THOMSON 780 (WL) User Manual
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THOMSON 780 (WL) User Manual

Residential adsl gateway with voip (sip)
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SpeedTouch™780 (WL)
Residential ADSL Gateway with VoIP (SIP)
User's Guide

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Summary of Contents for THOMSON 780 (WL)

  • Page 1 SpeedTouch™780 (WL) Residential ADSL Gateway with VoIP (SIP) User’s Guide...
  • Page 3 SpeedTouch™ 780 (WL) User’s Guide...
  • Page 4 Trademarks The following trademarks are used in this document: SpeedTouch™ is a trademark of THOMSON. Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. Ethernet™ is a trademark of Xerox Corporation. Wi-Fi® and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance. "Wi-Fi CERTIFIED", "Wi-Fi ZONE", "Wi-Fi Alli- ance", their respective logos and "Wi-Fi Protected Access"...

  • Page 5: Table Of Contents

    Contents Contents About this User’s Guide ..........1 1 Getting to know your SpeedTouch™ ......3 SpeedTouch™ LED Behaviour ............4 Accessing your SpeedTouch™ ............6 1.2.1 Access via the Web Interface ..................7 1.2.2 Access via CLI........................8 1.2.3 Access via FTP........................
  • Page 6 Contents 4 Voice over IP..............37 Telephony Setup ................38 Supplementary Telephony Services ..........43 5 SpeedTouch™ Web Interface ........47 Navigation..................48 5.1.1 Menu ..........................49 5.1.2 Language Bar ......................... 50 5.1.3 Navigation Bar ....................... 51 5.1.4 Notification Area ......................52 5.1.5...
  • Page 7 Contents Toolbox ..................68 5.5.1 Remote Assistance ......................69 5.5.2 Address Book ......................... 70 5.5.3 Telephony........................71 5.5.4 Telephony Statistics ...................... 75 5.5.5 Game & Application Sharing ..................76 5.5.6 Defined Games & Applications..................78 5.5.7 Game or Application Definition ..................79 5.5.8 New Game or Application.....................
  • Page 8 Contents 6 Troubleshooting............115 General SpeedTouch™ Troubleshooting ........116 6.1.1 Wired Ethernet Troubleshooting ................117 6.1.2 Wireless Ethernet Troubleshooting................118 UPnP™ on Windows XP Systems..........119 Voice over IP Troubleshooting........... 121 Reset to Factory Defaults ............122 E-DOC-CTC-20051017-0149 v1.0...

  • Page 9: About This User's Guide

    Terminology Generally, the SpeedTouch™780(i) and the SpeedTouch™ 780(i) WL will be referred to as SpeedTouch™ in this User’s Guide. Documentation and THOMSON continuously develops new solutions, but is also committed to improve its existing products.
  • Page 10 About this User’s Guide E-DOC-CTC-20051017-0149 v1.0...

  • Page 11: Getting To Know Your Speedtouch

    Internet or over the traditional phone line - all combined in one device. Installation For more information on how to set up, install and wire your SpeedTouch™ and set up Internet connection, refer to the Installation and Setup Guide. Configuration This User’s Guide will help you configuring your SpeedTouch™.

  • Page 12: Speedtouch™ Led Behaviour

    Getting to know your SpeedTouch™ 1.1 SpeedTouch™ LED Behaviour Front panel LEDs The SpeedTouch™ is equipped with a number of LEDs on its front panel, indicating the state of the device during normal operation. The following table shows the meaning of the different LEDs.
  • Page 13 Chapter 1 Getting to know your SpeedTouch™ Indicator Description Name Colour State WLAN Green Blinking Wireless activity, WPA encryption Solid on No wireless activity, WPA encryption Amber Blinking Wireless activity, WEP encryption Solid on No wireless activity, WEP encryption Blinking...

  • Page 14: Accessing Your Speedtouch

    Chapter 1 Getting to know your SpeedTouch™ 1.2 Accessing your SpeedTouch™ Access methods Your SpeedTouch™ is accessible in one of the following ways: Access Method Can be used to Web browser Configure your SpeedTouch™ via HTTP or HTTPS. For more information, see “1.2.1 Access via...

  • Page 15: Access Via The Web Interface

    To access the Proceed as follows: SpeedTouch™ via the Open a Web browser. Web interface In the address bar, type your SpeedTouch™’s IP address or DNS host name (http://speedtouch.lan 192.168.1.254 by default) You can access the pages via HTTP or HTTPS.

  • Page 16: Access Via Cli

    IP address in the same subnet. Quote site commands (over FTP) For more information, see “ Quote site command” on page For more information on CLI commands, see the SpeedTouch™ CLI Reference Guide. E-DOC-CTC-20051017-0149 v1.0...
  • Page 17 Enter your SpeedTouch™ security user name and password. The default user is ‘Administrator’ and the default password is blank. As soon as you have opened a session to the CLI, the SpeedTouch™ banner is displayed, followed by the CLI prompt, as shown in the example below.

