NETGEAR N300 User Manual
N300 wireless router
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- Configuration manual (3 pages)
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Summary of Contents for NETGEAR N300
- Page 1 N300 Wireless Router JWNR2000v3 Us er Manual May 2013 202-11281-01 350 East Plumeria Drive San Jose, CA 95134...
- Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved.
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Page 3: Table Of Contents
NETGEAR genie Setup ........ - Page 4 N300 Wireless Router JWNR2000v3 Setup Menu ..........42 WAN Setup.
- Page 5 N300 Wireless Router JWNR2000v3 How Port Forwarding Differs from Port Triggering ....85 Set Up Port Forwarding to Local Servers ......86 Add a Custom Service .
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Page 6: Chapter 1 Hardware Setup
This manual provides you with an easy and secure way to set up a wireless home network. For more information about the topics covered in this manual, visit the support website at http://support.netgear.com. If you have not already set up your new router using the installation guide that comes in the box, this chapter walks you through the hardware setup. -
Page 7: Unpack Your Router
• Installation guide with cabling and router setup instructions If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the carton and original packing materials, in case you need to return the product for repair. Hardware Features Before you cable your router, take a moment to become familiar with the label and the front and back panels. -
Page 8: Front Panel
N300 Wireless Router JWNR2000v3 Front Panel The router front panel has the status LEDs and icons shown in the following figure. Power LAN ports Wireless Internet WPS/FastLane Figure 2. Front panel LEDs and icons Table 1. Front panel LEDs Icon... -
Page 9: Back Panel
N300 Wireless Router JWNR2000v3 Back Panel The back panel has the following features: WPS/FastLane LAN (Ethernet) Internet AC power Reset button ports (WAN) port adapter input button Figure 3. Back panel Hardware Setup... -
Page 10: Position Your Router
N300 Wireless Router JWNR2000v3 Position Your Router The router lets you access your network from virtually anywhere within the operating range of your wireless network. However, the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. - Page 11 N300 Wireless Router JWNR2000v3 Disconnect the cable at the modem end only (B). You will connect it to the router later. Internet Connect the blue Ethernet cable (C) that came with the router to the Internet (WAN) port (D) on the router, and to the Ethernet port on your broadband modem.
- Page 12 N300 Wireless Router JWNR2000v3 Locate the cable (A) that is still attached to your computer. Insert that cable into a yellow LAN port on the router, as shown in the following figure: Connect any additional wired computers to your router by inserting an Ethernet cable from a computer into one of the three remaining LAN ports.
- Page 13 N300 Wireless Router JWNR2000v3 Plug the other end of the power adapter into a power outlet. Wait two minutes. AC power adapter input It might take several minutes for your router to establish a connection with your computer and your Internet provider.
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Page 14: Chapter 2 Access The Router
C on ne c t in g t o t h e r o ut er This chapter explains how to use NETGEAR genie to set up your router after you complete cabling as described in the installation guide and in the previous chapter. -
Page 15: Router Setup Preparation
N300 Wireless Router JWNR2000v3 Router Setup Preparation You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and screens to set up your router manually. Before you start the setup process, get your ISP information and make sure the computers and devices in the network have the settings described here. -
Page 16: Types Of Logins
NETGEAR genie Setup NETGEAR genie runs on any device with a web browser. It is the easiest way to set up the router because it automates many of the steps and verifies that those steps have been successfully completed. -
Page 17: Use Netgear Genie After Installation
NETGEAR technical support. Use NETGEAR genie after Installation When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. You can use NETGEAR genie again to view or change settings for the router. -
Page 18: Upgrade Router Firmware
Do not try to go online, turn off the router, shut down the computer, or do anything else to the router until the router finishes restarting. Wait until the progress bar on the NETGEAR genie screen completes. Router Dashboard (BASIC Home Screen) The router BASIC Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance. -
Page 19: Join Your Wireless Network
Settings. Using this tab requires a solid understanding of networking concepts. • Help & Support. Go to the NETGEAR support site to get information, help, and product documentation. These links work once you have an Internet connection. • Language menu. Select your preferred language from the drop-down menu at the top right corner of the screen. -
Page 20: Manual Method
It allows you to automatically repair common wireless network problems. It also provides easy access to router features like Live Parental Controls, guest access, broadband usage meter, speed test, and more. For more information, see the NETGEAR genie Apps User Manual. Retrieve wireless password About genie... - Page 21 N300 Wireless Router JWNR2000v3 You can use the genie mobile app on your iPhone, iPad, or Android phone. Log in to the router Information about genie mobile app Search NETGEAR and the connected support router Figure 6. genie mobile app home screen...
