ASROCK E3C224D4M-16RE User Manual
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ASROCK E3C224D4M-16RE User Manual

ASROCK E3C224D4M-16RE User Manual

Server/workstation motherboard
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  • Page 2: Copyright Notice

    In no event shall ASRock Rack, its directors, oicers, employees, or agents be liable for any indirect, special, incidental, or consequential damages (including damages for loss of proits, loss of business, loss of data, interruption of business and the like), even if ASRock Rack has been advised of the possibility of such damages arising from any defect or error in the documentation or product.
  • Page 3 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, you’re welcome to visit ASRock Rack’s website at www.ASRockRack.com; or you may contact your dealer for further information. ASRock Rack Incorporation 6F., No.37, Sec. 2, Jhongyang S. Rd., Beitou District,...

  • Page 4: Table Of Contents

    Contents Chapter 1 Introduction Package Contents Speciications Unique Features Motherboard Layout I/O Panel Block Diagram Chapter 2 Installation Screw Holes Pre-installation Precautions Installing the CPU Installing the CPU Fan and Heatsink Installation of Memory Modules (DIMM) Expansion Slots (Mezzanine Card Slot and PCI Express Slots) 18 Jumper Setup Onboard Headers and Connectors Unit Identiication purpose LED/Switch...
  • Page 5 Chapter 3 UEFI Setup Utility Introduction 3.1.1 UEFI Menu Bar 3.1.2 Navigation Keys Main Screen Advanced Screen 3.3.1 CPU Coniguration 3.3.2 Chipset Coniguration 3.3.3 Storage Coniguration 3.3.4 Super IO Coniguration 3.3.5 ACPI Coniguration 3.3.6 USB Coniguration 3.3.7 WHEA Coniguration 3.3.8 Intel Server Platform Services 3.3.9 Serial Port Console Redirection 3.3.10 Voltage Control H/W Monitor Screen (Hardware Health Event Monitoring)
  • Page 6 Chapter 4 Software Support Install Operating System Support CD Information 4.2.1 Running The Support CD 4.2.2 Drivers Menu 4.2.3 Utilities Menu 4.2.4 Contact Information Chapter 5 Troubleshooting Troubleshooting Procedures Technical Support Procedures Returning Merchandise for Service Chapter 6: Net Framework Installation Guide Installing .Net Framework 3.5.1 (For Server 2008 R2)

  • Page 7: Chapter 1 Introduction

    In case any modiications of this manual occur, the updated version will be available on ASRock Rack website without further notice. You may ind the latest memory and CPU support lists on ASRock Rack website as well. ASRock Rack’s Website: www.ASRockRack.com If you require technical support related to this motherboard, please visit our website for speciic information about the model you are using.

  • Page 8: Speciications

    1.2 Speciications E3C224D4M-16RE MB Physical Status Form Factor Dimension 12'' x 9.6'' (30.5 cm x 24.4 cm) Processor System - Single socket H3 (LGA 1150) supports Intel® Xeon processor E3-1200 v3 series & Haswell i3 processors - Supports Hyper-hreading Technology...
  • Page 9 2 (each support 2 USB 2.0) Type A USB 2.0 1 (Vertical) Port USB 3.0 Header 1 (each support 2 USB 3.0) Dr. Debug with System BIOS BIOS Type 64Mb AMI UEFI Legal BIOS BIOS Features - DRAM Voltage Multi-adjustment - ASRock Instant Flash...
  • Page 10 Hardware Monitor Temperature - CPU Temperature Sensing - System Temperature Sensing System - CPU/Rear/Front Fan Tachometer Temperature - CPU Quiet Fan (Allow Chassis Fan Speed Auto-Adjust by Sensing CPU Temperature) - CPU/Rear/Front Fan Multi-Speed Control - CPU/Rear/Front Fan Tachometer - CPU Quiet Fan (Allow CPU Fan Speed Auto-Adjust by CPU Temperature) - CPU/Rear/Front Fan Multi-Speed Control Voltage...

