Amped Wireless TAP-EX User Manual
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Amped Wireless TAP-EX User Manual

Highpowertm touch screen wi-fi range extender
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User's Guide
TAP-EX
HIGHPOWER
TM
TOUCH SCREEN
RANGE EXTENDER
WI-FI
®

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Summary of Contents for Amped Wireless TAP-EX

  • Page 1 User’s Guide TAP-EX HIGHPOWER TOUCH SCREEN RANGE EXTENDER WI-FI ®...

  • Page 2: Table Of Contents

    TAP-EX USER’S GUIDE CONTENTS INTRODUCTION ..............3 MANAGEMENT SETTINGS (TOUCH) ........25 GETTING STARTED ..............4 Screen Settings ................ 25 Package Contents ..............4 Clock / Date ................26 Product Description ..............5 System Details ................. 27 SETUP GUIDE (TOUCH) ............6 Statistics ...................
  • Page 3 TAP-EX USER’S GUIDE WI-FI SETTINGS (WEB MENU) ..........48 System Clock ................68 Home Network Settings ............48 System Logs ................69 Extended Network Settings ............. 49 Upgrade Firmware ..............70 Security ................... 51 Save and Reload Settings ............72 User Access ................

  • Page 4: Introduction

    USER’S GUIDE INTRODUCTION Thank you for purchasing this Amped Wireless product. At Amped Wireless we strive to provide you with the highest quality products through innovation and advanced technology. We pride ourselves on delivering products that outperform the competition and go beyond your expectations. If you have any questions please feel free to contact us.

  • Page 5: Getting Started

    TAP-EX USER’S GUIDE GETTING STARTED Package Contents Check to make sure you have all the contents within your package:  High Power Touch Screen Wi-Fi Range Extender  Detachable High Gain Antenna  Stylus  Setup Guide  CD: User’s Manual & Installation Video ...

  • Page 6: Product Description

    TAP-EX USER’S GUIDE Product Description 1. LCD Screen: 3.5” LCD touch screen. Displays the user interface for configuring the Range Extender as well as the status. 2. Stylus: Input tool that assists in navigating the LCD touch screen Menu. 3. Antenna Connectors (ANT): RJ-SMA antenna connector.

  • Page 7: Setup Guide (Touch)

    TAP-EX USER’S GUIDE SETUP GUIDE (TOUCH SCREEN) Find a Setup Location The location of where you install the Range Extender is very important to how it will function. The optimal setup location should be somewhere no more than halfway between your Wi-Fi router and your Wi-Fi dead...
  • Page 8 Attach the included antenna. b. Attach the Power Adapter to the Range Extender’s PWR Port and plug it into an available power outlet. The Amped Wireless logo will appear as the unit boots up, then the Dashboard screen will appear.

  • Page 9: Navigating The Touch Screen Menu

    TAP-EX USER’S GUIDE Navigating the Touch Screen Menu Before we begin, here are a few tips on how to navigate the Touch Screen Menu: Language Selection: Tap the Globe icon, found on the bottom of the Settings screen, to change the language of the menu.

  • Page 10: Welcome To The Dashboard

    TAP-EX USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender. SCAN to find an available network to extend. During the setup process, the wizard will refer to the Home Network and the Extended Network: The Home Network is the network you are trying to extend.

  • Page 11: Select A Home Network To Extend

    TAP-EX USER’S GUIDE Select a Home Network to Extend Select the Wi-Fi network that you wish to extend and tap Next to continue. Check that your Wi-Fi Network has a signal strength of 70% or greater. If you fail to find any Wi-Fi networks, or your signal strength is below 70%, the Range Extender may be placed too far from the Wi-Fi network that you are trying to extend.

  • Page 12: Connecting To A Secure Network

    TAP-EX USER’S GUIDE Connecting to a Secure Network If the Wi-Fi network you are trying to extend has Wi-Fi security enabled, you will be prompted to enter a Security Key. If you did not select a secure network, you will not see this page.

  • Page 13: Extended Network Settings

    TAP-EX USER’S GUIDE Extended Network Settings The default SSID of the Range Extender’s Extended Network “Amped TAP-EX”. If you choose to Clone the settings from your Home Network, the wizard will copy the SSID and Security Key of your Home Network.
  • Page 14 TAP-EX USER’S GUIDE Applying Settings DO NOT LEAVE THIS SCREEN. Allow the progress bar to complete and the Wizard will automatically redirect you to the next step.