  • Page 18: Access Via Ftp

    Chapter 1 Getting to know your SpeedTouch™ 1.2.3 Access via FTP To access the You can access the file system of the SpeedTouch™ via the File Transfer Protocol SpeedTouch™ via the (FTP), in order to: File Transfer Protocol Restore or back up configuration files, templates or language packs.
  • Page 19 Chapter 1 Getting to know your SpeedTouch™ File system access In the different directories you have the following rights: rights Directory Access rights root NO read/write read/write Common FTP Depending on the access rights you have in a directory, you can use one of the...
  • Page 20 :ip iplist Example: To execute the CLI command to list all IP addresses currently assigned to SpeedTouch™ interfaces, at the FTP prompt, type ‘quote site ip iplist’ and press ENTER. quote site ip iplist ftp>...

  • Page 21: Remote Assistance

    1.2.4 Remote Assistance To access the You can make your SpeedTouch accessible from the Internet with regard to remote SpeedTouch™ remotely support. In this way, you can allow your help desk to access your SpeedTouch™ remotely. To enable remote Proceed as follows: access Go to the SpeedTouch™...
  • Page 22 Chapter 1 Getting to know your SpeedTouch™ E-DOC-CTC-20051017-0149 v1.0...

  • Page 23: Local Network Setup

    Chapter 2 Local Network Setup 2 Local Network Setup Introduction The SpeedTouch™ offers you the following local networking solutions: Wired Ethernet (v1.1) Wireless Ethernet on the SpeedTouch™780 WL Device settings Once you have connected a device, you can personalise its settings. For more information, see “...

  • Page 24: Wired Ethernet

    Local Network Setup 2.1 Wired Ethernet Local network The Ethernet ports on the back panel allow you to connect the SpeedTouch™ to an existing 10 or 100Base-T Ethernet network or one (or more) computer(s) with an installed Ethernet card. Using the SpeedTouch™ Ethernet switch, you can create a local Ethernet network of up to four devices, without needing extra networking devices.

  • Page 25: Usb

    SpeedTouch™ Setup CD delivered with your SpeedTouch™. Make sure both your computer and your SpeedTouch™ are turned on and operational. In the SpeedTouch™ package, a blue USB cable is included to connect a single computer to your SpeedTouch™. E-DOC-CTC-20051017-0149 v1.0...
  • Page 26 Chapter 2 Local Network Setup To install Windows USB The first time you connect the SpeedTouch™ to your computer through the USB drivers port, you will be prompted for a USB driver as soon as you plug the USB cable into the computer.
  • Page 27 Plug and Play, meaning that installation requires almost no effort. Proceed as follows: Insert the blue USB cable into the SpeedTouch™ USB port marked with the USB logo. A USB logo looks like this: Plug the other end of the USB cable into (one of) the USB port(s) of your computer.

  • Page 28: Wireless Ethernet

    Local Network Setup 2.3 Wireless Ethernet Introduction The SpeedTouch™ 780 WL Wi-Fi® certified IEEE 802.11g compliant wireless access point allows multiple computers to connect wirelessly to your local network over the SpeedTouch™ Wireless LAN environment. The SpeedTouch™ is backward compatible with IEEE 802.11b, which means 802.11b and 802.11g devices can coexist in the same wireless network.

  • Page 29: Wireless Basics

    The WLAN's 'radio' link is a shared medium. As no physical connection exists between the SpeedTouch™ and wireless clients, a name must be given to allow unique identification of your WLAN radio link. This is done by the Service Set ID (SSID), also referred to as Network Name.
  • Page 30 Chapter 2 Local Network Setup Antennas Direct the external antenna to allow optimization of the wireless link. If for example the antenna is erect, wireless links in the horizontal plane are favoured. Please note that the antenna characteristics are influenced by the environment, that is by reflections of the radio signal against walls or ceilings.

  • Page 31: Connecting Wireless Clients For The First Time

    “2.3.3 Wireless Security” on page This default network name (SSID) is printed on the identification label located on the bottom of your SpeedTouch™ and is unique for each device. It consists of the concatenation of the word “SpeedTouch” and 6 hexadecimal characters, without any spaces, for example SpeedTouch123456.
  • Page 32 Chapter 2 Local Network Setup First-time association The example below shows how the SpeedTouch™ wireless network is presented example towards a Windows XP Service Pack 2 system. Proceed as follows to associate your wireless client to the SpeedTouch™: Click the network icon in the notification area: The Wireless Network Connection window appears: In the Choose a wireless network list, select the SpeedTouch™...

