Get Started With Sprint Worldwide Data Services; Access Email And Data Services Internationally On Gsm/Umts Networks; Access Email And Data Services On Internationally On Cdma Networks; International Roaming Status Messages - Samsung Galaxy S 5 User Manual

Get Started With Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
n
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally on
GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select the
carrier that provides Sprint service in your location. You can find a list of carriers for each country
where GSM data service is offered at sprint.com/sww. Then, follow the instructions below to select
the appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. From home, tap
2. Ensure the Mobile data check box is selected.
3. Tap Network mode, and then change the preferred network mode to Automatic.
Access Email and Data Services on Internationally on
CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA, you
will not need to select the specific carrier. Selecting a specific carrier is only necessary for providers
on the GSM network. If your phone has automatically selected a GSM network while traveling, then
you will need to set the phone to CDMA to access CDMA data services. (See Set Network Mode
Options.) Visit sprint.com/sww for a list of services available in each country.

International Roaming Status Messages

You may receive status messages under certain conditions. Before contacting Sprint Worldwide
Customer Support, note the message, numeric code, and the conditions under which it appeared.
The following table lists and describes the status messages.
Sprint Worldwide Wireless Service
Apps > Settings > More networks > Mobile networks.
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