  • Page 15: Setup Summary

    You may also attach any wired network devices to the wired ports on the side of the Range Extender at this time. If you experience any problems during this process please contact our Amped Wireless Elite Support at 888- 573-8820 or 909-217-3168.
  • Page 16 TAP-EX USER’S GUIDE If the Extended Network connection fails try the following… Check to see that your Home Network security settings are correct. b. Check on the SCAN screen that your Home Network is showing a signal of 70% or greater. If not, move the Range Extender closer to your Home Network router and try again.

  • Page 17: More Settings (Touch)

    TAP-EX USER’S GUIDE MORE SETTINGS (TOUCH SCREEN) The Range Extender’s Touch Screen Menu provides a host of features that you can easily configure with the touch of your finger. To access the main Settings Menu tap Settings from the Dashboard. From there you can access additional Wi-Fi Settings or Management Settings.

  • Page 18: Home Network Settings

    TAP-EX USER’S GUIDE WI-FI SETTINGS (TOUCH SCREEN) Wi-Fi Settings (Touch): Home Network Settings Home Network Settings allow you to adjust settings for your Range Extender’s connection with your Home Network router. Should you choose to skip the Setup Wizard and manually configure your Range Extender, this is the menu you use to do so.

  • Page 19: Extended Network Settings

    TAP-EX USER’S GUIDE Wi-Fi Settings (Touch): Extended Network Settings The Extended Network Settings page allows you to adjust settings for your Extended Network. Extended Network SSID: This is the Identification name of the repeated/extended network. Security Key: Enter the security key of the Extended Network. This is the password that your network devices will use to connect to the Extended Network.

  • Page 20: Guest Networks

    TAP-EX USER’S GUIDE Wi-Fi Settings (Touch): Guest Network Toggle Guest Networks to to create a Guest Network. Guest Networks provide a separate Wi-Fi network, with unique settings for users to connect to. Guest Network SSID: This is the Identification name of your new Guest Network.

  • Page 21: Connected Devices

    TAP-EX USER’S GUIDE Wi-Fi Settings (Touch): Connected Devices Connected Devices displays all users currently connected to the Range Extender’s Extended Network. It provides a list of MAC Addresses for each connected device and the sent and received data for each.

  • Page 22: Wi-Fi Coverage Controls

    TAP-EX USER’S GUIDE Wi-Fi Settings (Touch): Wi-Fi Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your Extended Wi-Fi Network. For a smaller coverage area you can select a lower output power. For the maximum...

  • Page 23: Access Schedule

    TAP-EX USER’S GUIDE Wi-Fi Settings (Touch): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled (both Home Network and the Extended Network) through the Access Schedule menu. To do so: Toggle the Access Schedule to On.
  • Page 24 TAP-EX USER’S GUIDE Wi-Fi Settings (Touch): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS).

  • Page 25: User Access

    TAP-EX USER’S GUIDE Wi-Fi Settings (Touch): User Access User Access allows you to deny access or allow access to specific users that are connecting wirelessly to the Extended Network. Each Wi-Fi device has a unique address called a MAC address (a 12 digit hex number).

  • Page 26: Management Settings (Touch)

    TAP-EX USER’S GUIDE MANAGEMENT SETTINGS (TOUCH) Management (Touch): Screen Settings Manage the behavior and security of the LCD screen: Timeout: When the touch screen is inactive past the duration of the Timeout time (in seconds), it will turn off to conserve power.

  • Page 27: Clock / Date

    TAP-EX USER’S GUIDE Management (Touch): Clock / Date Maintain the internal clock for the Range Extender by syncing with the Your clock and date settings need to be accurate in order for Logs and Wi-Fi Access Schedules to work correctly.

  • Page 28: System Details

    TAP-EX USER’S GUIDE Management (Touch): System Details The Device Status provides you with a snapshot of your Range Extender’s current connections and settings. Home Wi-Fi Network Settings: This section displays the current status of the connection between the Range Extender and your Home Network. When...
  • Page 29 TAP-EX USER’S GUIDE Device Details: This section provides you with information on the version and build time of your firmware. This is used to help our support department determine what firmware version your device is running. Current Date / Time is the setting for the System Clock.

