NUUO Titan NVR User Manual

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The Intelligent Surveillance Solution
Titan NVR
Server User Manual
Ver. 1.6.9.150202.00

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Table of Contents
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Summary of Contents for NUUO Titan NVR

  • Page 1 The Intelligent Surveillance Solution Titan NVR Server User Manual Ver. 1.6.9.150202.00...
  • Page 2: Table Of Contents

    Table of Contents Installation ....................4 Installation Process ................4 LED Status Definitions ..............15 Settings ..................... 17 Camera Setup ..................18 2.1.1 Add Cameras by Camera Search ........18 2.1.2 Add Cameras Manually ............19 2.1.3 Modify Camera Information ..........21 2.1.4 Modify Camera Parameters ..........
  • Page 3 Management ..................50 2.6.1 View the List of Users ............50 2.6.2 Create New Users ..............50 2.6.3 Modify User Information ............ 51 2.6.4 Change a User’s Password ..........52 2.6.5 Delete Users ................52 2.6.6 Import/Export User Account ..........52 2.6.7 Online License Activation ..........
  • Page 4 3.3.3 I/O Control Panel in Live View ........77 External Storage ..................78 Create a Volume on DAS ..............78 Create an External Storage ............78 Create an External Storage on iSCSI ......... 79 Log out ...................... 81 Remote PC System Requirements ..........82 Troubleshooting ..................
  • Page 5: Installation

    1. Installation 1.1 Installation Process Step 1: Unpack the Unit This package contains the following items: The unit  Quick Start Guide  Screws for disk drives   Power cord  Warranty card  CD with Install Wizard, NuClient and Offline License Tool ...
  • Page 6 (NT-4040R: 4 bay rackmount) 1. Key Lock 7. VGA 2. LED Indicators: Power, LAN1-2, HDD1–4 8. eSATA Connector 3. USB x2 9. USB x 4 4. Power Button 10. Gigabit LAN x 2 5. PSU Cooling Fan 11. Main Cooling Fan 6.
  • Page 7 (NT-8040R: 8 bay rackmount) 1. LED Indicators: LAN2 10. Power bottom 2. LED Indicators: LAN1 11. Line-in 3. LED Indicators: Power 12. Line-out 4. Key lock 13. Microphone in 5. eSATA Connector 14. USB 3.0 x2 6. Lan 2 15. USB 2.0 x2 7.
  • Page 8 (NT-8040RP: 8 bay rackmount with redundant power) LED Indicators: LAN2 12. Line-out LED Indicators: LAN1 13. Microphone in LED Indicators: Power 14. USB 3.0 x2 Key lock 15. USB 2.0 x2 eSATA Connector 16. DVI Lan 2 17. COM port Lan 1 18.
  • Page 9 Step 2: Install Hard Drives Refer to compatibility list and install HDDs. For optimal performance consideration, install disks with the same model and storage capacity. The available RAID level depends on the amount of disks installed. 1. Open the lid on the front of the unit enclosure. 2.
  • Page 10 The software Installation Wizard performs the setup procedures on the unit. After the procedure, you can begin using it. 1. Go to Start > NUUO Titan Series > NUUO Install Wizard. 2. This program will show the default language setting and initiation mode.
  • Page 11 5. Type in the password, and then click the OK button. The default Administrator password is “admin”. 6. Name this server and select the network type, and then click the button.
  • Page 12 Obtain network settings automatically from external DHCP server:  apply all settings which are automatically generated by the DHCP server, such as IP, subnet mask, gateway, and DNS. Configure network settings manually: configure the preferred settings  one by one. 7.
  • Page 13 selecting the searched cameras and manually configuring the cameras. Click the button after completing camera list. Click the Search button. Select camera and type the camera name, username and password.
  • Page 14 Add cameras manually. 9. Set up the time zone, date, and time, and adjust daylight saving changes if needed. Once daylight saving function is enabled, the time change will activate automatically every year based on the recurrence you set. Click the button.
  • Page 15 11. Follow the following instruction and select the RAID type you want to create. Click the button. 12. Review your settings. If the settings are correct, click the Finish button to exit the settings procedure and activate the system.
  • Page 16: Led Status Definitions

