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THOMSON 716 User Manual

THOMSON 716 User Manual

Residential adsl gateway with voip (mgcp)
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SpeedTouch™716
(WL)
v5
Residential ADSL Gateway with VoIP (MGCP)
User's Guide
Release R5.3
SpeedTouch™716
WL
v5

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Summary of Contents for THOMSON 716

  • Page 1 SpeedTouch™716 (WL) Residential ADSL Gateway with VoIP (MGCP) User’s Guide Release R5.3 SpeedTouch™716...
  • Page 3 SpeedTouch™ (WL) User’s Guide R5.3 MGCP...
  • Page 4 Trademarks The following trademarks are used in this document: SpeedTouch™ is a trademark of THOMSON. Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. Ethernet™ is a trademark of Xerox Corporation. Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli- ance", their respective logos and "Wi-Fi Protected Access"...

  • Page 5: Table Of Contents

    SpeedTouch™ Features ..............4 1.1.1 Hardware Specifications .................. 5 1.1.2 Software Features ..................6 SpeedTouch™ LED Behaviour............8 How to Access your SpeedTouch™ ..........10 1.3.1 Access via the Web Interface................. 11 1.3.2 Access via CLI ..................... 12 1.3.3 Access via FTP .................... 14 1.3.4...
  • Page 6 Windows XP BroadBand Connection ........... 41 Mac OS X PPPoE Dial-in Client ............ 45 4 Voice over IP..............47 Telephony Setup ................48 Supplementary Telephony Services ..........51 5 SpeedTouch™ Web Interface ........55 Navigation..................56 5.1.1 Menu ......................57 5.1.2 Language Bar ....................
  • Page 7 Contents Toolbox ..................76 5.5.1 Remote Assistance ..................77 5.5.2 Telephony ....................78 5.5.3 Game & Application Sharing ................79 5.5.4 Defined Games & Applications ............... 80 5.5.5 Game or Application Definition ............... 81 5.5.6 New Game or Application ................82 5.5.7 Parental Control ...................
  • Page 8 Contents General SpeedTouch™ Troubleshooting ........116 7.1.1 Wired Ethernet Troubleshooting..............117 7.1.2 Wireless Ethernet Troubleshooting ..............118 7.1.3 Upgrade Troubleshooting................119 UPnP™ on Windows XP Systems ..........120 Voice over IP Troubleshooting........... 122 Reset to Factory Defaults ............123 E-DOC-CTC-20050803-0002 v2.0...

  • Page 9: About This User's Guide

    Terminology Generally, the SpeedTouch™716 (i) and the SpeedTouch™ 716 (i) WL will be referred to as SpeedTouch™ in this User’s Guide. Documentation and THOMSON continuously develops new solutions, but is also committed to improve software updates its existing products.
  • Page 10 About this User’s Guide E-DOC-CTC-20050803-0002 v2.0...

  • Page 11: Your Speedtouch

    Internet or over the traditional phone line - all combined in one device. Installation For more information on how to set up your SpeedTouch™, installation and wiring and how to do a first Internet connection setup, refer to the provided Installation and Setup Guide.

  • Page 12: Speedtouch™ Features

    Chapter 1 Your SpeedTouch™ 1.1 SpeedTouch™ Features Introduction Your SpeedTouch™ offers you a wide range of outstanding features. In this section you will find a comprehensive overview of the: Hardware Specifications Software Features E-DOC-CTC-20050803-0002 v2.0...

  • Page 13: Hardware Specifications

    LED indicators for all interfaces Reset button One recessed reset button for restoring the default settings Wireless performance On the SpeedTouch™716 Typical indoor coverage: 60m Dynamic rate switching Manual / Automatic channel selection Manual / Automatic selection of pure 802.11g, pure 802.11b or mixed mode (802.11b/g) network...

  • Page 14: Software Features

    Integrated Dynamic DNS client Security PAP (RFC1334), CHAP (RFC1994) for PPP session Integrated Stateful Inspection Firewall, Intrusion Detection Parental Control, URL Filtering Wireless security on SpeedTouch™716 64/128bit WEP encryption, WPA-PSK Wireless client registration/access control Multi-level SpeedTouch™ access policies, Digest Authentication E-DOC-CTC-20050803-0002 v2.0...
  • Page 15 Chapter 1 Your SpeedTouch™ Configuration Quick Installation Wizard, Home Install Wizard, Easy Setup wizard Semi-automatic PPP-based Internet connect via HTTP Intercept Intuitive web-based GUI (HTTP/HTTPs) Advanced configuration via telnet - Command Line Interface (CLI) Remote management access control Management Multi-level user protection, Event logging...

