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Check the following points before contacting the Kogan customer support team.
The appliance is operating in
dehumidifying mode, but the
humidity is not decreasing.
The appliance does not work
for 3 minutes after start up.
Ft is displayed.
* is displayed.
PF is displayed.
Freezing Protection Device:
Hygrometer:
Fan Speeds:
Air Filter:
Dimensions (HxLxD):
Tank Capacity:
Temperature:
Relative Humidity:
The filter is blocked.
The temperature or humidity in the
room are already too low.
The room is too big for the
dehumidifying power of the
appliance.
Too many sources of humidity in
the room (pots of boiling water, a
shower etc..)
The humidity set point is too high.
The internal safety device has been
tripped.
The tank is missing.
The tank is full.
The tank is incorrectly positioned.
The temperature in the room is
very low.
One of the sensors on the
appliance is faulty, or the humidity
in the room is too low or too high
to be measured correctly.
Yes
Yes
2
Yes
485x375x190mm
3 litres
2°C – 32°C
30% - 90%
8
Clean the filter.
In certain conditions, it is normal for
the appliance to not dehumidify. In
these cases, we recommend you heat
the environment.
-
-
Decrease the humidity set point.
Wait for 3 minutes to pass.
Replace the tank.
Empty the tank.
Position the tank correctly.
Increase the room temperature.
See if the appliance starts working
again when moved into another room
with a level of humidity within the
operating limits indicated in the
"Technical Specifications" section.
If the problem persists, contact the
Kogan customer support team.
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