    Once the “FINISH” button is clicked, the unit will start working. In order to ensure the stability of the unit, never pull any disks out when the system is running. 1.2 LED Status Definitions NT-4040R Function LED Status Power Status ...
  • Page 17 Titan not operate): blink slowly HDD Status  Power-on: blue Two LEDs on HDD tray (front; HDD  Power-off: Dark LED1(Top): power and Tray)  Access: blink (Blue) access indicator LED2(Bottom): reserved, no status Ethernet Status  Connected: blue Two LED, one for LAN1 ...
  • Page 18: Settings

    2. Settings After setting up the unit, log in to the system by entering its IP address in the browser (Internet Explorer 8 and later, Safari 5.1 7534.48.3, and Firefox 7.0.1). When connecting, choose your language, enter the user name and password, and then begin using this system.
  • Page 19: Camera Setup

    2.1 Camera Setup 2.1.1 Add Cameras by Camera Search The function enables user to automatically search and add cameras in the same network. There are two search mechanisms, one is UPnP, another is camera search tool. Before searching UPnP cameras, make sure that the cameras possess UPnP function.
  • Page 20: Add Cameras Manually

    7. Insert the camera name, user name, and password. To have better compatibility between camera and system, please make sure the privilege of camera credential is admin-level. 8. Click the Add button to add it. 9. After clicking the Add button, the updated camera list will be displayed in the Camera Setting tab.
  • Page 21 Camera name: The name of the camera.  Address: The IP address.  Port: The transmission port.  Administrator Name: Login username.  Password: Login password.  Camera Channel: Select the number of analog cameras supported by  one video server or select the number of IP cameras possessing multiple lens/channels.
  • Page 22: Modify Camera Information

    2.1.3 Modify Camera Information 1. Log in to the unit. 2. Click IP Camera / Camera Settings. 3. Click the Camera Settings tab. 4. Click the camera which you want to modify. 5. Modify the information of this camera. 6. Click the Save button. 7.
  • Page 23: Set Up 2Nd Stream

    Camera Name: The name of the camera.  Lens type: There are three types of lens currently: NUUO fgsheye  camera dewarp, ImmerVision and Vivotek (FE8171V). 1) Generic Dewarp: It can be chosen for all kinds of fisheye camera and ImmerVision lens camera supported.
  • Page 24: View Camera Status

    Stream Profile: The default status is Disable. If you want mobile client  user to access to this camera, you can select Enable, and click Save button in the middle of the page. Profile: The stream profile, under 300kbps, is designed for mobile ...
  • Page 25 1. Log in to the unit. 2. Click IP Camera / Camera Status. Conn. Status: The status of the connection. Click the Connect or  Disconnect button to change the connection status. Status Icon Connection Status Connected Connection Status Disconnected Connection Status Connecting Connection Button...
  • Page 26: Recording & Event Setup

    Recording Status Always Recording – Stopped Recording Status Schedule Recording – Recording Recording Status Schedule Recording – Stopped Recording Status Manual Recording – Recording Recording Status Manual Recording –Stopped Framerate: The frame rate of this camera.  Bitrate: The transmission bit rate of this camera. ...
  • Page 27: Recording Schedule / Event Setup

    2.2.2 Recording Schedule / Event Setup Instead of Always Recording, you can begin the recording by setting the Recording Schedule. 1. Log in to the unit. 2. Click Recording & Event / Recording Settings. 3. Click the Recording Schedule tab. 4.
  • Page 28 7. The default setting of the camera’s recording schedule is from 00:00 to 24:00. If you want to modify the time slot, click the Configure button to modify the default settings first. 8. Choose the recording mode.
  • Page 29 Always Record: Always record.  Record on Event: Record when events triggered. The event can be  triggered by Motion or Digital input. When setting the event Motion, please first ensure that the motion detection function of the camera has been enabled. 9.
  • Page 30: Camera Events And Responding Actions Setup

    drag the beginning of the time bar to the point at which you would like it to commence recording. (You may also click the Insert button to add new schedules.) 2.2.3 Camera Events and Responding Actions Setup 1. Log in to the unit. 2.
  • Page 31 depends on camera its own ability. Connect lost: When a connection between the camera and this unit is  lost, the system will trigger an action. Motion from Camera: When video motion is detected, the camera  triggers an action. Input: Any external input can trigger an action.
  • Page 32: I/O Box Input And Responding Action Setup

    while N/C means normal close. 5. Click the Add button to set up the responding actions of this event. Output: When an event occurs, the system will send an output signal to  other connected devices. E-Mail: When an event occurs, the system will send e-mail notifications. ...
  • Page 33: System Events And Responding Actions Setup