  • Page 11: Unique Features

    E3C224D4M-16RE 1.3 Unique Features Instant Flash is a BIOS lash utility embedded in Flash ROM. his convenient BIOS update tool allows you to update system BIOS without entering operating systems ® irst like MS-DOS or Windows . With this utility, you can press the <F6> key during the POST or the <F2>...

  • Page 12: Motherboard Layout

    NMI_BTN1 T: USB1 B: USB2 LAN1 FRNT_FAN1 LAN2 FRNT_FAN2 UID_SW _LED1 MEZZ_MB1 FRNT_FAN3 ATX12V1 FRONT_LED_LAN34 REAR_FAN1 CLRCMOS2 PCIE1 BUZZER1 CMOS E3C224D4M-16RE Battery PCIE2 SATA_SGPIO2 SATA_SGPIO1 64Mb BIOS Intel PEX8474 C224 LSI 3008 LSI 3X24R Debug BMC_SMB_1 USB3_3_4 LSI_SGPIO1 COM2 USB_3_4...
  • Page 13 E3C224D4M-16RE Description Rear Fan Connector (REAR_FAN1) ATX Power Connector (ATXPWR1) PSU SMBus Connector (PSU_SMB1) PSU Jumpers (PSU_ALT_SEL3) PSU Jumpers (PSU_DATA_SEL2) PSU Jumpers (PSU_CLK_SEL1) 2 x 240-pin DDR3 DIMM Slots (DDR3_A2, DDR3_B2, White) 2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1, Blue)
  • Page 14 Description TPM Header (TPM1) COM Port Header (COM2) BMC SMB Header (BMC_SMB_1) BMC SMB Header (BMC_SMB_2) BMC SMB Header (BMC_SMB_3) Front Lan LED Connector (FRONT_LED_LAN34) *Please connect the LSI SAS Connector to the SGPIOB with the provided SGPIO 8PIN Cable for SGPIO signal conigruations.

  • Page 15: I/O Panel

    E3C224D4M-16RE 1.5 I/O Panel No. Description No. Description D-Sub Port (VGA) USB 3.0 Port (USB3_1_2) Serial Port (COM1) LAN RJ-45 Port (LAN1)** USB 2.0 Ports (USB_1_2) LAN RJ-45 Port (LAN2)** Dedicated IPMI LAN Port* UID Switch/LED (UID_SW1) LAN Port LED Indications *here are two LED next to the LAN port.
  • Page 16 **here are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications. SPEED LED ACT/LINK LED LAN Port LAN Port (LAN1, LAN2) LED Indications Speed LED Activity / Link LED Status Description Status Description 10Mbps connection or...

  • Page 17: Block Diagram

    128-bit Dual-Channel Memory x 4 Slots PCI-E X8 SLOT1 PCIe x 8 Gen3 Intel Processor DDR3 1333/1600 Channel A DDR3 1333/1600 HASWELL PCI-E X8 SLOT2 X 16 PCIe x 8 Gen3 PEX 8747 DDR3 1333/1600 Channel B LGA-1150 Pin Socket DDR3 1333/1600 Mezzanine card slot PCIe x 8 Gen3...

  • Page 18: Chapter 2 Installation

    Chapter 2 Installation his is an ATX form factor (12.0" x 9.6", 30.5 x 24.4 cm) motherboard. Before you install the motherboard, study the coniguration of your chassis to ensure that the motherboard its into it. Make sure to unplug the power cord before installing or removing the motherboard. Failure to do so may cause physical injuries to you and damages to motherboard components.

  • Page 19: Installing The Cpu

    E3C224D4M-16RE 2.3 Installing the CPU 1. Before you insert the 1150-Pin CPU into the socket, please check if the PnP cap is on the socket, if the CPU surface is unclean, or if there are any bent pins in the socket. Do not force to insert the CPU into the socket if above situation is found.
  • Page 20 Please save and replace the cover if the processor is removed. he cover must be placed if you wish to return the motherboard for ater service.

  • Page 21: Installing The Cpu Fan And Heatsink

    E3C224D4M-16RE 2.4 Installing the CPU Fan and Heatsink...

