Yealink W52P User Manual
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Yealink W52P User Manual

Ip dect phone
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  • Page 2 Copyright © 2012 YEALINK NETWORK TECHNOLOGY CO., LTD. Copyright © 2012 Yealink Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink Network Technology CO., LTD.
  • Page 3 3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experience radio/TV technician for help. Note: Changes or modifications not expressly approved by Yealink Network Technology Co., Ltd could void the user's authority to operate the equipment.
  • Page 4 This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range. Installation of this equipment is subject to notification and coordination with UTAM. Any relocation of this equipment must be coordinated through and approved by UTAM.
  • Page 5 Yealink W52P/W52H firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can...

  • Page 7: About This Guide

    W52P/W52H IP DECT phone. If this is your first time using the W52P/W52H IP DECT phone, we recommend that you first refer to the Quick Installation Guide and Quick Reference Guide. Documents are available for downloading at: http://www.yealink.com/DocumentDownload.aspx?CateId=142&flag=142.
  • Page 8 User Guide W52P/W52H IP DECT Phone viii...

  • Page 9: Table Of Contents

    In This Guide ........................vii Table of Contents ..............ix Getting Started ................. 1 Packing List ..........................1 Connecting the W52P Base Station ..................3 Setting up the W52P/W52H Handset ..................4 Setting up the Charger Cradle ....................5 Charging the Handset ......................6 Overview .................. 7 Base Station Description ......................7...
  • Page 10 User Guide W52P/W52H IP DECT Phone Handset Name ........................22 Language ..........................22 Ring Tones ........................... 22 Advisory Tones ........................23 Backlight ..........................23 Screen Saver ........................24 Colour Schemes ......................... 24 Keypad Light ........................24 Notification Light ........................ 24 Date and Time ........................

  • Page 11: Table Of Contents

    Table of Contents Call Transfer ........................44 Call Conference ......................... 45 Anonymous Call ......................... 46 Anonymous Call Rejection ....................46 Voice Mail ........................... 47 Troubleshooting ..............49 Appendix ................51 Firmware Upgrading ......................51 Upgrading the Base Station ..................51 Upgrading the Handset via USB Port ................
  • Page 12 User Guide W52P/W52H IP DECT Phone...

  • Page 13: Getting Started

    Charging the Handset  If you require additional information or assistance with your new phone, contact your system administrator. The following components are included in your W52P/W52H IP DECT phone packages: W52P Package W52H Package 1 base station 1 handset ...
  • Page 14 User Guide W52P/W52H IP DECT Phone W52P/W52H Handset  Charger Cradle  Power Adapter  Two Rechargeable Batteries ...
  • Page 15 Getting Started Ethernet Cable  Belt Clip  Quick Installation Guide & Quick Reference Guide  CD-ROM  Check the list before installation. If you find anything missing, contact your system administrator. You have two options for power and network connection of the base station. Your system administrator will advise you which one to use.
  • Page 16 User Guide W52P/W52H IP DECT Phone and connect the other end of the power adapter into an electrical power outlet. Connect the supplied Ethernet cable between the Internet port on the base station and the Internet port in your network or the switch/hub device port.
  • Page 17 Getting Started Insert the batteries in the correct polarity. Close the battery cover. Battery Information Technology: Nickel Metal Hydride (NiMH) Size: AAA Voltage: 1.2V Capacity: 800mAh We strongly recommend you use the batteries complying with the above parameters. Because the compliant ones can guarantee the specified operating time, full functionality and long service life.
  • Page 18 After setting up the handset and charger cradle, place the handset in the charger cradle. The original handset included in the W52P package is pre-registered to the base station. After charging, the handset is ready to use. Battery Charging Status...