    Output: When an input is triggered, the system will send an output  signal to other connected devices. E-Mail: When an input is triggered, the system will send e-mail  notifications. Make sure to add an e-mail address first. 6. Click the Save button. 2.2.5 System Events and Responding Actions Setup 1.
  • Page 34: Smtp Server Setup

    HDD usage, and Disk status everyday through E-mail without accessing to the unit to check. Unable to access FTP: The action will be triggered when the connection  between the unit and FTP server is lost. Backup unfinished: If there is any file which the system didn’t ...
  • Page 35: Add Event Contacts

    Server Address: SMTP (Simple Mail Transport Protocol) server IP  address. Port: SMTP port.  Sender: Sender information.  Subject: The subject of the mail.  Body: E-Mail content.  SMTP Authentication: Before sending out an E-Mail, enter the user ...
  • Page 36: Raid & File Settings

    RAID logical drive. You must create a RAID volume before starting to record. The maximum volume size to create RAID on Titan NVR is 16TB. Please make sure every volume you are going to add as a external storage is under 16TB.
  • Page 37 4. Choose the RAID level you prefer for your disk array. 5. Check boxes of disks and click the >> button to assign disk drives for this volume. 6. Click the Create button. A confirmation dialog pops up. Check the Yes, I want to create volume with those disk(s) box, and click the Yes, create it button.
  • Page 38: View Raid Volume Status

    The RAID Volume will be functional on another unit if all disks of this volume are moved to the unit. After setting RAID level, you are not allowed to change neither the RAID level nor the number of disks containing in this volume. If you choose Express Mode when using the Installation Wizard, the disk(s) will be set to RAID 1 (2 bay) or RAID 5 (4 bay) automatically unless the number of disks is not enough for this RAID level.
  • Page 39: View Disk Drive Information

    your data either. Capacity: Total, free, used data capacity of the RAID volume.  Update Time: The time of volume created/updated.  Devices: Total number of disks and the number of active, failed, spare  disks. Format Progress: The status of RAID format ...
  • Page 40 3. Click the Modify tab. 4. Click on the volume you want to modify. The information of this volume will be displayed under the Modify Volume section. 5. After removing the damaged disk. Add a free disk to replace the damaged, and click the Modify button.
  • Page 41: Delete A Raid Volume

    7. Modifying RAID volume takes a while, depending on the size of disks you choose. Recording won’t be stopped during the modification, and the data of this RAID volume is fully accessible. 2.3.5 Delete a RAID Volume Log in to the unit. Click RAID &...
  • Page 42: Format

    Click the option button beside the RAID Volume you want to delete. Click the Delete button. A confirmation dialog pops up. Check the Yes, I want to delete this volume box, and click the Yes, delete it button. 7. System will restart automatically after RAID volume is deleted When you delete a RAID Volume, all the folders in the RAID volume and all the data saved in the folders will be deleted.
  • Page 43: Auto Backup

    volume box, and click the Yes, format it button. 7. System will restart automatically after volume format is complete. 2.4 Auto Backup This feature enables you to automatically backup the recorded video of the previous date to FTP site. There are two steps to enable the function, one is Set up Backup Schedule, another is Set up Backup Server.
  • Page 44: Set Up Backup Server

    For example: AutoBackup/NVR 5. After setting up all the information, click the Test FTP button and the system will create a folder to FTP. Check it after testing. In this case, the route of the tested file will be: ftp://nuuo.dnsalias.com/AutoBackup/NVR/TitanNVR_ComputerNa...
  • Page 45: Network Setup

    6. Click the Save button. Make sure the FTP account with privileges of administrator who is able to upload, rewrite, delete files, and create new folder. Besides, make sure the FTP server has enough space for auto backup. To avoid the failure of auto backup, please check the normality of FTP server regularly (e.g., enough space for video, system conditions.) 2.5 Network Setup 2.5.1 View Network Status...
  • Page 46: Network Settings

