Saeco Magic Cappuccino Plus Sin017XNI Operating Instructions Manual page 16

Problem
The machine does not The machine is not connected to the
switch on. power supply.
The pump is very noisy. The water tank is empty.
The temperature ready light was
pressed.
The coffee is too cold.
(section 5).
The cups are cold.
The milk is not suitable: Powdered
The milk does not froth.
milk or low-fat milk has been used.
There is no steam left in the boiler.
It is not possible to make a
cappuccino.
The cappuccinatore is dirty.
The machine is over temperature, the
Coffee does not brew.
There is too little coffee in the
The grind is too coarse.
The coffee is brewed too
fast, crema does not form.
The pod is too old.
The "illy" button has not been
pressed.
Water tank is empty.
There is too much coffee in the Reduce the quantity of coffee in the
The "hot water/steam" knob is open. Close the knob.
Coffee is not brewed or
The machine has limescale build-
brewed in drips only.
up.
The filter in the portafilter is
clogged.
The pod is not suitable.
in the brew unit.
dirty.
edges.
The gasket of the boiler is dirty.
The pod is inserted incorrectly.
Please contact an authorized service center for any problems not covered in the above table or when the
suggested solutions do not solve the problem. Saeco USA Customer Service 1-800-933-7876.
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Possible cause
Connect the machine to the power supply.
Preheat the cups on the cup-warming
surface.
Use only cold, whole milk.
Prime the circuit (section 4.5) and repeat the
operations described in section 6.
Clean the cappuccinatore as described in
section 9.
Prime the circuit as described in section 4.5.
When the machine ready light is permanently
on, coffee may be brewed.
Add coffee (section 5).
Use a different blend.
Replace the old pod with a new one.
Press the "illy" button and wait until the machine
Descale the machine (section 10).
Change type of pod.
Clean the gasket.
Insert the pod correctly.
Solution