  • Page 33: Wireless Security

    2.3.3 Wireless Security Introduction Since the SpeedTouch™ wireless environment is a radio environment, precautions must be taken to ensure that your wireless network is safe from malicious intruders. To secure your wireless network, the following wireless access point settings can be...
  • Page 34 Chapter 2 Local Network Setup Access Control List The SpeedTouch™ features a managed Access Control List (ACL) and a physical (ACL) registration mechanism in the form of the Association / Registration button on the front panel of your SpeedTouch™. On the Wireless Access Point page, you have the following options for the ACL: New stations are Allowed (automatically): All new stations can access the SpeedTouch™.

  • Page 35: Connecting Additional Wireless Clients

    The SpeedTouch™ searches for new wireless stations that use the encryption key of the SpeedTouch™ Access Point. The SpeedTouch™ takes you to the Home Network. The new station will be shown next to the name of the SpeedTouch™ WLAN. Click the name of the new station.
  • Page 36 Proceed as follows to register new wireless network clients via the association the association button button: Push the Association button on the SpeedTouch™front panel for at least two seconds. The WLAN LED toggles between green and red. The ACL will be unlocked for a time frame of one minute. Any new wireless client successfully attempting to connect to the SpeedTouch™...

  • Page 37: Extending The Range Of Your Wirelstess Network

    The SpeedTouch™ and your wireless repeater do not necessarily need to use the same SSID. Using different SSIDs allows you to force your wireless clients to use either the access point of the SpeedTouch™ or the one of your wireless repeater.
  • Page 38 In the Pick a task list, click Scan for wireless access points. A warning is displayed. Click OK. The SpeedTouch™ scans for access points on the same radio channel. Select your repeater in the List of Accessible Access Points, and then click Apply.

  • Page 39: Internet Connectivity Dial-In Clients

    PPP client. Connection protocols The applied connection protocol model depends on the service profile you selected to configure the SpeedTouch™ and should correspond with the Service Provider’s requirements. If, for instance, your ISP provides PPPoE, you should configure PPPoE.
  • Page 40 To be able to use a broadband dial-in application on your computer for connecting to the Internet, the SpeedTouch™ needs to be configured for Bridged Ethernet or Routed PPPoE (with PPPoE relay) via the SpeedTouch™ Home Install Wizard on the Setup CD or the embedded Easy Setup.

  • Page 41: Speedtouch™ Web

    Installation and Setup Guide. Starting an Internet Proceed as follows to start an Internet session: session Open a Web browser on your computer and browse to the SpeedTouch™ Web pages (see “1.2.1 Access via the Web Interface” on page 7 for more information).
  • Page 42 Proceed as follows to close an active PPP connection: session Go to the SpeedTouch™ Web pages. Click Disconnect at the appropriate broadband connection. The SpeedTouch™ embedded PPP dial-in client closes the Internet connection. The Internet Link status changes to Disconnected and your computer is offline. E-DOC-CTC-20051017-0149 v1.0...

  • Page 43: Internet Gateway Device Control Agent

    The Control Panel window appears. Go to (Network and Internet Connections >) Network Connections. The Network Connections window appears. You will find an Internet Gateway icon, representing the SpeedTouch™ IGD Internet connection ability. Double-click the Internet Connection icon. The SpeedTouch™ embedded PPP dial-in client establishes the Internet connection.
  • Page 44 Chapter 3 Internet Connectivity Dial-In Clients Internet connection As long as the SpeedTouch™ embedded PPP dial-in client is connected, you can status view the connection status and some counters by double-clicking the Internet Connection icon in the Network Connections window.

  • Page 45: Voice Over Ip

    The additional lines allow you to make and receive several internal and external Internet calls simultaneously. You can also connect a fax machine to your SpeedTouch™ in order to send and receive faxes over your Internet connection or over the traditional phone line.

  • Page 46: Telephony Setup

    Chapter 4 Voice over IP 4.1 Telephony Setup Telephony installation The SpeedTouch™ is equipped to connect one or two analogue phones or faxes. ETHERNET PSTN PHONE RESET Use a phone cable with RJ-11 connectors to: Wire the SpeedTouch™ Phone port(s) to your phone(s) or fax.
  • Page 47 Voice over IP Enable the telephony Proceed as follows to enable the telephony service: service Go to the SpeedTouch™ Web pages. For more information, see “1.2.1 Access via the Web Interface” on page In the menu, select Toolbox > Telephony.
  • Page 48 ‘#’ after the phone number, the phone number will be called instantly. The phone(s) attached to the SpeedTouch™ can receive incoming VoIP calls, as long as your SpeedTouch™ is turned on and the VoIP Ready LED is lit. For calls over the regular phone line, your phones are line powered by the telephone company and can therefore always be reached, even if the modem is turned off.
  • Page 49 The phone numbers are provided by your provider. Proceed as follows: Go to the SpeedTouch™ Web pages. In the menu, select Toolbox > Telephony. In the upper right corner, click Configure.
  • Page 50 Call Log: detailed statistics per call. Proceed as follows to retrieve the statistics: Go to the SpeedTouch™ Web pages (http://speedtouch.lan or 192.168.1.254). In the menu, select Toolbox > Telephony. In the Pick a task list, click View telephony statistics and logs.