  • Page 16: Speedtouch™ Led Behaviour

    Chapter 1 Your SpeedTouch™ 1.2 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. VoIP Ethernet WLAN Phone Ready Following table shows the meaning of the different LEDs.
  • Page 17 Chapter 1 Your SpeedTouch™ Indicator Description Name Colour State Green Flashing USB activity USB connection, no activity Power off or wait for USB connection going up WLAN Green Flashing Wireless activity (SpeedTouch™7 Wireless LAN enabled WL only) Wireless LAN disabled...

  • Page 18: How To Access Your Speedtouch

    Chapter 1 Your SpeedTouch™ 1.3 How to Access your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of the following ways. Access Method Can be used to Web browser Configure your SpeedTouch™ via HTTP or HTTPs. For more information, see “1.3.1 Access via...

  • Page 19: Access Via The Web Interface

    1.3.1 Access via the Web Interface Procedure To access the SpeedTouch™ via the web interface: Open a web browser. In the address bar type your SpeedTouch™’s IP address or DNS host name, by default that is http://speedtouch.lan or 192.168.1.254. You can access the pages via HTTP or HTTPs.

  • Page 20: Access Via Cli

    A Telnet session This requires that TCP/IP connectivity exists between the host from which the Telnet session is opened and the SpeedTouch™. Your SpeedTouch™ and the connected computer must have an IP address in the same subnet. Quote site commands (over FTP) For more information, see “...
  • Page 21 Enter your SpeedTouch™ security user name and password. The default user is ‘Administrator’ and the default password is blank. As soon as you’ve opened a session to the CLI, the SpeedTouch™ banner is displayed, followed by the CLI prompt, as shown in the example below.

  • Page 22: Access Via Ftp

    Chapter 1 Your SpeedTouch™ 1.3.3 Access via FTP File Transfer Protocol You can access the file system of the SpeedTouch™ via the File Transfer Protocol (FTP) (FTP), in order to: Restore or backup configuration files, templates or language packs. Upgrade your configuration.
  • Page 23 Chapter 1 Your SpeedTouch™ File system access On the different directories you have following rights. rights Directory Access rights NO read/write root read/write Common FTP Depending on the access rights you have on a directory, you can use one of commands following commands.

  • Page 24: Ftp File Transfer

    Example: To execute the CLI command to list all IP addresses :ip iplist currently assigned to SpeedTouch™ interfaces: At the FTP prompt type ‘quote site ip iplist’ and press Enter. quote site ip iplist ftp>...

  • Page 25: Remote Assistance

    URL (the HTTPs link) User name Password Your ISP is now able to access your SpeedTouch™ via the secure HTTPs link in combination with the provided certificate (a secure authentication mechanism). For security reasons, after 20 minutes of inactivity, or on reboot, remote assistance will be automatically disabled.
  • Page 26 Chapter 1 Your SpeedTouch™ E-DOC-CTC-20050803-0002 v2.0...

  • Page 27: Local Network Setup

    Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedTouch™ offers you following local networking solutions: Wired Ethernet (v1.1) Wireless Ethernet on the SpeedTouch™716v5 WL Device settings Once you’ve connected a device, you are able to personalise its settings: Go to the SpeedTouch™...

  • Page 28: Wired Ethernet

    Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the backpanel allow you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with installed Ethernet card. Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices.

  • Page 29: Usb

    128 MB of memory 30 MB of free disk space Prerequisites It is strongly advised to remove any SpeedTouch™ USB driver installation that may reside on your computer before you install USB drivers from the SpeedTouch™ Setup CD delivered with your SpeedTouch™ product.
  • Page 30 Chapter 2 Local Network Setup Installing Windows USB The first time you connect the SpeedTouch™ to your computer through the USB port, as soon as you plug the USB cable into the computer, you will be prompted for a driver USB driver.
  • Page 31 Proceed as follows: Insert the blue USB cable provided into the SpeedTouch™ USB port marked with the USB logo. An USB logo looks like this: The other end of the USB cable fits in (one of) the USB port(s) of your computer.

