ASROCK E3C204 User Manual
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ASROCK E3C204 User Manual

ASROCK E3C204 User Manual

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E3C204-4L
E3C204
E3C204-V4L
E3C204-V+

User Manual

Version 1.0
Published July 2012
Copyright©2012 ASRock INC. All rights reserved.
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  • Page 1: User Manual

    E3C204-4L E3C204 E3C204-V4L E3C204-V+ User Manual Version 1.0 Published July 2012 Copyright©2012 ASRock INC. All rights reserved.

  • Page 2: Copyright Notice

    ASRock. ASRock assumes no responsibility for any errors or omissions that may appear in this manual. With respect to the contents of this manual, ASRock does not provide warranty of any kind, either expressed or implied, including but not limited to the implied warran- ties or conditions of merchantability or fitness for a particular purpose.

  • Page 3: Table Of Contents

    Contents 1 Introduction ............5 1.1 Package Contents ..........5 1.2 Specifications ............6 1.3 Unique Features ..........9 1.4 Motherboard Layout ..........10 1.5 I/O Panel ............. 18 1.6 Block Diagram ............. 22 2 Installation ............26 2.1 Pre-installation Precautions ........ 26 2.2 Screw Holes ............
  • Page 4 3 UEFI SETUP UTILITY ......... 44 3.1 Introduction ............44 3.1.1 UEFI Menu Bar ........... 44 3.1.2 Navigation Keys ......... 45 3.2 Main Screen ............46 3.3 Advanced Screen ..........47 3.3.1 CPU Configuration ........48 3.3.2 North Bridge Configuration ......50 3.3.3 South Bridge Configuration ......

  • Page 5: Introduction

    Chapter 1: Introduction Thank you for purchasing ASRock E3C204-4L / E3C204 / E3C204-V4L / E3C204-V+ motherboard, a reliable motherboard produced under AS- Rock’s consistently stringent quality control. It delivers excellent perfor- mance with robust design conforming to ASRock’s commitment to quality and endurance.

  • Page 6: Specifications

    * PCIE 3.0 can only be supported with Intel ® Xeon E3-1200 v2 Processor PCIe 2.0 x 4 1 slot (PCIE2: x4 mode) PCIe 2.0 x 1 2 slots 1 slot E3C204-4L / E3C204 ASPEED AST2300 Controller E3C204-V4L / E3C204-V+ Graphics ASPEED AST1300 VRAM DDR3 16MB Supports D-Sub with max.
  • Page 7 E3C204-V4L / E3C204-V+ E3C204-4L / E3C204-V4L ® 4 x Intel 82574L Controller E3C204 / E3C204-V+ ® 2 x Intel 82574L Supports Wake-On-LAN Supports Energy Efficient Ethernet 802.3az Supports Quad/Dual LAN with Teaming function Supports PXE Intel C204: 2 x SATA3 6.0 Gb/s, 4 x SATA2 3.0...
  • Page 8 Vcore, DRAM, VTT, 1.05V_PCH, +BAT, 3VSB, 5VSB ® ® Microsoft Windows Server 2003 / 2003 R2 / Support OS 2008 / 2008 R2 / Linux compliant Unique Features ASRock Instant Flash Features * For detailed product information, please visit our website: http://www.asrock.com...

  • Page 9: Unique Features

    1.3 Unique Features ASRock Instant Flash ASRock Instant Flash is a BIOS flash utility embedded in Flash ROM. This convenient BIOS update tool allows you to update your BIOS without entering operating ® systems first like MS-DOS or Windows . With this util- ity, you can press the <F6>...

