Related Manuals for Panasonic Toughbook T8
Summary of Contents for Panasonic Toughbook T8
- Page 1 Toughbook T8 Toughbook T8 Care and Maintenance Care and Maintenance For Help Desk Professionals and End Users...
- Page 2 Overview Product Overview • Cleaning and Sanitizing • Battery and Power • Troubleshooting •...
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Page 3: Product Overview
Product Overview... - Page 4 Product Overview...
- Page 5 Product Overview...
- Page 6 Product Overview...
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Page 7: Maintenance
Maintenance Overview Panasonic 1-800-LAPTOP5 (527-8675) Panasonic •Toughbook_Tech_Support@us.panasonic.com •On-Line E-mail message submission Press F2 for Setup •Live Chat with Technical Support Representative Press F2 for Setup LCD/Touch Screen • Keyboard and Touch Pad • Outer Case • Battery • AC Adapter... -
Page 8: Feature Overview
Panasonic does not certify the effectiveness or endorse the use of any of the products listed • Panasonic tests for damage to the outer case as well as ingress protection of external and internal components and does • not test the effectiveness of the disinfectants tested... -
Page 9: Lcd / Touch Screen
Maintenance LCD / Touch Screen Cleaning Always use the blue cleaning cloth included with the • Panasonic Toughbook Panasonic You may also use the 3M Magic Cleaning Cloth • available online or at your local warehouse store or supercenter In an emergency you can use a dry all cotton t-shirt •... -
Page 10: Keyboard / Touch Pad
Maintenance Keyboard / Touch Pad Cleaning Always use the blue cleaning cloth included with the • Panasonic Toughbook You may also use the 3M Magic Cleaning Cloth • available online or at your local warehouse store or supercenter In an emergency you can use a dry all cotton t-shirt •... -
Page 11: Outer Case
Maintenance Outer Case Cleaning Always use the blue cleaning cloth included with the • Panasonic Toughbook Panasonic In an emergency you can use a dry all cotton t-shirt • Panasonic Disinfecting • You may use SaniWipe or an alcohol pad to disinfect... - Page 12 Maintenance Battery Normal Use Run the battery calibration utility once every 3 months • or so Panasonic The calibration utility will ensure that the battery is • used at its full capacity Panasonic 24 Hour Environments If you are connected to AC power at all times it is •...
- Page 13 Maintenance Battery Storage Panasonic When storing a battery make sure that the battery is • Panasonic not at full capacity. Drain the battery down to 25 percent before storing Make sure to store the battery in a cool dry place •...
- Page 14 Maintenance AC Adapter Storage Panasonic Do not wind the cord around the AC Adapter. This • may stretch and eventually break the internal connections/wiring Do not allow the AC Adapter to hang from a hook or • other device. This may stretch and eventually break...
- Page 15 Troubleshooting Overview Panasonic 1-800-LAPTOP5 (527-8675) •Toughbook_Tech_Support@us.panasonic.com Panasonic •On-Line E-mail message submission •Live Chat with Technical Support Representative Press F2 for Setup Press F2 for Setup Panasonic Diagnostic Utility • Troubleshooting Major Components • Things to remember •...
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Page 16: Diagnostic Utility
Troubleshooting Diagnostic Utility PC-Diagnostic Utility CPU/System RAM 1024 MB HDD 120GB Video Sound Modem Part of the System BIOS • Independent of Operating System • WLAN Bluetooth PC Card Tests All Major Components • Keyboard Touch Pad Touch Screen Test All Components or Single •... - Page 17 Troubleshooting Diagnostic Utility Start / Restart the device • Panasonic At the Panasonic welcome screen, press • the [F2] to enter the BIOS Set Up Utility Panasonic Press the [F9] key, then press the [Enter] • key to accept all default values Press the [F10] key to save all values and •...
- Page 18 Troubleshooting Diagnostic Utility Start / Restart the device • At the Panasonic welcome screen, press the • Panasonic following key combination: [CTRL]+[F7] If the there is a BIOS password, you can use • the [CTRL]+[F10] key combination to bypass the BIOS password. This key combination will...
- Page 19 Troubleshooting Diagnostic Utility CPU/System • PC-Diagnostic Utility RAM (installed RAM size will display) • CPU/System RAM 1024 MB HDD 120GB Video Sound Modem HDD (installed HDD size will display) • Video • WLAN Bluetooth PC Card Sound • Modem • •...