  • Page 32: Wireless Ethernet

    IEEE 802.11b, which means 802.11b and 802.11g devices can coexist in the same wireless network. The Wireless Distribution System (WDS) on your SpeedTouch™ allows you to extend the range of your wireless network. To be able to use WDS, you will need to introduce an additional WDS-enabled access point into your wireless network.

  • Page 33: Wireless Basics

    The WLAN's 'radio' link is a shared medium. As no physical connection exists between the SpeedTouch™ and wireless clients, a name must be given to allow unique identification of your WLAN radio link. This is done by the Service Set ID (SSID), also referred to as Network Name.
  • Page 34 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimization of the wireless link. If for example the antenna is erect, wireless links in the horizontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, that is by reflections of the radio signal against walls or ceilings.

  • Page 35: Connecting First-Time Wireless Clients

    The SpeedTouch™ is broadcasting its network name (SSID). This default network name (SSID) is printed on the identification label located on the bottom of your SpeedTouch™ and is unique for each device. It consists of the concatenation of the word “SpeedTouch” and 6 hexadecimal characters, without any spaces, for example SpeedTouch123456.
  • Page 36 To associate your wireless client to the SpeedTouch™: Click the network icon in the notification area: The Wireless Network Connection window appears. In the Choose a wireless network list, select the SpeedTouch™ wireless network and click Connect. Following window appears.
  • Page 37 Chapter 2 Local Network Setup Wireless device Once you’ve connected a device, you are able to personalise its settings. settings For more information, see “ Device settings” on page To add a wireless device to the Access Control List (ACL), select Allowed on WLAN.

  • Page 38: Wireless Security

    2.3.3 Wireless Security Introduction Since the SpeedTouch™ wireless environment is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders. To secure your wireless network, following wireless access point settings can be...
  • Page 39 Low (Security disabled, the default): No security; the data will not be encrypted, no authentication process will be used. Medium: Use WEP (Wired-Equivalent Privacy) to encrypt the traffic between the SpeedTouch™ and the clients by sharing a pre-defined 64-bit or a 128-bit Network key for secure communication with legacy 802.11b clients.

  • Page 40: Connecting Additional Wireless Clients

    The SpeedTouch™ searches for new wireless stations that use the encryption key of the SpeedTouch™ Access Point. The SpeedTouch™ takes you to the Home Network. The new station will be shown next to the name of the SpeedTouch™ WLAN. Click the name of the new station.

  • Page 41: Extending The Range Of Your Wireless Network

    The SpeedTouch™ and your wireless repeater do not necessarily need to use the same SSID. Using different SSIDs allows you to force your wireless clients to use either the access point of the SpeedTouch™ or the one of your wireless repeater.
  • Page 42 In the Pick a task... list, click Scan for wireless access points. A warning will be displayed.. Click OK. The SpeedTouch™ will scan for access points on the same radio channel. Select your repeater in the List of Accessible Access Points and click Apply. E-DOC-CTC-20050803-0002 v2.0...

  • Page 43: Internet Connectivity Dial-In Clients

    Windows XP “3.2 Internet Gateway (Internet Gateway Device Control Agent” Device) on page 39 Host PPP dial-in client for a SpeedTouch™ configured in pure bridging mode: 1 Windows XP Windows XP “3.3 Windows XP Broadband connection BroadBand Connection” 2 Mac OS X PPPoE dial-in Mac OS X “3.4 Mac OS X PPPoE...
  • Page 44 To be able to use a broadband dial-in application on your computer for connecting to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the Setup CD or the embedded Easy Setup.

  • Page 45: Speedtouch™ Web

    Internet Connectivity Dial-In Clients 3.1 SpeedTouch™ Web Pages Introduction As the SpeedTouch™ web pages are controllable from any Operating System with an installed web browser, the method to establish PPP sessions described later, can be used on any computer system.
  • Page 46 Go to the SpeedTouch™ Home page. Click Disconnect at the appropriate broadband connection. As a result the SpeedTouch™’s embedded PPP dial-in client will close the Internet connection. The Internet Link status will change to Disconnected and your computer is off-line.