  • Page 51: Supplementary Telephony Services

    “ Using the services on the phone” on page Forced FXO Allows you to force the SpeedTouch™ to make the phone call over the PSTN, that is the regular telephone line. For more information on how to use some of these services, see “...
  • Page 52 Before you can use a telephony service, the service needs to be activated. This the services might have been done during the initial setup of your SpeedTouch™. If not, you can activate or deactivate a particular telephony service: on the SpeedTouch™ Web pages: see “...
  • Page 53 Chapter 4 Voice over IP Using the services on The following table explains how to use a telephony service. The commands the phone depend on your provider’s configuration and might be different from those described here. For more information, see your provider’s documentation. Make sure your phone is off-hook when you dial the commands.
  • Page 54 *01* use the regular telephone line Address book On the SpeedTouch™ Web pages, an address book is available list your contacts, so that you can easily call or e-mail them. For more information, see “5.5.2 Address Book” on page...

  • Page 55: Speedtouch™ Web Interface

    Chapter 5 SpeedTouch™ Web Interface 5 SpeedTouch™ Web Interface SpeedTouch™ Consult: documentation The SpeedTouch™ Installation and Setup Guide for more information on setup and installation procedures. E-DOC-CTC-20051017-0149 v1.0...

  • Page 56: Navigation

    Chapter 5 SpeedTouch™ Web Interface 5.1 Navigation Navigation components The SpeedTouch™ Web interface consists of the following components: Menu Language Bar Navigation Bar Notification Area Tasks Navigation bar Notification area Language bar Menu Tasks E-DOC-CTC-20051017-0149 v1.0...

  • Page 57: Menu

    5.1.1 Menu Menu items The menu is located on the left side of the page and consists of the following menu items: SpeedTouch: Provides basic information on the SpeedTouch™. Broadband Connection: Allows you to view/configure your broadband connections. Toolbox: Allows you to assign games or applications to a device and secure your Internet connection.

  • Page 58: Language Bar

    5.1.2 Language Bar Language bar The language bar is located under the SpeedTouch™ logo and allows you to change the language of the SpeedTouch™ Web interface. The language bar will only be shown if more than one language is available.

  • Page 59: Navigation Bar

    The navigation bar is located at the top of the page and allows you to: View the current user name. Click this name to change your password or switch to another user. View the current position on the SpeedTouch™ Web interface. Get context-related Help information. Display level Depending on the page you are viewing, the following buttons will be available: Overview to view a summary of the current status or configuration.

  • Page 60: Notification Area

    Chapter 5 SpeedTouch™ Web Interface 5.1.4 Notification Area Notification area The notification area is located under the Navigation Bar and is used to display: Error messages, indicated by a red traffic light. Warnings, indicated by an orange traffic light. Information, indicated by a green traffic light.

  • Page 61: Tasks

    5.1.5 Tasks Tasks To allow a quick configuration of your SpeedTouch™, some pages may offer you a number of related tasks in the Pick a task list. These tasks will guide you to the page where you can perform the selected task.

  • Page 62: Home

    Chapter 5 SpeedTouch™ Web Interface 5.2 Home SpeedTouch™ home The SpeedTouch™ home page gives you a short overview of all the configurable page aspects of the SpeedTouch™: SpeedTouch Broadband Connection Toolbox Home Network E-DOC-CTC-20051017-0149 v1.0...

  • Page 63: Speedtouch

    Chapter 5 SpeedTouch™ Web Interface 5.3 SpeedTouch The SpeedTouch menu The SpeedTouch menu consists of the following items: Information Configuration Event Logs The SpeedTouch page The SpeedTouch page gives you some basic information on the SpeedTouch™: Product Information Configuration E-DOC-CTC-20051017-0149 v1.0...

  • Page 64: Information

    Chapter 5 SpeedTouch™ Web Interface 5.3.1 Information Information The Information page summarizes important information on your SpeedTouch™. You may need this information when you contact your helpdesk. E-DOC-CTC-20051017-0149 v1.0...

  • Page 65: Speedtouch™ Easy Setup

    Chapter 5 SpeedTouch™ Web Interface 5.3.2 SpeedTouch™ Easy Setup Easy Setup Wizard The Easy Setup Wizard helps you to configure your SpeedTouch™ Internet connection. Proceed as follows to configure the SpeedTouch™ using the SpeedTouch™ Easy Setup wizard: In the left menu, click SpeedTouch.