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Page 22: Chapter 3 Netgear Genie Basic Settings
NETGEAR genie Basic Settings Yo ur I n te r n e t c o n n e c ti o n and n etw ork This chapter contains the following sections: • Basic Settings • Basic Wireless Settings •... -
Page 23: Basic Settings
The default settings usually work fine. If you have problems with your connection, check the ISP settings. Click Apply. You settings are saved. Click Test to test your Internet connection. If the NETGEAR website does not display within 1 minute, see Chapter 8, Troubleshooting. NETGEAR genie Basic Settings... -
Page 24: Basic Settings Screen Fields
N300 Wireless Router JWNR2000v3 Basic Settings Screen Fields The following descriptions explain all of the possible fields in the Basic Settings screen. The fields that display in this screen depend on whether an ISP login is required. Does Your ISP Require a Login? Answer either yes or no. - Page 25 N300 Wireless Router JWNR2000v3 Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also.
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Page 26: Basic Wireless Settings
N300 Wireless Router JWNR2000v3 • Service Name (If Required). If your ISP provided a service name, enter it here. • Connection Mode. Always On, Dial on Demand, or Manually Connect. • Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in minutes. - Page 27 N300 Wireless Router JWNR2000v3 If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it. If you use a wireless computer to change the wireless network name (SSID) or other wireless security settings, you are disconnected when you click Apply.
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Page 28: Wireless Settings Screen Fields
Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive. The default SSID is randomly generated, and NETGEAR strongly recommends that you do not change this setting. -
Page 29: Change The Wep Security Option
N300 Wireless Router JWNR2000v3 receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several options including pre-shared key (PSK) encryption. This section presents an overview of the security options and provides guidance on when to use which option. - Page 30 N300 Wireless Router JWNR2000v3 In the Security Options section, select WEP: Select the authentication type. The default is Automatic. Other choices are Open System (any client can authenticate itself to the network) and Shared Key (a passphrase and a four-way challenge are needed for authentication).
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Page 31: View Attached Devices
Figure 9. Attached Devices Screen Wired devices are connected to the router with Ethernet cables. Wireless devices have joined the wireless network. NETGEAR genie displays the following information about devices that are currently connected to your network: NETGEAR genie Basic Settings... -
Page 32: Parental Controls
From the BASIC Home screen, select Parental Controls to go to the Live Parental Controls website. Click either the Windows Users or Mac Users button on the website. Follow the onscreen instructions to download and install the NETGEAR Live Parental Controls Management Utility. NETGEAR genie Basic Settings... - Page 33 N300 Wireless Router JWNR2000v3 After installation, Live Parental Controls automatically starts. Click Next, read the note, and click Next again. Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log in or create a free account. Select the radio button that applies to you, as follows, and click Next: •...
- Page 34 N300 Wireless Router JWNR2000v3 After you log on or create your account, the filtering level screen displays: Select a filtering level radio button and click Next. Click the Take me to the status screen button. Parental controls are now set up for the router. The BASIC Home screen shows Parental Controls as enabled.
