Ioline FlexJet User Manual page 55

Jagged scan alignment.
Cause:
1. Cartridge alignment is incorrect.
2. Motion alignment is incorrect.
3. Platen or stand is not level.
4. Loose carriage pulley causing ran-
dom/uneven gaps between scans.
Rear heavy bar goes to the top of the channel and the keypad shows
and error.
Cause:
1. Out of paper.
2. Paper path is obstructed.
3. Dirty feed roll support blocks.
4. Paper is not aligned properly.
5. Paper runs under rear cross-
member.
Gap between each scan.
Cause:
1. Frame Gap setting is incorrect.
2. Ink cartridge is out of ink, dirty
or the print head is plugged.
Pauses during printing.
Cause:
1. Vector density is very high due
to fine detail or the design soft-
ware is not using fonts embed-
ded in the printer.
2. Communication baud rate is set
very low.
Solution:
1. Use the Control Center to
adjust cartridge alignment as
shown in the Routine Mainte-
nance chapter.
2. Use the Control Center to adjust
motion alignment as shown in
the Routine Maintenance chapter.
3. Follow the directions in the
FlexJet Quick Start Guide to
level the stand and platen.
4. Contact Ioline customer service.
Solution:
1. Change the paper roll.
4. Make sure nothing is touching
the feed roll and that the rear
top bar rotates freely.
5. Clean then lubricate the feed
shaft block. Use the included
white lithium grease.
6. Load paper straight as described
in the Operation chapter.
7. Adjust paper to go between the
front and rear cross-members.
Solution:
1. Use the Control Center to
adjust frame gap as shown in the
Routine Maintenance chapter.
2. Check ink level indicator.
Replace cartridge if indicator is
black. If cartridge is not empty,
see Cartridge Maintenance
and Handling under the Rou-
tine Maintenance chapter.
Solution:
1. Reduce vector density, use em-
bedded printer fonts, or increase
communication baud rate.
2. Increase baud rate from the
minimum of 9600 baud to the
default of 38,400 or higher.
55
Chapter 5: Troubleshooting