Saeco Prime line Technical & Service Manual
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Saeco Prime line Technical & Service Manual

Saeco Prime line Technical & Service Manual

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Ideas with Passion
PRIMEA
LINE
TECHNICAL SERVICE
MANUAL
All parts of this document are property of Saeco International Group. All rights reserved.
This document and relative information herein are provided without liability deriving from any errors or omissions. Furthermore,
no part may be reproduced, used or collected with the exception of that authorised in writing or in accordace with a contractual
clause.
Issue May 2006
REV01 - Aug. 06

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  • Page 1 TECHNICAL SERVICE MANUAL All parts of this document are property of Saeco International Group. All rights reserved. This document and relative information herein are provided without liability deriving from any errors or omissions. Furthermore, no part may be reproduced, used or collected with the exception of that authorised in writing or in accordace with a contractual clause.
  • Page 2 Ideas with Passion PRIMEA TECHNICAL SERVICE MANUAL (Rev.01 Aug 06) 1. Introduction (rev.00) 1.1 Documentation required 1.2 Tools and equipment required 1.3 Safety warnings 2. Technical data (rev.00) 2.1 Product technical data 2.2 Internal / external machine components 3. Summarised instructions (rev.01) 3.1 Client and programming menu (rev.00) 3.2 Maintenance and cleaning (rev.01) 4.
  • Page 3 Ideas with Passion SECTION 1 INTRODUCTION REV.00 PRIMEA Section 01 REV01 - Aug. 06...

  • Page 4: Documentation Required

    Ideas with Passion Documentation required The following technical documentation is required for repairs: Instruction booklet for specific model Technical documentation for specific model (diagrams, exploded drawings) Tools and equipment required As well as the standard equipment, the following tools are required. 1 Special screwdriver with Torx T15 tip and Pozi Drive screwdriver for casing and work on the coffee grinder.

  • Page 5: Technical Data

    Ideas with Passion SECTION 2 TECHNICAL DATA REV.00 PRIMEA Section 02 REV01 - Aug. 06...
  • Page 6 Ideas with Passion Product and component technical data Power supply and output: 230V AC, 50 Hz, 1500 W Temperature control: 2 (NTC) variable resistor sensor - transmits the value to the electronic board Safety system: Thermostat at 170°C with manual reset on both heaters + 192°...
  • Page 7 Ideas with Passion Dregsdrawer REV01 - Aug. 06...
  • Page 8 Ideas with Passion Internal: Gearmotor unit compartment Multi-way valve Water heater unit Pump unit Cappuccinatore unit Coffee grinder Power board Door microswitch PRIMEA Section 02 REV01 - Aug. 06...

  • Page 9: Brief Instructions

    Ideas with Passion SECTION 3 BRIEF INSTRUCTIONS REV.01 PRIMEA Section 03 REV01 - Aug. 06...
  • Page 10 Ideas with Passion Client and programming menu Client menu: to access, press “Programming menu” The programming menu appears as illustrated below: Detailed beverage machine Machine function beverage programming settings selection programming main menu Maintenance main- timer (appliance cleaning) tenance settings coffee standby preparation...

  • Page 11: Maintenance

    Ideas with Passion Maintenance: maintenance and appliance cleaning From this menu, you can: coffee circuit Start the brew group screen Lock the touchscreen cleaning cleaning cycle lock cycle maintenance milk circuit Start milk circuit cleaning scaling cleaning cycle cycle go back to go back menu REV01 - Aug.

  • Page 12: Timer Settings

    Ideas with Passion Timer settings: time settings Timer settings stand-by clock settings settings go back to go back menu REV01 - Aug. 06...

  • Page 13: Maintenance And Cleaning

    Ideas with Passion Maintenance and cleaning STEPS Empty coffee grounds drawer As instructed Empty drip tray As necessary Clean water tank Once a week Clean the coffee bean container As necessary Clean casing As necessary Clean and grease the brew group Once a month or every 500 cof- fees dispensed Clean coffee unit filters...

