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Troubleshooting
t Memo
• In rare cases, the camera may not operate correctly due to
static electricity. This can be remedied by taking the battery
out and putting it back in again. If the camera operates
correctly, it does not require any repairs.
Problem
Battery is not
installed properly.
The camera does
not turn on.
The battery
power is low.
The built-in flash
is being charged.
6
There is no
available space on
the memory card.
The shutter
cannot be
Data being
released.
processed.
The lens aperture
ring is set to
a position other
than 9.
The subject
is difficult
Autofocus does
to focus on.
not work.
The subject
is too close.
88
Cause
Remedy
Check the orientation
of the battery.
Charge the battery.
Wait until charging is finished.
Insert a memory card with
available space or delete
unwanted images.
Wait until processing
is finished.
Set the lens aperture ring
to the 9 position or select
[Enable] in [27. Using Aperture
Ring] of the E4 menu. (p.85)
cannot work well for low-
v
contrast objects (the sky,
white walls, etc.), dark colors,
intricate designs, rapidly-
moving objects or scenery shot
through a window or a net-like
pattern.
Lock focus on another object
located at the same distance
as your subject, then aim at
the target and take a picture.
Alternatively, use w.
Move away from the subject
and take a picture.
Problem
Cause
The focus cannot
AF Mode of Live
be locked.
View is set to f.
The built-in flash
The flash mode is
does not
set to
or B.
A
discharge.
The camera is not
The USB
recognized when
connection mode
it is connected
is set to [PTP].
to a computer.
Dust or dirt
The CMOS
particles appear
sensor is dirty
in images.
or dusty.
There are pixels
There are
in the monitor or
defective pixels
captured images
in the CMOS
that do not light
sensor.
up or remain lit.
Remedy
Set [Contrast AF] to e, g,
or i. (p.46)
h
When the flash mode is set
to
or B, the flash will
A
not discharge if the subject
is bright.
Change the flash mode. (p.43)
Set [USB Connection] to
[MSC] in the D2 menu.
Activate [Dust Removal]
from the D4 menu. The Dust
Removal function can be
activated every time the
camera is turned on and off.
Refer to "Sensor Cleaning"
(p.89) if the problem persists.
Activate [Pixel Mapping]
from the D4 menu.
It takes about 30 seconds
to correct the defective pixels,
so be sure to install a fully
charged battery.
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