  • Page 10: Motherboard Layout

    1.4 Motherboard Layout E3C204-4L 9.6cm (24.4 in) ATXPWR1 Keyboard Mouse DDR3_B2 (64 bit, 240-pin module) USB 2.0 Top: DDR3_B1 (64 bit, 240-pin module) T: USB0 IPMI B: USB1 DDR3_A2 (64 bit, 240-pin module) DDR3_A1 (64 bit, 240-pin module) FRNT_FAN1 REAR_FAN1...
  • Page 11 Rear Fan Connector (REAR_FAN1) ATX Power Connector (ATXPWR1) 2 x 240-pin DDR3 DIMM Slots (DDR3_A2, DDR3_B2, White) 2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1, Blue) Front Fan Connector (FRNT_FAN1) CPU Fan Connector (CPU_FAN1) CPU Fan Connector (CPU_FAN2) 1155-Pin CPU Socket Front Fan Connector (FRNT_FAN2) Front Lan LED Connector (FRONT_LED_LAN34) Auxiliary panel header (AUX_PANEL1)
  • Page 12 E3C204 9.6cm (24.4 in) ATXPWR1 Keyboard Mouse DDR3_B2 (64 bit, 240-pin module) USB 2.0 Top: DDR3_B1 (64 bit, 240-pin module) T: USB0 IPMI B: USB1 DDR3_A2 (64 bit, 240-pin module) DDR3_A1 (64 bit, 240-pin module) FRNT_FAN1 REAR_FAN1 ATX12V1 CPU_FAN1 CPU_FAN2...
  • Page 13 Rear Fan Connector (REAR_FAN1) ATX Power Connector (ATXPWR1) 2 x 240-pin DDR3 DIMM Slots (DDR3_A2, DDR3_B2, White) 2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1, Blue) Front Fan Connector (FRNT_FAN1) CPU Fan Connector (CPU_FAN1) CPU Fan Connector (CPU_FAN2) 1155-Pin CPU Socket Front Fan Connector (FRNT_FAN2) Auxiliary panel header (AUX_PANEL1) SATA3 Connector (SATA_0_1, White)
  • Page 14 E3C204-V4L 9.6cm (24.4 in) ATXPWR1 Keyboard Mouse DDR3_B2 (64 bit, 240-pin module) USB 2.0 DDR3_B1 (64 bit, 240-pin module) T: USB0 B: USB1 DDR3_A2 (64 bit, 240-pin module) DDR3_A1 (64 bit, 240-pin module) FRNT_FAN1 REAR_FAN1 ATX12V1 CPU_FAN1 CPU_FAN2 RJ-45 RJ-45...
  • Page 15 Rear Fan Connector (REAR_FAN1) ATX Power Connector (ATXPWR1) 2 x 240-pin DDR3 DIMM Slots (DDR3_A2, DDR3_B2, White) 2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1, Blue) Front Fan Connector (FRNT_FAN1) CPU Fan Connector (CPU_FAN1) CPU Fan Connector (CPU_FAN2) 1155-Pin CPU Socket Front Fan Connector (FRNT_FAN2) Front Lan LED Connector (FRONT_LED_LAN34) Auxiliary panel header (AUX_PANEL1)
  • Page 16 E3C204-V+ 9.6cm (24.4 in) ATXPWR1 Keyboard Mouse DDR3_B2 (64 bit, 240-pin module) USB 2.0 DDR3_B1 (64 bit, 240-pin module) T: USB0 B: USB1 DDR3_A2 (64 bit, 240-pin module) DDR3_A1 (64 bit, 240-pin module) FRNT_FAN1 REAR_FAN1 ATX12V1 CPU_FAN1 CPU_FAN2 RJ-45 RJ-45...
  • Page 17 Rear Fan Connector (REAR_FAN1) ATX Power Connector (ATXPWR1) 2 x 240-pin DDR3 DIMM Slots (DDR3_A2, DDR3_B2, White) 2 x 240-pin DDR3 DIMM Slots (DDR3_A1, DDR3_B1, Blue) Front Fan Connector (FRNT_FAN1) CPU Fan Connector (CPU_FAN1) CPU Fan Connector (CPU_FAN2) 1155-Pin CPU Socket Front Fan Connector (FRNT_FAN2) Auxiliary panel header (AUX_PANEL1) SATA3 Connector (SATA_0_1, White)