  • Page 66: Restart

    SpeedTouch™ Web Interface 5.3.3 Restart Restarting your Proceed as follows: SpeedTouch™ In the left menu, click SpeedTouch. In the Pick a task list, click Restart.The following message appears: Click Yes, restart my SpeedTouch. The SpeedTouch™ restarts. The SpeedTouch™ returns to the Home page.

  • Page 67: Configuration

    “5.3.2 SpeedTouch™ Easy Setup” on page Configure the time settings of your SpeedTouch™: Select Auto-configuration if you want the SpeedTouch™ to use a time server to synchronise its clock to a dedicated time server. Clear Auto-configuration to manually configure the SpeedTouch™ time settings.

  • Page 68: Back Up & Restore

    Click Browse. Select the configuration file you want to restore and click Open. Click Restore Configuration Now. The SpeedTouch™ loads your configuration and restarts. At the end of the procedure, the SpeedTouch™ returns to the Home page. E-DOC-CTC-20051017-0149 v1.0...

  • Page 69: Reset To Factory Defaults

    SpeedTouch™ Web Interface 5.3.6 Reset to Factory Defaults Introduction The Reset to Factory Defaults page allows you to reset the SpeedTouch™ to return to the initial configuration of your SpeedTouch™. All your changes will be deleted.The following message appears: Resetting the Proceed as follows: SpeedTouch™...

  • Page 70: Event Logs

    The Event Logs page summarizes the last events recorded on your SpeedTouch™. Recorded Events The Recorded Events table gives you an overview of the last event logs that have been recorded since the SpeedTouch™ was turned on. The first column of the table indicates the importance of the event log. Indicator...

  • Page 71: Broadband Connection

    The Broadband Connection page gives you a short status overview of the Connection page connections configured on the SpeedTouch™. Click View more to see more information on the selected broadband connection. If you configured a dial-up connection, you can establish/terminate the connection by clicking Connect/Disconnect.

  • Page 72: Connectivity Check

    In the Internet Service to Check list, click the Internet service that you want to check. Click Check Connectivity. The SpeedTouch™ lists the test results in the Test Results list. Analysing the test If the test is successful, you will get a list of green check marks. Otherwise a red cross will indicate which tests have failed.

  • Page 73: Dsl Connection

    Chapter 5 SpeedTouch™ Web Interface 5.4.2 DSL Connection Overview Click Overview to view basic information on your DSL connection. Details Click Details to view more detailed information on your DSL connection. E-DOC-CTC-20051017-0149 v1.0...

  • Page 74: Internet Services

    Chapter 5 SpeedTouch™ Web Interface 5.4.3 Internet Services Internet Services The Internet Services page displays information on your Internet Connection(s). information If you configured a dial-up connection you can establish/terminate the connection by clicking Connect/Disconnect. To view more detailed information on a specific connection, click the View more link of the corresponding connection.

  • Page 75: Internet Service Settings

    Chapter 5 SpeedTouch™ Web Interface 5.4.4 Internet Service Settings Accessing the Internet Proceed as follows: Service Settings page In the Broadband Connection menu, click Internet Services. Click the View more link of the Internet service you want to view. Overview The Overview page gives you basic information on the selected Internet Service.

  • Page 76: Toolbox

    Internet. Parental Control Allows you to block/allow access to specific Web sites. Firewall Allows you to configure the security level of the SpeedTouch™ firewall. Intrusion Detection Allows you to view the intrusions you are protected against. Dynamic DNS Allows you to assign a DNS host name to your broadband connection(s).

  • Page 77: Remote Assistance

    Chapter 5 SpeedTouch™ Web Interface 5.5.1 Remote Assistance Enabling Remote The Remote Assistance page allows you to make your SpeedTouch™ accessible for Assistance remote support. If you want to enable remote assistance, you must be connected to the Internet. Proceed as follows to use remote assistance: If necessary, type a password in the Password box.

  • Page 78: Address Book

    All information provided per contact is optional except for the Last and First Name, and can be updated or completed at any time. The Address book resides on the SpeedTouch™, so everyone that is allowed access to the SpeedTouch™ web interface can view and use the Address book. Using the Address book The contact details of a contact in your Address book allow you to directly make a call or send a message from out the SpeedTouch™...

  • Page 79: Telephony

    Telephone Network (PSTN) network. For more information on how to set up your Voice over IP (VoIP) network, consult the User’s Guide on the SpeedTouch™ Setup CD. Overview On this page you can view the ten last calls (or missed calls) handled by your SpeedTouch™.
  • Page 80 Chapter 5 SpeedTouch™ Web Interface Configure This page allows you to: Disable/enable the telephone service. Configure your VoIP settings: SIP Uniform Resource Identifier (URI) Username and password: The username and password are used when authentication is requested by another SIP entity such as a Proxy or Registrar.
  • Page 81 Calling Line Identification Restriction: Allows you to hide your phone number when making phone calls. Forced FXO: Allows you to force the SpeedTouch™ to make the phone call over the PSTN. Code: Displays the code assigned to this service. To: Activate a service dial “*”...
  • Page 82 Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20051017-0149 v1.0...

