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TECH SHEET - DO NOT DISCARD
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or
electrical shock.
IMPORTANT
Electrostatic Discharge (ESD) Sensitive
Electronics
ESD problems are present everywhere. ESD may damage or
weaken the machine control electronics. The new control
assembly may appear to work well after repair is finished, but
failure may occur at a later date due to ESD stress.
Use an anti-static wrist strap. Connect wrist strap to green
ground connection point or unpainted metal in the
appliance
Touch your finger repeatedly to a green ground connection
point or unpainted metal in the appliance.
Before removing the part from its package, touch the
anti-static bag to a green ground connection point or
unpainted metal in the appliance.
Avoid touching electronic parts or terminal contacts;
handle machine control electronics by edges only.
When repackaging failed machine control electronics in
anti-static bag, observe above instructions.
DIAGNOSTIC GUIDE
Before servicing, check the following:
Make sure there is power at the wall outlet.
Has a household fuse blown or circuit breaker tripped? Time delay
fuse?
Is dryer vent properly installed and clear of lint or obstructions?
All tests/checks should be made with a VOM
(volt-ohm-milliammeter) or DVM (digital-voltmeter) having a
sensitivity of 20,000 ohms per volt DC or greater.
Check all connections before replacing components. Look for
broken or loose wires, failed terminals, or wires not pressed into
connectors far enough.
A potential cause of a control not functioning is corrosion on
connections. Observe connections and check for continuity with an
ohmmeter.
Connectors: Look at top of connector. Check for broken or loose
wires. Check for wires not pressed into connector far enough to
engage metal barbs.
Resistance checks must be made with dryer unplugged or power
disconnected.
DIAGNOSTIC TESTS
These tests allow factory or service personnel to test and verify all
inputs to the machine control electronics. You may want to do a
quick and overall checkup of the dryer with these tests before going
to specific troubleshooting tests.
FOR SERVICE TECHNICIAN'S USE ONLY
-OR-
ACTIVATING THE DIAGNOSTIC TEST MODE
1. Be sure the dryer is in standby mode (plugged in with all
indicators off, or with only the Clothes Dry indicator on).
2. Select any one button (except Stop) and follow the steps below,
using the same button (remember the button):
Press/hold
Release for
2-5 seconds
2-5 seconds
3. If this test mode has been entered successfully, all indicators on
the console are illuminated for 5 seconds with
Estimated Time Remaining two-digit display.
DIAGNOSTIC: Unsuccessful Entry
If entry into diagnostic mode is unsuccessful, press the Stop button
twice, then press the Power button.
If indicators come on, try to use a different button than was used to
activate the diagnostic test mode. If that button fails to enter the
diagnostic mode, something is faulty, and it is not possible to enter
the diagnostic mode. Go to TEST #2, page 7.
If no indicators come on after pressing the Power button, go to
TEST #1, page 6.
DIAGNOSTIC: Saved Fault Codes
If there are saved fault codes, the most recent fault code will
alternately show "F-" and "XX" where XX is the fault code.
Press and release
the same button
beep tone
used to activate
Diagnostics
Repeat
beep tone
Repeat
beep tone
Repeat
All indicators momentarily turn off, then stay on.
DIAGNOSTIC: Console Buttons and Indicators
Pressing the console buttons or rotating the cycle selector will sound
a beep and will turn on or off the corresponding indicators as shown
in Figure 1, Console Diagnostics, page 2. Pressing
will sound a beep and turn the left digit of the display on or off.
Pressing
(less time) will sound a beep and turn the right digit of
the display on or off.
If indicators fail to turn on or off and beep after pressing
buttons or rotating the cycle selector, go to TEST #6, page 10.
DIAGNOSTIC: Door Switch
Opening the door should cause a beep and an alphanumeric number
to be displayed. Closing the door should cause a beep and
displayed.
If opening the door fails to cause a beep and a number and letter
to be displayed, go to TEST #7, page 10.
DIAGNOSTIC: Moisture Sensor
Open the door and locate two metal strips on the face of the lint
screen housing. Bridge these strips with a wet cloth or a finger.
If a continuous beep tone is heard and an alphanumeric number is
displayed on the console, the sensor is OK.
If not, or if a continuous beep tone is heard before bridging the
moisture strips, go to TEST #5, page 10.
DIAGNOSTIC: Motor, Heater, and Console ID
Close the door. Press the Start button. The motor and heater will turn
on, and the display will show one of the following console IDs:
A0
A2
A6
A7, A8
A9
AA
,
,
,
,
, or
Press/hold
Release for
2-5 seconds
2-5 seconds
2-5 seconds
88
showing in the
Second most recent fault code is displayed.
Third most recent fault code is displayed.
Fourth most recent fault code is displayed.
(more time)
.
PART NO. W10035270
PAGE 1
Press/hold
88
to be