  • Page 47: Internet Gateway Device Control Agent

    IGD Discovery and Control Client (see “ Adding IGD Discovery and Control” on page 121). UPnP™ must be enabled on your SpeedTouch™. To enable UPnP, see “5.5.3 Game & Application Sharing” on page Starting an Internet Proceed as follows: session In the Windows task bar, click Start.
  • Page 48 Chapter 3 Internet Connectivity Dial-In Clients Internet connection As long as the SpeedTouch™’s embedded PPP dial-in client is connected, you are able to overview the connection status and some counters by double-clicking the Internet status Connection icon in your computer’s Network Connections window.

  • Page 49: Windows Xp Broadband Connection

    Chapter 3 Internet Connectivity Dial-In Clients 3.3 Windows XP BroadBand Connection Prerequisites To be able to use the Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Start menu, click (Settings >) Control Panel.
  • Page 50 Chapter 3 Internet Connectivity Dial-In Clients Select whether the connection will be available to any user or only to yourself. Fill in the Internet account information. This information should be provided by your service provider. At the end of the configuration the following window appears. Click Finish to complete the configuration.
  • Page 51 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Proceed as follows: Internet session On the Start menu, point Connect To and click the name of the connection you’ve created, for example YourISP. If you are using the Classic Start menu click Start > Settings > Network (and Dial-up) connections >...
  • Page 52 Chapter 3 Internet Connectivity Dial-In Clients Terminating a Proceed as follows: broadband Internet On the Start menu, point Connect To and click the name of the connection session you’ve created, for example YourISP. If you are using the Classic Start menu go to Start > Settings > Network (and Dial-up) connections >...

  • Page 53: Mac Os X Pppoe Dial-In Client

    Chapter 3 Internet Connectivity Dial-In Clients 3.4 Mac OS X PPPoE Dial-in Client Prerequisites To be able to use the Windows XP BroadBand Connection, your SpeedTouch™ must be configured for either: Bridging, or PPPoE Relay Configuring a Proceed as follows: broadband connection On the Apple menu, click System Preferences.
  • Page 54 Chapter 3 Internet Connectivity Dial-In Clients Starting a broadband Proceed as follows: Internet session Click the Internet Connect dockling. If the Internet Connect dockling is not available, go to the Applications folder on the system startup disk and double-click Internet Connect. The following window appears.

  • Page 55: Voice Over Ip

    The additional lines allow you to make and receive several internal and external Internet calls simultaneously. It is also possible to connect a fax machine to your SpeedTouch™, enabling to send and receive faxes over your Internet connection or over the traditional phone line.

  • Page 56: Telephony Setup

    Voice over IP 4.1 Telephony Setup Telephony installation The SpeedTouch™ is equipped to connect one or two analogue phones or faxes. Use a phone cable with RJ-11 connectors to: Wire the SpeedTouch™ Phone port(s) to your phone(s) or fax. Wire the SpeedTouch™ PSTN port to your telephone wall outlet or distributed filter depending on your Service Provider’s specific needs.
  • Page 57 Chapter 4 Voice over IP Enable the telephony Proceed as follows: service Go to the SpeedTouch™ web pages. For more information, see “1.3.1 Access via the Web Interface” on page In the menu select Toolbox > Telephony. On the top right, click Configure.
  • Page 58 The phone(s) attached to the SpeedTouch™ are reachable for incoming VoIP calls, as long as your SpeedTouch™ is powered on and the VoIP Ready LED is For calls over the regular phone line, your phones are line powered by the telephone company and thus are always reachable, even if the modem is powered off.

  • Page 59: Supplementary Telephony Services

    “ Using the services on the phone” on page Forced FXO Allows you to force the SpeedTouch™ to make the phone call over the PSTN, that is the regular telephone line. For more information on how to use some of these services, see “...
  • Page 60 Chapter 4 Voice over IP Using the services on In following table the procedures are shown of how to use a telephony service. The commands are depending on your provider’s configuration, so might be different the phone from the ones described here. For more information, see your provider’s documentation.
  • Page 61 A. Command overview In the table below all standard service codes of the telephony services are listed. On your SpeedTouch™ these might be different, depending on your provider. Phone command: Is used to: drop a held call...
  • Page 62 Chapter 4 Voice over IP E-DOC-CTC-20050803-0002 v2.0...

