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Motorola DCT1700 Installation Manual
Motorola DCT1700 Installation Manual

Motorola DCT1700 Installation Manual

Digital consumer terminal
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DCT1700
Digital Consumer Terminal

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Summary of Contents for Motorola DCT1700

  • Page 1 Installation Manual DCT1700 Digital Consumer Terminal...
  • Page 2 Declaration of Conformity: According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47 CFR Part 2 and 15 of the FCC Rules as a Class B digital device.
  • Page 3 Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 4 If You Need Help ....................................1-3 Calling for Repairs....................................1-3 Section 2 Overview Front Panel......................................2-1 Rear Panel ......................................2-2 Remote Controls....................................2-3 Motorola Universal Remote Control ............................2-3 Installing Batteries in Remote Control ..........................2-5 Section 3 Installation Before You Begin .....................................3-1 Installing the DCT1700 ..................................3-1 Standard Cabling Diagram ................................3-2 Standard VCR Cabling Diagram..............................3-3...
  • Page 5 14: Message Types ..................................B-22 d 15: In-band Program Association Table (PAT) ........................B-23 d 16: In-band Program Map Table (PMT) .............................B-23 d 17: Task Status....................................B-23 d 18: In-band Multicast Address Filter............................B-24 d 19: Keyboard / LED Diagnostics ...............................B-25 Abbreviations and Acronyms DCT1700 Installation Manual...
  • Page 6 Contents Figures Figure 1-1 DCT1700 advanced set-top ............................1-1 Figure 2-1 DCT1700 front panel ..............................2-1 Figure 2-2 DCT1700 rear panel...............................2-2 Figure 2-3 Motorola universal remote control ..........................2-3 Figure 2-4 Back view of remote control ............................2-5 Figure 3-1 Standard cabling ................................3-2 Figure 3-2 Standard VCR cabling..............................3-3 Figure 3-3 Standard baseband cabling ............................3-4...
  • Page 7 Table B-11 STARVUE II Transmitter Fields ..........................B-17 Table B-12 APP Code Modules Fields ............................B-18 Table B-13 Memory Status Fields..............................B-19 Table B-14 Interactive Info Fields..............................B-20 Table B-15 MAC Frequency Table Fields............................B-21 Table B-16 Message Types Fields...............................B-22 Table B-17 In-Band Multicast Address Filter Fields ........................B-24 DCT1700 Installation Manual...
  • Page 8 Section 1 Introduction The Motorola DCT1700 is an analog/digital set-top that supports 64 and 256 QAM digital signal formats. The DCT1700 is compatible with existing Motorola analog and digital set-top products. The Motorola DCT1700 offers: 54 through 860 MHz integrated tuner ®...
  • Page 9 Introduction provides a product description, a list of related documentation, the technical helpline telephone number, and the repair/return procedure. Section 2 Overview describes the DCT1700 and provides an overview of its use. This section also identifies the front-panel displays and switches and describes the rear-panel features.
  • Page 10 24 hours per day, 7 days per week. Calling for Repairs If repair is necessary, call the Motorola Repair Facility at 1-800-227-0450 for a Return for Service Authorization (RSA) number before sending the unit. The RSA number must be prominently displayed on all equipment cartons.
  • Page 11 Before you begin to install the DCT1700, familiarize yourself with the various controls and displays. Front Panel The front panel of the DCT1700 has two LED displays: one to indicate the unit is turned on and one to indicate a message is present. Figure 2-1 illustrates the front panel: Figure 2-1 DCT1700 front panel The DCT1700 is operated by using the Motorola universal remote control.
  • Page 12 Overview Rear Panel Figure 2-2 illustrates the rear panel of the DCT1700, which contains a power inlet and connectors for video, audio, and RF cabling: Figure 2-2 DCT1700 rear panel AUDIO OUT VIDEO TV/VCR TO RF IN RF IN TV Pass Card...