  • Page 22: Installation Of Memory Modules (Dimm)

    2.5 Installation of Memory Modules (DIMM) his motherboard provides four 240-pin DDR3 (Double Data Rate 3) DIMM slots, and supports Dual Channel Memory Technology. For dual channel coniguration, you always need to install two identical (the same brand, speed, size and chip-type) memory modules in the DDR3 DIMM slots to activate Dual Channel Memory Technology.
  • Page 23 E3C224D4M-16RE...

  • Page 24: Expansion Slots (Mezzanine Card Slot And Pci Express Slots)

    2.6 Expansion Slots (Mezzanine Card Slot and PCI Express Slots) here is 1 mezzanine card slot and 2 PCI Express slots on the motherboard. Mezzanine card slot : he mezzanine card slot (MEZZ_MB1) is used for mezzanine cards. (his Connector fol- lows Open Compute Mezzanine Card pin deinition, which provides further 10G Ethernet support capability.) PCIE slots:...

  • Page 25: Jumper Setup

    E3C224D4M-16RE 2.7 Jumper Setup he illustration shows how jumpers are setup. When the jumper cap is placed on the pins, the jumper is “Short”. If no jumper cap is placed on the pins, the jumper is “Open”. he illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...

  • Page 26: Onboard Headers And Connectors

    2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Placing jumper caps over the headers and connectors will cause permanent damage to the motherboard. System Panel Header This header accommodates RESET# (9-pin PANEL1)
  • Page 27 E3C224D4M-16RE Auxiliary Panel Header his header supports multiple LAN2_LINK LOCATORLED2+ LOCATORLED2- LED_PWR (18-pin AUX_PANEL1) functions on the front panel, LED_PWR (see p.6, No. 7) including the front panel SMB, LAN1_LINK LOCATORBTN# +3VSB LOCATORLED1- internet status indicator and LOCATORLED1+ I2C_4_DATA# chassis intrusion pin.
  • Page 28 Serial ATA3 Connectors hese four Serial ATA3 (SATA_0_1) (SATA3) connectors support (see p.6, No. 23) SATA data cables for internal (SATA_2_3) storage devices. he current (see p.6, No. 21) SATA3 interface allows up to 6.0 Gb/s data transfer rate. Mini SAS HD hese two Mini SAS HD Connectors connectors support SAS/SATA...
  • Page 29 If you plan to connect a 3-Pin CPU fan, please connect it to Pin 1-3. For more details, please refer to the Cooler QVL list on the ASRock Rack website. Front and Rear Fan FAN_SPEED_CONTROL Please connect fan cables to the...
  • Page 30 TPM Header his connector supports (17-pin TPM1) Trusted Platform Module (see p.6, No. 35) (TPM) system, which can securely store keys, digital certiicates, passwords, and data. A TPM system also helps enhance network security, protects digital identities, and ensures platform integrity. hermal Sensor header Please connect the thermal (3-pin TR1)
  • Page 31 E3C224D4M-16RE Non Maskable Interrupt Please connect a NMI device Button Header to this header (NMI_BTN1) CONTROL (see p.6, No. 9) Intelligent Platform This 4-pin connector is used IPMB_SDA Management Bus header to provide a cabled base-board IPMB_SCL No connect (4-pin IPMB_1) or front panel connection for (see p.6, No.
  • Page 32 Front Lan LED Connector his 4-pin connector is used (FRONT_LED_LAN34) for the front LAN status (see p.6, No. 40) indicator. LAN4_LINK LED_PWR LED_PWR LAN3_LINK...

  • Page 33: Unit Identiication Purpose Led/Switch

    E3C224D4M-16RE 2.9 Unit Identiication purpose LED/Switch With the UID button, You are able to locate the server you’re working on from behind a rack of servers. Unit Identiication When the UID button on the purpose LED/Switch front or rear panel is pressed,...

  • Page 34: Dr. Debug

    2.11 Dr. Debug Dr. Debug is used to provide code information, which makes troubleshooting even easier. Please see the diagrams below for reading the Dr. Debug codes. Code Description Please check if the CPU is installed correctly and then clear CMOS. Problem related to memory, VGA card or other devices.