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Page 35: Set Up A Guest Network
N300 Wireless Router JWNR2000v3 To manage existing Live Parental Controls: From the BASIC Home screen, select Parental Controls to open the Parental Controls Center login screen. Use your OpenDNS account to log in and manage your Live Parental Controls settings. -
Page 36: Set Up Fastlane
N300 Wireless Router JWNR2000v3 Select any of the following wireless settings: • Enable Guest Network. When this check box is selected, the guest network is enabled, and guests can connect to your network using the SSID of this profile. •... - Page 37 N300 Wireless Router JWNR2000v3 By default, FastLane is turned off, and WPS is turned on. Select the amount of bandwidth to be reserved from the drop-down menu. You can choose to reserve 50%, 60%, 70%, or 80% of the bandwidth.
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Page 38: Chapter 4 Genie Advanced Home
Advanced Home S pe ci f yin g c u s t o m s e t t i ngs This chapter contains the following sections: • NETGEAR genie ADVANCED Home Screen • Setup Wizard • WPS Wizard •... -
Page 39: Netgear Genie Advanced Home Screen
Figure 10. genie ADVANCED Home screen Setup Wizard The NETGEAR genie installation process launches the first time you set up the router. After you set up the router for the first time, you can use the Setup Wizard to automatically detect your ISP configuration. -
Page 40: Wps Wizard
N300 Wireless Router JWNR2000v3 Select the Yes radio button and click Next. If you select No, you are taken to the BASIC Settings screen (see Basic Settings page 23). The following screen displays: The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration. - Page 41 N300 Wireless Router JWNR2000v3 To use the WPS Wizard: Select ADVANCED > WPS Wizard. Click Next. The following screen lets you select the method for adding the WPS client (a wireless device or computer). Select either Push Button or PIN, as follows: •...
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Page 42: Setup Menu
N300 Wireless Router JWNR2000v3 The router attempts to add the WPS-capable device. The WPS/FastLane LED on the front of the router blinks green. When the router establishes a WPS connection, the LED is solid green, and the router WPS screen displays a confirmation message. -
Page 43: Default Dmz Server
N300 Wireless Router JWNR2000v3 • Disable Port Scan and DoS Protection. DoS protection protects your LAN against denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, Teardrop Attack, UDP Flood, ARP Attack, Spoofing ICMP, Null Scan, and many others. Use this setting only in special circumstances. -
Page 44: Change The Mtu Size
“fragmented” to accommodate the device with the smallest MTU. The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: •... - Page 45 Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.
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Page 46: Lan Setup
N300 Wireless Router JWNR2000v3 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol (DHCP) and Routing Information Protocol (RIP). The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server. -
Page 47: Lan Setup Screen Settings
N300 Wireless Router JWNR2000v3 LAN Setup Screen Settings You can configure the following LAN settings: • Device Name. This is the abbreviated name of the modem router. • LAN TCP/IP Setup: • IP Address. The LAN IP address of the router. -
Page 48: Address Reservation
N300 Wireless Router JWNR2000v3 • Subnet mask • Gateway IP address (the router’s LAN IP address) • Primary DNS server (if you entered a primary DNS address in the Basic Settings screen; otherwise, the router’s LAN IP address) • Secondary DNS server (if you entered a secondary DNS address in the Basic Settings... -
Page 49: Quality Of Service (Qos) Setup
N300 Wireless Router JWNR2000v3 If the device is not in the list, click Refresh. If it still does not appear, fill in these fields manually. a. In the IP Address field, type the IP address to assign to the computer or server. -
Page 50: Enable Wmm Qos For Wireless Multimedia Applications
N300 Wireless Router JWNR2000v3 Enable WMM QoS for Wireless Multimedia Applications The router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless data packets from different applications based on four access categories: voice, video, best effort, and background. - Page 51 N300 Wireless Router JWNR2000v3 The existing priority rules displays: genie Advanced Home...
- Page 52 N300 Wireless Router JWNR2000v3 To add a priority rule, scroll down to the bottom of the screen and click Add Priority Rule. The Qos - Priority Rules screen displays: From the Priority Category drop-down menu, select either Applications or On-line Gaming.
