Xerox Phaser 4500 Reference Manual page 148

Diagnosing Print-Quality Problems (Continued)
Blank Prints
The entire printed page is
blank with no visible print.
Black Prints
The entire printed page is
black.
Vertical Line Deletions
There are localized print
deletions forming narrow
lines.
Downloaded From ManualsPrinter.com Manuals
Problem
1. If you just installed a new
print cartridge, the yellow
sealing tape may still be in
place.
2. Multiple sheets may have
been fed from the paper tray
at the same time.
3. Printable data may not have
been received from the
computer.
1. The print cartridge may be
defective.
2. Printable data from the
computer may be corrupted.
1. The print cartridge may not
be installed correctly.
2. The print cartridge may be
defective or at the end of its
life.
3. The transfer roller may be
defective.
Phaser™ 4500 Laser Printer
Causes
1. Remove the tape.
2. Remove the paper from the
paper tray and fan it. Also,
ensure that the paper is correctly
loaded in the tray.
3. To test this, print a Configuration
Page. If the Configuration Page
is normal, check the interface
cable between the computer and
printer, the printer setup, and
application software. If the
Configuration Page is blank,
replace the print cartridge and
reprint the Configuration Page. If
the Configuration Page still is
blank, contact your Customer
Support Center.
1. Replace the print cartridge.
2. To test this, print a Configuration
Page. If the Configuration Page
is normal, check the interface
cable between the computer and
the printer, and the application
software. If the connections
appear normal, contact your
Customer Support Center.
1. Remove and re-install the print
cartridge.
2. Replace the print cartridge.
3. Replace the transfer roller (in the
maintenance kit).
4-25
Print-Quality Problems
Solutions