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Summary of Contents for Kenmore W10035270

  • Page 1 IDs: quick and overall checkup of the dryer with these tests before going A7, A8 , or to specific troubleshooting tests. FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 2 The More LED will be illuminated for high voltage readings (above 260 VAC). Press the Stop button to exit this mode. The Normal LED will be illuminated for normal voltage readings (200-260 VAC). FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 3: Display Fault Codes

    See TEST #3b, Error page 8. F-46 flashes if the motor control detects an Blower Motor = Contacts closed f-46 over-current or an over-torque condition. See Error TEST #3b, page 8. FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 4 P4-6 OUTLET RELAY 2 TEMP RTN INLET THERMISTOR P4-2 INLET TEMP . HEATER 50k Ω MACHINE 2700 W P4-1 INLET CONTROL TEMP RTN ELECTRONICS HIGH LIMIT THERMOSTAT 295°F (146°C) HEATER 2700 W FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 5 P4-6 OUTLET RELAY 2 TEMP RTN INLET THERMISTOR P4-2 INLET TEMP . HEATER 50k Ω MACHINE 2700 W P4-1 INLET CONTROL TEMP RTN ELECTRONICS HIGH LIMIT THERMOSTAT 295°F (146°C) HEATER 2700 W FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 6: Troubleshooting Tests

    1. Unplug dryer or disconnect power. inserted into the front console. 2. Remove the cover plate from the back of the dryer. See figure 3. 11. If both visual checks pass, replace the user interface assembly. FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 7 5. Check the belt switch and drive motor. Access the belt switch and drive motor by removing the back panel. See Removing the Back Panel, page 12. Slowly remove FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 8 Accessing & Removing the components. Electronic Assemblies, page 11. Replace the heater if it is electrically If 5–15 k ohms are measured, replace Figure 9. Blower motor location. open. the machine control electronics. FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 9: Exhaust Thermistor

    Access the heater assembly. See or failed heat element. figure 2, page 6; and Removing the be 30°F (17°C) higher. Front Panel/Drum Assembly, page 11. FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 10 See figure 12, page 11 for user interface assembly. switch location and see Removing the 7. Plug in dryer or reconnect power. Front Panel/Drum Assembly, page 11. Figure 11. Disconnect sensor connector. FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 11: Accessing & Removing The Electronic Assemblies

    4. Remove the cycle selector knob from NOTE: Make sure to reconnect the moisture the front of the console by firmly sensor wire connections. pulling on it or carefully prying straight upward. FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...
  • Page 12: Removing The Back Panel

    OF THE FOLLOWING U.S. PATENTS: 4,669,200 4,989,347 6,446,357 D314,261 4,700,495 5,066,050 6,597,144 D314,262 4,754,556 5,560,120 6,604,298 D457,991 4,840,285 5,809,828 6,685,241 D457,992 4,865,366 6,020,698 6,732,447 D495,453 4,899,464 6,047,486 6,784,673 4,908,959 6,199,300 6,819,255 03/06 FOR SERVICE TECHNICIAN’S USE ONLY PART NO. W10035270...

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