  • Page 14: Maintenance Messages

    Ideas with Passion Maintenance messages PRIMEA Section 03 REV01 - Aug. 06...
  • Page 15 Ideas with Passion SECTION 4 DIAGRAMS REV.00 PRIMEA Section 04 REV01 - Aug. 06...
  • Page 16 Ideas with Passion Wiring diagram Primea Touch Plus PRIMEA Section 04 REV01 - Aug. 06...
  • Page 17 Ideas with Passion Primea Touch PRIMEA Section 04 REV01 - Aug. 06...
  • Page 18 Ideas with Passion Primea Ring PRIMEA Section 04 REV01 - Aug. 06...
  • Page 19 Ideas with Passion Component load table Component Connector Resistance/Voltage number Mains voltage/mains switch JP 46 230 V AC Autocappuccino motor JP 30 304 Ohm 24 V AC Cappuccino maker cam microswitch JP 30 3,25 V DC Milk container presence microswitch JP 31 3,25 V DC Cappuccino maker presence microswitch...
  • Page 20 Ideas with Passion Water circuit diagram Primea Touch Plus PRIMEA Section 04 REV01 - Aug. 06...
  • Page 21 Ideas with Passion Primea Touch /Ring PRIMEA Section 04 REV01 - Aug. 06...

  • Page 22: Troubleshooting

    Ideas with Passion SECTION 5 TROUBLESHOOTING REV.01 PRIMEA Section 05 REV01 - Aug. 06...

  • Page 23: Software Version

    Ideas with Passion e Primea Touch Plus and Touch test functions During the first 3 seconds after start-up of the appliance (or on exit from standby mode) the user can access test mode by pressing the keys in the sequence shown alongside.
  • Page 24 Ideas with Passion 5.1.1 Function group 1 - coffee unit, coffee grinder, heater power supply Brew group home: Brew group is home position (gearmotor micro) Brew group Errors brew group brew group Brew group work: Brew group in dispensing position Grounds drawer:OK home work...
  • Page 25 Ideas with Passion 5.1.2 Microswitch and sensor check Errors (Errors) Dreg drawer: Coffee grounds drawer Micro (Dregdraw:) OK Drawer present ER Drawer missing Service: Door microswitch (Door:) OK door closed ER door open Water tank: Tank Micro (WaTank:) OK tank engaged Errors ER tank empty or in reserve (see diagnostics) Water level:...

  • Page 26: Beverage Counters

    Ideas with Passion system settings total water circuit counters emptying exit diag- nostics menu 5.2.1 Beverage counters Total hot milk beverages • Total beverages not modifiable • Beverage dispense time (sec.) not modifiable Total latte macchiato beverages • Total beverages not modifiable •...

  • Page 27: Total Counters

    Ideas with Passion Total pre-ground coffee beverages • Total beverages not modifiable • Water used (ml.) not modifiable Total all beverages • Total beverages not modifiable 5.2.2 Total counters Water used since production (ml.) not modifiable Water used since last descaling message (ml.) not modifiable Water used since last descaling (ml.) not modifiable...
  • Page 28 5.2.4 Ringbuffer repair code Buffer history repair This area records interventions of the Service Centres (up to a maximum of 10). The Service Centre enters the fault codes via PC as transmitted by Saeco I.G. (e.g: CLD01) 1.group errors 1.code errors 1.day errors...

  • Page 29: Beverage Settings

    Ideas with Passion 5.2.5 Beverage settings Unit of BEVERAGE SETTING measure- parameters ment Settings range Default value HOT MILK Beverage data modified by user yes/no Milk time seconds 0 ... 40 Froth time seconds 0 ... 40 LATTE MACCHIATO Beverage data modified by user yes /no Temperature low, high, medium...
  • Page 30 Ideas with Passion Aroma medium, light, pre-ground, strong medium Use of 2 coffee grinders 0 = left cg only percentage (* for version with two coffee grinders) 100 = right cg only Pre-brewing disabled, strong, normal normal Water turb. pulses. 50 ...

  • Page 31: System Settings

    Ideas with Passion 5.2.6 System settings SYSTEM SETTING Unit of parameters measurement Settings range Default value SETTING Water heater temperature enabled °C 70 ... 150 Water heater temperature disabled °C 70 ... 150 Steam heater temperature enabled °C 70 ... 150 Steam heater temperature disabled °C 70 ...
  • Page 32 Ideas with Passion Milk quality warning minutes 0 ... 60 Milk rinse alarm time minutes 5...240 Power board status complete Water filter dd/mm/yy complete 2006 Water filter - last appliance start-up dd/mm/yy complete 2006 Stop coffee grounds nr. grounds 0 ... 25 Coffee grounds counter nr.