  • Page 35: Dual Lan And Teaming Operation Guide

    E3C224D4M-16RE 2.12 Dual LAN and Teaming Operation Guide Dual LAN with Teaming enabled on this motherboard allows two single connections to act as one single connection for twice the transmission bandwidth, making data transmission more efective and improving the quality of transmission of distant images.

  • Page 36: Sgpio Board

    2.13 SGPIO Board he SGPIO Board (SGPIOB) allows the SGPIO signals from this motherboard to be interpreted into LED indicators on the storage backplanes. Layout 10.9cm (4.3 in) RoHS PWR1 SGPIO1 SGPIO B Description Serial General Purpose Input/Output Header (SGPIO1) SGPIO Jumper (J2) Debug Header (J1) HDD Activity LED Header (J3)
  • Page 37 E3C224D4M-16RE Onboard Headers and Connectors Serial General Purpose his header support Serial SLOAD_MB Input/Output Header Link interface for onboard SCLOCK_MB (7-pin SGPIO1) SAS / SATA connections. Please connect this header with the SGPIO Connector SDATAOUT0_MB SDATAJN0_MB (LSI_SGPIO1) (see p.6, No.30) on the motherboard via the provided SGPIO 8PIN Cable.
  • Page 38 Jumper Setup SGPIO Jumper (J2) Please use the jumper to select the SGPIO singal mode depending on the backplanes you use. Mode 1: (Default) Mode 2: Mode 3: 4 x 12-bit SGPIO signals 2 x 24-bit SGPIO signals 16 x GPIO signals Signal Grouping Mode 1 Group...
  • Page 39 E3C224D4M-16RE Mode 2 Group HDD Function Corresponding Pin on the J3 Header DATAOUT SDATAOUT1_E2 Pin7 DATAIN SDATAIN1_E1 Pin5 HDD1~HDD8 CLOCK SCLOCK1_E3 Pin9 LOAD SLOAD1_E4 Pin11 DATAOUT SDATAOUT2_E6 Pin15 DATAIN SDATAIN2_E5 Pin13 HDD9~HDD16 CLOCK SCLOCK2_E7 Pin17 LOAD SLOAD2_E8 Pin19 Mode 3...

  • Page 40: Chapter 3 Uefi Setup Utility

    Chapter 3 UEFI Setup Utility 3.1 Introduction his section explains how to use the UEFI SETUP UTILITY to conigure your system. he UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer. Please press <F2> or <Del> during the Power-On-Self-Test (POST) to enter the UEFI SETUP UTILITY;...

  • Page 41: Navigation Keys

    E3C224D4M-16RE 3.1.2 Navigation Keys Please check the following table for the function description of each navigation key. Navigation Key(s) Function Description Moves cursor let or right to select Screens Moves cursor up or down to select items + / - To change option for the selected items <Tab>...

  • Page 42: Main Screen

    3.2 Main Screen Once you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview. he Main screen provides system overview information and allows you to set the system time and date.

  • Page 43: Advanced Screen

    E3C224D4M-16RE 3.3 Advanced Screen In this section, you may set the conigurations for the following items: CPU Coniguration, Chipset Coniguration, Storage Coniguration, Super IO Coniguration, ACPI Conigura- tion, USB Coniguration, WHEA Coniguration, Intel Server Platform Services, Serial Port Console Redirection and Voltage Control.

  • Page 44: Cpu Coniguration

    3.3.1 CPU Coniguration Spread Spectrum Select [Auto] for better system stability. Intel Hyper Threading Technology To enable this feature, a computer system with an Intel processor that supports Hyper- Threading technology and an operating system that includes optimization for this technology is required.

  • Page 45: Hardware Prefetcher

    E3C224D4M-16RE the additional hardware capabilities provided by Vanderpool Technology. his option will be hidden if the installed CPU does not support Intel Virtualization Technology. Hardware Prefetcher Use this turn on/of the MLC streamer prefetcher. Adjacent Cache Line Prefetch Use this to turn on/of prefetching of adjacent cache lines.
  • Page 46 CPU C7 State Support Use this to enable or disable CPU C7 (ACPI C3) report to OS. Package C State Support Selected option will program into C State package limit register. he default value is [Auto]. Intel TXT(LT) Support Use this option to enable or disable Intel(R) TXT(LT) support. The default value is [Disabled]..