  • Page 30: Statistics

    TAP-EX USER’S GUIDE Management (Touch): Statistics These statistics show the data activity for each network connection. Home Network: These statistics show the data activity for all upload and download data between the Home Network and the Range Extender. Extended Wi-Fi Network: These statistics show all data activity for all users connected wirelessly to the Range Extender.

  • Page 31: Usb Storage

    TAP-EX USER’S GUIDE Management (Touch): USB Storage Share a USB storage device with computers on both the Home Network and the Extended Network of the Range Extender. Insert a USB storage device, such as a flash drive or external hard drive, to the USB port on the side of the Range Extender and follow the directions below for your operating system.
  • Page 32 TAP-EX USER’S GUIDE Windows 7 & Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 33 TAP-EX USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 34 TAP-EX USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). Open Finder b. On the left hand menu, under Shared, click...

  • Page 35: System Logs

    System Logs are useful for viewing the activity and history of the Range Extender. The System Logs are also used by Amped Wireless techs to help troubleshoot your Range Extender when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are deleted each time the Range Extender reboots or is powered off.

  • Page 36: Upgrade Firmware

    TAP-EX USER’S GUIDE Management (Touch): Upgrade Firmware Amped Wireless continuously updates the firmware for all products in an effort to constantly improve our products and their user experiences. When connected to an active connection with Internet access, the Range Extender can automatically check for new firmware...

  • Page 37: Accessing The Web Menu

    TAP-EX USER’S GUIDE ACCESSING THE WEB MENU The Range Extender can be configured via the simple to use Touch Screen Menu or via a web browser with the Web Menu. The Web Menu features a more advanced, more detailed interface with additional configuration options that may not be found on the Touch Screen Menu.

  • Page 38: Setup Guide (Web Menu)

    TAP-EX USER’S GUIDE SETUP GUIDE (WEB MENU) Find a Setup Location The location of where you install the Range Extender is very important to how it will function. The optimal setup location should be somewhere no more than halfway between your Wi-Fi router...

  • Page 39: Connect Your Pc Or Tablet To The Range Extender

    Attach the Power Adapter to the Range Extender’s PWR Port and an available power outlet. The Range Extender should boot up with the Amped Wireless logo and then the Dashboard screen should appear. d. Connect your PC, Tablet, or Smartphone to the Range Extender’s...

  • Page 40: Open Your Web Browser To Access The Setup Wizard

    TAP-EX USER’S GUIDE Open your Web Browser to Access the Setup Wizard Open your web browser b. Type http://setup.ampedwireless.com into the web address bar If the web menu fails to open, type in the following IP address into your web address bar: http://192.168.1.240...

  • Page 41: Welcome To The Dashboard

    TAP-EX USER’S GUIDE Welcome to the Dashboard The Dashboard will provide you with the current status of the Range Extender. Click SCAN to find an available network to extend. The diagram on this page displays the terms used to describe: 1) The network you are trying to extend (Home Network).

  • Page 42: Scan For A Home Network To Extend

    TAP-EX USER’S GUIDE Scan for a Home Network to Extend Highlight and select the Wi-Fi network that you wish to extend and click Next to continue. Check that your Wi- Fi Network has a signal strength of 70% or greater.

  • Page 43: Connecting To A Secure Network

    TAP-EX USER’S GUIDE Connecting to a Secure Network If the Wi-Fi network you are trying to extend has Wi-Fi security enabled, you will be prompted to enter a Security Key. If you did not select a secure network, you will not see this page.

  • Page 44: Extended Network Settings

    TAP-EX USER’S GUIDE Extended Network Settings The default SSID of the Range Extender is Amped TAP-EX. If you choose to Clone Settings from your Home Network, the wizard will copy the SSID and Security Key of your Home Network. The SSID of the Extended Network will have a "_RE" at the end of its name.
  • Page 45 TAP-EX USER’S GUIDE Connection Check DO NOT LEAVE OR REFRESH THIS PAGE. Allow the countdown to complete and the Wizard will automatically redirect you to the next step.
  • Page 46 TAP-EX USER’S GUIDE Connect to the new Extended Network During the countdown process, the Range Extender will reboot and disconnect the Wi-Fi connection. At this point, you will need to reconnect your PC, Tablet, or Smartphone to the new Extended Network. Follow the instructions on the screen to connect to the Extended Network.

