System Recovery Procedures; You Have The Software Disks Supplied By Pinnacle Systems - Pinnacle Systems Deko1000 Technical Reference And Service Manual

System Recovery Procedures

There may be instances when something happens and the Deko1000 or Deko550 operating
system (OS) software (or Deko program software) gets so corrupted that the quickest and easiest
fix is to wipe out the OS and then restore it onto the workstation. There may be other instances
where a Pinnacle Systems Customer Support representative instructs you to replace the Deko1000
or Deko550 OS and Deko program software. In instances such as these, replacing the Deko1000
or Deko550 system and program software restores the workstation to the state it was in when it
was initially shipped.
Note: The Deko1000 or Deko550 program software must always be re-installed on the workstation after the OS
has been restored.
Important: Because of instances such as the ones pointed out above, Pinnacle Systems always
recommends that you periodically back up your system and media (clip) drives.
Follow one of the criteria below that describes your situation:
-- If you have a Deko1000 or Deko550 "Drive Image Restore DVD" and a Deko1000 or
Deko550 "Software CD" (both ship with Deko1000 or Deko550 workstations) stored in a
place where you can find them per the instructions given in "Chapter 2: Installation And
Setup," then proceed to the section "You Have The Software Disks supplied By Pinnacle
Systems" below. You will be able to completely restore your workstation in about 20
minutes.
-- If you don't have the Deko1000 or Deko550 "Drive Image Restore DVD," but you do have
the Deko1000 or Deko550 Software CD, then proceed to the section called "Recreating A
Deko1000 or Deko550 Drive Image Restore DVD" below. Pinnacle Systems has provided a
way for you to create the "Drive Image Restore DVD" that is needed from the Deko1000 or
Deko550 Workstation.
-- If you can't find the Deko1000 or Deko550 "Software CD," then contact Pinnacle Systems
Customer Support to obtain the software. Contact information for Pinnacle Systems
Customer Support can be found in "Appendix A: Pinnacle Systems Customer Support."
Important: If your system can't boot back or if you have misplaced your Drive Image Restore
DVD, then contact Pinnacle Systems Customer Support.

You Have The Software Disks Supplied By Pinnacle Systems

Perform the following steps to restore a Deko1000 or Deko550 OS:
Important: This process will permanently delete all of the material on your C: Drive. Be sure to
back up all important material on your C: Drive before proceeding with this process.
1. Enter the BIOS setup of the workstation.
If the workstation has been turned off, power it up. Enter the BIOS program by rebooting
the workstation, and then at the beginning of the start-up procedure press and momentarily
hold down the <F2> key on the keyboard. This is done when you see the words "Press
<F2> for Setup" on the monitor, or when you see the three keyboard "Lock" LEDs (top
right-hand corner of the keyboard) flash on the keyboard.
Deko1000 & Deko550 Technical Reference And Service Guide
Chapter 5: System Maintenance
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