SOFTWARE ERROR *
Instruction
1.
Cycle power: Power off
printer. Wait 15 seconds.
Power on printer.
2.
Disconnect the input data line
from the host computer.
Cycle power: Power off
printer. Wait 15 seconds.
Power on printer.
Troubleshooting
Indication
"SOFTWARE ERROR * "
message.
"SOFTWARE ERROR * "
message.
Yes
Go to step 2
Return printer to
normal operation.
Replace the CMX
Not a printer
controller board.
problem.
Application
software error.
Request
assistance from
your local support
group. Return
printer to normal
operation.
3–27
No