  • Page 18: I/O Panel

    1.5 I/O Panel E3C204-4L 1 PS/2 Mouse Port (Green) * 6 LAN RJ-45 Port (LAN2) * 2 Dedicated IPMI LAN Port 7 Serial Port (COM1) * 3 LAN RJ-45 Port (LAN1) 8 D-Sub Port (VGA1) * 4 LAN RJ-45 Port (LAN3) 9 USB 2.0 Ports (USB01)
  • Page 19 E3C204 1 PS/2 Mouse Port (Green) 5 Serial Port (COM1) * 2 Dedicated IPMI LAN Port 6 D-Sub Port (VGA1) * 3 LAN RJ-45 Port (LAN1) 7 USB 2.0 Ports (USB01) * 4 LAN RJ-45 Port (LAN2) 8 PS/2 Keyboard Port (Purple) * There are two LEDs on each LAN port.
  • Page 20 E3C204-V4L 1 PS/2 Mouse Port (Green) 6 Serial Port (COM1) * 2 LAN RJ-45 Port (LAN1) 7 D-Sub Port (VGA1) * 3 LAN RJ-45 Port (LAN3) 8 USB 2.0 Ports (USB01) * 4 LAN RJ-45 Port (LAN4) 9 PS/2 Keyboard Port (Purple) * 5 LAN RJ-45 Port (LAN2) * There are two LEDs on each LAN port.
  • Page 21 E3C204-V+ 1 PS/2 Mouse Port (Green) 5 D-Sub Port (VGA1) * 2 LAN RJ-45 Port (LAN1) 6 USB 2.0 Ports (USB01) * 3 LAN RJ-45 Port (LAN2) 7 PS/2 Keyboard Port (Purple) 4 Serial Port (COM1) * There are two LEDs on each LAN port. Please refer to the table below for the LAN port LED indications.

  • Page 22: Block Diagram

    1.6 Block Diagram E3C204-4L 128-bit Dual-Channel Memory x 4 Slots Intel Processor DDR3 1066/1333/1600 PCI-E X16/X8 SLOT6 Channel A DDR3 1066/1333/1600 Sandy/IVY Bridge LGA1155 DDR3 1066/1333/1600 PCIe x16 Gen 3 Channel B DDR3 1066/1333/1600 PCI-E X8/ X0 SLOT4 switch LGA-1155 Pin Socket...
  • Page 23 E3C204 128-bit Dual-Channel Memory x 4 Slots Intel Processor DDR3 1066/1333/1600 PCI-E X16/X8 SLOT6 Channel A DDR3 1066/1333/1600 Sandy/IVY Bridge LGA1155 DDR3 1066/1333/1600 PCIe x16 Gen 3 Channel B DDR3 1066/1333/1600 PCI-E X8/ X0 SLOT4 switch LGA-1155 Pin Socket PCIE x4...
  • Page 24 E3C204-V4L 128-bit Dual-Channel Memory x 4 Slots Intel Processor DDR3 1066/1333/1600 PCI-E X16/X8 SLOT6 Channel A DDR3 1066/1333/1600 Sand y/IVY Bridge LGA1155 DDR3 1066/1333/1600 PCIe x16 Gen 3 Channel B DDR3 1066/1333/1600 PCI-E X8/ X0 SLOT4 switch LGA-1155 Pin Socket...
  • Page 25 E3C204-V+ 128-bit Dual-Channel Memory x 4 Slots Intel Processor DDR3 1066/1333/1600 PCI-E X16/X8 SLOT6 Channel A DDR3 1066/1333/1600 Sand y/IVY Bridge LGA1155 DDR3 1066/1333/1600 PCIe x16 Gen 3 Channel B DDR3 1066/1333/1600 PCI-E X8/ X0 SLOT4 switch LGA-1155 Pin Socket...

  • Page 26: Installation

    Chapter 2: Installation This is an ATX form factor (12.0" x 9.6", 30.5 x 24.4 cm) motherboard. Be- fore you install the motherboard, study the configuration of your chassis to ensure that the motherboard fits into it. 2.1 Pre-installation Precautions Take note of the following precautions before you install motherboard com- ponents or change any motherboard settings.

  • Page 27: Cpu Installation

    2.3 CPU Installation For the installation of Intel 1155-Pin CPU, please follow the steps below. 1155-Pin Socket Overview Before you insert the 1155-Pin CPU into the socket, please check if the CPU surface is unclean or if there are any bent pins in the socket.
  • Page 28 1. It is recommended to use the cap tab to handle and avoid kicking off the PnP cap. 2. This cap must be placed if returning the motherboard for after service. Step 3. Insert the 1155-Pin CPU: Step 3-1. Hold the CPU by the edge which is marked with a black line.
  • Page 29 Step 4. Close the socket: Step 4-1. Flip the load plate onto the IHS. Step 4-2. Press down the load lever, and secure it with the load plate tab under the retention tab.

  • Page 30: Installation Of Cpu Fan And Heatsink

    2.4 Installation of CPU Fan and Heatsink This motherboard is equipped with 1155-Pin socket that supports Intel 1155-Pin CPUs. Please adopt the type of heatsink and cooling fan com- pliant with Intel 1155-Pin CPU to dissipate heat. Before you install the heatsink, you need to spray thermal interface material between the CPU and the heatsink to improve heat dissipation.

