Applied Engineering Vulcan IIGS User Manual page 40

Rttlumlng
0
Produc f
RMA N~, "Art.nllon" ~t,
and
Invole.
o:! Vulcan
If your product needs
10
be returned, Ihe tcchniC<lI suppon
reprcscnt2tlve
WIll
give you
3
Return M2teriaJ AUlhori7.21
(RMA) number. Ion
Q
Q
Q
R(.'COm thc RMA number for your own records.
Wme the HMA number on your packllge 12bel.
Fill OUt the Ik1urn Form
on
bad< of the yellow
sheet m2rXcd 'Ancntion!' A complete fonn will
greuly reduce the time it ukes
10
return your
p:.tck:igc.
Q
Aluch 2 copy of your orig1fl21 invoice to the fonn
->
Wanrlllg
If you don't include 2n Invoice products
will be UC2t(.'(\ as out of warranty
Produ~ 2nd will
be return<.'d to you C.O.D. for the 2moum of the
servIce cil2rge.
.... _ ' " L
"..-
-,~
-
..
"
'''--
"".-
...
_,
---
....
---.
., .,
.,
.
'
...
~
..
,
~
--
...
-
...
--
Wh«I
You Ship
If
you don't luve the original packing materilti, wr:lp the boom
In anti-Sialic materiltl (prefefllbly the anti-sulic bag in which the
card
WllS
originally shlp!XXi;
ho ....
'Cver, aluminum foil will work
One). Pack
it
in 2 .5Iurdy box cushioned wilh wadded p:.Ipcrs
(I.e. used cornpuwr JXlpcr or newspaper).
If you·re shipping
a
Vulcan 20 or 40 Meg. VulCltn, remember to
p:.Irk the heads using the '>ark Heads progr.lm. The heads on the
]00 Meg vukans park autOfTl2hcal1y.
• Wand,,& .
If your product is <b.m:lgcd due to
hudequate p:lcking, your WlIrDnty will be
void
Include the return fonn 2nd inVOIce.
Send the package, shipping prepaid,
10;
KMA'_l_
Applied Engineering
Technical Suppon
3210 Bell Une Road, Sulle 154
D:illas TX 7 5234
You should insure your package. A: will nO( lIssume any
responsibility for inadequate p:lcking or loss or wmage dl.lring
shipping.
When
w.
Recetve
Our service depanment will usc your completcd fonn tn an
attempt 10 duplicate the problem
If it is detcnnined tlut your product is defective due to a
m~nufacturing
defect, your card will be repaired or replaced at
..10'5 option.
Any mISuse. 2buse, or non-If.
~l.Ithorized
alter.llion.
moolflcation, and/or repair to the Applied Engin(.-ering prool.lCl
will void the W1Irranty. ThLs wamillty will also be void if yOI.l
use the
It:
product for any purpose other than ilS intendt.-d use.
Your product will be fully tested before il is shipped back to
you. tr.llnsponalion prepaid, vil UPS regular delivery.