  • Page 33: Error Message

    Ideas with Passion 5.2.8 Auto test On selection of this function, an automatic test is run on the machine functions, with results reported on the display. Before starting the test, all drawers and the tank must be inserted, all doors closed and the relative recipients must be filled with water and coffee.
  • Page 34 Ideas with Passion Ring test function During the first 3 seconds after start-up of the appliance (or on exit from standby mode) you can access test mode by pressing the keys in the sequence shown alongside. Turn the control click-wheel (P) (I-Pod) for access to each different level.
  • Page 35 Ideas with Passion - CAPP_DOOR_CLOSED (milk container door closed) The display indicates E - CAPP_DOOR_CLOSED+CAPP_PRES (milk container and cappuccinatore door closed) The display indicates F - COFFEE_BEANS_DOOR_CLOSED (coffee container lid closed). The display indicates G - TANK_PRES (water tank located). The display indicates H Level 2 Check gearmotor moving unit - PRESS UP (unit up).
  • Page 36 Ideas with Passion Level 7 Motorized tray test - PRESS UP KEY (lower touch pad) KEY 9 - PRESS DOWN KEY (upper touch pad) KEY A The display indicates D = lower limit position micro The display indicates C = upper limit position micro The display indicates A = upper touch pad The display indicates 9 = lower touch pad Level 8...
  • Page 37 Ideas with Passion Ring diagnosis function Procedure for access to diagnostics mode. Turn the appliance off and then on again or exit standby mode to enter the diagnostics menu, according to the sequence shown in the figure. For access to the diagnostics menu, there is a timeout limit of 3 sec. between one selection and the next.(1,2,3,4) A window is displayed showing the following options: •...
  • Page 38 Ideas with Passion 1.9 Total beverages (all) not modifiable 1.10 Total descaler used (ml) not modifiable 5.4.2 Total counters 2.1 Water used since production (ml.) not modifiable 2.2 Water used since last descaling (ml.) not modifiable 2.3 Water used since second last descaling (ml.) not modifiable 2.4 Water used since third from last descaling (ml.) not modifiable...
  • Page 39 Ideas with Passion 5.4.4 Ring product settings Unit of BEVERAGE SETTING measure- parameters ment Settings range Default value ESPRESSSO 4.1.1 Temperature low, high, medium medium 4.1.2 Aroma medium, light, pre-ground, strong forte 4.1.3 WATER turb. pulses. 70 ... 450 STD 165 IT 110 COFFEE 4.2.1 Temperature low, high, medium...
  • Page 40 Ideas with Passion 5.4.5 Ring system settings SYSTEM SETTING Unit of parameters measurement Settings range Default value SETTING Water heater temperature enabled °C 70 ... 150 Water heater temperature disabled °C 70 ... 150 Steam heater temperature enabled °C 70 ... 150 Steam heater temperature disabled °C 70 ...
  • Page 41 Ideas with Passion 5.5.3 Error messages for Service personnel PRIMEA Section 05 19/20 REV01 - Aug. 06...

  • Page 42: Problems, Causes, Remedies

    Ideas with Passion Problems, causes, remedies HELP MESSAGES DISPLAYED HOW TO RESET MESSAGE Turn the appliance off and on to solve the problem Switch off and after 30 sec. turn on the appliance to restore normal operating conditions. Call the Service Center Problem requiring assistance of Service Center.