  • Page 31: Installation Of Memory Modules (Dimm)

    2.5 Installation of Memory Modules (DIMM) This motherboard provides four 240-pin DDR3 (Double Data Rate 3) DIMM slots, and supports Dual Channel Memory Technology. For dual channel configuration, you always need to install two identical (the same brand, speed, size and chip-type) memory modules in the DDR3 DIMM slots to activate Dual Channel Memory Technology.
  • Page 32 The DIMM only fits in one correct orientation. It will cause per- manent damage to the motherboard and the DIMM if you force the DIMM into the slot at incorrect orientation. Step 3. Firmly insert the DIMM into the slot until the retaining clips at both ends fully snap back in place and the DIMM is properly seated.

  • Page 33: Expansion Slots (Pci And Pci Express Slots)

    2.6 Expansion Slots (PCI and PCI Express Slots) There is 1 PCI slot and 5 PCI Express slots on this motherboard. PCI slot: The PCI slot is used to install expansion cards that have 32-bit PCI interface. PCIE slots:PCIE2 (PCIE 2.0 x4 slot) is used for PCI Express x4 lane width cards.

  • Page 34: Jumpers Setup

    2.7 Jumpers Setup The illustration shows how jumpers are setup. When the jumper cap is placed on pins, the jumper is “Short”. If no jumper cap is placed on pins, the jumper is “Open”. The illustration shows a 3-pin jumper whose pin1 and pin2 are “Short”...

  • Page 35: Onboard Headers And Connectors

    2.8 Onboard Headers and Connectors Onboard headers and connectors are NOT jumpers. Do NOT place jumper caps over these headers and connectors. Plac- ing jumper caps over the headers and connectors will cause permanent damage to the motherboard! Serial ATA2 Connectors These four Serial ATA2 (SATA2) connectors sup- (SATA_2_3:...
  • Page 36 USB 2.0 Headers Besides two default USB USB_PWR and Ports 2.0 ports on the I/O panel, DUMMY there are are two USB 2.0 (9-pin USB4_5) (see p.10,12,14,16) headers and one port on this motherboard. Each USB USB_PWR 2.0 header can support two USB_PWR (9-pin USB2_3) USB 2.0 ports.
  • Page 37 PWRBTN (Power Switch): Connect to the power switch on the chassis front panel. You may configure the way to turn off your system using the power switch. RESET (Reset Switch): Connect to the reset switch on the chassis front panel. Press the reset switch to restart the computer if the computer freezes and fails to perform a normal restart.
  • Page 38 B. Internet status indicator (2-pin LAN1_LED, LAN2_LED) These two 2-pin headers allow you to use the Gigabit internet indicator cable to connect to the LAN status indicator. When this indicator flickers, it means that the internet is properly connected. C. Chassis intrusion pin (4-pin CHASSIS) This header is provided for host computer chassis with chassis intrusion detection designs.
  • Page 39 CPU Fan Connectors Please connect the CPU fan (4-pin CPU_FAN1) cable to the connector and (see p.10,12,14,16) match the black wire to the ground pin. Though this motherboard provides a 4-Pin CPU fan (Quiet Fan) connector, 3-Pin CPU fans can still work successfully even with- out the fan speed control function.
  • Page 40 Though this motherboard provides an 8-pin ATX 12V power con- nector, it can still work if you adopt a traditional 4-pin ATX 12V power supply. To use a 4-pin ATX power supply, please plug your power supply along Pin 1 and Pin 5. 4-Pin ATX 12V Power Supply Installation Serial port Header This COM2 header supports...
  • Page 41 Clear CMOS Pad CLRCMOS2 allows you to (CLRCMOS2) clear the data in CMOS. To (see p.10,12,14,16) clear CMOS, take out the CMOS battery and short the Clear CMOS Pad. Serial General Purpose This header supports Serial Input/Output Header Link interface for onboard (SGPIO_1) SATA connections.

  • Page 42: Driver Installation Guide

    2.9 Driver Installation Guide To install the drivers to your system, please insert the support CD to your optical drive first. Then, the drivers compatible to your system can be auto- detected and listed on the support CD driver page. Please follow the order from top to bottom to install those required drivers.

