AT&T CRL32102 Abridged User Manual

AT&T CRL32102 Abridged User Manual

Dect 6.0 cordless telephone/ answering system with caller id/call waiting
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Abridged user's manual
CRL32102/CRL32202/CRL32302/
CRL32352/CRL32452
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

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Summary of Contents for AT&T CRL32102

  • Page 1 Abridged user’s manual CRL32102/CRL32202/CRL32302/ CRL32352/CRL32452 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
  • Page 2 This Abridged user’s manual provides you with basic installation and major operation instructions. A limited set of features are described in an abridged form. Please refer to the online CRL32102/CRL32202/CRL32302/CRL32352/ CRL32452 DECT 6.0 cordless telephone/answering system with caller ID/call waiting Complete user’s manual for a full set of installation www.telephones.att.com/manuals...
  • Page 3: Parts Checklist

    1 (866) 288-4268 In Canada, dial Abridged user’s manual Quick start guide Cordless handset (1 for CRL32102) (2 for CRL32202) (3 for CRL32302/CRL32352) (4 for CRL32452) Charger for cordless handset Telephone line cord Wall mount bracket...
  • Page 4: Table Of Contents

    Abridged user’s manual CRL32102/CRL32202/CRL32302/ CRL32352/CRL32452 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting For more detailed instructions, refer to the Complete user’s manual at www.telephones.att.com/manuals. Table of contents Getting started Making a call ........11 Answering a call ........ 11 Quick reference guide - handset ..
  • Page 5 Appendix Make a call using speed dial ..18 Check your voicemail using Adding and registering speed dial ..........18 handsets/headsets ......... 30 Register a handset to your Caller ID telephone base ........30 Caller ID ............19 Deregistering handsets ......31 Information about caller ID Deregister all handsets from with call waiting .........
  • Page 6: Getting Started

    Getting started Quick reference guide - handset Incoming call light pDIR/VOLUME Press pDIR to show directory Flashes when there is a incoming call or entries (page 17). when the base is paging the handset. Press to scroll up while in menus. CHARGE indicator While entering names or On when the handset is...
  • Page 7: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset Handset side view During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 11). Quick reference guide - tele�h�ne �ase - tele�h�ne �ase IN USE indicator Incoming call light...
  • Page 8: Telephone Base And Charger Installation

    Getting started Tele�h�ne �ase and charger installati�n Install the telephone base and charger, as shown below. Telephone base installation Plug the large end of Plug one end of the the telephone base telephone line cord power adapter into an into a telephone jack electrical outlet not or a DSL filter.
  • Page 9: Battery Installation And Charging

    Getting started Battery installati�n and charging Once you have installed the battery, the screen indicates the battery status (see the following table). For best performance, keep the handset in the telephone base or charger when not in use. The battery is fully charged after 10 hours of continuous charging.
  • Page 10: Installation Options

    Getting started Installati�n ��ti�ns Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers.
  • Page 11: Telephone Settings

    Telephone settings Handset settings Use the menu to change the telephone settings. Press MENU/ when the telephone is not in use to enter the main SELECT menu. Press to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the highlighted menu item. Press /SELECT to select the highlighted item.
  • Page 12: Set Date/Time

    Telephone settings Handset settings NOTE: If you accidentally change the LCD language to French or Spanish, you can reset it back to English without going through the French or Spanish menus. Press MENU/ SELECT in idle mode, then enter 364#. There is a confirmation tone. Set date/time The answering system announces the day and time of each message prior to playing it.
  • Page 13: Set Speed Dial Voicemail Number

    Telephone settings Handset settings Set speed dial voicemail number This feature lets you save your voicemail number for quick access when you 1 key. press and hold the To set your voicemail number: 1. Press MENU/ in idle mode to enter the main menu. SELECT to scroll to >Settings, then press /SELECT.
  • Page 14: Key Tone

    Telephone settings Handset settings �ey tone The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. 1. Press MENU/ in idle mode to enter the main menu. SELECT 2. Use q or p to scroll to >Settings, then press /SELECT.
  • Page 15: Quiet Mode

