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Get Started With Data Services
To use Sprint Worldwide Data Services, you will need to have these services activated on your
account.
■ To activate, call Sprint Worldwide Customer Support at 1-888-226-7212.
Representatives are available 24 hours a day, 7 days a week to assist you.
Access Email and Data Services on GSM/UMTS Networks
To access your email and browse the Web when travelling, you may need to manually select
the carrier that provides Sprint service in your location. You can find a list of carriers for each
country where GSM data service is offered at sprint.com/sww. Then, follow the instructions
below to select the appropriate carrier network on your phone.
To select a GSM data service carrier for a specific country:
1. Press
and tap
2. Tap Roaming network, and then change the Roaming network option to Automatic.
3. Tap Roaming settings, and then tap Data under GSM networks to allow access to data
services while roaming.
Note: Depending on the networks available you may need to choose a specific network under
Roaming network.
Access Email and Data Services on CDMA Networks
If data service is available on a CDMA network, then you only need to set the phone to CDMA,
you will not need to select the specific carrier. Selecting a specific carrier is only necessary for
providers on the GSM network. If your phone has automatically selected a GSM network while
traveling, then you will need to set the phone to CDMA to access CDMA data services. (See
Enable Global Roaming
country.
Status Messages
You may receive status messages under certain conditions. Before contacting Sprint Worldwide
By accessing this document, the recipient agrees and acknowledges
Customer Support, note the message, numeric code, and the conditions under which it
that all contents and information in this document (i) are confidential and
appeared. The following table lists and describes the status messages.
proprietary information of Samsung, (ii) shall be subject to the non-
disclosure regarding project H and Project B, and (iii) shall not be disclosed
Status Messages
by the recipient to any third party.
Number Not in Service
Samsung Proprietary and Confidential
User Not Available
User Not Authorized
Please Try Later
Sprint Worldwide Wireless Service
> Settings > Connections > More networks > Roaming.
Mode.) Visit
sprint.com/sww
Message Description
The number that you entered is not valid.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
The phone that you called is either busy, out-of-range, or
turned off. Please try again later.
This service is temporarily not available. Please try again later.
for a list of services available in each
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