Troubleshooting Guide - Panasonic SC-XH70 Operating Instructions Manual

Troubleshooting guide

Before requesting service, make the following checks. If
you are in doubt about some of the check points, or if the
solutions indicated in the following guide do not solve the
problem, consult your dealer for instructions.
Power
No power.
Insert the AC mains lead securely. (
The unit is automatically switched to standby mode.
≥The Sleep timer was working and had reached the set
time limit. ( 4)
≥This unit will automatically switch to standby mode after
30 minutes of inactivity. (
This unit is turned off when the input for the TV is
changed.
This is normal when using VIERA Link "HDAVI Control 4
or later". For details please read the operating
instructions for the TV.
General operation
No response when any buttons are pressed.
≥This unit cannot play discs other than the ones listed in
these operating instructions. (
≥The unit may not be operating properly due to lightning,
static electricity or some other external factor. Turn the
unit off and then back on. Alternatively, turn the unit off,
disconnect the AC mains lead, and then reconnect it.
≥Condensation has formed. Wait 1 to 2 hours for it to
evaporate.
No response when remote control buttons are
pressed.
≥Check that the battery is installed correctly. (
≥The battery is depleted. Replace it with a new one.
( 9)
≥Aim the remote control at the remote control signal
sensor and operate. (
Other products respond to the remote control.
Change the remote control operating mode. (
Cannot display the START menu.
Remove the disc and then press [START]B again.
No picture or sound.
≥Check the video or speaker connection. (
≥Check the power or input setting of the connected
equipment and this unit.
≥Check that the disc has something recorded on it.
≥During HD JPEG playback, there will be no video output
from the VIDEO OUT terminal.
No on-screen menus/displays.
[JPEG] This is normal during HD JPEG playback.
24
9)
4)
22)
9)
4)
4)
7, 8)
You have forgotten your ratings password.
Reset all the settings to Factory Preset.
While "DVD/CD" is the source and there is no disc
inserted, press and hold [< OPEN/CLOSE]2 on this unit
and [S10]2 on the remote control until "RESET"
appears on this unit's display. Turn the unit off and on
again.
All settings will return to the default values.
Some characters are not displayed correctly.
Characters other than English alphabet and Arabic
numerals may not be displayed correctly.
The VIERA Link "HDAVI Control" function does not
respond.
Depending on the condition of this unit or the connected
equipment, it may be necessary to repeat the same
operation so that the function can work correctly. (
The setting you made in "TV Aspect" (
menu) or "Display" (
work.
The settings for "TV Aspect"
automatically follow the information from the TV. (
Easy setup)
§1 When using VIERA Link "HDAVI Control" with
"HDAVI Control 3 or later" compatible TV
§2 When using VIERA Link "HDAVI Control" with
"HDAVI Control 2 or later" compatible TV
Disc operation
It takes time before play starts.
≥Play may take time to begin when an MP3 track has still
picture data. Even after the track starts, the correct play
time will not be displayed. This is normal. [MP3]
≥This is normal on DivX video. [DivX]
A menu screen appears during skip or search. [VCD]
This is normal for Video CDs.
Playback control menu does not appear.
[VCD] with playback control
Press [MENU]C to change to PBC on and then press
[RETURN]D during playback.
Play does not start.
≥If playing DivX VOD content, refer to the homepage
where you purchased the DivX VOD content. (Example:
http://vod.divx.com) [DivX]
≥If a disc contains CD-DA and other formats, proper
playback may not be possible.
No subtitles.
≥Display the subtitles. ("Subtitle" in Menu 1) (
≥Subtitles may not be displayed depending on the disc.
[DivX]
Point B is automatically set.
The end of an item becomes point B when it is reached.
The Setup menu cannot be accessed.
Select "DVD/CD" or "USB" as the source.
18, Video
18, Language menu) does not
and "Display" will
§1 §2
15)
16)
9,