Replacement Parts; Technical Service; Service Hints - Desa CCL3924NR Owner's Operation And Installation Manual

Unvented (vent-free) gas log heater
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Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTy
Contact authorized dealers of this product. If
they can't supply original replacement part(s),
call DESA Heating, LLC at 1-866-672-6040.
When calling DESA Heating, LLC, have
ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
You may have further questions about installa-
tion, operation, or troubleshooting. If so, con-
tact DESA Heating, LLC at 1-866-672-6040.
When calling please have your model and
serial numbers of your heater ready.
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
32

REPLACEMENT PARTS

TECHNICAL SERVICE

SERVICE HINTS

www.desatech.com
PARTS NOT UNDER WARRANTy
Contact authorized dealers of this product.
If they can't supply original replacement
part(s), either contact your nearest Parts
Central (see page 33) or call DESA Heating,
LLC at 1-866-672-6040 for referral informa-
tion. A list of authorized dealers can be found
by visiting www.desatech.com.
When calling DESA Heating, LLC, have
ready:
• model and serial numbers of your heater
• the replacement part number
You can also visit DESA Heating, LLC's web
site at www.desatech.com.
You may feel your gas pressure is too low.
If so, contact your local propane/LP gas
supplier.
111161-01K

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