- Page 20 Troubleshooting Diagnostic Utility PC-Diagnostic Utility Each section will flash during the test and • CPU/System RAM 1024 MB HDD 120GB Video Sound Modem then display the pass/fail color WLAN Bluetooth PC Card Blue = Standby/Waiting for instruction • Yellow = Running Diagnostic •...
- Page 21 Troubleshooting Diagnostic Utility PC-Diagnostic Utility Stop the test, press the grey STOP button • when the status light is blue. CPU/System RAM 1024 MB HDD 120GB Video Sound Modem You may need to press the stop button more • than once WLAN Bluetooth PC Card...
- Page 22 Troubleshooting Power Symptom: System will not power on • Panasonic Panasonic System will not charge battery • No battery charge light • Panasonic Check for: AC Adapter model number • DC In Jack for damage or movement • Press F2 for Setup •...
- Page 23 Troubleshooting Battery Symptom: System will not power on • Panasonic System will not charge battery • No battery charge light • Panasonic Check for: AC Adapter model number • DC In Jack for damage or movement • Press F2 for Setup •...
- Page 24 Troubleshooting Battery Symptom: Battery Status Light is Blinking Orange • Panasonic Issue: System temperature is too hot • Panasonic System will not charge battery • Economy mode is Enabled and battery level is above • Press F2 for Setup Steps:...
- Page 25 Troubleshooting Battery Symptom: Battery Status Light is Blinking Red • Panasonic Issue: Battery malfunction or fault • Panasonic Charging circuit malfunction or fault • Steps: Press F2 for Setup Power unit off • Remove AC Adapter • Press F2 for Setup Remove Battery •...
- Page 26 Troubleshooting Battery Symptom: Battery life is shorter than expected • Panasonic Check for: AC Adapter model number • Panasonic DC In Jack for damage or movement • Loose or damaged AC Adapter cables • Check for power at the wall or power strip •...
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Page 27: Battery Recalibration
Configuration Battery Recalibration Useful for batteries that have shorter than • expected run times Resets the expected power levels at each state, • effectively resetting the meaning of 0-100% Not the same as “refreshing” a Ni-Mh battery that • has “memory” issues Utility recalibrates the battery level by fully •... - Page 28 Configuration Battery Recalibration NEVER REMOVE THE AC ADAPTER • DURING BATTERY RECALIBRATION NEVER POWER THE UNIT OFF DURING A • BATTERY RECALIBRATION THE BATTERY MAY BECOME DAMAGED IF • THE BATTERY RECALIBRATION IS INTERRUPTED YOU MUST RUN THE BATTERY • RECALIBRATION AGAIN IF THE UNIT HAS BEEN DISTURBED DURING THE BATTERY CALIBRATION UTILITY...
- Page 29 Troubleshooting WWAN Symptom: Installation of the Wireless Connection Software fails • Panasonic Wireless Connection Software does not “see” the • modem Panasonic Check for: Device Manager has an entry for Sierra Wireless • Modem under Modems, Network Adapters, and COM...
- Page 30 Troubleshooting WWAN Symptom: Wireless modem does not connect to wireless network • Panasonic Wireless Modem has intermittent connection to the • wireless network Panasonic Check for: Make sure that the wireless modem has been activated • Press F2 for Setup by using the Carrier’s Connection Manager or contact...
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Page 31: Touch Screen
Troubleshooting Touch Screen Symptom: Cursor Jumps when in use • Panasonic Cursor is erratic • Cursor moves in different direction • Panasonic Cursor does not track correctly • Steps: Calibrate the touch screen using the Calibration Utility • Press F2 for Setup •... - Page 32 Troubleshooting Touch Screen Symptom: Cursor Jumps when in use • Cursor is erratic • Cursor moves in different direction • Cursor does not track correctly • Confirm: Use a drawing program such as MS Paint to confirm • cursor behavior The Calibration Utility test can also confirm the •...
- Page 33 Troubleshooting Touch Screen Symptom: Cursor Jumps when in use • Cursor is erratic • Cursor moves in different direction • Cursor does not track correctly • Steps: Calibrate the touch screen using the Calibration Utility • • If logged in as a user, log in as an Administrator, calibrate the touch screen and test the touch screen’s functionality •...
- Page 34 Troubleshooting Touch Screen Symptom: Touch Screen does not function at all • Touch Screen works intermittently • Touch Screen will not calibrate • Calibration program will not save calibration points or • ends in an error when exiting Steps: If logged in as a user, log in as an Administrator, •...