  • Page 47: Setup Summary

    Extender settings are saved and it can be safely powered off for relocation. You may also attach any wired network devices to the wired ports on the side of the Range Extender. If you experience any problems during this process please contact Amped Wireless Elite Support at 888-573-8820.
  • Page 48 TAP-EX USER’S GUIDE If the Home/Office Network connection fails try the following… Check to see that your Home Network security settings are correct. b. Check on the SCAN page that your Home Network is showing a signal of 70% or greater. If not, move the Range Extender closer to your Home Network router and try again.

  • Page 49: Wi-Fi Settings (Web Menu)

    TAP-EX USER’S GUIDE WI-FI SETTINGS (WEB BROWSER) Home Network Settings Home Network Settings allow you to adjust settings for your Range Extender’s connection with your Home Network router. Should you choose to skip the Setup Wizard and manually configure your Range Extender, this is the menu you use to do Home Network SSID: Manually enter the Identification name of the Home Network you wish to connect to.

  • Page 50: Extended Network Settings

    TAP-EX USER’S GUIDE Wi-Fi Settings (Web): Extended Network Settings The Extended Network Settings page allows you to adjust settings for your Extended Network. Band: Allows you to setup access under a specific combination of Wi-Fi speed standards. Broadcast SSID: Selecting Disable Broadcast SSID will hide the visibility of the Range Extender’s SSID.
  • Page 51 TAP-EX USER’S GUIDE Wi-Fi Settings (Web): Guest Network Click Enable to create a Guest Network. Guest Networks provide a separate Wi-Fi network, with unique settings for users to connect to. SSID: This is the name of your Guest Network. Data Rate: You can restrict access to the Guest Network by setting a lower bandwidth by changing the band (i.e.

  • Page 52: Security

    If you are using the Multiple AP/SSID feature, you will be able to adjust the security settings for your additional SSIDs here as well. For more information on the differences between the types of Wi-Fi security available, please visit the Learning Center of the Amped Wireless website: www.ampedwireless.com...
  • Page 53 TAP-EX USER’S GUIDE Wi-Fi Settings (Web): Wi-Fi Protected Setup (WPS) WPS is a Wi-Fi feature created to make Wi-Fi setup simple and easy. Some Wi-Fi routers and adapters support this feature with varying names (i.e. One Touch Setup or WPS).

  • Page 54: User Access

    TAP-EX USER’S GUIDE Wi-Fi Settings (Web): User Access User Access allows you to deny access or allow access to specific users connecting wirelessly to the Extended Network. Each Wi-Fi device has a unique address called a MAC address (a 12 digit hex number).

  • Page 55: Wi-Fi Coverage Controls

    TAP-EX USER’S GUIDE Wi-Fi Settings (Web): Wi-Fi Coverage Controls Adjust the output power of the Range Extender to control the coverage distance of your Extended Wi-Fi Network. For a smaller coverage area you can select a lower output power. For larger areas and the maximum Wi-Fi coverage select the 100% selection.

  • Page 56: Access Schedule

    TAP-EX USER’S GUIDE Wi-Fi Settings (Web): Access Schedule You can set a schedule for when your Wi-Fi is enabled or disabled (both Home Network and the Extended Network) through the Access Schedule feature. To do so: Enable Access Schedule. b. Select which days you wish for your Wi-Fi to be available.

  • Page 57: Advanced Settings

    TAP-EX USER’S GUIDE Wi-Fi Settings (Web): Advanced Settings It is recommended that only experts in Wi-Fi configuration adjust the advanced Wi-Fi settings for the Range Extender. These settings allow you to control the details of your Wi-Fi network configuration. Here are a few definitions on some settings:...
  • Page 58 TAP-EX USER’S GUIDE Preamble Type: Defines the length of the Cyclic Redundancy Check for communication between the Range Extender and roaming Wi-Fi users. IAPP: Inter-Access Point Protocol STBC: Space Time Block Coding improves reception by coding the data stream in blocks.

  • Page 59: Network Settings (Web Menu)

    TAP-EX USER’S GUIDE NETWORK SETTINGS (WEB MENU) IP Address: The IP address of the Range Extender. Subnet Mask: The subnet of the Range Extender. Default Gateway: The access point to another network, normally the Range Extender or your router. DHCP: The Range Extender includes a complex AUTO DHCP feature to help manage the IP addresses within your Extended network and with your Home Network.
  • Page 60 TAP-EX USER’S GUIDE DHCP Client Range: The range of IP addresses the Range Extender’s DHCP server will assign to users and devices connecting to the Range Extender. Static DHCP: You may set a static IP address within your DHCP network. The Range Extender will track the device via its MAC address and assign it a pre-defined IP address each time the device logs into the network.