  • Page 63: Speedtouch™ Web Interface

    5 SpeedTouch™ Web Interface Introduction The SpeedTouch™ comes with embedded HTML pages, providing an interface to the software installed on the device. It allows easy setup and management of the SpeedTouch™ via your web browser form any PC connected to the SpeedTouch™.

  • Page 64: Navigation

    Chapter 5 SpeedTouch™ Web Interface 5.1 Navigation Navigation components The SpeedTouch™ web interface consists of following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Language bar Menu Tasks E-DOC-CTC-20050803-0002 v2.0...

  • Page 65: Menu

    5.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 66: Language Bar

    5.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ web interface. The language bar will only be shown if more than one language is available.

  • Page 67: Navigation Bar

    The navigation bar is located on the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ web interface. Get context related Help information. Display level Depending on the page you are viewing following buttons will be available: Overview to view a summary of the current status or configuration.

  • Page 68: Notification Area

    Chapter 5 SpeedTouch™ Web Interface 5.1.4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages indicated by a red traffic light. Warnings indicated by an orange traffic light. Information indicated by a green traffic light.

  • Page 69: Tasks

    SpeedTouch™ Web Interface 5.1.5 Tasks Tasks To allow a swift configuration of your SpeedTouch™, some pages may offer you a number of related tasks. These tasks will guide you to the page where you can perform the selected task. E-DOC-CTC-20050803-0002 v2.0...

  • Page 70: Home

    Chapter 5 SpeedTouch™ Web Interface 5.2 Home SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable page aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20050803-0002 v2.0...

  • Page 71: Speedtouch

    Chapter 5 SpeedTouch™ Web Interface 5.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of following items: Information Configuration Event Logs The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Information Configuration E-DOC-CTC-20050803-0002 v2.0...

  • Page 72: Information

    Chapter 5 SpeedTouch™ Web Interface 5.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20050803-0002 v2.0...

  • Page 73: Speedtouch™ Easy Setup

    5.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard This wizard helps you configure your SpeedTouch™ Internet connection. To configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: On the left menu, click SpeedTouch. In the Pick a task... list, click Set up.

  • Page 74: Restart

    Chapter 5 SpeedTouch™ Web Interface 5.3.3 Restart Accessing the Restart Proceed as follows: page On the left menu, click SpeedTouch. In the Pick a task... list, click Restart. Restarting your Proceed as follows: SpeedTouch™ Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts.

  • Page 75: Configuration

    “5.3.2 SpeedTouch™ Easy Setup” on page Configure the time settings of your SpeedTouch™: Select Auto-configuration if you want the SpeedTouch™ to use a time server to synchronise its clock to a dedicated time server. Clear Auto-configuration to manually configure the SpeedTouch™ time settings.

  • Page 76: Backup & Restore

    Click Browse. Select the configuration file you want to restore and click Open. Click Restore Configuration Now. The SpeedTouch™ loads your configuration and restarts. At the end of the procedure, the SpeedTouch™ returns to the Home page. E-DOC-CTC-20050803-0002 v2.0...

  • Page 77: Reset To Factory Defaults

    Chapter 5 SpeedTouch™ Web Interface 5.3.6 Reset to Factory Defaults Introduction This page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted. Accessing the Reset to Proceed as follows: Factory Defaults page On the left menu, click SpeedTouch.

  • Page 78: Event Logs

    SpeedTouch™ Web Interface 5.3.7 Event Logs Event Logging The Event Logs page summarizes the latest events recorded on your SpeedTouch™. Recorded Events The Recorded Events table gives you an overview of the latest event logs that have been recorded since power on. The first column of the table indicates the...

  • Page 79: Broadband Connection

    The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection. If you configured a dial-up connection, you are able to establish/terminate the connection by clicking Connect/Disconnect.

  • Page 80: Connectivity Check

    In the Internet Service to Check list, click the Internet service that you want to check. Click Check Connectivity. The SpeedTouch™ lists the test results in the Test Results list. Analysing the test If the test is successful, you will get a list of green check marks. Otherwise a red results cross will indicate which tests have failed.

  • Page 81: Dsl Connection

    Chapter 5 SpeedTouch™ Web Interface 5.4.2 DSL Connection Overview Click Overview to view brief information on your DSL connection. Details Click Details to view more detailed information on your DSL connection. E-DOC-CTC-20050803-0002 v2.0...

