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Digital Equipment LG plus Series Operator's Manual

Text and graphics printer
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Enlarged version
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LG
Series
Text and Graphics Printer
Operator's Guide
TM
Order Number: EK–LGPLE–OG, Rev. A
Digital Equipment Corporation

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Summary of Contents for Digital Equipment LG plus Series

  • Page 1 Series Text and Graphics Printer Operator’s Guide Order Number: EK–LGPLE–OG, Rev. A Digital Equipment Corporation...
  • Page 2 FCC Notice This equipment has been tested and found to comply with the limits of a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide a reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 3 All Rights Reserved. December 1995. Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.
  • Page 4 The following are trademarks of Digital Equipment Corporation: DEClaser, DECnet, DECserver, OpenVMS, PrintServer, ThinWire, ULTRIX, VAX, and the DIGITAL logo. PostScript is a trademark of Adobe Systems Incorporated, which may be registered in certain jurisdictions. AppleTalk, LocalTalk, LaserWriter, and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, MS, MS–DOS, and Windows NT are registered trademarks of Microsoft Corporation.
  • Page 5 Digital wants you to feel comfortable plus using the LG Series Printer and this guide. This book has been designed to meet the needs of all users, from beginners to those experienced with line matrix printers. Follow the directions in this guide along with those in your Setup Guide in order to avoid injury to you and damage to the printer.
  • Page 6 Conventions Warnings, Cautions, and Notes Warnings provide information about conditions that could harm you or damage the printer. Cautions provide information about conditions that could damage the printer. Notes provide supplemental information that could affect printer operation or use. Message Display These boxes show display messages as OFFLINE they appear on the printer.

  • Page 7: Table Of Contents

    Powering On the Printer ..........Using the Control Panel .
  • Page 8 Table of Contents...
  • Page 9 Powering on the Printer Using the Control Panel Loading Paper Setting Top-of-Form Reloading Paper Unloading Paper Replacing the Ribbon Canceling a Print Job Operator’s Guide...

  • Page 10: Powering On The Printer

    Before powering on the printer, make sure it is plugged into the appropriate power source. Refer to the “Select a Site” section in Chapter 2 of the Setup Guide for information on proper power sources. The power switch is located at the top left side of the cabinet.
  • Page 11 When you power on the printer, the printer executes a power-on self-test. The ONLINE message “Testing Hardware Please Wait” displays. When the self–test completes, the message “Diagnostics Passed” displays. Once the software has initialized successfully, the status indicator lights to indicate the printer is online and an online message appears in the display, followed...
  • Page 12 Use the control panel to perform routine operations such as: Placing the printer in the online or offline mode Advancing or retracting the paper, and setting the top–of–form Clearing fault conditions Configuring the printer Running printer self-tests Control Panel Layout Status Indicator Secondary Keys Message Display...

