Error Codes; Table B-3 Error Codes; Table B-2 Diagnostic Main Menu Fields - Motorola Digital Consumer Terminal DCT1800 Installation Manual

B-4 Diagnostics
Table B-2
Diagnostic Main Menu Fields
Field Description
A sequence of LED flashes communicates errors when they occur. The Error Code

Error Codes

field displays the code for the active error when appropriate.
The state of the set-top is connected or disconnected. The connected state of the
Connected State
set-top is set by a DCT-operations connect or disconnect message. The OSD
displays DISCONNECTED when the set-top is in the disconnected state and
CONNECTED when it is in the connected state.
Platform ID A 16-bit hexadecimal number used to differentiate between digital platform images in
the field. It is also called the ROM ID.
A hexadecimal number that indicates the set-top manufacturer and product family.
Family ID
A hexadecimal number that indicates the set-top model.
Model ID
The Remod Channel number can be 3 or 4 (NA systems). The output port
Remod Channel
configuration displays the configuration of the set-top output or re-modulated (remod)
port. The output port/remod port is the interface from the set-top to the subscriber TV.
Indicates the time zone offset (in minutes) relative to GMT.
Time Zone
Indicates the daylight savings entry time.
DS Entry Time
Indicates the daylight savings exit time.
DS Exit Time
Indicates the current time.
Current GPS Time
Error Codes
A sequence of LED flashes communicates errors when errors occur. Table B-3 lists the error
codes, associated flash sequences, causes, and remedies:
Table B-3
Error codes
Initialization Status Errors
Code Flash Sequence
None; no error condition exists
E 00
E 01 LED flashes on and off
MSG
Repeating series of two
E 02
LED flashes, separated by a
pause
Repeating series of three
E 03
LED flashes, separated by a
pause
Repeating series of four
E 04
LED flashes, separated by a
pause
DCT1800 Installation Manual
Cause
Indicates normal condition after
initialization
The set-top did not receive a
connect message
Init Error
MSG
DRAM error
MSG
DP-SRAM error
MSG
Remedy
Not applicable
Restore out-of-band signal
Send a connect message
The set-top needs a power
cycle to recover
Not used at this time
Not used at this time