Troubleshooting; Power Cycling - Philips PicoPix PPX361 User Manual

Troubleshooting

Power Cycling

If a problem occurs that cannot be corrected with the
instructions in this user manual (see also the help
below), follow the steps given here.
Problems
The Pocket Projector is unresponsive or hung up
The Pocket Projector cannot be switched on
No sound
No sound from the external connected device
Bad sound quality with your computer connection
Only the initial screen appears and not the image from
the external device
Only the initial screen appears and not the image from
the connected computer
Device switches turns off
The device is connected to the power supply and
switches to stand-by mode
Service
1 Switch the device off using the on/off switch on the
side.
2 Wait at least ten seconds.
3 Switch the device on using the on/off switch on the
side.
4 If the problem repeats, please contact our technical
customer service or your retailer.
Solutions
• Insert a slim, pointy object into the reset hole to trig-
ger a hardware reset (see also Side View, page 6)
• Connect the supplied power supply to recharge the
internal battery.
Adjust the volume using the ¬/­ key on the
•
remote control.
• Check the cables to the external device
• Set the volume on the external device
• Only the original cables from the device manufac-
turer may function
• Check if the audio cable is connected to the comput-
ers headphone socket or the line-out socket.
• The volume setting on the computer should not be
too high.
• Check if the cables are connected to the right sock-
ets.
• Please check that the external device is switched on
• Check if the video output of the external device is
switched on.
• Please check that the VGA-output of the computer
is switched on.
• Check if the resolution of the computer is set to
800x600.
• When the device is running for a long period of time
in fault condition (like ambient temperature over
35 °C or ventilation openings blocked), the surface
becomes hot and a warning symbol appears on the
projection (see also Symbols in the Statusbar,
page 11). The device automatically turns off when it
gets too hot. After the device has cooled down, you
can continue playback.
• When the battery does not have sufficient capacity,
the device turns off. Connect the device to the
power supply.
• The battery is in deep discharge. The device can be
turned on and is ready to use after approximately
five minutes of charging time (see also Battery deep
discharge, page 37).
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