  • Page 47: Chipset Coniguration

    E3C224D4M-16RE 3.3.2 Chipset Coniguration Primary Graphics Adapter his item will switch the PCI Bus scanning order while searching for video card. It allows you to select the type of Primary VGA in case of multiple video controllers. he default value of this feature is [PCI Express]. Coniguration options: [Onboard], [PCI] and [PCI Express].

  • Page 48: Onboard Lan

    Onboard LAN1 his allows you to enable or disable the Onboard LAN1. Onboard LAN2 his allows you to enable or disable the Onboard LAN2. Restore on AC/Power Loss his allows you to set the power state ater an unexpected AC/power loss. If [Power Of] is selected, the AC/power remains of when the power recovers.

  • Page 49: Storage Coniguration

    E3C224D4M-16RE 3.3.3 Storage Coniguration SATA Controller(s) Use this item to enable or disable the SATA Controller feature. SATA Mode Selection his item is for SATA_0 to SATA_5 ports. Use this to select SATA mode. Coniguration options: [IDE Mode], [AHCI Mode], [RAID Mode] and [Disabled]. he default value is [AHCI Mode].
  • Page 50 Hard Disk S.M.A.R.T. Use this item to enable or disable the S.M.A.R.T. (Self-Monitoring, Analysis, and Reporting Technology) feature. LSI SAS Controller Enable/disable the LSI SAS controllers. Bootable LSI Controller Use this to select LSI SAS Option ROM. We recommend to use Intel® C224 SATA ports (SATA_0 to SATA_5) for your bootable devices.

  • Page 51: Super Io Coniguration

    E3C224D4M-16RE 3.3.4 Super IO Coniguration Serial Port 1 Coniguration Use this item to conigure the onboard serial port 1. Serial Port 2 Coniguration Use this item to conigure the onboard serial port 2.

  • Page 52: Acpi Coniguration

    3.3.5 ACPI Coniguration ACPI HPET Table Use this item to enable or disable ACPI HPET Table. he default value is [Enabled]. PCIE Devices Power On Use this item to enable or disable PCIE devices to turn on the system from the power-sot- of mode.

  • Page 53: Usb Coniguration

    E3C224D4M-16RE 3.3.6 USB Coniguration USB Controller Enable or disable all the USB ports. Intel USB 3.0 Mode Enable or disable all the USB 3.0 ports Legacy USB Support Enable or disable Legacy OS Support for USB 2.0 devices. If you encounter USB compatibility issues it is recommended to disable legacy USB support.

  • Page 54: Whea Coniguration

    3.3.7 WHEA Coniguration WHEA Support Use this option to enable or disable Windows Hardware Error Architecture. he default value is [Enabled].

  • Page 55: Intel Server Platform Services

    E3C224D4M-16RE 3.3.8 Intel Server Platform Services Intel Server Platform Services Conigure Intel Server Platform Services.

  • Page 56: Serial Port Console Redirection

    3.3.9 Serial Port Console Redirection Console Redirection Use this option to enable or disable Console Redirection. Console Redirection Settings Use this option to conigure Console Redirection Settings.

  • Page 57: Voltage Control

    E3C224D4M-16RE 3.3.10 Voltage Control DRAM Voltage Use this to select DRAM Voltage. he default value is [Auto]. PCH Voltage Use this to select PCH Voltage. he default value is [Auto]. PCH 1.5V Voltage I/O 1.5V Voltage. Use default settings for best performance.

  • Page 58: H/W Monitor Screen (Hardware Health Event Monitoring)

    3.4 H/W Monitor Screen (Hardware Health Event Monitoring) In this section, it allows you to monitor the status of the hardware on your system, including the parameters of the CPU temperature, motherboard temperature and the critical voltage. CPU Fan 1 Setting his allows you to set the speed of CPU fan 1.

