Deko Manifest Utility; Deko Manifest Test Procedure - Pinnacle Systems Deko1000 Technical Reference And Service Manual

Chapter 4: Troubleshooting

Deko Manifest Utility

The Deko Manifest test provides a view of the of software components within the Deko
workstation. This test compares the registered software components with the official record of a
software release and looks for mismatches. This is useful in identifying workstation software
components that may have become corrupt, or software that may be incompatible with Deko1000
or Deko550 software. This test is also useful in identifying configuration problems that may have
occurred in a Deko workstation.
Important: This is a test that should only be used with Pinnacle Systems Customer Support supervision.
Customer Support personnel will be able to properly analyze the results of this test, and then determine the
steps necessary to solve the problem being experienced with the workstation.

Deko Manifest Test Procedure

The following steps should be followed to performed the Deko Manifest Utility test:
1. Turn on the Deko1000 or Deko550 Workstation.
Only the Windows OS should be running. If any other programs are running on the
workstation, then you should exit out of those programs.
Important: If your workstation is corrupted to the point where it will not boot up when turned on,
contact Pinnacle Systems Technical Support. Contact information can be found in Appendix A.
2. Start the Deko Manifest Utility software program.
Navigate the following path to the Deko Manifest software program:
Start >> Programs >> Deko1000 or Deko550 >> Diagnostic Tools
Then click the program "DekoManifestUtility" to open it. A Window similar to that shown in
Figure 4-16 should be displayed.
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Figure 4-16: Initial start-up screen of Manifest Utility Test
Deko1000 & Deko550 Technical Reference And Service Guide