Cadillac 2011 SRX Owner's Manual page 477

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Coverage
Services are provided up to
5 years/160 000 km (100,000 mi),
whichever comes first.
In the U.S., anyone driving the
vehicle is covered. In Canada, a
person driving the vehicle without
permission from the owner is not
covered.
Roadside Service is not a part of
the New Vehicle Limited Warranty.
Cadillac and General Motors of
Canada Limited reserve the right to
make any changes or discontinue
the Roadside Service program at
any time without notification.
Cadillac and General Motors of
Canada Limited reserve the right
to limit services or payment to an
owner or driver if they decide the
claims are made too often, or the
same type of claim is made many
times.
Cadillac Owner Privileges
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
Lock Out Service: Service
to unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification
before this service is given.
Emergency Tow From a Public
Road or Highway: Tow to
the nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is also given
when the vehicle is stuck in the
sand, mud, or snow.
Flat Tire Change: Service to
change a flat tire with spare
tire. The spare tire, if equipped,
must be in good condition and
properly inflated. It is your
Customer Information
responsibility for the repair or
replacement of the tire if it is not
covered by the warranty.
Battery Jump Start: Service to
jump start a dead battery.
Trip Routing Service: Detailed
maps of North America are
provided when requested
either with the most direct
route or the most scenic route.
Additional travel information
is also available. Allow three
weeks for delivery.
Trip Interruption Benefits
and Service: If your trip is
interrupted due to a warranty
failure, incidental expenses
may be reimbursed during the
5 years/160 000 km (100,000 mi)
Powertrain warranty period.
Items considered are hotel,
meals, and rental car.
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