  • Page 83: Telephony Statistics

    Failed outgoing calls for the two phones separately or combined. Call Log The Call Log page allows you to view a list of the telephone calls handled by the SpeedTouch™. Incoming and Outgoing calls are indicated as follows: Indicator Description Incoming call Outgoing call E-DOC-CTC-20051017-0149 v1.0...

  • Page 84: Game & Application Sharing

    5.5.5 Game & Application Sharing Overview The Overview page summarizes the applications or games installed on a particular local host on your network, for which the SpeedTouch™ should accept inbound initiated connections coming from the Internet. Configure On the Configure page, you can: Select Use UPnP to enable UPnP on the SpeedTouch™.
  • Page 85 Chapter 5 SpeedTouch™ Web Interface Assign a game or application to a specific network device. E-DOC-CTC-20051017-0149 v1.0...

  • Page 86: Defined Games & Applications

    The Defined Games & This page gives you an overview of the games and applications defined on your Applications page SpeedTouch™. Each game or application can be assigned to a device on your local network. If you want to: View the translation rules of a game or application, click the name of the rule.

  • Page 87: Game Or Application Definition

    Chapter 5 SpeedTouch™ Web Interface 5.5.7 Game or Application Definition Accessing the Game or Proceed as follows to access the Game or Application Definition page: Application Definition In the Toolbox menu, click Game & Application Sharing. page In the Pick a task list, click Modify a game or application.
  • Page 88 In the Protocol list, click the protocol the game or application uses. In the Port Range box, type the port range the game or application uses. In the Translate To box, type the port range to which the SpeedTouch™ has to translate the ports specified under Port Range.

  • Page 89: New Game Or Application

    Manual Entry of Port Maps if you want to manually configure the port mapping for this game or application. The SpeedTouch™ creates the game or application and takes you to the Game or Application Definition page to configure the port mappings for this game or application.

  • Page 90: Parental Control

    If your administrator account is configured as default user, make sure you configure a password for this account or change the default user. Otherwise users on your local network can browse to your SpeedTouch™ to disable your filtering rules. For more information, see “5.5.16 User Management”...
  • Page 91 Chapter 5 SpeedTouch™ Web Interface Deny access to a Use this feature if: specific Web site Allow is selected under Action for Unknown Sites. Block is selected under Action for Unknown Sites and you want to make an exception on an allow rule. For example: you are allowing “provider.com” but you want to deny access to “mail.provider.com”.
  • Page 92 Chapter 5 SpeedTouch™ Web Interface Redirecting all Web Proceed as follows: sites Type “*” in the Web Site box. Click Redirect in the Action list. Type the URL of the Web site you want to redirect to (for example “mycompany.com/internetpolicy.htm”) in the Redirect box.

  • Page 93: Web Filtering Activation

    Chapter 5 SpeedTouch™ Web Interface 5.5.10 Web Filtering Activation Accessing this page Proceed as follows: In the Toolbox menu, click Parental Control. In the Pick a task list, click Activate Web Filtering License. Web Filtering Activation This page you can: page Activate a Web Filtering evaluation license.

  • Page 94: Content Level

    Chapter 5 SpeedTouch™ Web Interface 5.5.11 Content Level Accessing the Content Proceed as follows: Level page In the Toolbox menu, click Parental Control. Click Configure. Click the Edit link of the content level you want to edit. Overview The Content Level page gives you an overview of the different categories and their rules.

  • Page 95: New Content Level

    Chapter 5 SpeedTouch™ Web Interface 5.5.12 New Content Level Accessing the New On this page you to create a new content level. Proceed as follows to access this Content Level page page: In the Toolbox menu, click Parental Control. In the upper right corner, click Configure.
  • Page 96 Chapter 5 SpeedTouch™ Web Interface Content level definition Only Web sites that match the selected content level will be allowed. Proceed as follows: If you want to: Allow a category: Select the check box next to the category name. Allow an entire group: Select the check box next to the group name.

  • Page 97: Firewall

    SpeedTouch™ Web Interface 5.5.13 Firewall About the firewall The firewall allows you to secure traffic from and to the SpeedTouch™. There are different security levels, depending on the degree of security you need. Overview The Overview page summarizes the overall security policy configured on your SpeedTouch™.
  • Page 98 The Source and Destination interface or IP address (range) to which the rule applies The protocol or SpeedTouch™ Service for which the rule applies. The number of Hits (number of times that the rule was applied to traffic). Creating a new security...
  • Page 99 Chapter 5 SpeedTouch™ Web Interface Select an Action that should be done on traffic for which the security rules applies: Accept: to allow the traffic to pass Deny: to drop the traffic (without notification) Count: to let the traffic pass, but count it (Hits) Click Apply.