  • Page 43: Hot Plug For Hard Disk Drives

    2.10 Hot Plug for Hard Disk Drives This motherboard supports Hot Plug for HDDs in AHCI / RAID mode. What is Hot Plug? If the HDDs are NOT set for RAID, it is called “Hot Plug” for the action to insert and remove the HDDs while the system is still powered on and in working condition.

  • Page 44: Uefi Setup Utility

    Chapter 3: UEFI SETUP UTILITY 3.1 Introduction This section explains how to use the UEFI SETUP UTILITY to configure your system. The UEFI chip on the motherboard stores the UEFI SETUP UTILITY. You may run the UEFI SETUP UTILITY when you start up the computer.

  • Page 45: Navigation Keys

    3.1.2 Navigation Keys Use < > key or < > key to choose among the selections on the menu bar, and use < > key or < > key to move the cursor up or down to select items, then press <Enter> to get into the sub screen.

  • Page 46: Main Screen

    3.2 Main Screen When you enter the UEFI SETUP UTILITY, the Main screen will appear and display the system overview.

  • Page 47: Advanced Screen

    3.3 Advanced Screen In this section, you may set the configurations for the following items: CPU Configuration, North Bridge Configuration, South Bridge Configuration, Storage Configuration, Super IO Configuration, ACPI Configuration, USB Configuration, Trusted Computing, WHEA Configuration, Intel TXT(LT) Configuration, ME Subsystem, Serial Port Console Redirection and Volt- age Control.

  • Page 48: Cpu Configuration

    3.3.1 CPU Configuration Intel Hyper Threading Technology To enable this feature, a computer system with an Intel processor that supports Hyper-Threading technology and an operating sys- tem that includes optimization for this technology is required. This option will be hidden if the installed CPU does not support Hyper- Threading technology.
  • Page 49 than marked frequency in specific conditions. The default value is [Enabled]. Enhance Halt State (C1E) All processors support the Halt State (C1). The C1 state is sup- ported through the native processor instructions HLT and MWAIT and requires no hardware support from the chipset. In the C1 power state, the processor maintains the context of the system caches.

  • Page 50: North Bridge Configuration

    3.3.2 North Bridge Configuration Onboard VGA Enable or disable the onboard VGA. Primary Graphics Adapter This allows you to select a graphics device as the primary display. The default value is [PCI]. DRAM Frequency This allows you to configure the DRAM frequency. VT-d Use this item to enable/disable Intel(R) Virtualization Technology for Directed I/O.

  • Page 51: South Bridge Configuration

    3.3.3 South Bridge Configuration Onboard LAN1 This allows you to enable or disable the Onboard LAN1. Onboard LAN2 This allows you to enable or disable the Onboard LAN2. Onboard LAN3 This allows you to enable or disable the Onboard LAN3. Onboard LAN4 This allows you to enable or disable the Onboard LAN4.

  • Page 52: Storage Configuration

    3.3.4 Storage Configuration SATA Controller(s) Use this item to enable or disable the SATA Controller feature. SATA Mode Selection This item is for SATA3_0, SATA3_1 and SATA2_2 to SATA2_5 ports. Use this to select SATA mode. Configuration options: [IDE Mode], [AHCI Mode], [RAID Mode] and [Disabled]. The default value is [AHCI Mode].
  • Page 53 ROM. If Option ROM is disabled, you cannot use the SATA de- vices connected to the Marvell SATA3 controller as Boot Device. ® We recommend to use Intel C204 SATA ports (SATA3_0, SATA3_1 and SATA2_2 to SATA2_5) for your bootable devices. This will minimum your boot time and get the best performance.

  • Page 54: Super Io Configuration

    3.3.5 Super IO Configuration Serial Port 1 Configuration Use this item to configure the onboard serial port 1. Serial Port 2 Configuration Use this item to configure the onboard serial port 2.

  • Page 55: Acpi Configuration

    3.3.6 ACPI Configuration Suspend Mode Use this item to select whether to auto-detect or disable the Sus- pend-to-RAM feature. Selecting [Auto] will enable this feature if the OS supports it. ACPI HPET Table Use this item to enable or disable ACPI HPET Table. The default value is [Enabled].
  • Page 56 USB Mouse Power On Use this item to enable or disable USB Mouse to turn on the sys- tem from the power-soft-off mode.

  • Page 57: Usb Configuration

    3.3.7 USB Configuration USB 2.0 Controller Use this item to enable or disable the use of USB 2.0 controller. Legacy USB Support Use this option to select legacy support for USB devices. There are four configuration options: [Enabled], [Auto], [Disabled] and [UEFI Setup Only].

