Troubleshooting; If You Don’t Get Any Sound At All; If You Get Steady Hum Or Noise; If The Sound Is Overloaded Or Distorted - Emotiva XPS-1 Installation And Configuration Manual

Emotiva XPS-1 - Installation and Configuration

Troubleshooting

If you don't get any sound at all....
Make sure that the blue Power LED is lit.
Make sure that the AC adapter is attached to the XPS-1 and connected to a live outlet.

If you get steady hum or noise....

Phono cartridges put out very small signals. While the XPS-1 is quite well shielded
(compared to most phono preamps), it will still amplify noise that is picked up by the
turntable, the cartridge, and the interconnect cables. Placement and connection of a
turntable for best performance requires more care than with most line-level components.
Check the wires going to your turntable.
Make sure that your cables and turntable aren't near any power cables.
If your turntable has a ground cable, attach it to the ground terminal on the XPS-1.
Try relocating your turntable or rearranging the connecting cables;
especially ensure that the interconnects are not run close to the turntable's power cable.
If you get noises or "birdies" that come and go....
This sort of noise is usually interference from nearby appliances, especially digital devices
like computers, cordless phones and cell phones, CCF lamps, TVs, air conditioners, and
microwave ovens. This interference can come through the power lines or through the air.
Make sure your XPS-1 and your turntable aren't located close to sources of interference.
Locate the XPS-1 near your turntable and use short interconnects between them.
Try plugging your turntable and / or the XPS-1 into a different outlet.
Try using a power conditioner (like our excellent CMX-2).

If the sound is overloaded or distorted....

If you're using a moving magnet (MM) cartridge, make sure both switches are set to MM.
Some MC cartridges also have a high output and require that the switches be set to MM.
If the sound level is very low....
If you're using a moving coil (MC) cartridge, make sure both switches are set to MC.
If the channels aren't balanced or sound different from each other....
The MM / MC switches and the cartridge impedance switches (for MC) on the XPS-1 are
separate for each channel. Make sure the switches for both channels are set the same.