  • Page 82: Internet Services

    Chapter 5 SpeedTouch™ Web Interface 5.4.3 Internet Services Internet Services The Internet Services page displays information on your Internet Connection(s). information If you configured a dial-up connection you are able to establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more.

  • Page 83: Internet Service Settings

    Chapter 5 SpeedTouch™ Web Interface 5.4.4 Internet Service Settings Accessing the Internet Proceed as follows: Service Settings page On the Broadband Connection menu click Internet Services. Click the View more link of the internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service.

  • Page 84: Toolbox

    Parental Control Allows you to block/allow access to specific web sites. Firewall Allows you to configure the security level of the SpeedTouch™ firewall. Intrusion Detection Allows you to view the intrusions you are protected against. Dynamic DNS Allows you to assign a DNS host name to your broadband connection(s).

  • Page 85: Remote Assistance

    Chapter 5 SpeedTouch™ Web Interface 5.5.1 Remote Assistance Enabling Remote This page allows you to make your SpeedTouch™ accessible for remote support. Assistance You must be connected to the Internet to be able to enable remote assistance. To use remote assistance: If needed, type a password in the Password box.

  • Page 86: Telephony

    Telephone Network (PSTN) network. For more information on how to set up your Voice over IP (VoIP) network, consult the User’s Guide on the SpeedTouch™ Setup CD. Overview This page allows you to view information on your current VoIP configuration.

  • Page 87: Game & Application Sharing

    SpeedTouch™ Web Interface 5.5.3 Game & Application Sharing Overview The Overview page summarizes the games and applications on a particular host on your network, for which the SpeedTouch™ accepts connections coming from the Internet. Configure The Configuration page allows you to: Select Use UPnP to enable UPnP on the SpeedTouch™.

  • Page 88: Defined Games & Applications

    This page gives you an overview of the games and applications defined on your Applications page SpeedTouch™. Each game or application can be assigned to a device on your local network. View the translation rules of a game or application, click the name of the rule.

  • Page 89: Game Or Application Definition

    In the Protocol list, click the protocol the game or application uses. In the Port Range box, type the port range the game or application uses. In the Translate To... box, type the port range to which the SpeedTouch™ has to translate the ports specified under Port Range.

  • Page 90: New Game Or Application

    Manual Entry of Port Maps if you want to manually configure the port mapping for this game or application. The SpeedTouch™ creates the game or application and takes you to the Game or Application Definition page to configure the port mappings for this game or application.

  • Page 91: Parental Control

    If your administrator account is configured as default user, make sure to configure a password for this account or change the default user. Otherwise users on your local network can surf to your SpeedTouch™ to disable your filtering rules. For more information, see “5.5.14 User Management”...
  • Page 92 Chapter 5 SpeedTouch™ Web Interface Deny access to a Use this feature if: specific web site Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. For example: you are allowing “provider.com” but you want to deny access to “mail.provider.com”.
  • Page 93 Chapter 5 SpeedTouch™ Web Interface Redirecting all web Proceed as follows: sites Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box.

  • Page 94: Web Filtering Activation

    Chapter 5 SpeedTouch™ Web Interface 5.5.8 Web Filtering Activation Accessing this page Proceed as follows: On the Toolbox menu, click Web Site Filtering. In the Pick a task... list, click Activate Web filtering License. Web Filtering Activation This page allows you to: page Activate a Web Filtering evaluation license.

  • Page 95: Content Level

    Chapter 5 SpeedTouch™ Web Interface 5.5.9 Content Level Accessing this page Proceed as follows: On the Toolbox menu, click Web Site Filtering. Click Configure. Click the Edit link of the content level you want to edit. Overview This page gives you an overview of the different categories and their rules.

  • Page 96: New Content Level

    Chapter 5 SpeedTouch™ Web Interface 5.5.10 New Content Level Introduction This page allows you to create a new content level. To access this page: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure. Under Pick a task..., click Create a new content level.
  • Page 97 Chapter 5 SpeedTouch™ Web Interface Content level activation To activate your new content level: On the Toolbox menu, click Web Site Filtering. In the upper right corner, click Configure. In the Content Level list, select your new content level. The new content level is now active.

  • Page 98: Firewall

    The Overview page summarizes the overall security policy configured on your SpeedTouch™. Configure The Configure page allows you to select the security level of the SpeedTouch™. Select one of following security levels: Block All: To protect your network from all attempts of incoming (from untrusted site) connection requests and to perform checks on outgoing (from trusted site) connections.