    Telephone settings Handset settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds (except the handset locator paging tone) during the set period of time (1-12 hours). After you turn on QUIET mode, this feature activates immediately and the answering system turns on automatically.
  • Page 16: Telephone Operation

    Telephone operation Handset ��erati�n Making a call PHONE/ /SPEA�ER SPEA�ER, then enter the telephone number. • Press FLASH Answering a call • Press PHONE/ /SPEA�ER SPEA�ER. FLASH -OR- Press any dialing key (0-9, TONE or #). • Ending a call Press OFF/ or return the handset to the telephone base or charger.
  • Page 17: Volume Control

    Telephone operation Handset ��erati�n Volume control While on a call, press q /VOLUME to decrease or press p /VOLUME to increase the listening volume. You can set the listening volume to one of six levels. Call waiting If you subscribe to call waiting service from your telephone service provider, and someone calls while you are already on a call, you hear two beeps.
  • Page 18: Chain Dialing

    While on an outside call, you can transfer it to a specific handset or any handset. This feature is not available for model CRL32102 unless you purchase an accessory handset (AT&T model CRL30102). To transfer an outside call directly without notifying the desired handset: 1.
  • Page 19: Multiple Handset Use

    Use the intercom call feature for conversations between two handsets. This feature is only available if you have at least two system handsets. Intercom call is not available for the CRL32102 model. You can buy accessory handsets (AT&T model CRL30102) to expand your system.
  • Page 20: Call Transfer Using Intercom

    Multiple handset use Call transfer using interc�m Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets. To transfer or share an outside call using intercom: 1.
  • Page 21: Directory

    Directory Direct�ry The directory can store up to 50 entries, which are shared by all system handsets. Create a new directory entry Press MENU/ when the handset is not in use. SELECT Use q or p to scroll to >Directory, then press /SELECT.
  • Page 22: Review Directory Entries

    Directory Direct�ry Review directory entries Press DIRp when the handset is not in use. Press q or p to browse through the directory. Search by name 1. Press DIRp in idle mode to show the first listing in the directory. 2.
  • Page 23: Speed Dial

    Directory S�eed dial The telephone system has 9 speed dial locations (2-9, 0), and a voicemail access location 1, where you can store the telephone numbers you wish to dial more quickly. You can store up to 30 digits in each location. Speed dial assignments can only be selected from the existing directory entries.
  • Page 24: Caller Id

    Caller ID Caller ID This product supports caller ID services offered by most telephone service providers. The telephone stores caller ID information of the last 50 incoming calls in the telephone base. This information is common to all handsets. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.
  • Page 25: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID Save a caller ID log entry to the directory 1. When in the caller ID log, press q or p to browse. 2. Press /SELECT to select an entry. The screen displays EDIT NUMBER. MENU 3. Use the dialing keys to edit the number. Press q or p •...
  • Page 26: Answering System

    Answering system Answering system settings Use the answering system menu of a system handset to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, message recording time, or remote access code.
  • Page 27: Answer On/Off

    Answering system Answering system settings Answer on/off By default, the answering system is on and ready to record messages. If you turn the answering system off, it does not answer calls and record messages. To turn the answering system on or off: Using the telephone base: •...
  • Page 28: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five, or six rings. You can also select toll saver, which is explained below. By default, the answering system answers an incoming call after four rings. To set the number of rings: When the handset is in idle mode, press MENU/ to enter the...
  • Page 29: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. By default, the message alert tone is set to off. There is no audible alert at the handset.
  • Page 30: About The Answering System

    Answering system A��ut the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left at your telephone service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.
  • Page 31: Message Capacity

    Answering system A��ut the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 14 minutes. The actual recording time depends on individual message characteristics.
  • Page 32: Message Playback

    Answering system Message �lay�ack To listen to messages at the telephone base: Press /PLAY/ Press /STOP again to end the message playback. STOP. /PLAY To listen to messages on a cordless handset: 1. Press MENU/ when the handset is not in use. SELECT 2.
  • Page 33: Delete All Old Messages

    Answering system Message �lay�ack Delete all old messages To delete all old messages on the telephone base: 1. When the telephone is idle, press X/DELETE. The system announces, “To delete all old messages, press DELETE again.” 2. Press X/DELETE again. The system announces, “All old messages deleted.” To delete all old messages on the handset: 1.
  • Page 34: Remote Access