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Page 53: Set Up Qos For A Router Lan Port
N300 Wireless Router JWNR2000v3 Set Up QoS for a Router LAN Port To create a QoS policy for a device connected to one of the router’s LAN ports: Select Advanced > Setup > QoS Setup. The QoS Setup screen displays. -
Page 54: Edit Or Delete An Existing Qos Policy
N300 Wireless Router JWNR2000v3 From the Priority Category drop-down menu, select MAC Address, as shown in the following figure: If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the QoS Policy For, MAC Address, and Device Name fields. -
Page 55: Chapter 5 Security
Security K ee pi n g u n w a n t e d c o nt en t out of y ou r ne tw ork This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the computers and devices on your network. -
Page 56: Keyword Blocking Of Http Traffic
N300 Wireless Router JWNR2000v3 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network. The blocking can be always or according to a schedule. To set up keyword blocking: Select ADVANCED > Security > Block Sites. -
Page 57: Block Services (Port Filtering)
N300 Wireless Router JWNR2000v3 To specify a trusted computer: You can exempt one trusted computer from blocking and logging. The computer you exempt must have a fixed IP address. In the Trusted IP Address field, enter the IP address. - Page 58 N300 Wireless Router JWNR2000v3 Click Add to add a service. The Block Services Setup screen displays: From the Service Type drop-down menu, select the application or service to allow or block. The menu already displays several common services, but you are not limited to these choices.
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Page 59: Schedule Blocking
N300 Wireless Router JWNR2000v3 Schedule Blocking You can specify the days and time that you want to block Internet access. To schedule blocking: Select ADVANCED > Security > Schedule The following screen displays: Set up the schedule for blocking keywords and services. -
Page 60: Security Event Email Notifications
N300 Wireless Router JWNR2000v3 Security Event Email Notifications To receive logs and alerts by email, provide your email information in the E-mail screen, and specify which alerts you want to receive and how often. To set up email notifications: ... -
Page 61: Chapter 6 Administration
Administration M a na gin g y o u r n e t wo r k This chapter describes the router settings for administering and maintaining your router and home network. These settings are available from the Administration menu on the genie ADVANCED tab. -
Page 62: View Router Status
N300 Wireless Router JWNR2000v3 View Router Status To view router status and usage information, select ADVANCED > Administration > Router Status to display the following screen: This screen is also displayed through the Advanced Home menu. For information about the Guest Network section of the screen, see Set Up a Guest Network on page 35. - Page 63 IP Subnet Mask. The IP subnet mask that the Internet (WAN) port of the router uses. • Domain Name Server. The Domain Name Server addresses that the router uses. A Domain Name Server translates human-language URLs such as www.netgear.com into IP addresses. •...
- Page 64 N300 Wireless Router JWNR2000v3 • Connection Status button. Click the Connection Status button to view connection status information. The Connection Status screen displays the following information: IP Address. The IP address that is assigned to the router. Subnet Mask. The subnet mask that is assigned to the router.
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Page 65: Wireless Ap
N300 Wireless Router JWNR2000v3 Wireless AP The Wireless AP section displays the following information: • Wireless Network Name (SSID). The wireless network name (SSID) that the router uses. • Region. The geographic region where the router is being used. It might be illegal to use the wireless features of the router in some parts of the world. - Page 66 N300 Wireless Router JWNR2000v3 The Logs screen displays. The Logs screen shows the following information: • Date and time. The date and time the log entry was recorded. • Source IP. The IP address of the initiating device for this log entry.
