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Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and
utilize your CDMA data services domestically on the Sprint Network.
Get Started With Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
To activate, call your wireless service provider.
Once your services are activated, you may need to select a GSM data services provider for the
country you are in.
Access Email and Data Services on GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at sprint.com/sww.
Access Email and Data Services on CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA;
you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while
travelling, then you will need to set the phone to CDMA to access CDMA data services. (See
Enable Global Roaming
country.
Status Messages
You may receive status messages under certain conditions. Before contacting your wireless
service provider, note the message, numeric code, and the conditions under which it appeared.
The following table lists and describes the status messages.
Status Messages
Number Not in Service
User Not Available
User Not Authorized
Please Try Later
Service Restricted
Service Not Available
Sprint Worldwide Wireless Service
Mode.) Visit
sprint.com/sww
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
This service is temporarily not available. Please try again later.
Service may not be activated properly. Please contact your
wireless service provider to report the issue for resolution.
This feature is not available on the current network.
for a list of services available in each
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