Limited Warranty - Picomed NaturalPoint SmartNav 4 Manual

NaturalPoint SmartNAV Users Manual : Getting Started 07/03/2008 03:35:45 PM
33872 SE Eastgate Circle
Corvallis, OR 97333
www.naturalpoint.com
541.753.6645

8 Limited Warranty

NaturalPoint warrants to the original consumer or other end user that this product, the NaturalPoint SmartNav, is
free from defects in materials and workmanship for a period of one year from the date of purchase. During the
limited warranty period, and upon proof of purchase (in the form of product registration) this product will be
repaired or replaced at our option, without charge.
This warranty shall be voided if the product is modified, tampered with, misused, or subjected to abnormal
working conditions. This warranty does not cover physical damage to the surface of this product. This warranty
does not apply when the malfunction results from the use of this product in conjunction with accessories, other
products, or peripheral equipment.
Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
ANY IMPLIED WARRANTY OF FITNESS OR SUITABILITY FOR A PARTICUALR USE OR PURPOSE,
AND NATURALPOINT INC SHALL IN NO EVENT BE LIABLE TO PURCHASER FOR INDIRECT OR
CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER.
Some states do not allow the exclusion or limitation or incidental or consequential damages or allow limitations on
how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.
In order for NaturalPoint to honor your return, you must receive an RMA number by calling or emailing
NaturalPoint, and the return the entire SmartNav package, including all accessories and software to:
NaturalPoint
Attn: RMA #####-####
33872 SE Eastgate Circle
Corvallis, OR 97333
9 Trouble Shooting
If you are still experiencing difficulty after trying the suggestions in this trouble shooting guide, call
1-541-753-6645 or visit our main website at www.naturalpoint.com or our online forums at
forums.naturalpoint.com for advanced customer support.
9.1 Problem : Software loads and runs, but LED indicator light on unit does not come on. OR you receive a
message saying: The system cannot find the file specified or the software could not connect with the SmartNav
device
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