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Page 67: Manage The Configuration File
N300 Wireless Router JWNR2000v3 To include events in the log: Select ADVANCED > Administration > Logs. The Logs screen displays. Select the check box of the events you want to include in the log. Selecting all check boxes increases the size of the log, so it is good practice to disable any events that are not really required. -
Page 68: Restore Configuration Settings
N300 Wireless Router JWNR2000v3 Click Backup. A copy of the current settings is saved. Choose a location to store the .cfg file that is on a computer on your network. Restore Configuration Settings To restore configuration settings that you backed up: ... -
Page 69: Change The Password
N300 Wireless Router JWNR2000v3 Change the Password This feature allows you to change the default password that is used to log in to the router with the user name admin. Note: This procedure is not the same as changing the password for wireless access. -
Page 70: Upgrade The Router Firmware
N300 Wireless Router JWNR2000v3 Upgrade the Router Firmware The router firmware (routing software) is stored in flash memory. You can update the firmware from the Administration menu on the ADVANCED tab. You might see a message at the top of the genie screens when new firmware is available for your product. -
Page 71: Chapter 7 Advanced Settings
Advanced Settings This chapter describes the advanced features of your router. The information is for readers with advanced networking knowledge who want to configure the router for unique situations such as when remote access from the Internet by IP or domain name is needed. This chapter includes the following sections: •... -
Page 72: Advanced Wireless Settings
N300 Wireless Router JWNR2000v3 Advanced Wireless Settings You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use AP mode, and to set up a wireless access list. The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen are reserved for wireless testing and advanced configuration only. -
Page 73: Control Wireless Interference
N300 Wireless Router JWNR2000v3 Control Wireless Interference By default, the 20/40 MHZ Coexistence is enabled so that your wireless network does not interfere with other wireless networks in your area. This setting might reduce the maximum speed of your 2.4 GHz wireless network to half when another wireless network is detected in your environment. -
Page 74: Set Up A Wireless Schedule
N300 Wireless Router JWNR2000v3 Note: The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options are reserved for wireless testing and advanced configuration only. Do not change these settings. To configure the transmission power control: Select ADVANCED > Advanced Setup > Advanced Wireless Settings. - Page 75 N300 Wireless Router JWNR2000v3 The following screen displays: Click Add. The following screen displays: Use the radio buttons and check boxes to set up a period during which you want the wireless signal to be turned off. Click Apply. The Advanced Wireless Settings screen displays.
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Page 76: View Or Change Wps Settings
Select or clear the Keep Existing Wireless Settings check box. By default this check box is selected so that when WPS is used to join the wireless network, the router wireless settings do not change. NETGEAR recommends that you leave this check box selected. -
Page 77: Restrict Wireless Access By Mac Address
N300 Wireless Router JWNR2000v3 Restrict Wireless Access by MAC Address You can set up a list of computers and wireless devices that are allowed to join the wireless network. This list is based on the unique MAC address of each computer and device. -
Page 78: Wireless Repeating Function
N300 Wireless Router JWNR2000v3 Wireless Repeating Function You can configure the router to be used as a wireless access point (AP), which enables it to act as a wireless repeater. A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service. - Page 79 N300 Wireless Router JWNR2000v3 The router is always in dual-band concurrent mode, unless you turn off one radio. If you enable the wireless repeater in either radio band, the wireless base station or wireless repeater cannot be enabled in the other radio band. However, if you enable the wireless base station in either radio band and use the other radio band as a wireless router or wireless base station, dual-band concurrent mode is not affected.