  • Page 13: Loading Paper

    Operating Modes The printer operates in one of three modes, as described below: Online Mode — In online mode, the printer can receive and print data sent from the host. Pressing the ON LINE key toggles the printer from offline to online mode. The status indicator is lit in online mode.
  • Page 14 Format Conventions Messages, keys, and indicators are shown as they appear on the control panel. Key combinations are indicated with the plus (+) sign. For example, “Press CLEAR+ENTER” means to press the CLEAR key and the ENTER key at the same time. Message Display Function Displays operating modes, menu options, and fault...
  • Page 15 Status Indicator The status indicator indicates the printer’s operating mode, as follows: On — Status indicator illuminates continuously when the printer is in online mode. Off — Status indicator is off when the printer is in offline mode. Flashing — Status indicator flashes if a fault condition exists and the printer is in Fault mode.
  • Page 16 ON LINE Function Toggles the printer between online and offline modes. Action To place the printer in online mode, press once. The status indicator remains continuously lit. ON LINE To place the printer in offline mode, press once. The status indicator is off. Result When the printer is in online mode, it is ready to receive...
  • Page 17 FF (Form Feed) Function Causes the paper to advance to the top–of–form on the next page. Action In online or offline mode, press and release to advance the paper to the top–of–form on the next page. If there is data in the printer’s buffers, the data will print and then the paper will move to the next...
  • Page 18 LF (Line Feed) Function Advances the paper one line at a time. Unprinted data in the print buffer will print before the paper moves. Action With the printer offline, press and release to advance the paper one line at a time. If there is data in the printer buffer, the data will print before the line feed occurs.
  • Page 19 VIEW (Forms Alignment) Function In offline or online mode, allows you to view and adjust the placement of data on the page, or to remove peel-off labels. Action In offline mode, press and VIEW release to move the last data printed to the tractor area for viewing.
  • Page 20 CLEAR Function Clears a fault message and returns the printer from fault mode to offline mode. Action After correcting a fault condition, press and release. Result The fault message is CLEAR cleared, and the printer returns to offline mode. Other 1) Press CLEAR+ENTER to cancel a print job.
  • Page 21 R/S (Run/Stop) Function Starts and stops diagnostic tests, and generates a configuration printout. Action In the configuration menus, when one of the DIAGNOSTICS menu Printer Tests displays (such as Shift Recycle), press R/S to start the test. Press R/S again to stop the test.
  • Page 22 SET TOF (Top–of–Form) Function Sets the top–of–form on the printer. This key is active only when the printer is offline and will not operate if the printer is in a fault condition. Action Raise the forms thickness lever; align the first print SET TOF line (directly below the perforation) with the TOF...
  • Page 23 ENTER Function In the menus, selects the currently displayed option value as the active value. Action When the display shows the desired configuration value, press and release to select that value as the active value. An asterisk (*) ENTER appears next to the active value on the display.
  • Page 24 UP and DOWN ( Function Moves up and down between levels in the configuration menus. In offline mode, press both keys at the same time to toggle the ENTER key between locked and unlocked. Action In the configuration menus, press to move to a higher level in the menu structure.
  • Page 25 PREV and NEXT ( Function Moves between the options on the current level of the configuration menu. When both keys are pressed simultaneously, the printer will reset to the power–up configuration and PREV reset its internal state. Action In the configuration menu, press to scroll backward or press...
  • Page 26 Operator’s Guide...
  • Page 27 This procedure shows you how to load paper into an empty printer or change the paper supply to a different size. To reload the paper after a “LOAD PAPER” Tractor Door fault message, refer to page 26. Press ON LINE to place the printer in offline mode.
  • Page 28 Open the cabinet front door. EDGE PAPER Align the paper supply with the label on the floor. Ensure that the paper pulls freely from the box. Feed the paper up through the paper slot inside the cabinet. Hold the paper to prevent it from slipping down through the paper slot.
  • Page 29 Pull the paper above and behind Tractor Door the ribbon mask. (The ribbon mask location is shown on the Paper ribbon path diagram.) Load the paper on the left tractor and close the tractor door. Normally, you should not need to adjust the position of the left tractor.
