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Related Manuals for Swann 24 Channel Digital Video Recorder
Summary of Contents for Swann 24 Channel Digital Video Recorder
- Page 1 English 24 Channel Digital Video Recorder User Manual M24430H270513E...
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Page 2: Getting Started
Only a select number of staff at the Swann Technical Support Telephone Helpdesk can assist. Password retrieval can take several days, which means you will not be... -
Page 3: Table Of Contents
GETTING STARTED Contents GETTING STARTED Before You Begin Contents Introduction Installation Guidelines CONNECTING THE DVR DVR Front Panel DVR Rear Panel Connection Diagram Connecting Additional Devices RS485, Sensor and Alarm I/O Block Controlling the DVR BASIC SETUP The Setup Wizard The Mouse Menu The Quick Camera Toolbar Operating the DVR Locally... -
Page 4: Contents
GETTING STARTED Contents ADVANCED Playback CONFIGURATION Normal Event/Tag Smart Search Export Normal/Event Manual Record Alarm General Advanced/HDD Detect Record Schedule Encoding Advanced Holiday Camera Management Image More Settings Motion Motion Detection Area Configuration Privacy Mask Tamper Proofing Video Loss Maintenance System Info ... -
Page 5: Introduction
GETTING STARTED Introduction Congratulations on your purchase of this Swann Digital Video Recorder (DVR). You’ve made a fine choice for keeping a watchful eye over your home or business. Let’s take a moment to talk about some of the features this DVR offers, and how to get the most out of them. -
Page 6: Installation Guidelines
GETTING STARTED Installation Guidelines • Do not expose the DVR to moisture. Water is the arch-enemy of electrical components and also poses a high risk of electric shock. • Avoid dusty locations. Dust has a tendency to build up inside the DVR case, leading to a high risk of failure or even fire. •... -
Page 7: Connecting The Dvr
CONNECTING THE DVR DVR Front Panel NAME DESCRIPTION / PRESS THE BUTTON TO ... Turn the DVR on or off. Power button For connecting a USB mouse or a USB storage device. USB Port Slot for installing a rewritable DVD drive to save recordings. DVD drive Open/Close Open or close the DVR-RW disc tray if installed. - Page 8 CONNECTING THE DVR DVR Front Panel NAME DESCRIPTION / PRESS THE BUTTON TO ... When SHIFT is enabled: Press channel number(s) to switch to full screen display of corresponding video channel when Alphanumeric in Live View, Playback and All-day Playback modes. buttons Input numbers and characters when using the EDIT function.
- Page 9 CONNECTING THE DVR DVR Back Panel 8 9 10 14 15 16 17 NAME FUNCTION These are your main and spot composite video outputs which connects via a BNC connector. VIDEO OUT Ch-1 is the Main CVBS video output of the DVR. Ch-2 is dedicated for spot video output. These are your video inputs.
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Page 10: Connection Diagram
CONNECTING THE DVR Connection Diagram Connect your cameras to Connect the BNC outputs from your power, using the a power- cameras into the yellow BNC inputs splitter (if included). on the rear of the DVR. Connect the supplied AC power cord Connect an ethernet cable from the LAN port on the DVR to a spare port on... -
Page 11: Connecting Additional Devices
CONNECTING THE DVR Connecting Additional Devices An external hard drive with The Audio In ports can an eSATA interface can be be used to connect audio connected to the eSATA devices to the DVR. port on the DVR, and can be Obviously, your microphone utilized in the same manner probably won’t look like that... -
Page 12: Rs485, Sensor And Alarm I/O Block
PTZ of all devices in between (except ensure it is connected securely. devices, such as this Swann the first and last devices) are set PTZ dome. Refer to the to OFF. Refer to your PTZ device PTZ device documentation documetation for details. -
Page 13: Basic Setup
BASIC SETUP The Setup Wizard Starting the DVR for the first time: When you first boot the DVR, it will automatically start “The Setup Wizard” which will guide you through the various setup options available. The wizard contains six quick setup screens which will allow you to choose how you want the DVR to behave. - Page 14 IMPORTANT NOTICE - Do not lose or forget your password. To ensure that your DVR has the best security possible, password recovery has been designed to be a complicated and time consuming process. Only a select number of staff at the Swann Technical Support Telephone Helpdesk can assist. Password retrieval can take several days, which means you will not be able to access your DVR during this time.
- Page 15 BASIC SETUP The Setup Wizard Wizard: Network Settings NIC Type: What sort of network you’re using. There are a few to choose from. The vast majority of users will use the default option of 10M/100M/1000M Self-adaptive. If you’re using a network other than this type, chances are you know about that.