  • Page 59: Watch Dog Timer

    E3C224D4M-16RE Set Smart Fan Temp and Duty Smart Fan Temp Control Smart Fan Temp x (x means 1 to 11 stage) his allows you to set temperature for each stage. Smart Fan Duty Control Smart Fan Duty x (x means 1 to 11 stage) his allows you to set duty cycle for each stage..

  • Page 60: Boot Screen

    3.5 Boot Screen In this section, it will display the available devices on your system for you to conigure the boot settings and the boot priority. Boot From Onboard LAN Allow the system to be waked up by the onboard LAN. Setup Prompt Timeout his shows the number of seconds to wait for setup activation key.
  • Page 61 E3C224D4M-16RE CSM Parameters Use this option to conigure the parameters of OpROM execution, boot options ilter, etc. Boot Option Filter Use this option to control what devices system can boot to. Coniguration options: [UEFI and Legacy], [Legacy only] and [UEFI only].

  • Page 62: Security Screen

    3.6 Security Screen In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Supervisor Password Set or change the password for the administrator account. Only the administrator has authority to change the settings in the UEFI Setup Utility.

  • Page 63: Event Logs

    E3C224D4M-16RE 3.7 Event Logs Change Smbios Event Log Settings his allows you to conigure the Smbios Event Log Settings. Smbios Event Log Use this item to enable or disable all features of the SMBIOS Event Logging during system boot. Erase Event Log he options include [No], [Yes, Next reset] and [Yes, Every reset].
  • Page 64 entries which utilize a multiple-event counter. he value ranges from 0 to 99 minutes. View Smbois Event Log Press <Enter> to view the Smbios Event Log records. Caution: All values changed here do not take efect until computer is restarted. All values changed here do not take efect until computer is restarted.

  • Page 65: Server Mgmt (Server Management)

    E3C224D4M-16RE 3.8 Server Mgmt (Server Management) System Event Log Enter to conigure System Event Logging features during boot. BMC Network Coniguration Enter to conigure BMC Network parameters. Coniguration Address Source Select to conigure BMC network parameters statically or dynamically(by BIOS or BMC).
  • Page 66 When [Dynamic] or [Static] is selected, do NOT modify the BMC network settings on the IPMI web page. BMC Mac Backup Tool Use this to restore BMC Mac from the backup.

  • Page 67: Exit Screen

    E3C224D4M-16RE 3.9 Exit Screen Save Changes and Exit When you select this option, the following message “Save coniguration changes and exit setup?” will pop-out. Select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, the following message “Discard changes and exit setup?”...

  • Page 68: Chapter 4 Software Support

    4.2.4 Contact Information If you need to contact ASRock Rack or want to know more about ASRock Rack, welcome to visit ASRock Rack’s website at http://www.asrockrack.com; or you may contact your dealer...

  • Page 69: Chapter 5 Troubleshooting

    E3C224D4M-16RE Chapter 5 Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware com- ponents. Failure to do so may cause physical injuries to you and damages to motherboard components.
  • Page 70 1. Verify if the battery on the motherboard provides ~3VDC. Install a new battery if it does not. 2. Conirm whether your power supply provides adaquate and stable power. Other problem... 1. Try searching keywords related to your problem on ASRock Rack’s FAQ page: http://www.asrockrack.com/support/...

  • Page 71: Technical Support Procedures

    E3C224D4M-16RE 5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock Rack’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.

  • Page 72: Chapter 6: Net Framework Installation Guide

    Chapter 6: Net Framework Installation Guide ® To let Intel RSTe works properly, it is required to install Net Framework. Please follow the ® ® steps below to enable “.Net Framework” feature on Microsot Windows Server 2008 R2. 6.1 Installing .Net Framework 3.5.1 (For Server 2008 R2) 1.
  • Page 73 E3C224D4M-16RE 3. Check the box next to .Net Framework 3.5.1 and then click Next. 4. Click Next to continue.
  • Page 74 5. Click Install to start installing .Net Framework 3.5.1. 6. Ater the installation completes, click Close.

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