  • Page 43: Operating Logic

    Ideas with Passion SECTION 6 OPERATING LOGIC REV.01 PRIMEA Section 05 REV01 - Aug. 06...
  • Page 44 Ideas with Passion Multi-way valve Touch Plus multi-way valve opening operating diagram PRIMEA Section 06 REV01 - Aug. 06...
  • Page 45 Ideas with Passion Ring and Touch multi-way valve opening operating diagram PRIMEA Section 06 REV01 - Aug. 06...
  • Page 46 Ideas with Passion Auto cappuccino The auto cappuccino system enables the automatic preparation of cappuccino, latte macchiato, caffè macchiato and hot milk. The milk container (A), with a capacity of approx. 0.4 l. is removable to enable stor- age of the contents in the fridge when not used.
  • Page 47 Ideas with Passion The system consists of a motor- ized valve (B), which controls air required to froth milk along with the “Ver- nay” valve and aeration/drainage of milk, and a cappuccinatore (C). The motor (1) is a stepper version and the internal micros- witch (2) which resets the position after dispensing.
  • Page 48 Ideas with Passion Cappuccinatore positions and functions The stepper motor has three positions: - INIT (REPOSITIONING) - FOAM (MILK FROTH) - MILK D. (MILK DRAIN) PPOSITION 3 POSITION 2 POSITION 1 MILK DRAINAGE FOAM INIT (MILK DRAIN) (MILK FROTH) (REPOSITIONING) CLOSED OPEN CLOSED...
  • Page 49 Ideas with Passion Motorized tank The movement of the motorized tank is mechanical by means of a stepper motor (1) in 24V DC, controlled by two capacitive pushbuttons (2) located at the front of the tank. The two microswitches (3) are for the limit switch, and operation can be checked in test mode (see para.

  • Page 50: Aqua Prima

    Ideas with Passion Aqua Prima Operating logic with “AQUA PRIMA” filter When use of the “aqua prima” filter is selected on the user menu or via the control panel, the system water count logic is as follows: If the “aqua prima” function is enabled the electronics perform a pulse count of the turbine, recording one pulse every 2 revolutions.
  • Page 51 Ideas with Passion SBS Valve Beverage dispensing process The SBS dispense valve SBS (see fig. 2) controllable via the knob, enables variation (increasing or decreasing according to the position of the knob) of the water flow rate for brewing. This adjusts the coffee brewing time (extraction time) and consequently the intensity of taste, keeping the cream quality constant.
  • Page 52 Ideas with Passion SBS valve operation check To ensure correct operation of the valve SBS, a long coffee should be made. During preparation of the latter, check the difference in dispensing speed between the maximum and minimum positions. The difference in dispensing speed is approx. 2.5 times greater (and therefore VERY obvious!!) Knob MAX Knob MED...
  • Page 53 Ideas with Passion SECTION 7 COMPONENT ASSEMBLY AND DISASSEMBLY REV.01 PRIMEA Section 07 REV01 - Aug. 06...

  • Page 54: Top Cover

    Ideas with Passion Top cover Open cover (A). Remove any coffee beans (B). Extract the cover closure re- bate (C). Loosen the three fixing screws of the bean hopper and re- move from unit. Release the end section of the top cover by loosening the three screws (P).

  • Page 55: Right Side Cover

    Ideas with Passion Right side cover Move the dispensing drip tray to the lower limit position. Disassemble the start push button (E). Remove the door (F) protecting the connec- tion socket of the setting device, by means of a Phillips screwdriver. Remove the screws as indicated.

  • Page 56: Left Side Cover

    Ideas with Passion Left side cover Remove the screws as indi- cated. Raise the rear section of the top cover slightly. Push the upper section of the left side cover upwards to release from hooks (C) from slots (B). To facilitate release, push the front section of the cover downwards.