  • Page 61: Usb Storage (Web Menu)

    TAP-EX USER’S GUIDE USB STORAGE (WEB MENU) USB Storage (Web): Local Sharing Share a USB storage device with computers on the local network of the High Power Range Extender. Insert a USB storage device, such as a flash drive or...
  • Page 62 TAP-EX USER’S GUIDE Windows 7 & Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 63 TAP-EX USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 64 TAP-EX USER’S GUIDE Mac OS X To access the drive from your Mac desktop: Note: If the USB drive does not appear automatically under your Networked devices, you will need to Map your Network Drive (Instructions below). Open Finder b. On the left hand menu, under Shared, click...

  • Page 65: Management Features (Web Menu)

    TAP-EX USER’S GUIDE MANAGEMENT FEATURES (WEB BROWSER) The Management features on the Range Extender allow you to view the status of your Range Extender and adjust other settings such as your System Clock, Passwords, and Firmware Upgrades among other administrative functions.

  • Page 66: Device Status

    TAP-EX USER’S GUIDE Management (Web): Device Status The Device Status provides you with a snapshot of your Range Extender’s current connections and settings. System Information: This section provides you with information on the version and build time of your firmware. This is used to help our support department determine what firmware version your device is running.
  • Page 67 TAP-EX USER’S GUIDE Connection State: The Connection State will say "Connected" when there are no problems with the connection to your Home Network. If the Connection State shows "Waiting for Keys" then the WPA/WPA2 security key you entered is incorrect.

  • Page 68: Statistics

    TAP-EX USER’S GUIDE Management (Web): Statistics These statistics show the data activity for each network connection. Connection to Home Network: These statistics show the data activity for all upload and download data between the Home Network and the Range Extender.

  • Page 69: System Clock

    TAP-EX USER’S GUIDE Management (Web): System Clock Maintain the internal clock for the Range Extender by syncing with your computer’s time. Your system clock settings need to be accurate in order for Logs and Wi-Fi Access Schedules to work correctly.

  • Page 70: System Logs

    System Logs are useful for viewing the activity and history of the Range Extender. The System Logs are also used by Amped Wireless techs to help troubleshoot your Range Extender when needed. It is recommended that you enable all logs in the event that troubleshooting is required. All log entries are...

  • Page 71: Upgrade Firmware

    Manual Firmware Upgrade: In the case that the Range Extender does not have access to the Internet, you can manually upgrade the firmware by downloading the firmware file from the Amped Wireless Elite Support website. The firmware update is downloaded as a zip file and you will need to have an unzipping program to...
  • Page 72 To manually upgrade your firmware: Download the file from www.ampedwireless.com/support and remember the location where you saved it. Firmware files may also be provided by Amped Wireless Elite Support Concierges. b. Click Choose File and locate the file. Click Upload to begin upgrading.

  • Page 73: Save And Reload Settings

    TAP-EX USER’S GUIDE Management (Web): Save and Reload Settings Saving your current settings allows you to back-up your current settings which may be reloaded at a later time. This feature may be useful for testing new features and settings without having to worry about returning to a stable platform.

  • Page 74: Password Settings

    TAP-EX USER’S GUIDE Management (Web): Password Settings By default, the Range Extender does not require a password to login to the web menu. If you wish to enable a password to protect unauthorized access to the web menu and Wizard, you may enter one here.

  • Page 75: Technical Specifications

    TAP-EX USER’S GUIDE TECHNICAL SPECIFICATIONS Wireless Standard: 802.11n, 802.11b/g Antennas:  1 x Detachable High Gain Antenna Frequency Band: 2.4 GHz  1 x Internal High Gain Antenna Wireless Speed: 300Mbps (Rx), 300Mbps (Tx) Ports: 2 x RJ-45 10/100 LAN ports...

  • Page 76: Default Settings

    The default settings for your Range Extender are listed here. If for some reason you need to return your Range Extender back to default settings, hold down the Reset button on the side panel for 10 seconds. The Range Extender will reset back to factory settings as listed below: IP Address: 192.168.1.240 Web Menu Access: http://setup.ampedwireless.com SSID: Amped TAP-EX...