  • Page 13 Overview Remote Controls The DCT1700 uses a Motorola universal remote control to operate. If your system offers optional interactive applications, such as an interactive program guide, a different remote control may be required. The application provider should supply user instructions for each interactive application.
  • Page 14 Recalls the last channel or goes back one screen in the menu. CHANNEL + or - Changes the channels by moving up or down. FAVORITE Displays preset favorite cable channels. ENTER/MUSIC Displays digital music channel menus. On some TV models, press to enter channels. DCT1700 Installation Manual...
  • Page 15 NOTE! Use and dispose of batteries in accordance with all applicable laws, rules and regulations. Motorola will not be liable to anyone for the user's failure to use and/or dispose of batteries in the proper manner and in accordance with such laws, rules and regulations, or for any defect contained in batteries that may cause injury damage to persons or property.
  • Page 16 Installing the DCT1700 To install the DCT1700: Determine if you are connecting the DCT1700 to a conventional TV or to a monitor. To install the video connection: For a conventional TV, use a 75-ohm coaxial cable with F-type connectors.
  • Page 17 Installation Standard Cabling Diagram The DCT1700 outputs on either channel 3 or 4 depending on the configuration message from the control system. Figure 3-1 illustrates a standard diagram connecting the DCT1700 to a TV using RF connectors: Figure 3-1 Standard cabling...
  • Page 18 OUT L VIDEO OUT SVIDEO OUT The remodulated channel, 3 or 4 does not carry stereo for digital channels. To receive stereo, connect the DCT1700 using RCA baseband connectors. These connections are illustrated later in this section. DCT1700 Installation Manual...
  • Page 19 Installation Composite Baseband Cabling Diagrams Connecting the DCT1700 using the baseband RCA type outputs enables the subscriber to  experience stereo and Dolby Surround sound when available on digital channels. Figure 3-3 illustrates the standard baseband audio and video outputs of the DCT1700:...
  • Page 20 DCT1700 AUDIO OUT VIDEO TV/VCR TO RF IN RF IN TV Pass Card CABLE IN AUDIO CABLE IN VIDEO IN SVIDEO IN AUDIO CABLE OUT OUT L VIDEO OUT SVIDEO OUT AUDIO AUDIO CABLE IN SVIDEO VIDEO DCT1700 Installation Manual...
  • Page 21 Stereo Cabling Diagram (Baseband) This audio configuration does not provide for a TV playing through the stereo. Figure 3-5 illustrates how to connect the DCT1700 to a stereo using the audio connectors on the VCR: Figure 3-5 Audio on the VCR...
  • Page 22 Installation This audio configuration enables the TV to play through the stereo. Figure 3-6 shows how to connect the DCT1700 to a stereo using the audio loop-through connectors on the VCR and the audio output ports on the TV monitor:...
  • Page 23 TV/VCR TO RF IN RF IN TV Pass Card CABLE IN RECEIVER Monitor Video 2 Coaxial Video 1 S-Video Video Optical AUDIO VIDEO SVIDEO CABLE IN AUDIO VIDEO SVIDEO CABLE OUT AUDIO AUDIO CABLE IN VIDEO SVIDEO DCT1700 Installation Manual...
  • Page 24 Press to turn on the DCT1700. POWER Turn on the TV and tune it to the output channel of the DCT1700 (channel 3 or 4). Tune to several channels by entering the channel number with the numeric keys on Channel Selection the remote control.
  • Page 25 Check the power outlet for AC power. No power to the DCT1700 Be sure the TV is tuned to the output channel of the DCT1700 (channel 3 or 4). Verify that cable connections are correct from the TV set or monitor to the DCT1700.
  • Page 26 352 x 480 pixels (configuration dependent) Screen size Up to 40 pages (configuration dependent) Message/barker capacity Standard: security screws, unichassis construction Mechanical security Operating environment range: Temperature 0° – 40°C (32° through 104°F) 5 – 95% (noncondensing) Humidity DCT1700 Installation Manual...