  • Page 58: Trusted Computing

    3.3.8 Trusted Computing Security Device Support Use this option to enable or disable BIOS support for security devices. The default value is [Disabled].

  • Page 59: Whea Configuration

    3.3.9 WHEA Configuration WHEA Support Use this option to enable or disable Windows Hardware Error Architecture. The default value is [Enabled].

  • Page 60: Intel Txt(Lt) Configuration

    3.3.10 Intel TXT(LT) Configuration Intel TXT(LT) Support Use this option to enable or disable Intel(R) TXT(LT) support. The default value is [Disabled].

  • Page 61: Intel Me Subsystem

    3.3.11 Intel ME Subsystem...

  • Page 62: Serial Port Console Redirection

    3.3.12 Serial Port Console Redirection Console Redirection Use this option to enable or disable Console Redirection. Console Redirection Settings Use this option to configure Console Redirection Settings.

  • Page 63: Voltage Control

    3.3.13 Voltage Control CPU Loadline Calibration CPU Load-Line Calibration helps prevent CPU voltage droop when the system is under heavy load. Vcore Offset Voltage Use this to select Vcore Offset Voltage. The default value is [Auto]. DRAM Voltage Use this to select DRAM Voltage. The default value is [Auto]. PLL Voltage Use this to select CPU PLL Voltage.

  • Page 64: Hardware Health Event Monitoring Screen

    3.4 Hardware Health Event Monitoring Screen In this section, it allows you to monitor the status of the hardware on your system, including the parameters of the CPU temperature, motherboard temperature and the critical voltage. CPU Fan 1 Setting This allows you to set the speed of CPU fan 1. The default value is [Manual].
  • Page 65 default value is [Disabled]. Case Open Feature This allows you to enable or disable the Case Open Feature. The default value is [Enabled]. Clear Status Enable to clear case open status if case open has been detected.

  • Page 66: Boot Screen

    3.5 Boot Screen In this section, it will display the available devices on your system for you to configure the boot settings and the boot priority. Boot Option #1 Select boot option #1. Setup Prompt Timeout This shows the number of seconds to wait for setup activation key.
  • Page 67 Boot From Onboard LAN Use this item to enable or disable the Boot From Onboard LAN feature.

  • Page 68: Security Screen

    3.6 Security Screen In this section, you may set or change the supervisor/user password for the system. For the user password, you may also clear it. Secure Boot Use this to enable or disable Secure Boot Control. The default value is [Disabled].

  • Page 69: Exit Screen

    3.7 Exit Screen Save Changes and Exit When you select this option, the following message “Save con- figuration changes and exit setup?” will pop-out. Select [Yes] to save the changes and exit the UEFI SETUP UTILITY. Discard Changes and Exit When you select this option, the following message “Discard changes and exit setup?”...

  • Page 70: Server Management

    3.8 Server Management (For E3C204-V4L, E3C204-V+ only) System Event Log Enter to configure System Event Logging features during boot. BMC Network Configuration Enter to configure BMC Network parameters.

  • Page 71: Event Logs

    3.9 Event Logs Change Smbios Event Log Settings This allows you to configure the Smbios Event Log Settings. View Smbois Event Log This allows you to view the Smbios Event Log.

  • Page 72: Software Support

    Click on a specific item then follow the installation wizard to install it. 4.2.4 Contact Information If you need to contact ASRock or want to know more about ASRock, you’re welcome to visit ASRock’s website at http://www.asrock.com; or you may contact your dealer for further information.

  • Page 73: Troubleshooting

    Chapter 5: Troubleshooting 5.1 Troubleshooting Procedures Follow the procedures below to troubleshoot your system. Always unplug the power cord before adding, removing or changing any hardware components. Failure to do so may cause physical injuries to you and damages to motherboard components. 1.
  • Page 74 2. Confirm whether your power supply provides adaquate and stable power. Other problems... 1. Try searching keywords related to your problem on ASRock’s FAQ page: http://www.asrock.com/support/faq.asp 2. Try downloading and updating the latest UEFI on ASRock’s website:...

  • Page 75: Technical Support Procedures

    5.2 Technical Support Procedures If you have tried the troubleshooting procedures mentioned above and the problems are still unsolved, please contact ASRock’s technical support with the following information: 1. Your contact information 2. Model name, BIOS version and problem type.

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