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Page 16: The Mouse Menu
BASIC SETUP The Mouse Menu To access the Mouse Menu, right click the USB mouse once. Quick Set > Output Mode: Allows you to set the video output mode to one of the following - Standard, Bright, Menu: Opens the Main Menu (see page 18). Gentle or Vivid. -
Page 17: Operating The Dvr Locally
If you got your camera as part of a kit with the DVR, then there shouldn’t be much configuration required. Follow the instructions in your Swann PTZ Camera manual. If the camera did not come with the DVR, then you’ll probably need to change the PTZ Configuration page. -
Page 18: The Main Menu
BASIC SETUP The Main Menu Playback: To access recorded images, use the Playback Camera: Adjusts and configures how the DVR looks for menu. There are several playback modes to choose from, cameras via the video inputs. Access to Motion Detection such as standard chronological playback mode, or event configuration is located here. -
Page 19: Advanced Configuration
ADVANCED CONFIGURATION Configuration: Network: General NIC Type: The DVR has the ability to connect to your LAN IPv4 Default Gateway: This is the address of the “way to (Local Area Network) at various speeds and can adjust the Internet” - to continue the road analogy, this is like your itself accordingly depending on the network traffic. -
Page 20: Upnp
ADVANCED CONFIGURATION Configuration: Network: UPnP Enable UPnP: UPnP makes configuring your network easier Mapping Type: We recommend changing this to the Auto and faster. To use the UPnP setting on the DVR, you’ll need setting. a router which supports this feature, with UPnP enabled. Edit: Allows you to change the current External Port Note that many routers which do support UPnP do not number. -
Page 21: Ddns
The password is whatever We recommend using SwannDNS as your DNS service. you selected when you registered. This is a free service for Swann DVR/NVR owners, which we directly support. Configuration: Network: NTP NTP: Network Time Protocol. If you’ve got the DVR connected that of the NTP server. -
Page 22: Email
ADVANCED CONFIGURATION Configuration: Network: Email Username for email account Password for email account smtp.gmail.com Name for sender account outgoing@email address Receiver’s name receiver@email address We suggest using Gmail as your email client - it’s quite Enable SSL: Whether the email server you’re using requires easy to set up an account and use it solely for the DVR. -
Page 23: Snmp
ADVANCED CONFIGURATION Configuration: Network: SNMP SNMP (Simple Network Management Protocol) - If your Read Community: Who has read-only access to information network is setup to use SNMP (if you’re not sure, your on the network (can view, but not change). network administrator(s) should be able to tell you if this Write Community: Who has control over information on protocol is in use) then you can configure it here. -
Page 24: More Settings
ADVANCED CONFIGURATION Configuration: Network: More Settings Alarm Host IP: The location on your network where an IP- based alarm system is hosted. HTTP Port: This is the port through which you will be able Alarm Host Port: The port associated with the IP-based to log in to the DVR. -
Page 25: Configuration: General
ADVANCED CONFIGURATION Configuration: General Language: The language that the DVR’s menus, alerts and less than the screen’s maximum resolution. other communications will use. Multiple languages are • Widescreen Plasma/LCD HDTV via HDMI: The available. resolution should be set to the maximum your CVBS Output Standard: Lets you change the Video Out television can process not display. -
Page 26: Dst Settings
ADVANCED CONFIGURATION Configuration: General: DST Settings Enable DST (checkbox): Enable this setting if you’d like the Note: Some NTP servers are NOT fully compatible with DST DVR to adjust the time when daylight savings time begins. (Daylight Savings Time). This may cause your system to double- count adding one or removing one more hour than they From/To: Here you can define when daylight savings should, or cancel each other out. -
Page 27: More Settings
ADVANCED CONFIGURATION Configuration: General: More Settings Device Name: The name that the DVR considers to be its Operation Timeout: Here you can change the time the DVR own and what it will use to register an IP address with your will exit the menu screen and return to the camera viewing DHCP host. -
Page 28: Alarm Status
ADVANCED CONFIGURATION Configuration: Alarm: Alarm Status The Configuration: Alarm: Alarm Status menu displays the current status and configuration of the Alarm Input and Alarm Output connections. Configuration: Alarm: Alarm Input The Alarm Input menu allows you to customize and configure this is set to the wrong value, you’ll get constant “false”... - Page 29 ADVANCED CONFIGURATION Configuration: Alarm: Alarm Output Alarm Name: The name you want to associate with the alarm. Here you can control the operation of the DVR’s Alarm Out port. Note that the alarm output(s) on the DVR is Normally Dwell Time: The amount of time you’d like the DVR to Open (NO).