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Page 80: Set Up The Base Station
N300 Wireless Router JWNR2000v3 If you are setting up a point-to-point bridge, select the Disable Wireless Client Association check box. If you want all client traffic to go through the other access point (repeater with wireless client association), leave the Disable Wireless Client Association check box cleared. -
Page 81: Set Up A Repeater Unit
Note: If you are using the JWNR2000v3 base station with a non-NETGEAR router as the repeater, you might need to change additional configuration settings. In particular, you should disable the DHCP server function on the wireless repeater AP. -
Page 82: Port Forwarding And Triggering
N300 Wireless Router JWNR2000v3 Port Forwarding and Triggering By default, the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic. You might need to create exceptions to this rule for these purposes: •... -
Page 83: Port Triggering To Open Incoming Ports
N300 Wireless Router JWNR2000v3 Your router then sends this request message through the Internet to the web server at www.example.com. The web server at www.example.com composes a return message with the requested web page data. The return message contains the following address and port information. -
Page 84: Port Forwarding To Permit External Host Communications
N300 Wireless Router JWNR2000v3 Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. -
Page 85: How Port Forwarding Differs From Port Triggering
N300 Wireless Router JWNR2000v3 192.168.1.123.” The following sequence shows the effects of the port forwarding rule you defined: The user of a remote computer opens a browser and requests a web page from www.example.com, which resolves to the public IP address of your router. The remote... -
Page 86: Set Up Port Forwarding To Local Servers
N300 Wireless Router JWNR2000v3 Set Up Port Forwarding to Local Servers Using the port forwarding feature, you can allow certain types of incoming traffic to reach servers on your local network. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet. -
Page 87: Add A Custom Service
N300 Wireless Router JWNR2000v3 Add a Custom Service To define a service, game, or application that does not appear in the Service Name drop-down menu, first determine which port number or range of numbers the application uses. You can usually get this information by contacting the publisher of the application or user groups or newsgroups. -
Page 88: Edit Or Delete A Port Forwarding Entry
N300 Wireless Router JWNR2000v3 Edit or Delete a Port Forwarding Entry To edit or delete a port forwarding entry: Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. Select Port Forwarding as the service type. Select the radio button next to the service name in the list. - Page 89 N300 Wireless Router JWNR2000v3 Port forwarding creates a static mapping of a port number or range to a single local computer. Port triggering can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed.
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Page 90: Dynamic Dns
N300 Wireless Router JWNR2000v3 The following screen displays: In the Service Name field, type a descriptive service name. From the Service User drop-down menu, select Any (the default) to allow any computer on the Internet to use this service. Otherwise, select Single address, and enter the IP address of one computer to restrict the service to a particular computer. -
Page 91: Static Routes
N300 Wireless Router JWNR2000v3 automatically contacts the Dynamic DNS service provider, logs in to your account, and registers your new IP address. If your host name is hostname, for example, you can reach your router at http://hostname.dyndns.org. To set up Dynamic DNS: ... - Page 92 N300 Wireless Router JWNR2000v3 When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the gateway, and a second static route was created to your local network for all 192.168.1.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router forwards your request to the ISP.
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Page 93: Remote Management
N300 Wireless Router JWNR2000v3 Click Apply to add the static route. Remote Management The remote management feature lets you upgrade or check the status of your JWNR2000v3 router over the Internet. Note: Be sure to change the router’s default login password to a secure password. -
Page 94: Universal Plug And Play
N300 Wireless Router JWNR2000v3 Normal web browser access uses the standard HTTP service port 80. For greater security, enter a custom port number for the remote web management interface. Choose a number from 1024 to 65535, but do not use the number of any common service port. -
Page 95: Traffic Meter
N300 Wireless Router JWNR2000v3 • Advertisement Period. The advertisement period is how often the router broadcasts its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. - Page 96 N300 Wireless Router JWNR2000v3 The following screen displays: To enable the traffic meter, select the Enable Traffic Meter check box. To record and restrict the volume of Internet traffic, select the Traffic volume control by radio button. You can select one of the following options for controlling the traffic volume: •...
