Appendix 2: Faq - Tenda D840 User Manual

Appendix 2: FAQ

Q: What are VPI, VCI?
A: VPI (Virtual Path Identifier) and VCI (Virtual Channel
Identifier) are to identify ATM terminal (ADSL) for
DSLAM, usually provided the local ISP.
Q: What related parameters are required from your ISP?
A: For dial user, Connection protocol, User name,
Password, Value of VPI/VCI, Encapsulation mode and
so on.
Q: The firmware upgrade fails and I can't enter the
Web-based management interface?
A: Contact the technical engineer for support or
after-sales service engineer.
Note:
please download the upgrade packets from the
Tenda website.
Q: Have completed all configurations, but can't dial
through computer?
A: 1) Check the indicator of ADSL, it should be working
in normally.
2) Check the accuracy of parameter of value of
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