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stubborn dog stay + play wireless fence ® receiver collar Model Number operating guide PIF00-13672 Please read thIs eNtIre guIde beFore begINNINg...
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Important Safety Information Explanation of Attention Words and Symbols used in this guide This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.
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Aggressive dogs can cause severe injury or death to their owners and others. If you are not sure that this product is right for your dog, please talk to your veterinarian or a certified trainer. www.petsafe.net...
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• This PetSafe Stay + Play Wireless Fence ® ® NOT a solid barrier. The system is designed to act as a deterrent to remind pets by Static Correction to remain in the boundary established. It is important that you reinforce training with your pet on a regular basis.
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- When using a separate collar for a lead, don’t put pressure on the electronic collar. - Wash the dog’s neck area and the contacts of the collar weekly with a damp cloth. www.petsafe.net...
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- Examine the contact area daily for signs of a rash or a sore. - If a rash or sore is found, discontinue use of the collar until the skin has healed. - If the condition persists beyond 48 hours, see your veterinarian.
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• If you use a collar and leash for training, be sure the extra collar does not put pressure on the contact points. • Never remove power from the system when the collar is on the pet. This may activate the Receiver Collar. www.petsafe.net...
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• To prevent an unintended correction, after the Boundary Flags have been placed, be sure to set the static correction on the Receiver Collar back to level 1 tone only. • Do not charge your Receiver Collar every night. Charging too often can reduce battery life.
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— essentials that influence memories for a lifetime. If you have any questions about our products or training your pet, please visit our website at www.petsafe.net or contact our Customer Care Center at 1-800-732-2677. To get the most protection out of your warranty, please register your product within 30 days at www.petsafe.net.
How the System Works The PetSafe Stubborn Dog Stay + Play Wireless Fence has been ® ® proven safe, comfortable, and effective for pets over 5 pounds. The system works by transmitting a radio signal up to 105 feet in all directions.
Contact Points: Deliver the safe Static Correction when your pet moves into the Boundary Zone. Contact Point Receiver Charger: Charges the batteries inside the Receiver Collar Receiver Charge Jack: Connection point for charging Receiver battery. Receiver Charge Jack www.petsafe.net...
Step Charge the Receiver Collar The Receiver Collar Charger is designed to plug into a standard AC wall outlet. The Receiver Collar light will glow red when the Receiver Charger is properly seated into the Receiver Charge Jack. The light will turn green when charging is complete.
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The rubber plug needs to remain attached to the Receiver Collar. Plug the Receiver Charger into the Receiver Charge Jack on the Receiver Collar. The Receiver Charge Jack and Receiver Charger are keyed to fit one way. Do not force it in backwards. www.petsafe.net...
Step Prepare the Receiver Collar Your Receiver Collar comes with Short Contact Points. Use the Long Contact Points for pets with long or thick hair. Tighten the Contact Points using the Contact Point Wrench (2A). Check tightness weekly. Turning the Receiver Collar ON Press and hold the Mode Button continuously for 5 seconds (2B).
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OFF and all Receiver Indicator Lights will stay OFF indicating that the unit is turned OFF. To extend the time between charging the Receiver Collar, consider turning OFF the Receiver Collar when it is not in use. www.petsafe.net...
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Receiver Collar Status Indicators The Receiver Collar Status Indicator Light along with the Receiver Collar Alarm Tone are used to determine the battery status, and the correction type. Refer to the Receiver Collar Status Indicator Table below to understand the status lights and tones for the Receiver Collar. During normal operation, the Receiver Collar Indicator Light will flash every 4-5 seconds to indicate the battery status as shown in the table below.
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Slow blinking Collar battery charge No tone green 100%-60% (every 4-5 seconds) Slow blinking Collar battery charge No tone yellow 60%-20% (every 4-5 seconds) Collar battery charge Slow blinking red No tone 20% or less, charge (every 4-5 seconds) immediately www.petsafe.net...
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Receiver Activation Status Fast pulsating green Warning tone Warning tone (3 flashes per second Tone for Static Correction Fast pulsating red duration of being delivered (3 flashes per second) Static Correction up to 15 seconds Over Correction Protection; Continuous green No tone collar locked for (10 seconds)
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Correction Level Button while the Receiver Collar is on level 6 will cause the Receiver Collar to revert to level 1. Refer to the Function and Response Table to choose the Static Correction level that best fits your pet. www.petsafe.net...
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Function and Response Table Indicator Static Receiver Temperament Light Correction Collar of Pet Response Level Function 1 Red Flash No Static Initial Training Correction, Mode Tone Only 2 Red Flashes Low Static Timid Correction 3 Red Flashes Medium- Timid or Average Low Static Correction 4 Red Flashes...
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While the system locks out further Static Correction, the green light will remain on for 10 seconds. In the unlikely event that your pet leaves the Pet Area, he will not receive a Static Correction upon return to the Pet Area. www.petsafe.net...
Step Fit the Receiver Collar Important: The proper fit and placement of your Receiver Collar is important for effective training. The Contact Points must have direct contact with your pet’s skin on the underside of his neck. See important safety information on pages 5-7. To assure a proper fit, please follow these steps: 1.