    2.5.2 Network Settings 1. Log in to the unit. 2. Click Network Setup / Network Setup. 3. Click the Setup tab to set up the network settings of your unit. Server Name: Name your unit.  Because of the internal data modifications required, it takes a few seconds to change the name of your unit.
  • Page 47: Auto Port-Forwarding

    2.5.3 Auto Port-Forwarding This function is designed for saving time in port configuration on router if users want to access the unit (in LAN) from WAN. Once enabling UPnP Service on router, users can do port-forwarding for web server (default: 80) and streaming server (default: 5250) automatically.
  • Page 48: Network Service Setup

    6. After selecting one of searched routers, click the icon to set up port-forwarding to this router automatically. You will find ports of web server and streaming server are listed. For security reason, the privilege of UPnP port-forwarding is LOWER than port-forwarding configured on router.
  • Page 49: Main Server/Sub Server Configuration

    3. Click the Network Service tab. 4. Set up port and maximum connections of client and click the Save button. Streaming Server  Port: Live/playback streaming transmission port. (default: 5250)  Live View Maximum Connections: Maximum connections from remote  access.
  • Page 50 This is a basic structure of management server and client. By adding Sub servers in one main server, and configure same user account to main server/sub server, user can get the camera list of sub servers when accessing main server with NuClient. Follow the steps to build up the connection between main server and sub servers.
  • Page 51: Management

    The action is synchronizing user “accounts”. If the user accounts are existed on sub servers, which privilege settings will be kept; if the user accounts are new to sub servers, which privileges are as default. There is another way to create same user account on multiple servers, please check section Import/Export User Account for details.
  • Page 52: Modify User Information

    6. Choose the group of this user. Power user: Power user can do all the settings and operation except the  Network Settings, RAID Settings, and Management function. User: User just can change his/her password and operate client  functions. Guest user: User can operation client function only.
  • Page 53: Change A User's Password

    2.6.4 Change a User’s Password 1. Log in to the unit. 2. Click Management / User Management. 3. Click the Change Password tab. 4. Choose the user. 5. Enter a new password. 6. Enter this new password again. 7. Click the OK button. 2.6.5 Delete Users Except for the administrator, you can delete any users with the following steps.
  • Page 54: Online License Activation

    multiple servers is unavoidable, which takes time definitely. In this case, we design an easier way to manage user accounts. Please refer to Main server/Sub server Configuration, or follow the steps below. 1. Log in to the unit. 2. Click Management / User Management. 3.
  • Page 55: Offline License Activation

    3. Input serial number on Online Activation column, and click the Activate button. 4. The license will be updated in License List if activated successfully. System will reboot automatically. 2.6.8 Offline License Activation If the device is set up in Intranet (Local LAN) without Internet connection, there is another way to activate license.
  • Page 56 4. Download dialog pops up. Save the request file and take it to other PC which is connected to the Internet. Furthermore, the PC should be installed OffLineTool.exe which can be found from Titan NVR toolkit. 5. Execute the OffLineTool.exe in that PC with Internet connection, and select the request file offline.req.
  • Page 57 6. Input the serial number, click the Activate button, and save the .dll file offline_license.dll. 7. Import the license file to the unit. 8. The license will be updated in License List if activated successfully. System will reboot automatically.
  • Page 58: Online License Transfer

    2.6.9 Online License transfer There are two ways to Transfer license-- online and offline. 1. Log in to the unit. 2. Click Management / License Management/ Transfer tab. 3. Select the license you want to transfer from License List. The chosen S/N will be shown on “Choose S/N”...
  • Page 59 6. Save “OffLineTool.reg” and take it to another PC which is connected to the Internet. Furthermore, the PC should be installed Offline License Tool which can be found from Titan NVR toolkit. 7. Launch Offline License Tool, and choose the file path of “OffLineTool.reg”.
  • Page 60: View The Event Log

    9. Confirmation message will popup and the offline transfer is finished. If user only finish step 1 to 4 (only click “Export” on license manage page, but not take the “OffLineTool.reg” to another computer, then transfer online), this license will still be transferred from the original Titan, but can’t be used by anther Titan.
  • Page 61 There are two kinds of event which will be listed on this page. Hardware Log: The log information of the operations to your unit, such  as reboot or shutdown. NVR Event Log: The log information of event, recording, backup, export, ...
  • Page 62: Save Unit Configuration