  • Page 27 Specifications 105 – 125 V, 60 Hz AC voltage 16 W at 115 V Power dissipation Provided on power supply and RF ports Surge protection 17.13 × 13.25 × 2.75 inches Size 8.6 pounds Weight DCT1700 Installation Manual...
  • Page 28 Appendix B Diagnostics This section describes the diagnostics to confirm proper DCT1700 installation, including: Checking error states and signal integrity Identifying the set-top on the network Verifying communications with the headend The diagnostic information is displayed on the on-screen display (OSD).
  • Page 29 Displays the DIAGNOSTICS main menu CURSOR DOWN CURSOR RIGHT, Runs the selected diagnostic Displays the DIAGNOSTICS main menu CURSOR LEFT, SELECT, ENTER GUIDE No function No function MENU No function No function INFO No function No function DCT1700 Installation Manual...
  • Page 30 : 0x0060 Family ID : 0x0000 Model ID : 0x008F TUNER : V860DL Remod Channel Time Zone (hhhhhhhh) MMMM min DS Entry Time 1/1/1999 00:00 GMT DS Exit Time 1/1/1999 00:00 GMT Current GPS Time 1/1/1999 00:00 GMT DCT1700 Installation Manual...
  • Page 31 E 03 Repeating series of three DRAM error Not used at this time LED flashes, separated by a pause E 04 Repeating series of four DP-SRAM error Not used at this time LED flashes, separated by a pause DCT1700 Installation Manual...
  • Page 32 POWER LED flashes six times Initiate Flash Platform E 17 LED flashes once; Bad platform validation Error logged, ignore POWER LED flashes seven times step number Only the V860DL AND ACD2204 tuner appear on the on-screen display. DCT1700 Installation Manual...
  • Page 33 ID. The set-top has been commanded to attempt to lock onto a frequency. SRCH The set-top at some point had a valid Provider ID on the OOB frequency and is attempting to re-acquire it. DCT1700 Installation Manual...
  • Page 34 If after 40 seconds the frequency search is not successful, the set-top performs a warm reset and returns to the last known carrier frequency. To abort a search without waiting the 40 seconds, press POWER to cause a warm reset. DCT1700 Installation Manual...
  • Page 35 Data received Carrier Lock Indicates that the digital in-band receiver is locked to the carrier with the following variables: Carrier locked Carrier unlocked Analog Analog channel PCR Lock Indicates a program-clock-reference lock with the current digital data stream. DCT1700 Installation Manual...
  • Page 36 Indicates the accumulation of the Short Term Error Count (maximum count of 65535). The Long Term Error Count is cleared every 24 hours. Tuned Frequency Indicates the actual frequency the tuner is programmed (Carrier Definition Frequency + 1.75 MHz). DCT1700 Installation Manual...
  • Page 37 The Audio Processor locked status: YES or NO Audio Mode The audio modes are: Mono Stereo Surround VP Lock The Video Processor locked status: YES or NO MPEG Method The MPEG Method selected. The MPEG Methods are: Unmuted Mute Still Mute Black DCT1700 Installation Manual...
  • Page 38 On the unit address OSD, the unit, network, and TV PassCard (TVPC) addresses are in decimal form (13 address digits and three check digits). The multicast 16-bit address is in TCP/IP decimal byte form. Figure B-6 Unit Address DCT1700 UNIT ADDRESS: 000-02831-99902-038 Network Address: 085-14316-55765-159 TVPC:...
  • Page 39 Dena firmware version or revision number Build date and time TSODA firmware version number CAMEL (CMLBK) firmware version number (always 0000) The BOOT is the lowest level of firmware code that can be used on the DCT1700. Figure B-7 Firmware Version FIRMWARE VERSION 07.72...
  • Page 40 Figure B-8 Current Channel Status CURRENT CHANNEL STATUS TYPE DIGITAL STATUS ccccc CONNECTED dddd PREVIEW CURR NEXT PURCHASABLE PURCHASED EPOCH NUM EPOCH TYPE AUTH SERVICE 0 STATUS 1 ID 0X0004 0X00 CH 204 TUNED FREQ 543.000 DCT1700 Installation Manual...
