Help - Motorola C601I User Manual

10. Help

No dial tone
• Use only the telephone line cord supplied.
• Check that the telephone line cord is connected properly.
• Check that the mains power is connected properly and
switched on.
No display
• Check that the batteries are inserted correctly and fully
charged. Use only approved rechargeable batteries
supplied.
• Check that the handset is switched on. Press and hold
flash.
• Reset the base by removing the batteries and
disconnecting the mains power. Wait for around 15
seconds before connecting it again. Allow up to one
minute for the handset and base to synchronize.
icon flashes
• Handset is out of range. Move closer to the base.
• Make sure that the handset is registered to the base
• Check that the mains power is connected properly and
switched on.
Keypad does not seem to work
• Check that the keypad lock is not on.
Help
icon is not scrolling during charge
• Adjust the handset slightly on the base.
• Clean the charging contacts with a cloth moistened with
alcohol.
• Check that the mains power is connected properly and
switched on.
• The battery is full. When the handset is fully charged,
icon will appear steadily on the display.
No Caller Display
• Check your subscription with your network operator.
• The caller may have withheld their number.
• The record cannot be found in your phonebook. Check
that you have the correct name/number stored in your
phonebook, with the full area code.
I have forgotten my PIN!
• Restore your C6I to its default settings.
• Cannot register a handset to the base
• You can register up to a maximum of 4 handsets to a C6I
base. You must deregister a handset in order to register
a new one.
• Check that you have entered the correct PIN code
(default = 0000).
• Check that you are at least one meter away from other
electrical equipment to avoid interference when
registering.
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