    Management page. 2.6.12 Save Unit Configuration Save configuration can let you save the settings of this unit. These settings can be applied to other units, which will let you set other units more easily. 1. Log in to the unit. 2.
  • Page 63: System

    3. Follow the direction to Load Default Settings or Load Configuration. For the former, uncheck the box of Network Settings to keep the current IP address; for the latter, check the box of Client Settings if you want to restore the configuration. 4.
  • Page 64: Smart Fan Control

    The system information includes the following items. Operating System: Embedded Linux  Version: NVR system version  Camera package version: Camera package version  CPU: CPU model number  MAC Address 1: First MAC address of this unit  MAC Address 2: Second MAC address of this unit ...
  • Page 65: Ups Setup

    2.7.3 UPS Setup This feature enables you to tell your unit how long to run on APC Uninterruptable Power Supply (UPS) battery power and when to shutdown, after power failure. 1. Attach the APC UPS to one of the unit’s USB ports. 2.
  • Page 66: Upgrade Notification

    4. Browse the FW for upgrading and click the OK button. 5. A confirmation dialog pops up. Click the OK button to start upgrade process. 6. After upgrade, the system will restart. You need to re-access the unit again after this. The FW upgrade includes Titan server FW upgrade and device pack upgrade.
  • Page 67: System Date And Time Setup

    4. Check the option if you agree to be bound by the agreement. 5. Click the OK button. The function only works as LAN 1 is connected to WAN, or our FW management server is unable to detect the current version of your systems. 2.7.6 System Date and Time Setup Setup system date and time manually, or enable NTP (Network time) to synchronize time with external NTP server automatically.
  • Page 68: Local Display

    NTP time update. 2.7.7 Local Display Titan NVR supports VGA out by connecting the D-SUB of the unit with a screen to watch live videos. You can do some operations on the monitor, such as switching grid layout and enabling auto scan, but you have to configure the...
  • Page 69 1. Log in to the unit. 2. Click System / Local Display. Local Display: Check the box to enable local display. (default: checked)  Local Display Channel (max: 16): Select the channel you want to  display. (default: 4 ch) Screen Resolution: Choose the resolution of screen display;...
  • Page 70: Restart The Unit

    2.7.8 Restart the Unit 1. Log in to the unit. 2. Click System / Reboot/Shutdown. 3. Check the Reboot option. 4. Click the OK button. 5. A confirmation dialog pops up. Click the OK button to reboot the unit. During system restart, none of your files will be accessible from your desktops/laptops.
  • Page 71 power directly.
  • Page 72: Introduction

    I/O device is connected directly with I/O Box, and input/output signal delivered in RS485 format are converted to Ethernet through SCB-C31. Titan NVR can use the signals to do more sophisticated setup, such as starting recording when input triggered, triggering output as an event happened, and much more.
  • Page 73: Hw Installation - Scb-C31

    3.1.3 HW Installation – SCB-C31 SCB-C24/26/28 must work with SCB-C31 (Ethernet-RS485 converter). Further, the C31 Box cannot be used for POS and converter at the same time, and one C31 Box can be paired with one NVR unit only. Please follow the steps below to configure the devices.
  • Page 74: Software Installation - Scb-C31

    Multiple I/O Boxes can be connected to a single SCB-C31. However, series connection of I/O boxes is forbidden. Furthermore, the default ID for each I/O Box is the same. Please follow the direction to setup I/O Box one by one. 3.1.4 Software Installation –...
  • Page 75: Software Installation - Scb-C24/26/28

    3.1.5 Software Installation – SCB-C24/26/28 The default ID of I/O Box is identical. To avoid the conflict between Boxes, please connect only one Box with SCB-C31 and execute the setup application to change the ID from the default value (1). 1.
  • Page 76: Software Setup

    to 10 to save the searching time. 4. Refer to the HW Installation section to connect other I/O Box and repeat the steps 1 through 3 above to configure more I/O Boxes. 3.2 Software Setup 3.2.1 Add I/O Box 1. Log in to the unit. 2.
  • Page 77: Modify I/O Box Information

    Address: The IP Address of SCB-C31 or SCB-A08  Port: The transmission port of SCB-C31 or SCB-A08.  ID: The ID of the I/O box.  4. Click the Create button, and the information will be updated in I/O Box List.
  • Page 78: Relative Configuration And Application