  • Page 19: Overview

    Overview This chapter provides the overview of the W52P/W52H IP DECT phone. The topics include: Base Station Description  Handset Description  Displaying Information on LCD Screen  Icon Instructions  If you require additional information or assistance with your new phone, contact your system administrator.
  • Page 20 ④ Power Indicator LED Fast flashes when the base station is during the firmware upgrading process. The main hardware components of the W52P/W52H handset are the LCD screen and the keypad. Hardware component instructions of the W52P/W52H handset are: Item Description ①...
  • Page 21 Overview Item Description Switch between the earpiece and speakerphone ④ Speakerphone Key modes. Answer an incoming call. ⑤ Headset Connector Connect a headset. Answer an incoming call. ⑥ Off-hook Key Enter into the redial call list. Place a call. Provides the digits, letters, and special characters in ⑦...
  • Page 22 User Guide W52P/W52H IP DECT Phone The idle screen may be shown as below: Status Line Text Line Soft Key Line The LCD screen is divided into three parts: Status line, Text line and Soft key line. The types of information shown in the Status line when: On hook (idle)—displays signal strength, handset number and battery status.
  • Page 23 Overview Icons appear on the LCD screen are described in the following table: Icon Description Anonymous Call Anonymous Call Rejection Missed Call Voice Mail Keypad Lock Silent Mode Do Not Disturb Call Forward Call Hold Call Mute Unassigned Outgoing Line Loudspeaker On Headset Mode On...
  • Page 24 User Guide W52P/W52H IP DECT Phone...

  • Page 25: Basic Operations

    If you require additional information or assistance with your new handset, contact your system administrator. You can register up to 5 handsets to one W52P base station. Each handset can be registered to 4 base stations. You can then choose the desired one to use.
  • Page 26 User Guide W52P/W52H IP DECT Phone The handset plays a warning tone and prompts the message ―Handset Subscribed‖, which indicates the registration has finished. After successful registration, the handset number and name appear on the LCD screen. To unregister a handset: Press on the handset to enter the main menu.
  • Page 27 Basic Operations Enter the correct values in the IP Address, Subnet Mask, Default Gateway, Primary DNS and Secondary DNS fields. Press the Save soft key to accept the change. If you are using an xDSL modem, you can connect your base station to the Internet via PPPoE mode.
  • Page 28 User Guide W52P/W52H IP DECT Phone Select Handset to view the handset status. Press to scroll through the list and view the specific information. The base station supports up to 5 lines. You can register an account for each line via the web user interface.
  • Page 29 Basic Operations To turn the handset on: Do one of the following: Long press until the LCD screen lights up. Place the handset in the charger cradle. The handset will be turned on automatically. To turn the handset off: Long press again when the handset is idle to turn the handset off.
  • Page 30 User Guide W52P/W52H IP DECT Phone To unlock the keypad: Long press again until the LCD screen prompts the message ―Keypad Unlocked‖. The keypad is unlocked and the icon disappears from the idle screen. Note If the keypad is locked, only the emergency numbers (911, 112, 110 and 999 by default) can be dialed out.

  • Page 31: Submenu

    Basic Operations The handset menu has a number of levels. The main menu is the top-level menu. To enter the main menu: Press when the handset is idle. The main menu features are shown on the LCD screen as a list of icons. To access a main menu feature: Press to scroll to an icon.
  • Page 32 User Guide W52P/W52H IP DECT Phone...

  • Page 33: Handset Settings

    Handset Settings You can customize your handset by changing the settings to suit your requirements. This chapter provides you with some instructions to change the settings of your handset. The topics include: Handset Name  Language  Ring Tones  Advisory Tones ...

  • Page 34: Handset Name

    User Guide W52P/W52H IP DECT Phone The handset will be assigned a name by default if successfully registered to the base station. You can rename your handset as you wish. To rename the handset: Press to enter the main menu.

  • Page 35: Advisory Tones

    Handset Settings Press to highlight the desired line, the Intercom Call option or the IP Call option. Press to select and listen to the ring tone. Press the Save soft key to accept the change or the Back soft key to cancel. You can also enter the menu Settings->Audio->Ring Tones->Volume, press decrease/increase the ringer volume.

  • Page 36: Screen Saver

    User Guide W52P/W52H IP DECT Phone You can enable the screen saver to protect your LCD screen if you won‘t use your handset for a long time. The screen saver of the handset is designed to protect your LCD screen by filling it with an analog clock. When the screen saver is enabled, an analog clock will be activated and displays on the LCD screen if no user activity is sensed for a certain period of time.

  • Page 37: Date And Time

    Handset Settings calls respectively. To configure the notification light: Press to enter the main menu. Select Settings->Display->Notification Light. Press to select the desired value from the Voice Mail field. If Enabled is selected, the message key LED flashes red when the handset receives a new voice mail.