  • Page 77: Troubleshooting And Support Information

    USER’S GUIDE TROUBLESHOOTING & SUPPORT INFORMATION We are here to help. If you have any issues with your Range Extender please contact us. To contact Amped Wireless’ Technical Support use one of the following methods: Phone: 888-573-8820 or 909-217-3168 Email: techsupport@ampedwireless.com...
  • Page 78 TAP-EX USER’S GUIDE Troubleshooting The tips in this guide are listed in order of relevance. Try solution (a) before trying solution (b), etc. Troubleshooting: Home Network Connection Issues I cannot connect to my Home Network. I received an error when running the Setup Wizard.
  • Page 79 TAP-EX USER’S GUIDE I cannot find my Home Network when scanning for Wi-Fi networks in the Setup Wizard. The Range Extender may be out of range. Move the Range Extender closer to the Wi-Fi router and try the Setup Wizard again from the Touch Screen Menu. It is recommended that your Home Network shows a signal strength of 70% or greater in the Wizard SCAN results.
  • Page 80 TAP-EX USER’S GUIDE b. The Range Extender automatically reconfigures itself in the event of a channel change on your router. However, in the case that it does not, check to see that your home Wi-Fi router settings have not changed. Any changes to the SSID, security, or channel number from the original settings will disconnect the Range Extender’s connection to the home network.
  • Page 81 TAP-EX USER’S GUIDE I cannot find any Wi-Fi networks (Home Networks) to extend. The Range Extender may be out of range. Move the Range Extender closer towards the Wi-Fi router and try the Setup Wizard again from the Touch Screen Menu.
  • Page 82 TAP-EX USER’S GUIDE I can no longer connect to the Range Extender wirelessly. Power on and off the Range Extender and try again. b. The connection to the Home Network may be down. Run through the Setup Wizard again. After you have successfully reset the Home Network connection, try connecting wirelessly again.
  • Page 83 TAP-EX USER’S GUIDE Troubleshooting: Touch Screen Issues I forgot the touch screen passcode for the Range Extender and can no longer access the Touch Screen Menu. Once you have exhausted all attempts at recovering your passcode, reset the Range Extender to default settings by holding the reset button, located on the right side of the Range Extender, for 5 to 10 seconds.
  • Page 84 TAP-EX USER’S GUIDE Troubleshooting: Wireless Issues I am only getting 3 or 4 wireless signal bars on my wireless computer and I am within 10 feet of the Range Extender. Step back at least 10 feet from the Range Extender and check your signal again. The Range Extender emits high power, long range Wi-Fi signals that may confuse your wireless adapter signal reading at close range.
  • Page 85 TAP-EX USER’S GUIDE b. Your Range Extender may be installed in a poor location. Avoid setting up your Range Extender in areas with high interference, such as near refrigerators, microwaves, metallic objects and low surfaces. Install the Range Extender in a higher location if possible.
  • Page 86 I entered http://setup.ampedwireless.com and it failed to open the Web Menu. Make sure your computer is connected to the Range Extender’s Wi-Fi network: Amped TAP-EX b. Try to use a different web browser. We recommend the Google Chrome web browser.
  • Page 87 TAP-EX USER’S GUIDE Security. Select the Extended Network from the drop down menu and either disable security or downgrade the security to WEP. Try connecting again. b. The connection to the Home Network may be down. Use an Ethernet cable and connect directly to the Range Extender with a PC.
  • Page 88 TAP-EX USER’S GUIDE Reset the Range Extender back to default settings and try the Wizard again. To reset the Range Extender back to default settings, push the Reset Button (on the side panel) for five (5) to ten (10) seconds then let go.
  • Page 89 TAP-EX USER’S GUIDE Troubleshooting: USB Storage & Other Miscellaneous Issues I cannot access my USB storage device after I plug it into the Range Extender. Follow the instructions below for your operating system. Windows 7 & Vista To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 90 TAP-EX USER’S GUIDE Windows XP To access the drive from your Windows desktop: Note: If the USB drive does not appear automatically under your Networked devices (Windows 7, Vista or Mac OS X), you will need to Map the Network Drive.
  • Page 91 Make sure your USB storage device is not corrupted and is working properly and try again. Additional USB Storage troubleshooting tips may be available online at the Amped Wireless Elite Support Center. Please check the Elite Support Center for the latest updates and features for USB Storage support.
  • Page 92 TAP-EX USER’S GUIDE Wi-Fi Protected Setup (WPS) is not working. Push button configuration does not detect the connection. The Range Extender supports WPS connections however some companies may use proprietary code for their own push button configurations. Try connecting using the Windows wireless utility or Mac...