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Contact Point and your pet’s neck. The fit should be snug but not constricting (3B). Allow your pet to wear the collar for several minutes then recheck the fit. Check the fit again as your pet becomes more comfortable with the Receiver Collar. www.petsafe.net...
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6. Trim the collar as follows (3C): a. Mark the desired length of the Receiver Collar with a pen. Allow for growth if your pet is young or grows a thick winter coat. b. Remove the Receiver Collar from your pet and cut off the excess.
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To Re-Thread the Collar Slide Buckle The slide buckle prevents the collar from becoming loose around your pet’s neck. Ridges The ridges must be facing up; the collar will slip if it is not properly threaded. www.petsafe.net...
Taking Your Pet Out of the Pet Area Important: Remove the Receiver Collar and leave it in the Pet Area. Once your pet learns the Boundary Zone, he will be reluctant to cross it for walks or car rides. Option 1: Replace the Receiver Collar with a regular collar. Put your pet in a car that is within the Pet Area and drive him out of the Pet Area.
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• No. You would need to purchase a separate remote Transmitter Remote Training System. Contact the that will work with Customer Care Center at 1-800-732-2677 the Wireless System or visit our website at www.petsafe.net to Receiver Collar? locate a retailer near you. www.petsafe.net...
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If I have a question • Contact the Customer Care Center at about my Stay + 1-800-732-2677 or visit our web site at Play Wireless www.petsafe.net. Fence or need ® replacement parts, where can I get answers or service? Can I use the Stay • This product is not for use with aggressive...
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Receiver Indicator Light acts as a low battery? battery indicator, flashing red every 4 to 5 seconds when battery charging is required. Can I place the • Yes. You may use any 3/4 inch, non-metallic Receiver on collar. another collar? www.petsafe.net...
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Do I need to • Check your pet’s neck daily for irritation perform from the maintenance on Contact Points. my Stubborn • Check the Contact Points on the Receiver Dog Stay + Play Collar weekly to make sure they are clean. Wireless Fence ®...
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Receiver Collar. Why does my • The tone only mode can be used in training Receiver Collar your pet to his boundary or for well-trained have a tone only pets that no longer require Static Correction. mode? www.petsafe.net...
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Troubleshooting The Receiver Collar • Make sure Receiver Collar is turned on and is not beeping Battery Status Lights are flashing every 4-5 when setting up seconds the Boundary Zone. • Charge Receiver Collar • The beep may be difficult to hear in a noisy environment.
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• Ensure the entire house is within the Pet Area. The Transmitter may need to be moved to adjust the Pet Area to include the entire house. • If relocating the Transmitter, remove the Receiver Collar from your pet before removing power from the Transmitter. www.petsafe.net...
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My pet is receiving • The Receiver Collar activates when it loses a Static Correction the Transmitter signal. The metal crate may in his metal crate. block the Transmitter signal which causes the Receiver Collar to activate. • Remove the Receiver Collar from your pet when placing him in his metal crate.
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Receiver Collar. • Trim your pet’s fur where the Contact Points touch the neck and/or switch to the longer Contact Points. • Contact Points must be in contact with dog’s skin. • Increase the Static Correction Level. • Repeat training steps to reinforce training. www.petsafe.net...
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My pet reacts • Lower the Static Correction Level. strongly to the • Make sure you are in control of the situation Static Correction when your pet receives his first Static and has become Corrections (have him on a leash attached to fearful.
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Receiver Collar Transmitter away from the In-Ground Fence does not activate System. near their property. • Adjust the Pet Area so that the Receiver Collar activates at least 5 feet beyond the reduced Boundary setting when walking towards the In-Ground Fence. www.petsafe.net...
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The Receiver Collar • Failing to follow the important safety has injured my pet’s information at the front of the Operating neck. Guide has caused pressure ulcers. Some descriptions of advanced pressure ulcers describe the sores as looking like burns on the dog’s neck.
Correction Level to 2 or above. 2. Hold the Test Light Contacts to the Contact Points. 3. Walk toward the Boundary Zone holding the Receiver Collar at your pet’s neck level until the Test Light flashes. Save Test Light for future testing. www.petsafe.net...
Terms of Use and Limitation of Liability 1. Terms of Use This Product is offered to you conditioned upon your acceptance without modification of the terms, conditions and notices contained herein. Usage of this Product implies acceptance of all such terms, conditions, and notices. 2.
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Product. Buyer assumes all risks and liability from the use of this Product. 5. Modification of Terms and Conditions Radio Systems Corporation reserves the right to change ® the terms, conditions and notices under which this Product is offered. www.petsafe.net...
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Compliance FCC/Canada This Class B digital apparatus complies with Canadian ICES-003. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a residential environment.
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Radio Systems Corporation, could result in not meeting compliance ® with FCC regulations and void the user’s authority to operate the equipment. Australia This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority). www.petsafe.net...
This product has the benefit of a limited manufacturer’s warranty. Details of the warranty applicable to this product and its terms can be found at www.petsafe.net and/or are available by sending a stamped addressed envelope to PetSafe Ltd. Redthorn House, Unit 9, Chorley ®...
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