  • Page 99: Intrusion Detection

    Your SpeedTouch™ is protecting your network against malicious intrusions. This page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 100: Dynamic Dns

    Chapter 5 SpeedTouch™ Web Interface 5.5.13 Dynamic DNS What is Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 101: User Management

    Chapter 5 SpeedTouch™ Web Interface 5.5.14 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Clicking the name of a user allows you to edit his user account. Configure The Configure page allows you to: Click Add to create a new user account.

  • Page 102: Edit User

    Chapter 5 SpeedTouch™ Web Interface 5.5.15 Edit User Accessing the User Edit Proceed as follows: page On the Toolbox menu, click User Management. Under Local User Data, click on the name of the user you want to edit. Editing a user account...

  • Page 103: Change Default User

    This page allows you to change the default user. If users browse to the user SpeedTouch™ web pages, they will be automatically logged in under this account. To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 104: Add User

    Chapter 5 SpeedTouch™ Web Interface 5.5.17 Add User Adding users This page allows you to add a new user. Under User definition you can configure: The name of the new user. The password of the new user will be equal to the user name; for example if the user name is John Doe, the password will be John Doe.

  • Page 105: Home Network

    Allows you to view/configure the interfaces that are available on the SpeedTouch™. The Home Network The Home Network gives you an overview of your SpeedTouch™ network. page Viewing (wireless) client If you click a on (wireless) client you will be able to: information View the (wireless) client’s network settings.

  • Page 106: Devices

    5.6.1 Devices Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. Configure The Configure page gives you an overview of the devices that are currently connected to the SpeedTouch™...

  • Page 107: Device Settings

    Chapter 5 SpeedTouch™ Web Interface 5.6.2 Device Settings Accessing the device Proceed as follows: settings page On the Home Network menu, click Devices. In the Detected Device(s), click the name of the device you want to view. Overview The Overview page displays following information:...

  • Page 108: Assign Public Ip

    In the Device list, select the device you want to assign the public address to. Click Apply. The SpeedTouch™ prompts you that you will have to make some adjustments as a result of the new configuration, click OK. Release and renew the IP address of the device.

  • Page 109: Wireless Device Settings

    Chapter 5 SpeedTouch™ Web Interface 5.6.4 Wireless Device Settings Availability This page is only available on the SpeedTouch™716 Accessing the wireless Proceed as follows: device settings page On the Home Network menu, click Devices. In the Detected Device(s), click the name of the wireless device you want to view.

  • Page 110: Access Point Settings

    802.11b/g 802.11g Actual Speed: Displays the current transmission speed. Channel Selection: Allows you to select a fixed channel or let the SpeedTouch™ automatically select a channel for you. Region: Displays your region. Channel: Displays the channel that is currently used by the Access Point.
  • Page 111 WEP relies on a secret key that is shared between the wireless client (for example a laptop with a wireless Ethernet card and the SpeedTouch™. The fixed secret key is used to encrypt packets before they are transmitted. Meaning during transmission between client and AP ("in the air") the information in the packets is encrypted.
  • Page 112 Under Pick a task..., click Search for wireless devices. The SpeedTouch™ searches for new wireless stations that use the encryption key of the SpeedTouch™ Access Point. The SpeedTouch™ takes you to the Home Network. The new station will be E-DOC-CTC-20050803-0002 v2.0...
  • Page 113 Chapter 5 SpeedTouch™ Web Interface shown next to the name of the SpeedTouch™ WLAN. To view the device settings, click the name of the new station. For more Information, see “6 If needed, reassign server applications to this device.” on page 100.

  • Page 114: Configuring Wds

    The SpeedTouch™ prompts you that all associated stations will loose connectivity for a few seconds. Click OK. The SpeedTouch™ lists the results in the Accessible Access Points table. Select the Access Point to which you want to establish a WDS connection.

  • Page 115: Interfaces

    5.6.7 Interfaces Interfaces overview This page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more on the network settings of a specific interface, click the name of the interface you want to view.

  • Page 116: Interface Settings

    Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Before changing the DHCP pools, make sure that at least one IP address of the SpeedTouch™ uses the same subnet as the IP addresses in the DHCP pools. Assigning a new IP...