  • Page 100: Intrusion Detection

    Your SpeedTouch™ protects your network against malicious intrusions. The Intrusion Detection page shows you the intrusions you are protected against. The Protected Intrusions table shows the number of times the SpeedTouch™ actively protected your network against each intrusion since last statistics reset.

  • Page 101: Dynamic Dns

    Chapter 5 SpeedTouch™ Web Interface 5.5.15 Dynamic DNS Dynamic DNS The Dynamic DNS service allows you to assign a dynamic DNS host name (for example john.dyndns.org) to a broadband connection even if it is using a dynamic IP address. As soon as the device gets a new IP address, the dynamic DNS server updates its entry to the new IP address.

  • Page 102: User Management

    Chapter 5 SpeedTouch™ Web Interface 5.5.16 User Management Overview The Overview page gives you an overview of the currently configured users and their privileges. Click the name of a user to edit his user account. Configure On the Configure page, you can: Click Add to create a new user account.
  • Page 103 Chapter 5 SpeedTouch™ Web Interface User Privileges WAN_Admin This user can perform only WAN related configurations via any access channel from any origin. User This user has access to the GUI (Overview pages, remote assistance) via HTTP or HTTPS access channel from LAN origin only.

  • Page 104: Edit User

    Chapter 5 SpeedTouch™ Web Interface 5.5.17 Edit User Editing a user account Proceed as follows: In the Toolbox menu, click User Management. Under Local User Data, click the name of the user you want to edit. The Edit User page appears. On this page, you can: Click Reset Password to reset the password of the selected user to the user name.

  • Page 105: Change Default User

    5.5.18 Change Default User The Default User page On this page you can change the default user. If users browse to the SpeedTouch™ Web pages, they will be automatically logged on with this account. To allow users to automatically log on under this account, this default user account must be configured with a blank password.

  • Page 106: Add User

    Chapter 5 SpeedTouch™ Web Interface 5.5.19 Add User Adding users Proceed as follows: In the Toolbox menu, click User Management. In the Pick a task list, click Add new user. The Add User page appears. Under User definition you can configure: The name of the new user.

  • Page 107: Home Network

    Allows you to view/configure the interfaces that are available on the SpeedTouch™. The Home Network The Home Network page gives you an overview of your SpeedTouch™ network. page Viewing (wireless) client If you click on a (wireless) client you can: information View the (wireless) client’s network settings.

  • Page 108: Devices

    Overview The Overview page gives you an overview of the devices that are currently connected to the SpeedTouch™ network. Click on a device name to get more information on a specific device. The detected device ‘dsldevice’ is the SpeedTouch™ itself.

  • Page 109: Device Settings

    Chapter 5 SpeedTouch™ Web Interface 5.6.2 Device Settings Accessing the device Proceed as follows: settings page In the Home Network menu, click Devices. In the Detected Device(s) list, click the name of the device you want to view. Overview The Overview page displays the following items:...
  • Page 110 Chapter 5 SpeedTouch™ Web Interface Configure The Configure page allows you to: Change the device information. Allow a game or service running on this device to be initiated from the Internet. E-DOC-CTC-20051017-0149 v1.0...

  • Page 111: Assign Public Ip

    Click the Edit link of your Internet connection. In the Device list, select the device you want to assign the public address to. Click Apply. The SpeedTouch™ prompts you to make some adjustments as a result of the new configuration. Click OK.

  • Page 112: Wireless Device Settings

    Chapter 5 SpeedTouch™ Web Interface 5.6.4 Wireless Device Settings Availability This page is only available on SpeedTouch™ devices equipped with a wireless access point. Accessing the wireless Proceed as follows: device settings page In the Home Network menu, click Devices.

  • Page 113: Access Point Settings

    Chapter 5 SpeedTouch™ Web Interface 5.6.5 Access Point Settings Availability This page is only available on SpeedTouch™ devices equipped with a wireless access point. Accessing the Access Proceed as follows: Point settings In the left menu, click Home Network. Under Wireless, click the name of the Access Point you want to view or configure.
  • Page 114 WEP relies on a secret key that is shared between the wireless client (for example a laptop with a wireless Ethernet card and the SpeedTouch™. The fixed secret key is used to encrypt packets before they are transmitted. Meaning during transmission between client and AP ("in the air") the information in the packets is encrypted.
  • Page 115 Click Apply to immediately apply your changes. Configure your wireless client(s) with the same settings. WPA-PSK The SpeedTouch™ supports WPA-PSK, which offers three advantages over WEP: Authentication via a 4-way handshake to check whether the Pre-Shared Keys (PSKs) are identical.
  • Page 116 The SpeedTouch™ searches for new wireless stations that use the encryption key of the SpeedTouch™ Access Point. The SpeedTouch™ takes you to the Home Network. The new station will be shown next to the name of the SpeedTouch™ WLAN. To view the device settings, click the name of the new station. For more Information, see “5.6.4 Wireless Device Settings”...