  • Page 30 Unlock the right tractor. Load the paper onto the sprockets and close the tractor door. If necessary, slide the right tractor to remove paper slack or to adjust for various paper widths. Then, lock the tractor. Tractor Door Tractor Lock After both tractors are secured, you may use the horizontal adjustment knob...
  • Page 31 The top-of-form setting determines where the first line of print appears on a page. Be sure to set the top–of–form under the following conditions: Paper Guide Before each new print job After loading paper After clearing a paper jam Follow this procedure to set the top-of-form.
  • Page 32 TOF Indicator Perforation Align the top of the first print line with the TOF indicator on the tractor by rotating the vertical position knob. The first print line on the form should be 1/2 inch or more from the perforation for best print quality.
  • Page 33 Press CLEAR to clear any fault messages (such as “LOAD PAPER”) from the Liquid Crystal Display. Press SET TOF. The top–of–form you have set moves down to the print position. (If there is data in the buffer, the paper moves back to the last print position.) Press ON LINE and close the printer cover.
  • Page 34 Follow this procedure when “LOAD PAPER” displays. (This message occurs when the last sheet of paper passes through the paper slot.) Use this procedure to reload paper without removing the last sheet of the old paper supply. If you are using multi-part paper and it is too thick for the new paper to be loaded over the existing paper, do not use this procedure.
  • Page 35 Open the cabinet front door. EDGE Align the paper supply with the PAPER label on the floor. Ensure that the paper pulls freely from the box. Locate the paper slot inside the cabinet and feed the paper up through the slot. It may be easier to feed one corner of the new paper up through the slot first.
  • Page 36 Pull the new paper above and Existing behind the ribbon mask, but in Paper New Paper front of the existing paper. (The ribbon mask location is shown on the ribbon path diagram.) If necessary, gently press the existing paper back. Align the top edge of the new paper with the top perforation of the existing paper.
  • Page 37 Lower the forms thickness lever. Set it to match the paper thickness. Thin Paper (The A–B–C scale corresponds Medium Paper approximately to 1–, 3–, and 6–part paper thickness. Adjust until you Thick Paper have the desired print quality.) Do not set the forms thickness lever too tightly;...
  • Page 38 To unload paper from the printer, perform the following steps. Perforation Press ON LINE to place the printer in offline mode, and open the printer cover. Tear off the paper at the perforation. Allow the paper to fall to the back of the printer and into the paper stacking area.
  • Page 39 Remove the paper from the Tractor tractors. Open the cabinet front door. Gently pull the paper down through the paper slot. Do not let the paper perforations or tractor holes damage the ribbon mask. (The ribbon mask location is shown on the ribbon path diagram.) Ribbon Path Diagram Allow the paper to fall into the...
  • Page 40 When replacing ribbons, use only the ribbons listed below: Use of ribbons that do not meetDigital specifications may void warranty. Part Number Description LGxxR–SR One OCR Application 60–yard ribbon (LG04 ribbon) Length: 60 yards (54.84 m) Width: 1 inch (2.54 cm) Thickness: .0039 inches (.009906 cm) LGxxR–LR...
  • Page 41 Press ON LINE to place the printer in offline mode, and open the printer cover. Remove the old ribbon: Raise the forms thickness lever as far as it will go. Press in on the hub latches and lift the ribbon spools off the hubs.
  • Page 42 Install the new ribbon: With the ribbon to the outside, place the right spool on the right hub. Press down on the Hammer spool until the hub latch snaps Bank Cover Latch in place. Ribbon Mask Thread the ribbon around the ribbon guide and along the ribbon path.
  • Page 43 Lower the forms thickness lever. Set it to match the paper thickness you are using. Thin Paper (The A–B–C scale Medium Paper corresponds approximately to Thick Paper 1–, 3–, and 6–part paper thickness. Adjust until you have the desired print quality.) Do not set the forms thickness lever too tightly;...
  • Page 44 The procedure to cancel a print job depends on the printer emulation and your application software. See your System Administrator for additional information. Place the printer offline. From the host system, stop the print job. If the print job is not stopped from the host system before pressing CLEAR + ENTER, the print job will continue with data missing when the printer returns to online.