  • Page 117: Dhcp Pool

    Chapter 5 SpeedTouch™ Web Interface 5.6.9 DHCP Pool DHCP Pool This page allows you to create/change a DHCP pool. Accessing the DHCP Proceed as follows: Pool page On the Home Network menu, click Interfaces. Click on the name of the interface of which you want to change the DHCP pool settings.
  • Page 118 SpeedTouch™ Web Interface The DHCP Pool page Following settings are available for configuration: Interface: The SpeedTouch™ interface for which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool.

  • Page 119: Software Upgrade

    Packages that may have become corrupted, or been altered in any way, packages and security will not be accepted by the SpeedTouch™. This way the SpeedTouch™ or its service can never be corrupted or lost. System software Depending on the Operating System your computer is running, you can upgrade your SpeedTouch™...

  • Page 120: Upgrade Wizard On Setup Cd

    You run an Windows Operating System or Mac OS X. Your SpeedTouch™ and computer are properly connected through Ethernet or USB. It is NOT possible to upgrade your SpeedTouch™ over a wireless connection. During the upgrade procedure in most cases configuration settings are backed up by the wizard and restored after uploading the system software.
  • Page 121 If more than one device is found, a list of available devices will be provided. If this is the case, select your SpeedTouch™ device and click Next. If the wizard does not find any SpeedTouch™ on the network an error window appears, refer to “7.1.3 Upgrade Troubleshooting”...
  • Page 122 Chapter 6 Software Upgrade The following window shows the system software version currently active on the SpeedTouch™ as well as one or more system software versions available on the CD: For more information on a found software version, click Firmware Details.

  • Page 123: Troubleshooting

    Troubleshooting 7 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring your SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider.

  • Page 124: General Speedtouch™ Troubleshooting

    You are using the correct power supply for your SpeedTouch™ device. The power requirements for your SpeedTouch™ are clearly indicated on the identification label attached at the SpeedTouch™ bottom. The power on the SpeedTouch™ is turned on via the push button on the back panel. SpeedTouch™...

  • Page 125: Wired Ethernet Troubleshooting

    Chapter 7 Troubleshooting 7.1.1 Wired Ethernet Troubleshooting LAN LED does not light Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors. E-DOC-CTC-20050803-0002 v2.0...

  • Page 126: Wireless Ethernet Troubleshooting

    Check the signal strength, indicated by the wireless client manager. If the signal is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s antenna for optimal performance. Make sure that the wireless client adapter is enabled (message like “radio on”).

  • Page 127: Upgrade Troubleshooting

    SpeedTouch™. No personal firewall software is running on your computer. To repeat the search for your SpeedTouch™, click Back or restart the wizard. As soon as the wizard finds your SpeedTouch™, you can continue with the Upgrade Wizard. E-DOC-CTC-20050803-0002 v2.0...

  • Page 128: Upnp™ On Windows Xp Systems

    Your computer doesn’t support UPnP™ if you run an operating system other than Windows XP and Windows Millennium. Make sure that UPnP™ is not disabled in the SpeedTouch™ web page; see “5.5.3 Game & Application Sharing” on page Adding UPnP™...
  • Page 129 Adding IGD Discovery Your Windows XP system is able to discover and control Internet Gateway Devices (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to and Control add the IGD Discovery and Control client to your system.

  • Page 130: Voice Over Ip Troubleshooting

    Chapter 7 Troubleshooting 7.3 Voice over IP Troubleshooting Introduction If you’re not able to establish a phone call via your SpeedTouch™, try the suggestions below. Calling over VoIP In case of problems when calling via VoIP, check following: Your telephone is correctly connected to the SpeedTouch™.

  • Page 131: Reset To Factory Defaults

    Go to the SpeedTouch™ web pages. In the menu select SpeedTouch > Configuration. In the Pick a task... list, click Reset my SpeedTouch to default settings. The SpeedTouch™ restarts. The SpeedTouch™ returns to the SpeedTouch™ Home page (unless the IP address of your computer is not in the same subnet as the default IP address of the SpeedTouch™, being 192.168.1.254).
  • Page 132 Chapter 7 Troubleshooting E-DOC-CTC-20050803-0002 v2.0...
  • Page 134 Need more help? Additional help is available online at www.speedtouch.com...

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