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•
Close the browser and launch it again.
•
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are
using Internet Explorer, click the Refresh button to be sure that the Java applet is
loaded.
•
If you are using a wired connection, check the Ethernet connection between the
computer and the router.
5.
If the login prompt displays, but you cannot log in, try the following:
•
Make sure that you are using the correct login information.
The user name is admin and the default password is password. Make sure that
Caps Lock is off when you enter this information.
•
If you customized the IP address scheme that the router uses, see
Addresses
The Router Cannot Access the Internet
If you can log in to your router, but it cannot access the Internet, see if the router can obtain
an IP address from your Internet provider. Unless your Internet provider assigned you a fixed
IP address, your router requests an IP address from the Internet service. You can see if the
request was successful using the Router Status screen.
Note:
The Setup Wizard can detect your Internet connection during
installation, but if the router cannot get a WAN IP address, the Setup
Wizard cannot automatically resolve this issue.
If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway
in your network, the router cannot perform many gateway services. For example, the router
cannot convert ADSL or cable data into Ethernet networking information. NETGEAR does not
support such a configuration.
To check the WAN IP address:
1.
Launch a web browser from a computer or wireless device that is connected to the
network.
2.
In the address field of the web browser, enter www.routerlogin.net or
www.routerlogin.com.
A login screen displays.
3.
Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
N300 WiFi Router
on page 108.
Troubleshooting
104
Troubleshoot IP
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