  • Page 45: Configurations And Parameters

    Configurations and Parameters Saving Configurations Printing Configurations Loading Configurations Deleting Configurations The Power–Up Configuration Operator’s Guide...
  • Page 46 The following pages describe how to save, print, load and delete entire configurations, as well as how to select a power–on configuration. Configurations A configuration is a group of parameter settings. For example: 8 lpi 10 cpi Data processing typeface, etc. Nine configurations are available.
  • Page 47 Once you have defined and saved a configuration to nonvolatile memory, it will not be lost if you power off the printer. You can load or delete configurations; you can also modify and overwrite (resave) them. Configurations 1 to 8 are undefined until you define them using the “Save Config.”...
  • Page 48 Parameters Printer parameters are settings such as line spacing (lpi), characters per inch (cpi), typeface, etc. You can change a parameter by pressing keys on the operator panel or by sending a control code from the host computer. A parameter such as 8 lpi is effective as long as the printer is on.
  • Page 49 The Configuration Menus The following two pages show a summary of the entire set of configuration menus available with plus Series . Following this are several the LG procedures for configuring particular menu options from the Config. Control Menu. plus Refer to the LG Series Setup Guide for descriptions of the configuration menu options.
  • Page 50 OFFLINE CONFIG. ACTIVE HOST EMULATION MAINT / MISC CONTROL EMULATION INTERFACE Serial* LG * Hex Dump Mode Load Config. LG * Interface Type Disable* 0* – 8 LinePrinter+ Font RS 232* / RS 422 Enable Font Style Data Protocol IGP/PGL & LP+ Save Config.
  • Page 51 LinePrinter+ Page CPI/LPI Font Printer Format Select Attributes Protocol Typeface Margins Select CPI Data Processing* Left Margin 10.0 CPI* 0 columns* 12.0 CPI OCR A (range 0–369) 15.0 CPI OCR B Right Margin 17.1 CPI High Speed 0 columns* 20.0 CPI NLQ Sans Serif (range 0–369) Bottom Margin...
  • Page 52 You can save up to eight unique configurations. They are stored in memory and will not be lost if you turn off the printer. Configuration 0 is the factory–preset configuration and cannot be modified or deleted. Press ON LINE to place the OFFLINE printer offline, and raise the CONFIG.
  • Page 53 Press until the desired Save Config. configuration number (1–8) displays. Press ENTER to select the value. An asterisk (*) appears next to the Save Config. value in the display. Your active configuration is now saved as configuration 2. Press simultaneously to ENTER SWITCH lock the control panel.
  • Page 54 The configuration printout lists the stored configuration parameters (line spacing, forms length, etc.). You can print the following configurations: current, factory, power–up, the customized configurations (1–8), or all of the configurations. Press ON LINE to place the OFFLINE printer offline, and raise the CONFIG.
  • Page 55 Press ENTER. The configuration OFFLINE prints. Tear off the configuration CONFIG. CONTROL printout. If a you try to print a configuration that does not yet exist (i.e., you have not previously saved values to that numbered configuration), then the following fault message will display: “CONFIG.
  • Page 56 While the printer is on, you can load any of the eight customized configurations or the factory default configuration. The configuration you load will remain in effect as long as the printer is on. When you turn the power off and then back on, the designated power–up configuration loads.
  • Page 57 Press ENTER. Loading Saved Configuration Load Config. If a you try to load a configuration that does not yet exist (i.e., you have not previously saved values to that numbered configuration), then the following fault message will display: “CONFIG. DOES NOT EXIST / Save First” Press simultaneously to ENTER SWITCH...
  • Page 58 You can delete any of your customized configurations. The factory preset configuration 0 cannot be deleted. Press ON LINE to place the printer offline, and open the OFFLINE CONFIG. CONTROL printer cover. Press simultaneously to ENTER SWITCH unlock the control panel. The UNLOCKED message “UNLOCKED”...

  • Page 59: Deleting Configurations

    Deleting Press ENTER. Configuration Delete Config. If a you try to delete a configuration that does not yet exist (i.e., you have not previously saved values to that numbered configuration), then the following fault message will display: “CONFIG. DOES NOT EXIST / Save First” Press simultaneously to ENTER SWITCH...

  • Page 60: The Power–Up Configuration

    When you power on the printer for the first time, it loads configuration 0, the factory default configuration. If you save a configuration, such as configuration 1, and turn the power off and then back on, the printer will load the designated power–up configuration, not the last saved configuration.
  • Page 61 Power–up Config. Press Press until the Power–up Config. configuration you want displays. Loading Saved Press ENTER. Configuration Power–up Config. If a you try to select a configuration that does not yet exist (i.e., you have not previously saved values to that numbered configuration), then the following fault message will display: “CONFIG.
  • Page 62 Operator’s Guide...

  • Page 63: Clearing Paper Jams

    Clearing Paper Jams Cleaning the Printer Solving Print Quality Problems Fault Messages Operator’s Guide...
  • Page 64 Perform the following steps to clear a paper jam. Tractor Door Be careful when pulling any paper backwards through the paper path, especially when using label stock. If you are not careful, labels may detach and adhere to the printer within the paper path, where only a Digital service representative can remove them.
  • Page 65 Check that the ribbon mask has not been deformed in such a way Tractor as to block the paper path. (If the ribbon mask is damaged or bent, contact an authorized service representative.) Check the narrow paper path between the face of the platen and the ribbon mask for pieces of torn paper and ribbon lint.
  • Page 66 Lower the forms thickness lever. Set it to match the paper thickness. Thin Paper The A–B–C scale corresponds Medium Paper approximately to 1–, 3–, and 6–part paper thickness. Adjust Thick Paper until you have the desired print quality. Do not set the forms thickness lever too tightly;...