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Page 97: Chapter 8 Troubleshooting
Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router. If you do not find the solution here, visit the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •... -
Page 98: Quick Tips
N300 Wireless Router JWNR2000v3 Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network Be sure to restart your network in this sequence: Turn off and unplug the modem. Turn off the router and computers. -
Page 99: Troubleshoot With The Leds
DSL modem. This cable could be a standard straight-through Ethernet cable or an Ethernet crossover cable. Wireless LED Is Off If the Wireless LED stays off, use NETGEAR genie to turn on the wireless radio. For more information, see Advanced Wireless Settings on page 72. -
Page 100: Cannot Log In To The Router
Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network, consider replacing the existing router. NETGEAR does not support such a configuration. -
Page 101: Cannot Access The Internet
Router Status screen. To check the WAN IP address: Start your browser, and select an external site such as www.netgear.com. Access the router interface at www.routerlogin.net. Select Administration > Router Status. Check that an IP address is shown for the Internet port. -
Page 102: Troubleshoot Pppoe
N300 Wireless Router JWNR2000v3 A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, reboot your computer, and verify the DNS address. -
Page 103: Changes Not Saved
N300 Wireless Router JWNR2000v3 Typically, your ISP provides the addresses of one or two DNS servers for your use. If you entered a DNS address during the router’s configuration, restart your computer. Alternatively, you can configure your computer manually with a DNS address, as explained in the documentation for your computer. -
Page 104: Wireless Connectivity
Does the wireless device or computer that you are using find your wireless network? If not, check the Wireless LED on the front of the router. It should be lit. If it is not, you can use the NETGEAR genie to turn the router’s wireless radio back on (see Advanced Wireless Settings on page 72). -
Page 105: Troubleshoot Your Network Using The Ping Utility
N300 Wireless Router JWNR2000v3 Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device. The device then responds with an echo reply. You can easily troubleshoot a network by using the ping utility in your computer or workstation. -
Page 106: Test The Path From Your Computer To A Remote Device
N300 Wireless Router JWNR2000v3 Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. To test the path from a Windows computer: ... -
Page 107: Appendix A Supplemental Information
Supplemental Information This appendix provides factory default settings and technical specifications for the N300 Wireless Router JWNR2000v3. • Factory Settings • Technical Specifications... -
Page 108: Factory Settings
N300 Wireless Router JWNR2000v3 Factory Settings You can return the router to its factory settings. Insert the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. -
Page 109: Technical Specifications
N300 Wireless Router JWNR2000v3 Table 3. Factory default settings (continued) Feature Default behavior Firewall Inbound (communications coming Disabled (bars all unsolicited requests) in from the Internet) Outbound (communications going Enabled (all) out to the Internet) 1. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. -
Page 110: Appendix B Notification Of Compliance
We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the N300 Wireless Router JWNR2000v3 complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject to the following two conditions: •... -
Page 111: Canadian Department Of Communications Radio Interference Regulations
Canadian Department of Communications Radio Interference Regulations This digital apparatus (N300 Wireless Router JWNR2000v3) does not exceed the Class B limits for radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications. - Page 112 Cet équipement doit être installé et utilisé avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps. Interference Reduction Table The following table shows the recommended minimum distance between NETGEAR equipment and household appliances to reduce interference (in feet and meters). Household Appliance...
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Page 113: Index
Index deleting access remote viewing logs dashboard access points data packets, fragmented accessing remote computer default DMZ server adding default factory settings blocked services list of custom services, port forwarding restoring custom services, port triggering default gateway guest network deleting wireless device to network custom services address reservation... - Page 114 N300 Wireless Router JWNR2000v3 restoring FastLane label, product firmware version LAN LEDs firmware, upgrading described fragmented data packets troubleshooting front panel LAN ports MAC address troubleshooting LAN setup games, online, QoS for language setting gateway IP address lease, DHCP genie, NETGEAR...
- Page 115 N300 Wireless Router JWNR2000v3 troubleshooting remote management On/Off LED renewing connection status OpenDNS account repeater unit, setting up outgoing mail server reserved IP adresses Reset button restarting network restoring packets, fragmented configuration file Parental Controls default factory settings passphrases Router Information Protocol (RIP)
- Page 116 N300 Wireless Router JWNR2000v3 traffic metering repeater unit troubleshooting wireless security options trusted host wireless settings checking for correct SSID broadcast wireless signal Universal Plug and Play (UPnP) range of strength up time, system WMM (Wi-Fi Multimedia) upgrading firmware WPA encryption...