  • Page 38: Shortcuts

    User Guide W52P/W52H IP DECT Phone To configure the time format: Press to enter the main menu. Select Settings->Display->Time Format. Press to highlight the desired time format, and press the Change soft key. The radio box of the selected time format is marked. The format of the display time on the LCD screen will be changed accordingly.

  • Page 39: Local Directory

    Handset Settings The local directory of your handset stores the names and phone numbers of your contacts. This allows you to make calls without having to dial manually. You can store up to 100 contacts, each with a name, a mobile number and an office number. You can add, edit, delete or search for contacts in the local directory.
  • Page 40 User Guide W52P/W52H IP DECT Phone To switch the input method: Press The current input method is indicated in the top right-hand corner of the LCD screen. For example, ―ABC‖ represents the upper-case input method, ―abc‖ represents the lower-case input method and ―123‖ represents the digital input method.
  • Page 41 Handset Settings To edit a contact in the local directory: Press to enter the main menu. Select Directory. Press to highlight the desired entry. Press the Options soft key, and select Edit. Edit the values in the Name, Office and Mobile fields. Press the Save soft key to accept the change.
  • Page 42 User Guide W52P/W52H IP DECT Phone screen. You can dial a contact from the result list. You can assign some important numbers of your local directory to the speed dial keys of your handset. This helps you dial a contact quickly and easily by long pressing the speed dial key without having to enter the directory.
  • Page 43 Handset Settings information of an entry in the call log. You can also dial a call, add a contact or delete entries from the call log. For more information on placing a call from the call log, refer to Placing a Call from Call on page 39.

  • Page 44: Outgoing Lines

    User Guide W52P/W52H IP DECT Phone To delete all entries of a list from the call log: Press the Call Log soft key. The LCD screen displays 4 call log lists: All Calls, Outgoing Calls, Missed Calls and Accepted Calls.

  • Page 45: Auto Answer

    Handset Settings Press to highlight the desired handset, and press the OK soft key. Press to select Accept from the desired line fields. Press the Save soft key to accept the change. Press the Back soft key to return to the previous interface and select the other handset.

  • Page 46: Handset Reset

    User Guide W52P/W52H IP DECT Phone The radio box of the selected configuration type is marked. You can reset any individual settings and changes that you have made. Resetting your handset will not affect the entries of the local directory, the call log, the voice mail and the handset‘s registration.

  • Page 47: Eco Mode

    Handset Settings Eco mode+ turns off the transmission power when the phone is in standby. The DECT transmitting power is switched off for all registered handsets. The radio waves emitted are almost zero. The base station only transmits a signal when necessary, for example, when a call comes in or a connection occurs.
  • Page 48 User Guide W52P/W52H IP DECT Phone...

  • Page 49: Call Features

    Call Features The W52P/W52H IP DECT phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place internal and external calls, answer calls, transfer a call to someone else, or conduct a conference call.
  • Page 50 User Guide W52P/W52H IP DECT Phone the currently used audio devices (earpiece, headset or loudspeaker). The call duration displays on the LCD screen while the call is in progress. You can make internal calls between the handsets registered to the same base station.
  • Page 51 Call Features Enter the desired number in the Call To field using the keypad. Press to dial out. Local directory stores the frequently used contacts. You can dial a call from the local directory. To place a call from the local directory: Press when the handset is idle to access the local directory.
  • Page 52 User Guide W52P/W52H IP DECT Phone You can answer a call in three ways: Using the earpiece  Using the speakerphone  Using the headset  Note You can ignore an incoming call by pressing the Silence soft key or reject an incoming call by pressing the on-hook key.
  • Page 53 Call Features The redial list contains the last phone numbers you dialed. The redial list can store up to 20 phone numbers. When the memory of the redial list is full, every number you subsequently dial erases the oldest number in the list. You can view the phone numbers in the redial list and redial a call to the desired number.

  • Page 54: Call Waiting

    User Guide W52P/W52H IP DECT Phone To place a call on hold: Press the Options soft key during a call, and select Hold. The call is placed on hold and the icon displays on the LCD screen. To resume a hold call: Do one of the following: Press the Resume soft key.

  • Page 55: Call Forward

    Call Features You can activate or deactivate the DND mode on a per-line basis. If DND mode is activated on a line, all incoming calls of the line will be rejected automatically, and the callers will hear a busy signal. To activate DND mode on the specific line: Press to enter the main menu.

