Powervar ACE Series User Manual

Rack-mount 1000-3000 va
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PowerVar
ACE Series Rack-Mount
Uninterruptible
Power System
1000 – 3000 VA
05145651A Mar-98
PowerVar
28457 N. Ballard Drive
Lake Forest, IL 60045
Tel: 847-816-8585
Fax: 847-816-8988

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Summary of Contents for Powervar ACE Series

  • Page 1 PowerVar ACE Series Rack-Mount Uninterruptible Power System 1000 – 3000 VA 05145651A Mar-98 PowerVar 28457 N. Ballard Drive Lake Forest, IL 60045 Tel: 847-816-8585 Fax: 847-816-8988...
  • Page 3 This symbol is intended to alert you to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance. This symbol indicates that you should not discard the UPS or the UPS batteries in the trash. The UPS may contain sealed, lead-acid batteries. Batteries must be recycled. © 1998 PowerVar...
  • Page 4 How to Request a Declaration of Conformity The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC Declaration of Conformity, contact: MPL House Prescott Road Poyle, Colnbrook Berks SL3 OAE Phone: +44 1753 686200 Fax: +44 1753 686827...
  • Page 5: Table Of Contents

    Contents PREFACE ACE S — O ..............1 ERIES OUNT NE OF THE How to Contact Us ..............................2 SECTION 1 NSTALLATION..............................3 Inspecting Your Equipment ............................3 Safety Precautions..............................3 Mounting the UPS in a Rack ............................4 Installing the UPS...............................5 SECTION 2 PERATION.................................9 Turning the UPS On ..............................9 Turning the UPS Off..............................9 Silencing an Audible Alarm ............................9 Interpreting the LED Display ............................10...
  • Page 6 SECTION 5 ROUBLESHOOTING............................. 21 APPENDIX A UPS F EATURES ......................... 23 DDITIONAL Communication Port Configurations ..........................23 Option Slot ................................25 Load Segments................................ 25 Remote Emergency Power Off (REPO)........................25 APPENDIX B PECIFICATIONS............................. 27 APPENDIX C UPS R ANELS............................30...
  • Page 7 List of Figures Figure 1. ACE Series Rack-Mount..........................2 Figure 2. Attaching the Mounting Bracket........................5 Figure 3. Typical UPS Installation..........................7 Figure 4. Interpreting LEDs in Operation Mode ......................10 Figure 5. LED Function in Configuration Mode ......................15 Figure 6. Replacing Batteries ............................19 Figure 7.
  • Page 9: Ace Series Rack -Mount - One Of The Best

    Because a power outage can occur when you least expect it — threatening the loss of critical data — it’s important to protect your network with a full-featured UPS such as the ACE Series Rack-Mount. Network administrators often spend countless hours trying to troubleshoot problems that, in many cases, would never have occurred had a UPS protected their network.
  • Page 10: How To Contact Us

    ACE2000a-RM, ACE3000a-RM, ACE2000i-RM, ACE2400i-RM, and ACE3000i-RM Figure 1. ACE Series Rack-Mount How to Contact Us PowerVar is committed to excellence in dependability and customer satisfaction. If you have any questions about our products, please contact us at: 847-816-8585 (fax: 847-816-8988).
  • Page 11: Installation

    SAVE THESE INSTRUCTIONS. This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries. Please read all instructions before operating the equipment and save this manual for future reference. ACE Series Rack-Mount • 05145651A...
  • Page 12: Mounting The Ups In A Rack

    WARNING Electrical Energy Hazard. The battery pack contains HIGH ENERGY. To reduce the risk of electric shock, use caution when you handle and interconnect the units. If operating the UPS while it is unplugged from the source of electrical power, DO NOT make contact with the line cord input pins.
  • Page 13: Installing The Ups

