Troubleshooting - Denon DN-HC4500 Operating Instructions Manual

(3) Setting the preset data from an external device.
PC DN-HC4500
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[DSM] Reception message execution
Issue the selecting message shown below from the PC to the DN-HC4500. [DSM]
CMD Item
SOX Start of System Exclusive
ID code → DENON DJ ID
IDC
FMT Communication format
MDN Model number
UN Unit number
MCH MIDI channel
MST Message Type
CMD Command
DL Data Length
Data Preset data
BCC Block check character
EOX End of System Exclusive
When the DN-HC4500 identifies that the model number and unit number match, the preset data for the
items settable from an external device are updated according to the received message's data table.
The structure of the preset set command's data is as shown below.
2 Preset set data table
Preset name Item
USB mode Sel USB Control mode select
CD Model Sel Drive control model select
Audio Fs Sel Audio sampling frequency select
JOG Pulse Sel JOG count number per cycle
Fader In Mode Fader In mode select
Xcont XFD X-control mode select
Data Length
0xF0 1Byte
0x004003 3Byte
0x12: one way 1Byte
0x41 (DN-HC4500) 1Byte
depends on preset mode (0x00 to 0x0F) 1Byte
depends on preset mode (0x00 to 0x05) 1Byte
0x53: Selecting, 1Byte
0x20: Preset set 1Byte
0x** number of the data Byte 1Byte
refer the preset data table ****
0x** EVEN parity of the Data block 1Byte
0xF7 1Byte
Data Length
0x00: HC4500 MIDI, 0x02 to 0x0F: Reserve 1Byte
0x00: DN-D4500, 0x01: DN-D4000 1Byte
0x01: 44.1kHz, 0x02: 48kHz, 0x08: 1Byte
96kHz, 0x04; AUTO
(AUTO: Automatically follow Fs by USB data)
0x00: 1480, 0x01: 740, 0x02: 555, 0x03: 370 1Byte
0x00: 2wire Play/Cue, 0x01: 1wire Play/Cue 1Byte
0x00: OFF, 0x01: ON 1Byte

12 TROUBLESHOOTING

2 DN-HC4500 does not operate normally or no sound is produced
• Are the USB cable, audio cables, etc., properly connected?
• Is the volume setting for the source, audio device, application, OS, etc., properly raised?
• Is the appropriate device selected on your audio application?
• Is the sampling frequency setting appropriate?
\Either make the same settings in the DN-HC4500's preset mode and on the application or set the
DN-HC4500's preset mode to "AUTO".
• Are there WAV files with different sampling frequencies and bit rates?
\Depending on your audio application, it may not be possible to play WAV files with different
sampling frequencies and bit rates simultaneously.
• Is other USB equipment in use?
\If other USB devices are connected, try connecting only DN-HC4500 to check for problems.
• Is the USB connector of the connected computer compatible with USB 2.0 (Hi-Speed)?
\Use a USB 2.0-compatible cable.
2 Sound is broken or distorted
• Are other applications or device drivers operating?
\Close any unneeded applications.
• Are you playing multiple WAV files?
\When playing multiple WAV files simultaneously, depending on the capacity of your computer, the
sound may be broken.
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