  • Page 56: Call Transfer

    User Guide W52P/W52H IP DECT Phone Ring Time field (only available for No Answer Forward). Press the Save soft key to accept the change. icon on the idle screen indicates the call forward feature is enabled. If Always Forward is selected, there is no prompt on the LCD screen when the line receives an incoming call.
  • Page 57 Call Features Enter a number or press the Directory soft key select an entry from the local directory. You can press to highlight the handset name you want to transfer the call to. Press or the Transfer soft key to dial out. You can press the End soft key to cancel the transfer.

  • Page 58: Anonymous Call

    User Guide W52P/W52H IP DECT Phone You can use anonymous call feature to block the identity and phone number from showing up to the called party when you call someone. For example, you want to call to consult some service, but you don‘t want to be harassed. You can configure the anonymous call feature on a per-line basis.

  • Page 59: Voice Mail

    Call Features You can leave voice mails to someone else. You can also receive and listen to the voice mails. The voice mail feature ensures that you will never miss any important messages. When receiving a new voice mail, the icon appears on the LCD screen with the number of unread voice mails and the message key LED flashes red.
  • Page 60 User Guide W52P/W52H IP DECT Phone Select Voice Mail->Play Message. The lines assigned to the handset as incoming lines and outgoing lines simultaneously, and the number of voice mails of each line display on the LCD screen. Press to highlight the desired line, and press the Select soft key.

  • Page 61: Do Not Disturb (Dnd)

    Troubleshooting This chapter provides some general troubleshooting information to help you solve the problems you might encounter when using your W52P/W52H DECT IP phone. If you require additional information or assistance with your new phone, contact your system administrator. Why doesn‘t the handset ring? Ensure the ringer volume of your handset is not adjusted to the minimum.
  • Page 62 User Guide W52P/W52H IP DECT Phone Why can‘t I turn the handset on? Ensure the batteries are inserted into the handset. If the batteries are already inserted into the handset, place the handset into the charger cradle. Why do I hear some noise during a call? Ensure you are not using the handset or base station in an area with high electrical ...

  • Page 63: Appendix

    This section provides you with the instruction of upgrading the base station via the web user interface. For more information on upgrading the base station via auto provisioning, refer to the document Yealink W52P Auto Provisioning User Guide. To upgrade the base station firmware, ask your system administrator for the latest firmware file, and store it on your local system.
  • Page 64 User Guide W52P/W52H IP DECT Phone To upgrade the handset firmware, ask your system administrator for the latest firmware file and the firmware upgrading tool (W52P-HS-Flasher.exe), and store them on your local system. To connect the handset to the PC using the USB cable: Before upgrading the handset, you need to connect the handset to the computer.

  • Page 65: Menu Structure

    Appendix Line Status Intercom Play Message Voice Mail Set Voice Mail Set Key 1 Always Call Forward Busy No Answer Do Not Disturb Call Features Call Waiting Anon. Call Rejection Anonymous Call Menu Directory Structure Date & Time Advisory Tones Audio Ring Tones Screen Saver...
  • Page 66 User Guide W52P/W52H IP DECT Phone...

  • Page 67: Regulatory Notices

     bathrooms, laundry rooms and wet basements. Safety Notes During Operation Use only spare parts and accessories supplied or authorized by Yealink. The  operation of non- authorized parts cannot be guaranteed. Do not place heavy objects on top of the handset or the base station in case ...
  • Page 68 User Guide W52P/W52H IP DECT Phone When there is smoke emitted from the product, or some abnormal noise or  smell, disconnect the product from the power supply, and unplug the power adapter immediately. Remove the electrical cord from an outlet by pulling gently on the power ...

  • Page 69: Call Conference

    Call Forward Call Hold/Resume Call Log Management Keypad Light Call Mute Call Transfer Call Waiting Language Connecting the W52P Base Station Local Directory Charging the Handset Locating a Handset Checking Line Status Locking/Unlocking Keypad Checking System Status Copyright Colour Schemes...

  • Page 70: Returning To Idle Screen

    User Guide W52P/W52H IP DECT Phone Overview Outgoing Lines Packing List Placing a Call from Call Log Placing a Call from Local Directory Placing a Call Using Speed Dial Key Placing Calls Placing External Calls Placing Internal Calls Power over Ethernet...

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