  • Page 117: Configuring Wds

    Chapter 5 SpeedTouch™ Web Interface 5.6.6 Configuring WDS Availability This page is only available on SpeedTouch™ devices equipped with a wireless access point. What is WDS The Wireless Distribution System (WDS) allows you to extend the range of your wireless network by introducing one or more WDS-enabled devices into your wireless network.

  • Page 118: Interfaces

    Interfaces overview The Interfaces page gives you an overview of the interfaces used on your SpeedTouch™. If you want to know more about the network settings of a specific interface, click the name of the interface you want to view.

  • Page 119: Interface Settings

    Change the IP address settings of the SpeedTouch™. Change the DHCP IP address pool settings. Before changing the DHCP pools, make sure that at least one IP address of the SpeedTouch™ uses the same subnet as the IP addresses in the DHCP pools. Assigning a new IP...

  • Page 120: Dhcp Pool

    Chapter 5 SpeedTouch™ Web Interface 5.6.9 DHCP Pool DHCP Pool page On the DHCP Pool page, you can create/change a DHCP pool. Accessing the DHCP Proceed as follows: Pool page In the Home Network menu, click Interfaces. Click the name of the interface which DHCP pool settings you want to change.
  • Page 121 Components of the The following settings are available for configuration: DHCP Pool page Interface: The SpeedTouch™ interface to which the DHCP pool applies. Start Address: The start IP address of the DHCP server’s address pool. End Address: The end IP address of the DHCP server’s address pool.
  • Page 122 Chapter 5 SpeedTouch™ Web Interface E-DOC-CTC-20051017-0149 v1.0...

  • Page 123: Troubleshooting

    Troubleshooting 6 Troubleshooting Introduction This chapter suggest solutions for problems you may encounter while installing or configuring y our SpeedTouch™. If the suggestions do not resolve the problem, look at the support pages on http:// www.speedtouch.com/support or contact your service provider.

  • Page 124: General Speedtouch™ Troubleshooting

    The power requirements for your SpeedTouch™ are clearly indicated on the identification label on the bottom of the SpeedTouch™. The SpeedTouch™ is turned on via the push button at the back panel. SpeedTouch™ If your SpeedTouch™ is cannot be reached due to misconfiguration, you might...

  • Page 125: Wired Ethernet Troubleshooting

    Chapter 6 Troubleshooting 6.1.1 Wired Ethernet Troubleshooting LAN LED does not light up Make sure that: The LAN cable is securely connected to the 10/100Base-T port. You are using the correct cable type for your Ethernet equipment, that is UTP CAT5 with RJ-45 connectors.

  • Page 126: Wireless Ethernet Troubleshooting

    Check the signal strength, indicated by the wireless client manager. If the signal is low, try to place the SpeedTouch™ or to direct the SpeedTouch™’s antenna for optimal performance. Make sure that the wireless client adapter is enabled (message like “radio on”).

  • Page 127: Upnp™ On Windows Xp Systems

    Your computer doesn’t support UPnP™ if you run an operating system other than Windows XP and Windows Millennium. Make sure that UPnP™ is not disabled in the SpeedTouch™ Web page; see “5.5.5 Game & Application Sharing” on page Adding UPnP™...
  • Page 128 Your Windows XP system is able to discover and control Internet Gateway Devices and Control (IGD), like the SpeedTouch™ on your local network. Therefore it is recommended to add the IGD Discovery and Control client to your system. Proceed as follows: On the Windows taskbar, click Start.

  • Page 129: Voice Over Ip Troubleshooting

    Chapter 6 Troubleshooting 6.3 Voice over IP Troubleshooting Introduction If you cannot establish a phone call via your SpeedTouch™, try the suggestions below. Calling over VoIP If you have problems calling via VoIP, check whether: Your telephone is correctly connected to the SpeedTouch™.

  • Page 130: Reset To Factory Defaults

    Go to the SpeedTouch™ Web pages. In the menu, select SpeedTouch > Configuration. In the Pick a task list, click Reset my SpeedTouch to default settings. The SpeedTouch™ restarts. The SpeedTouch™ returns to the SpeedTouch™ home page (unless the IP address of your computer is not in the same subnet as the default IP address of the SpeedTouch™, being 192.168.1.254).
  • Page 132 Need more help? Additional help is available online at www.speedtouch.com...

This manual is also suitable for:

Speedtouch 780wlSpeedtouch 780

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