Solving Problems - Uniden DECT 1535 Series Owner's Manual

SOLVING PROBLEMS

If you have any trouble with your phone, try these simple steps first. If
you need help, visit our website listed on the front cover.
If...
No handsets can make
or receive calls.
A handset can't make
or receive calls.
A handset can make
calls, but it won't ring.
A handset is not
working.
A handset says
Unavailable.
No handsets display
Caller ID information.
Caller ID displays
briefly & then clears.
I can't transfer calls.
Two handsets can't
talk to the caller.
The answering system
does not work.
The system won't
record messages.
A handset can't access
the answering system.
try...
- Checking the telephone cord connection.
- Disconnecting the base AC adapter. Wait a
few minutes, then reconnect it.
- Making sure the base is plugged in.
- Moving the handset closer to the base.
- Making sure the ringer is turned on.
- Charging the battery for 15-20 hours.
- Checking the battery connection.
- Moving the handset closer to the base.
- Seeing if another handset is in Privacy Mode.
- Letting calls ring twice before answering.
- Making sure your Caller ID service is active.
- You may have to change the line mode.
Contact Customer Service for instructions.
- You may have to reset the handset. Contact
Customer Service for instructions.
- Making sure no handset is in Privacy Mode.
- Making sure the answering system is on.
- Making sure the base is plugged in.
- Making sure the Record Time is not set to
Announce Only.
- Deleting messages (memory may be full).
- Seeing if another handset is using the system.
- Making sure the phone is in standby.
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