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Troubleshooting - Kenmore W10034970B User Instructions

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First try the solutions suggested here and possibly avoid the cost of a service call...
Dryer Operation
Dryer will not run
Has a household fuse blown, or has a circuit breaker
tripped?
There may be 2 fuses or circuit breakers for the dryer. Check
that both fuses are intact and tight, or that both circuit
breakers have not tripped. Replace the fuse or reset the
circuit breaker. If the problem continues, call an electrician.
Is the correct power supply available?
Electric dryers require 240-volt power supply. Check with a
qualified electrician.
Was a regular fuse used?
Use a time-delay fuse.
Is the dryer door firmly closed?
Was the Start button firmly pressed?
Is a cycle selected?
The dryer will not start in the Wrinkle Guard
the dial past OFF.
No heat
Has a household fuse blown, or has a circuit breaker
tripped?
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
For gas dryers, is the valve open on the supply line?
Unusual sounds
Has the dryer had a period of non-use?
If the dryer hasn't been used for a while, there may be a
thumping sound during the first few minutes of operation.
Is a coin, button, or paper clip caught between the drum
and front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Is it a gas dryer?
The gas valve clicking is a normal operating sound.
Are the four legs installed, and is the dryer level front to
back and side to side?
The dryer may vibrate if not properly installed. See the
Installation Instructions.
Is the clothing knotted or balled up?
When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart the dryer.
Timer does not noticeably advance
Is the dryer set to Timed or Air Dry?
The timer moves slowly and continuously for the time setting.
Is the dryer set to Automatic Drying?
The timer moves only when the clothing is mostly dry. See
"How Automatic Drying Works" in "Dryer Use."
8

TROUBLESHOOTING

®
position. Move
Dryer Results
Clothes are not drying satisfactorily, drying times are too
long, or load is too hot
Is the lint screen clogged with lint?
Lint screen should be cleaned before each load.
WARNING
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can result in death
or fire.
Is the exhaust vent or outside exhaust hood clogged with
lint, restricting air movement?
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not
feel air movement, clean exhaust system of lint or replace
exhaust vent with heavy metal or flexible metal vent. See the
Installation Instructions.
Are fabric softener sheets blocking the grille?
Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length?
Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the
Installation Instructions.
Is the exhaust vent diameter the correct size?
Use 4" (10.2 cm) diameter vent material.
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from dryer.
Place dryer at least 18 inches (46 cm) above the floor
for a garage installation.
Failure to do so can result in death, explosion, or fire.
Is the dryer located in a room with temperature below
45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).

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