  • Page 93: Warranty And Regulatory Information

    The Amped Wireless (A division of Newo Corporation, Inc.) Limited Warranty Warranty Period: The Amped Wireless Limited Warranty is for one (1) year from the date of purchase for new products. Refurbished products carry the Limited Warranty for thirty (30) days after the date of purchase.
  • Page 94 A dated proof of original purchase and the RMA number is required to process warranty claims. You are responsible for properly packaging and shipping the product at your cost and risk to Amped Wireless. The bearer of cost related to shipping repaired or replaced product back to the purchaser will be at the sole...
  • Page 95 TAP-EX USER’S GUIDE discretion of Amped Wireless and determined based on the details of each RMA case. Customers outside of the United States of America are responsible for all shipping and handling costs including custom duties, taxes and all other related charges.
  • Page 96 USER’S GUIDE Regulatory Information FCC Statement and Declaration: Amped Wireless declares that this device complies with Part 15 of the FCC Rules and Regulations. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference.
  • Page 97 TAP-EX USER’S GUIDE Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. FCC Caution and Safety Notices: Any changes or modifications (including the antennas) made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment.
  • Page 98 TAP-EX USER’S GUIDE Industry Canada Statement: This Class B digital apparatus complies with RSS-210 and ICES-003 of the Industry Canada Rules. Operation of this device is subject to the following two (2) conditions: (1) This device may not cause harmful interference.
  • Page 99 TAP-EX USER’S GUIDE Déclaration d’Industrie Canada : Cet appareil numérique de classe B est conforme aux réglementations RSS- 210 et ICES-003 d’Industrie Canada. Le fonctionnement de cet appareil est sujet aux deux conditions suivantes: (1) Cet appareil ne peut pas causer de brouillage préjudiciable.

  • Page 100: Legal Notices And Disclaimers

    LEGAL NOTICES AND DISCLAIMERS Copyright Information and Trademark Usage Guidelines © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless logo are registered trademarks or trademarks of Newo Corporation. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
  • Page 101 USER’S GUIDE purposes is strictly prohibited. The Amped Wireless logo requires permission for use. For use of the Amped Wireless logo, please email legal@ampedwireless.com. Use of Amped Wireless' trademarks requires the use of the proper trademark symbol in all usage cases.
  • Page 102 TAP-EX USER’S GUIDE damage to data arising out of the use or inability to use any Amped Wireless product, damages resulting from use of or reliance on information present, even with prior notice to Amped Wireless. All non-Amped Wireless trademarks, logos, brands and products are trademarks or registered trademarks of their respective owners.
  • Page 103 Software, including but not limited to any Open Source Software, is solely at your own risk. Amped Wireless is not responsible for any such modification or tampering. Amped Wireless will not support or warrant any product in which you have or have attempted to modify the Software provided by Amped Wireless.
  • Page 104 AMPED WIRELESS IS NOT RESPONSIBLE FOR ANY DAMAGE TO THE PURCHASER’S COMPUTER SYSTEM OR DATA. All title and copyrights in and to the Software and any copies thereof are owned by Amped Wireless or its partners/suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties.
  • Page 105 This section describes how you agree to resolve any disputes with Amped Wireless regarding these Terms of Use or your purchase of any product from Amped Wireless and your use of that product. You and Amped Wireless agree to the following resolution process.
  • Page 106 AAA Rules. If your claim against Amped Wireless is for less than $10,000, Amped Wireless will pay all arbitration fees. If your claim against Amped Wireless is for $10,000 or more, you are responsible for paying your own portion of the fees set forth in the AAA’s fee schedule for consumer disputes, and Amped Wireless will pay all remaining...
  • Page 107 USER’S GUIDE As an exception to this arbitration agreement, Amped Wireless is happy to give you the right to pursue in small claims court any claim that is within that court's jurisdiction as long as you proceed only on an individual basis.
  • Page 108 888-573-8820 e-mail techsupport@ampedwireless.com www.ampedwireless.com Amped Wireless A Division of Newo Corporation Copyright © 2014 Amped Wireless / Newo Corporation. All rights reserved. Amped Wireless, Newo Corporation, and the Amped Wireless Logo are registered trademarks or trademarks of Newo Corporation.

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