Get Started With Sprint Worldwide Data Services; Access Email And Data Services Internationally On Gsm/Umts Networks; Access Email And Data Services Internationally On Cdma Networks; International Roaming Status Messages - Samsung Galaxy Note II User Manual

Get Started With Sprint Worldwide Data Services

To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212.
Representatives are available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally on GSM/UMTS
Networks
To access your email and browse the Web when traveling, you may need to manually select the
carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at sprint.com/sww. Then, follow the instructions
below to select the appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. Press
networks.
2. Tap Network mode, and then choose GSM / UMTS.
3. Follow the prompts to select Automatic or Manual network access. If you select Manual
network access, you'll need to follow the prompts to select a specific operator.
Access Email and Data Services Internationally on CDMA
Networks
If data service is available on an international CDMA network, then you only need to set the
phone to CDMA; you will not need to select the specific carrier. Selecting a specific carrier is
only necessary for providers on the GSM network. If your phone has automatically selected a
GSM network while traveling, then you will need to set the phone to CDMA to access CDMA
data services. (See Enable Global Roaming
available in each country.

International Roaming Status Messages

You may receive status messages under certain conditions while roaming internationally. Before
contacting Sprint Worldwide Customer Support, note the message, numeric code, and the
conditions under which it appeared. The following table lists and describes the status
messages.
Status Messages
Number Not in Service
User Not Available
Sprint Worldwide Wireless Service
and then tap > Settings > Connections > More networks > Mobile
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
Mode.) Visit sprint.com/sww for a list of services
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