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Page 30: Configuration: Live View
ADVANCED CONFIGURATION Configuration: Live View: General Video Output Interface: You can configure Live View • Dwell Time: The time in seconds to dwell on a video settings for the following video outputs: VGA/HDMI, Main channel before switching to the next channel when enabling Start Auto-switch in Live View. -
Page 31: Channel-Zero Encoding
ADVANCED CONFIGURATION Configuration: Live View: Channel-Zero Encoding Enabling Channel-Zero Encoding will decrease the overall Frame Rate: The number of frames per second (fps) that network or Internet bandwidth required when viewing the DVR will display when viewed remotely. remotely or with the SwannView Plus client software, Maximum Bitrate Mode: This option is set to General and without sacrificing the image quality on the DVR. -
Page 32: Exception
ADVANCED CONFIGURATION Configuration: Exceptions An Exception is any deviation from the DVR’s normal • Illegal Login: This will occur if the DVR detects a login behaviour - phrased another way, it’s like saying the DVR’s with an incorrect username or password. been working fine except for these events. - Page 33 ADVANCED CONFIGURATION Configuration: User The Configuration: User menu is where you can define and You cannot modify the access level of the default admin account - they can do everything. configure the different levels of access various users have to the DVR.
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Page 34: Normal
ADVANCED CONFIGURATION Playback: Normal To initiate playback: Analog: Select the camera that you’d like to playback. Up to 16 cameras can be selected. Start/End time of record: This will display the start time and date and the end time and date from when the DVR was first configured to record video. -
Page 35: Smart Search
ADVANCED CONFIGURATION Playback: Event/Tag The Event Search menu (above) will show you recordings The Tag Search menu (below) will isolate video events that were triggered by either an alarm sensor being based on the tag information that video carries. It’s similar triggered or the DVR detecting motion. -
Page 36: Normal/Event
ADVANCED CONFIGURATION Playback: Smart Search 2 3 4 5 1) Mute: Mutes audio playback. within the video. The default tag name is TAG. Multiple tags can be added. 2) Start clipping: This button allows you to set mark in and mark out points on your video which you can then export 4) Add customized tag: Same as above but you can choose to a USB flash drive or USB hard drive. -
Page 37: Record
ADVANCED CONFIGURATION Manual: Record The Manual: Record menu allows you to override any (The DVR does record the equivalent of a DVD film every default recording schedules in place. The recording schedule two hours on every channel, so that’s rather a lot of data!) for each camera connected, can be changed. -
Page 38: General
HDD for each camera that is connected to the DVR. of the hard drive installed. If you’re looking at this screen, Each camera can be allocated a certain amount of space you’ve probably been directed to do so by Swann Technical that is available on the HDD. Support. -
Page 39: Schedule
ADVANCED CONFIGURATION Record: Schedule Important Guidelines Recording Modes: The schedule presented on-screen applies to one channel There are five types of recording to choose from. only. Normal: The DVR will constantly record for any period Use the Copy function to quickly assign identical schedule where Normal is selected. -
Page 40: Encoding
ADVANCED CONFIGURATION Record: Encoding Encoding Parameters: Each video feed of the DVR contains just caching a few seconds of video which it adds to event two components, the Main Stream and the SubStream. recordings as they occur). Both the Main Stream and the SubStream are always active If you’re using Motion Detection (recommended) as your - you don’t have to choose one for the DVR to use as it’s primary recording method, then it’s a really good idea to... -
Page 41: Advanced
ADVANCED CONFIGURATION Record: Advanced Overwrite (checkbox): When enabled, the DVR will record Usage: You can set whether the eSATA hard drive is used to over the files already stored on the hard drive. The DVR will record events or store exported recordings. always record over the oldest files on your hard drive first. -
Page 42: Holiday
ADVANCED CONFIGURATION Record: Holiday There will be occasions when you don’t want the DVR to record using its normal programming. Perhaps you require it to record more, or less, or just at different times. The Record: Holiday menu allows you to define periods of time where the DVR will employ an alternate recording mode. -
Page 43: Camera Management
ADVANCED CONFIGURATION Camera Management: OSD The Camera Management: OSD menu is where you can MM-YYYY for the UK or Australia. configure the on-screen display for the display name, Time Format: Choose between 12-hour and 24-hour time. display date, date format, time format and font size. Display Mode: How you would like the OSD to be Camera Name: Select a name for the camera you’ve displayed. -
Page 44: Image
ADVANCED CONFIGURATION Camera Management: Image Camera: Select the camera that you would like to change You also have the option of changing the following settings: the image settings for. Brightness: Changes how light the image appears to be. Period 1: This determines the period that you would like to However, it can’t make the camera see further in the dark, apply the settings for. - Page 45 Baud Rate: Check the documentation that came with Please note: due to the latency (a fancy word for “delay”) caused your PTZ device to learn this value. Most Swann PTZ units by streaming so much data over an Internet connection, there operate at 2400 or 9600bps.