    Name: The name of the I/O pin.  Associated Camera: You may assign one camera to each digital input  device. DI’s included with IP cameras will keep its own camera as default associated camera. 4. Click the Save button. If the box of I/O pin is unchecked, this pin won’t be shown on relative application pages.
  • Page 79: External Storage

    DAS models. Please refer to the manual of AXUS FiT Series to create a single volume on DAS. We are unable to create a volume on external storage in Titan NVR setting page, so do NOT skip this step before connecting to Titan NVR.
  • Page 80: Create An External Storage On Iscsi

    5. Refer to the section of Create a RAID Volume to create a volume for it. You can either create a volume with eSATA and embedded disk(s), or create an isolate volume with eSATA disk only. 4.3 Create an External Storage on iSCSI 1.
  • Page 81 6. After log on the disk, choose RAID Management, you will see the iSCSI disk on Free disks. 7. Refer to the section of Create a RAID Volume to create a volume for it. You can only create a volume with purely iSCSI disk. We suggest user use more HD to create one volume.
  • Page 82: Log Out

    5. Log out Click the Logout button on the top of the page to log out of the system. If there is no action in 10 minutes, the system will log out automatically to avoid unauthorized access.
  • Page 83: Remote Pc System Requirements

    Intel Core 2 Duo, 2.6GHz Display OpenGL 2.0 and later Card Windows XP 32 bit Windows 7 32/64 bit Supported Mac 10.6/10.7 User 1. HTTP Web browser - Internet Explorer 8 and Interface later and Firefox 7.0.1 2. NUUO client application program...
  • Page 84: Troubleshooting

    7. Troubleshooting 7.1 Replace a Failed Disk Drive If a disk drive fails, the Disk Status LED becomes orange. If the disk drive belongs to a RAID Volume, the Volume goes Critical or Offline, depending on RAID level. See Check RAID Volume Status for details.
  • Page 85: Cannot Log In To The Unit With Internet Explorer

    4. Click the Run button on popup dialog to begin the installation process. 7.5 Cannot Log in to the Unit with Internet Explorer 1. Check the settings of your antivirus software. 2. Change to appropriate settings or turn off this antivirus software. Please visit NUUO wiki for more information. http://support.nuuo.com/mediawiki/index.php/Main_Page...
  • Page 86: Appendix - Raid System

    Appendix – RAID System Introduction to RAID RAID (Redundant Array of Independent Disks) allows multiple disk drives to be combined together into a RAID Volume. You will create a RAID Volume on your unit when you perform the setup procedure. The benefits of a RAID can include: Higher data transfer rates for increased server performance ...
  • Page 87: Raid 1 - Mirror

    If disk drives of different capacities are used, there will also be unused capacity on the larger drives. Because RAID 0 does not offer Fault Tolerance, meaning that you cannot recover your data after a disk drive failure, we do not recommend a RAID 0 Volume for your unit.
  • Page 88: Raid 5 - Block Striping With Distributed Parity

    RAID 1 Volumes on this unit consist of two disk drives. If you want a mirrored RAID Volume with more than two disk drives, see RAID 10 – Mirror / Stripe for details. RAID 5 – Block Striping with Distributed Parity RAID 5 organizes block data and parity data across the disk drives.
  • Page 89: Choosing A Raid Level

    The data capacity RAID 10 Volume equals the capacity of the smallest disk drive times the number of disk drives, divided by two. In some cases, RAID 10 offers double fault tolerance, depending on which disk drives fail. RAID 10 Volumes on this unit consist of four disk drives. Because all of the available disk drives are used for the RAID Volume, you cannot set up a spare drive with RAID 10.
  • Page 90 improved by spreading the I/O being lost load across many channels and Should not be used in mission  drives critical environments No parity calculation overhead is  involved RAID 1  Advantage Disadvantage Simplest RAID storage subsystem Very high disk overhead - uses ...
  • Page 91: Appendix - Camera Integration

    Appendix – Camera Integration Camera Support List Any information about camera integration, including camera model and its spec, please refer to NUUO website: http://www.nuuo.com/product.php?id=12...
  • Page 92 Add: C Block, 18 Sihyuan St. Jhongjheng District, Taiwan (ROC) TEL: +886-2-2362-2260 E-mail: service@nuuo.com...

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