  • Page 67: Cleaning The Printer

    Periodic cleaning ensures efficient operation and clear print quality. Disconnect the power source before cleaning the printer. Cleaning Exterior of Cabinet Clean the outside of the cabinet with a soft, lint-free cloth and mild detergent. (Dishwashing liquid works well.) Do not use abrasive powders or chemical solvents.
  • Page 68 To avoid damage to the printer, be extremely careful when vacuuming and dusting around the hammer bank and surrounding areas. Hammer Bank Power off the printer and (hidden) Splined Shaft unplug the power cord. Unload the paper supply (page 30). Remove the ribbon (step 2, page 33).
  • Page 69 Wipe the splined shaft with a soft cloth. Using a cloth dampened with anhydrous (not diluted with water) alcohol, clean the ribbon guides. Do not let alcohol drip into the hammer bank. Brush and vacuum inside the lower cabinet. Wipe the lower cabinet interior with a clean, lint-free cloth damp (not wet) with water and mild Interior of...
  • Page 70 If you are having print quality problems, locate your printer problem in the table below and do the Corrective Action. If more than one corrective action task is listed, test the printer after each task. If the problem persists, contact your authorized service representative.
  • Page 71 Problem Corrective Action Loss of forms position Set the forms thickness lever for thicker paper. Asterisk does not appear With the printer off–line, press UP and after you change a DOWN simultaneously so that the configuration parameter with display reads “UNLOCKED”. Display the ENTER key.

  • Page 72: Fault Messages

    When a fault condition occurs, the status lamps flash, the alarm sounds, and a specific message appears in the display. When this happens, correct the fault immediately. You can correct most faults by performing a simple procedure, such as clearing a paper jam or reloading paper.
  • Page 73 8.5V PWR FAIL* 8.5V PWR FAIL* Internal power failure. Contact your Digital Customer Service Engineer. 15V CTL FAIL* 15V CTL FAIL* Controller voltage failure. Contact your Digital Customer Service Engineer. 23.5V CTL FAIL* 23.5V CTL FAIL* Controller voltage failure. Contact your Digital Customer Service Engineer.
  • Page 74 CLEAR PAPER JAM CLEAR PAPER JAM Clear jam and reload paper (see page 56 ) . If this message recurs, contact your Digital Customer Service Engineer. CLOSE PLATEN CLOSE PLATEN The forms thickness lever is open. Close the forms thickness lever. COIL HOT COIL HOT One or more hammer coils are...
  • Page 75 FIRMWARE ERROR FIRMWARE ERROR Application software tried to perform an illegal printer function or damaged memory detected on CMX board.Contact your Digital Customer Service Engineer. FRAMING ERROR FRAMING ERROR Serial framing error (serial interface). Check your serial host interface parameter settings; if necessary, adjust them so that they match the settings of the attached host.
  • Page 76 ILL INST ACCSS* ILL INST ACCSS* Fatal firmware error on CMX controller board. Contact your Digital Customer Service Engineer. ILLGL OPR ACCSS* ILLGL OPR ACCSS* Fatal firmware error on CMX controller board. Contact your Digital Customer Service Engineer. INTAKE FAN FAULT INTAKE FAN FAULT Sensors cannot detect current in fan circuit.
  • Page 77 PAP FIFO UNDRFL* PAP FIFO UNDRFL* Fatal firmware error on CMX controller board. Contact your Digital Customer Service Engineer. PAP ILLGL ST* PAP ILLGL ST* Fatal firmware error on CMX controller board. Contact your Digital Customer Service Engineer. PAP INCMPL ENER* PAP INCMPL ENER* Fatal firmware error on CMX controller board.
  • Page 78 PARITY ERROR PARITY ERROR Parity error (serial interface). Check your serial host interface parameter settings; if necessary, adjust them so that they match the settings of the attached host. PLAT INV CMD* PLAT INV CMD* Fatal firmware error on CMX controller board.
  • Page 79 RIB INVLD CMD* RIB INVLD CMD* Fatal firmware error on CMX controller board. Contact your Digital Customer Service Engineer. RIB INVLD STATE* RIB INVLD STATE* Fatal firmware error on CMX controller board. Contact your Digital Customer Service Engineer. RIBBON DRIVE RIBBON DRIVE CMX controller does not detect ribbon drive motor.
  • Page 80 SOFTWARE ERROR* SOFTWARE ERROR* Application software tried to perform Cycle power illegal printer function, or damaged logic circuits found on controller board. Contact your Digital Customer Service Engineer. STACK OVERFLOW* STACK OVERFLOW* Fatal firmware error on CMX controller board. Contact your Digital Customer Service Engineer.