    (available only with specific power management software), read the appropriate sections of your power management software manual before you install the UPS. Changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment. ACE Series Rack-Mount • 05145651A...
  • Page 14 1. If you plan to use our power management software, connect your computer’s communication cable to the UPS RS-232 port. 2. Plug your UPS power cord into a wall outlet or other power source. If your UPS uses a customer-supplied power cord, it must be correctly rated (see Appendix B, Specifications).
  • Page 15: Figure 3. Typical Ups Installation

    Connect loads to UPS Load IEC Male Inlet Load Connect communications cable from computer to UPS (optional) Output Receptacles Connect UPS to power Figure 3. Typical UPS Installation (low voltage model shown) ACE Series Rack-Mount • 05145651A...
  • Page 17: Operation

    Press the Test/Alarm Reset button to silence an audible alarm. Although you have silenced the alarm, you may still need to resolve the problem which triggered the alarm. For more information, see Section 5, Troubleshooting. ACE Series Rack-Mount • 05145651A...
  • Page 18: Interpreting The Led Display

    Interpreting the LED Display The front panel LEDs indicate how the UPS is functioning and also warn about possible problems. Figure 4 and Table 1 explain how to interpret the LEDs when the UPS is in Operation mode. When the UPS is in Configuration mode, the front panel LEDs provide different information.
  • Page 19: Putting The Ups In Standby Mode

    For more information, see Section 5, Troubleshooting. NOTE Batteries must be at least 90% charged (LEDs 6, 7, and 8 must be on) and the unit must be off battery, to perform the self-test. ACE Series Rack-Mount • 05145651A...
  • Page 21: Configuration

    UPS does not shut off power to the load when the UPS is on battery power and the load is not drawing current. LEDs 11 through 14 are inactive and cannot be selected. ACE Series Rack-Mount • 05145651A...
  • Page 22: Reconfiguring Functions

    Reconfiguring Functions You can change the functions after switching the UPS from Operation mode to Configuration mode. In Configuration mode the front-panel LEDs represent changeable functions, and the control buttons turn them on or off. Figure 5 shows the LED numbers, and Table 2 explains the functions.
  • Page 23: Figure 5. Led Function In Configuration Mode

    UPS rear panel). If this is the case, the default LEDs in Configuration mode are as follows: For low voltage models, LED 1 is OFF and LED 10 is ON. For high voltage models, LED 1 is OFF, LED 5 is OFF, and LED 10 is on. ACE Series Rack-Mount • 05145651A...
  • Page 24: Table 2. How To Interpret Leds In Configuration Mode

    Table 2. How to Interpret LEDs in Configuration Mode Function LED 16 Explanation 120/230 Nom. ON (default) Nominal voltage on low voltage models is 120 V and on high voltage models is 230 V; all other nominal input voltages are disabled. Nominal voltage on low voltage models is NOT 120 V and on high voltage models is NOT 230 V;...
  • Page 25: Ups Care And Battery Replacement

    2) Use tools with insulated handles; 3) Do not lay tools or metal parts on top of batteries. The battery has no support when you pull it out of the UPS. Pull the battery out onto a flat, stable surface. ACE Series Rack-Mount • 05145651A...
  • Page 26: How To Replace Batteries

    CAUTION When the UPS is on line, all three green Battery Charge LEDs (6, 7, 8) should be lit before replacing (hot-swapping) the batteries. DO NOT DISCONNECT the batteries while the UPS is on battery power or while the UPS is charging the batteries. If you choose to unplug the UPS to change the battery: 1) Press the OFF button and remove input power;...
  • Page 27: Testing New Batteries

    Service LED (LED 10) should turn off and the Battery Charge LEDs (LEDs 6, 7, and 8) should show a charge. If the red Battery Service LED stays on, check the battery connections. If it remains on, see Section 5, Troubleshooting, or call your service representative. ACE Series Rack-Mount • 05145651A...
  • Page 28: Returning The Used Battery

    Returning the Used Battery Use the packaging from your new battery to return your old battery. Call your service representative to get information about returning your used battery. WARNING Do not dispose of battery or batteries in a fire. Batteries may explode. Dead batteries are considered a hazardous waste.
  • Page 29: Troubleshooting