  • Page 57: Brew Group

    Ideas with Passion Brew group Remove the center screw and Remove the knob with the Sae- knob mount with a #1 Phillips co logo by pulling outwards. head scredriver. Remove 2 screws securing dis- Remove the dispensing head pensing head cover. cover.
  • Page 58 Ideas with Passion Remove the two screws secur- ing the display molding. Remove dispensing head spac- er (F) and then hot water spuot (E) from the spacer. Remove the two screws secur- ing the front cover. Assembly: to assemble, follow the above sequence in reverse order. PRIMEA Section 07 5/22 REV01 - Aug.
  • Page 59 Ideas with Passion Electronics To access board (F) remove the board protection screws (G) does not point at screws. Remove the screws as indicated, remove and label all connectors. 6/22 REV01 - Aug. 06...
  • Page 60 Ideas with Passion 7.6 Gearmotor Remove the two screws and re- Remove the casing (A) by move the heater valve asm. (B). loosening the three screws. The following are located inside the compartment protected by the casing: Disassemble the protection - electric motor (A) with gears (B) and (C) for plate (C) by removing the transmission and timing of the brew group;...
  • Page 61 Ideas with Passion Install the motor and transmission shaft, inserting the guides (L) in the relative seat Insert the gear (B), taking care Insert the gear so that it meshes that the arrow stamped on the with the transmission shaft. element is within the opening that contains pin (P).
  • Page 62 Ideas with Passion Tighten the screws of the heater Refit the heater valve asm. (B) taking care valve asm.. to ensure that both seals (G) are present on WARNING: ensure both screws the spout that is inserted in the pipe hole are pushed fully down before (D).
  • Page 63 Ideas with Passion Pump Loosen the screw securing the pump carriage. Withdraw the silicon tube that comes from the turbine. Move the pump carriage forward and extract the unit (carriage, pump and membrane). Detach the electrical con- nections and silicon tube of the pressure relief pipe.
  • Page 64 Ideas with Passion Heater unit and multiway valve Loosen the heater valve screws. Loosen the screw securing the protection cas- ing (A) of the water tank, detach the base of the casing from the retainer by lifting it using a screw- driver and pulling it outwards.
  • Page 65 Ideas with Passion Remove the drain tube connector. Withdraw the heater unit by sliding it along its guide (E). 12/22 REV01 - Aug. 06...
  • Page 66 Ideas with Passion Heater Remove the casing by removing screw (F) and withdraw the heater assembly from the casing. Loosen the external screw (H) to release the To separate the heaters from the plastic steam heater. support, loosen the internal screw (G) to release the coffee heater and the screw highlighted in red to remove the tempera- ture sensor.

  • Page 67: Multi-Way Valve

    Ideas with Passion 7.10 Multi-way valve Remove the multi-way valve from the casing protecting the heaters, by loosening the screw as indicated. Remove the cover of the microswitches and disconnect the wires from the lat- ter. Disconnect all water hoses from the opposite side of the multi-way valve. The multi-way valve is supplied complete with hoses.
  • Page 68 Ideas with Passion REV01 - Aug. 06...
  • Page 69 Ideas with Passion 7. 11 OETIKER clamp assembly and disassembly Heater clamps HEATER Illustration (1) shows the assembly position of the clamp on the heater connector. Multi-way valve clamps Multi-way valve Illustration (2) shows the assembly position of the clamp on the plastic connector of the multi- way valve.

  • Page 70: Coffee Grinder

    Ideas with Passion 7.12 Coffee grinder Detach the connectors from the board and with- draw the coffee grinder by pulling it upwards to release slot (D) from pin (F). Ensure that the spring indicated is aligned correctly in its seat. PRIMEA Section 07 17/22 REV01 - Aug.
  • Page 71 Ideas with Passion 7.13 Grinder adjustment/assembly and disassembly Remove the coffee container and and rubber seal. PRIMEA Section 07 18/22 REV01 - Aug. 06...

  • Page 72: Grinding Adjustment

    Ideas with Passion 7.14 Grinding adjustment Remove the screw from the door. 19/22 REV01 - Aug. 06...
  • Page 73 Ideas with Passion 7.15 Auto cappuccino. Withdraw the connector from the electronic board and loosen the three screws. To ensure the micro activates safely, it may be necessary to insert a flat 3.2 x 9 washer (part code U201.001) beneath the front anchor screw “A”. PRIMEA Section 07 20/22 REV01 - Aug.
  • Page 74 Ideas with Passion 7.16 Motorized drip tray. Move the tray to the lower position. Loosen the screws as indicated and lift the upper section. Remove the motorized tray from the seats by pulling upwards. For access to the sensors, loosen the two screws to remove the casing below the drip tray.
  • Page 75 Ideas with Passion Disassembling motorized tank Stepper motor To withdraw the stop (A), use pliers to Loosen the two screws to release grip the tabs securing the lifting system the electric motor with worm gear. to the base and pull outwards. With- draw the electric motor with worm gear from above.

  • Page 76: Service Schedule

    Ideas with Passion SECTION 8 SERVICE SCHEDULE REV.01 PRIMEA Section 08 REV01 - Aug. 06...
  • Page 77 Ideas with Passion Routine maintenance check list S= Replacement R= Service P= Cleaning D= Descaling C= Inspection *= Number of beverages dispensed. Components Task Reason Article Casing, tanks, containers, power Dirty, damaged See documentation (Exp. drawng) cable Water, coffee and milk lines GACO DIM 14 seals Wear Water filter...

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