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Page 46: More Settings
OSD menus - many more than we can talk about here, and we’re constantly adding tweaking options to ensure you have the best experience possible. Download a guide to the advanced OSD features of this camera from www.swann.com/osdpro if you want to know more. -
Page 47: Motion
ADVANCED CONFIGURATION Camera Management: Motion As Motion Detection is the default recording mode How Motion Detection Works for the DVR, it’s worth taking a moment to ensure it is The way that the DVR looks for motion is quite straight properly configured. - Page 48 ADVANCED CONFIGURATION Camera Management: Motion False Triggers • Always consider what’s really important. Setting the motion detection at high sensitivity levels increases Which is the bigger problem - a dozen false triggers per day, or the frequency of false alarms. On the other hand, low sensitivity missing one critical event? levels increase the risk that a significant motion event (such as There’s no magic setting which will make motion detection...
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Page 49: Motion Detection Area Configuration
ADVANCED CONFIGURATION Motion Detection Area Configuration Setting the MOTION DETECTION AREA In the MOTION DETECTION menu, select the AREA SETUP Sensitivity: The Sensitivity setting is controlled by a slider, (shown above) for the channel you wish to setup the allowing you to set a value between L (low) and H (high). MOTION DETECTION AREA for. -
Page 50: Privacy Mask
ADVANCED CONFIGURATION Camera Management: Privacy Mask A Privacy Mask can be used if you want to obscure part of your image. You can also use this option to minimize false triggers for motion detection. You can define up to four areas per channel to mask. -
Page 51: Video Loss
ADVANCED CONFIGURATION Camera Management: Video Loss Video Loss is regarded as a potential alarm event, and is Camera Management: Video Loss - Handling considered to occur any time that the DVR doesn’t receive Full Screen Monitoring: When the video signal has re- an active video signal on any of its inputs. -
Page 52: System Info
Maintenance: System Info Camera: Displays the cameras connected to the DVR. If you’re looking at the System Information screen, you’ve probably been directed to do so by Swann Technical Record: Displays the current recording settings. Support. Alarm: Displays the current alarm status. -
Page 53: Log Information
ADVANCED CONFIGURATION Maintenance: Log Information The Maintenance: Log Information menu contains 6. If you want to export the log file, click the Export button information for operation, exceptions and information of to enter the Export menu. Click the Search button first the DVR. -
Page 54: Import/Export
ADVANCED CONFIGURATION Maintenance: Import/Export The Maintenance: Import/Export menu allows you to import To import a previously saved configuration file, select the or export your current configuration settings. This will come in backup device from the Device Name dropdown list. Select handy as it will save you time if you have to reset the DVR back the configuration file - it will be called devCfg_(serial number)_(year/month/time).bin, then click the Import... -
Page 55: Upgrade
DVR. You’ll only need to use these are connected to the same Local Area Network (LAN). You options if instructed to do so by Swann Technical Support. will need to download and install 3rd party TFTP software onto your computer. -
Page 56: Default
ADVANCED CONFIGURATION Maintenance: Default The System Maintenance: Default menu allows you to reset the DVR and load factory default settings. There are two options available - you can select the first option which will reset all the parameters including network and user settings, or you can select the second option which will do the same but will maintain your network and user settings. -
Page 57: Net Detect
ADVANCED CONFIGURATION Maintenance: Net Detect The Maintenance: Net Detect menu allows you to check network traffic and to obtain real-time information from the DVR such as network detection, network status and sending and receiving network traffic. -
Page 58: Troubleshooting
Q: I’m getting too many email alerts from the DVR. you’ve forgotten) then something strange has happened - A: There are a few things that might help, depending what’s contact Swann technical support (contact details are on the generating the email alerts. Here are a few possibilities: rear cover). -
Page 59: Addendum: Third Party Hardware
REFERENCE Addendum: Third Party Hardware Assigning the IP Address information to the DVR. Due to its nature as a network device, the DVR is often required to operate with third party hardware. We do We recommend doing this locally (on the DVR itself) everything we can to ensure the DVR is compatible with as even if you can access the DVR via the network (using the many third party devices as possible;... -
Page 60: Warranty Information
Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. -
Page 61: Notes
REFERENCE Notes ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________ ______________________________________________________________... -
Page 62: Helpdesk/Technical Support Details
Helpdesk / Technical Support Details Swann Technical Support All Countries E-mail: tech@swann.com Telephone Helpdesk USA toll free AUSTRALIA toll free 1-800-627-2799 1300 138 324 USA Exchange & Repairs NEW ZEALAND toll free 1-800-627-2799 (Option 1) 0800 479 266 (M-F, 9am-5pm US PT) 0203 027 0979 ©...