    Answering system Rem�te access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
  • Page 35: Appendix

    Appendix Adding and registering handsets/headsets Your telephone can support up to 12 DECT 6.0 cordless handsets (AT&T model CRL30102, sold separately) or up to 10 cordless handsets and two cordless www.telephones.att.com/headsets headsets (sold separately). Visit for a list of compatible DECT 6.0 cordless headsets. Each new handset or headset must be registered to the telephone base before use.
  • Page 36: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have 12 registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time.
  • Page 37: Troubleshooting

    If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your CRL32102/CRL32202/CRL32302/CRL32352/CRL32452 telephone, telephone, or contact your telephone service provider (charges may apply).
  • Page 38 Appendix Tr�u�lesh��ting My cordless handset isn’t performing normally. • Make sure you plug the power cord securely into the telephone base. Plug the power adapter into a different, working electrical outlet without a wall switch. • Move the cordless handset closer to the telephone base. You might have moved out of range.
  • Page 39 Appendix Tr�u�lesh��ting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller may not be calling from an area which supports caller ID. •...
  • Page 40: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.
  • Page 41: Important Safety Information

    Appendix Im��rtant safety inf�rmati�n This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...
  • Page 42: Especially About Cordless Telephones

    Appendix Im��rtant safety inf�rmati�n Especially about cordless telephones • Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.
  • Page 43: For C-Ul Compliance

    Appendix F�r C-UL c�m�liance In compliance with the bilingual requirements for safety, caution,and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
  • Page 44 Appendix F�r C-UL c�m�liance MISES EN GARDE : • N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, www.telephones.att.com visitez notre site Web au ou composez le 1-800-222-3111 1-866-288-4268 . Au Canada, composez le • N’utilisez que la pile de rechargeable incluse ou une pile de rechange (modèle BT183342).
  • Page 45 Appendix F�r C-UL c�m�liance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.
  • Page 46: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 47: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.
  • Page 48: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions www.telephones.att.com about this product should be directed to our website at 1 (800) 222-3111 1 (866) 288-4268 or call . In Canada, dial For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals What does this limited warranty cover?
  • Page 49 Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit our website at 1 (800) 222-3111 1 (866) 288-4268 or call . In Canada, dial For more detailed instructions, refer to the online Complete user’s manual at www.telephones.att.com/manuals NOTE: Before calling for service, please review the user’s manual;...
  • Page 50: Technical Specifications

    Appendix Technical s�ecificati�ns Operation Operating time* Talk time (cordless handset) Up to 7 hours Talk time (cordless handset speakerphone) Up to 5 hours Standby Up to 7 days * Operating times vary depending on your actual use and the age of the battery. DECT 6.0 digital technology Digitally Enhanced Cordless Telecommunications (DECT) 6.0 is a new frequency band that transmits your voice across multiple channels.
  • Page 51: Index

    Index Index Answering calls, 11 Handset, Answering system, 21–29 Handset locator, 12 Assign a speed dial entry, 18 Quick reference guide, 1-2 Ringer tone, 6 Speakerphone, 11 HD audio, 45 Battery charging, 4 Battery installation, 4 Blind transfer, 13 Important safety information, 36–37 Intercom, 14–15 Caller ID (CID), Add entries to phone directory, 20...
  • Page 52 Index Index Quick reference guide, 1–2 QUIET mode, 10 Receiving calls, 11 Recharging, 4 Registering handset, 30 Remote access, 29 Ringer silencing, 11 Ring tone options, 6 Safety information, 36–37 Speakerphone, 11 Speed dial, 18 Assign number, 18 Make a call, 18 Set voicemail number, 8 Technical specifications, 45 Telephone operating range, 45...
  • Page 53 For more detailed instructions, refer to the Complete user’s manual at www.telephones.att.com/manuals. For customer service or product information, please visit our website at www.telephones.att.com, or call 1 (800) 222-3111 In Canada, dial 1 (866) 288-4268. © 2012-2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.

This manual is also suitable for:

Crl32202Crl32302Crl32352Crl32452

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