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Retrieve Voicemail Messages
The voicemail retrieval process while travelling is the same as on the Sprint Network; however, you will be
required to enter your voicemail password.
To retrieve your voicemail messages:
1. From a Home screen, tap
number to call it.
2. When your voicemail answers, tap
voicemail.
International Voicemail Troubleshooting
There are a few tips to keep in mind when using Sprint voicemail while traveling.
Some carriers may not support voicemail indicators. It may be necessary to call your voicemail to
●
see if you have any new messages.
If you hear the message "Please enter the number of the subscriber you wish to call," enter your
●
10-digit wireless phone number.
International Data Roaming
Sprint Worldwide Wireless Service can also keep you connected via email and Web browsing when
travelling in countries in which Sprint offers data service. Data services are available on both CDMA and
GSM/UMTS networks. Check
travelling.
Note: Prior to using your Sprint Worldwide GSM/UMTS Data Services, you must establish and utilize your
CDMA data services domestically on the Sprint Network.
Get Started With Sprint Worldwide Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your account.
To activate, call Sprint Worldwide Customer Support at 1-888-226-7212. Representatives are
■
available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services Internationally on GSM/UMTS
Networks
To access your email and browse the Web when travelling, you may need to manually select the carrier
that provides Sprint service in your location. You can find a list of carriers for each country where GSM
data service is offered at sprint.com/sww. Then, follow the instructions below to select the appropriate
carrier network on your device.
Sprint Worldwide Wireless Service
Phone > Contacts tab, tap the voicemail entry and then tap the
sprint.com/sww
to determine the services available where you are
DRAFT
FOR INTERNAL USE ONLY
, enter the password, and tap
to access your
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