  • Page 41 Indicates whether the current or next program can be purchased (YES or NO). Purchased Indicates whether the current or next program has been bought (YES or NO). EPOCH Number For Motorola use only. EPOCH Type For Motorola use only. Authorization For Motorola use only.
  • Page 42 INIT − Initialized state ccccc CONFI − Configured ACQUI − Acquiring the program AUTH − Authorized for the program Not A − Not authorized for the program blank − Connected NOT − Not connected DCT1700 Installation Manual...
  • Page 43 Validator does not match between GK and TVPC Invalid unit key number Old TVPC unit address TVPC not mated TVPC /base module unit address mismatch New TVPC, but wrong version number TVPC unit address mismatch Version Indicates the version of renewable security being used. DCT1700 Installation Manual...
  • Page 44 If the set-top has received no poll acknowledge, the sequence number and time stamp fields display N/A. If the set-top has received a poll acknowledge but its system time has not yet been initialized, the time stamp field displays NOT AVAILABLE. DCT1700 Installation Manual...
  • Page 45 Table B-12 APP Code Modules Fields Field Description Module Indicates the object name Version Indicates the object version Status The STATUS modes available are: LOADING DELETED ENABLING ENABLED DSABLNG DISABLD DELETNG POSTPND ENNORUN DISNORUN Indicates the object AppID DCT1700 Installation Manual...
  • Page 46 Diagnostics B-19 d 11: Memory Status This diagnostic displays the DCT1700 memory status. The format of the OSD depends on the installed memory types. Figure B-12 Memory Status MEMORY STATUS EEPROM VER.NO. 00.00 PLATFORM APPLICATION NVMEM 236k DRAM 512k 1.5M...
  • Page 47 Downstream ID Indicates the set-top transmission parameter assigned by the DAC 6000 for the interactive set-top. The Downstream ID is a four-digit decimal value ranging from 0000 to 9999 displayed in hexadecimal format. DCT1700 Installation Manual...
  • Page 48 Table B-15 MAC Frequency Table Fields Field Description Frequency Indicates the frequency, in Hz, for an upstream channel. Power Indicates the power level, in dBmV, used on a particular upstream channel to send data to the RPD. DCT1700 Installation Manual...
  • Page 49 Indicates the number of messages lost due to errors. DRAM Indicates the count of in-band ring buffer overflows. Indicates the message type. Indicates the low order byte of the Connection ID. Indicates the number of messages received. DCT1700 Installation Manual...
  • Page 50 Diagnostics B-23 d 15: In-band Program Association Table (PAT) This diagnostic displays the Program Association Table Information. (For Motorola use only.) Figure B-16 In-band PAT IN BAND PAT (hex data) 0001 0029 d 16: In-band Program Map Table (PMT) This diagnostic displays the Program Map Table information. (For Motorola use only.)
  • Page 51 Indicates the current multicast 16 address. Indicates the preemption notification queue ID. Indicates the response queue ID. Indicates the application ID. Indicates the connection ID. Register Values Indicates Multicast 16 filter register contents. Indicates PID filter register contents. DCT1700 Installation Manual...
  • Page 52 Diagnostics B-25 d 19: Keyboard / LED Diagnostics This diagnostic does not apply to the DCT1700: Figure B-20 Keyboard / LED Diagnostics KEYBOARD / LED DIAGNOSTICS < > Î DCT1700 Installation Manual...
  • Page 53 Non-volatile random-access memory NVRAM on-screen display program clock reference packet identifier Pay-Per-View quadrature amplitude modulation quadrature phase shift keying QPSK Return for Service Authorization Transmission Control Protocol/Internet Protocol TCP/IP Technical Response Center TV PassCard TvPC Video on Demand DCT1700 Installation Manual...
  • Page 54 Visit our website at: www.motorola.com 506170-001 03/03 MGBI...