    If LED 1 or LED 4 are on continuously, the input voltage in your area may differ from the UPS nominal. Change your UPS to match your local conditions. See Section 3, Configuration, for more information. continued ACE Series Rack-Mount • 05145651A...
  • Page 30 Table 3. Troubleshooting Guide (continued) Symptom Possible Cause What To Do LED 5 (Site Wiring Fault) is on. There is no ground wire or ground connection Have a qualified electrician establish a grounding connection. in the wall outlet. The line and neutral wires are reversed in the Have a qualified electrician correct the wiring.
  • Page 31: Appendix Additional Ups Features

    Pin 1, the function of Pin 1 and Pin 2 changes to Serial Data mode. If serial data has not been received before going to battery power, serial communications is disabled until AC input returns. ACE Series Rack-Mount • 05145651A...
  • Page 32: Appendix A Additional Ups F

    If the computer is running power management software, the interface cable between the UPS and the computer’s Comm Port enables a data exchange. Every 30 seconds, the software polls the UPS for detailed information on the status of the power environment. If a power emergency occurs, the software initiates the saving of all data and an orderly shutdown of the equipment.
  • Page 33: Option Slot

    PIN 1 and PIN 2. (Figure 8 shows the location of the pins on the UPS REPO connector.) Use stranded non-shielded wiring, size #22 through #18. 3. Reconnect the REPO connector to the UPS. ACE Series Rack-Mount • 05145651A...
  • Page 34: Figure 8. Repo Port

    Figure 8. REPO Port Appendix A • Additional UPS Features...
  • Page 35: Appendix B Specifications

    ACE..a-RM and ACE..i-RM models are the same as PRC...a-RM and PRC..i-RM models. Table 5. Model List Feature Specification UPS Models: Low Voltage Models High Voltage Models ACE1000a-RM ACE1000i-RM ACE1500a-RM ACE1500i-RM ACE2000a-RM ACE2000i-RM ACE3000a-RM ACE2400i-RM ACE3000i-RM Battery Models: N/A. See Table 8 ACE Series Rack-Mount • 05145651A...
  • Page 36: Table 6. Electrical Input

    Table 6. Electrical Input Feature Specification Nominal Voltage: Low Voltage Models High Voltage Models 120 V default; 100, 110, 120, 127 V selectable 230 V default; 208, 220, 230, 240 V selectable Voltage Range: -30% to +20% at full load for nominal voltage; -35% to +20% user selectable, extended range Nominal Frequency: Low Voltage Models High Voltage Models...
  • Page 37: Table 9. Weights And Dimensions

    UPS/computer communication software options Interface: Ergonomic Indicators: Wiring Fault, Battery Service, Communication, Operation, System Normal Bar Graphs: Input Level, Battery Charge Level, % Load Contact Closures: Input Failure, Low Battery ACE Series Rack-Mount • 05145651A...
  • Page 38: Ups Rear Panels

    A P P E N D I X UPS R ANELS This appendix shows the rear panels of all models discussed in this handbook, including (where applicable): Input and output receptacles, cords, and plugs Circuit breakers and fuses Comm ports Figure 9.
  • Page 39: Figure 11. 3000 Va, 120 V, Rear Panel

    Figure 11. 3000 VA, 120 V, Rear Panel Figure 12. 1000 and 1500 VA, 230 V, Rear Panel ACE Series Rack-Mount • 05145651A...
  • Page 40: Figure 13. 2000 And 2400 Va, 230 V, Rear Panel

    Figure 13. 2000 and 2400 VA, 230 V, Rear Panel Figure 14. 3000 VA, 230 V, Rear Panel Appendix C • UPS Rear Panels...
  • Page 41 The product will be repaired or (at POWERVAR’s option) replaced at no charge during this warranty period. Product must be returned prepaid to the factory.
  • Page 44 05145651A...

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