Table of Contents
Advertisement
Why doesn't the phone ring?
Check the ringer volume on your phone. To adjust the ringer volume, press the right
and left navigation keys when the phone is on-hook and idle. For more information,
refer to
Volume
on page 23.
Why can't I receive calls?
Check the SIP registration with your system administrator.
Check DND (Do Not Disturb) mode is deactivated on the phone. Refer to
Disturb (DND)
on page 53.
Check call forward feature is disabled on the phone. Refer to
page 54.
Check whether the caller number is stored in the blacklist directory. Refer to
Adding Contacts
on page 26.
Why is my handset not working?
Check to ensure that the handset cord is fully connected to both the handset
jack on the phone and handset. Refer to
Check to ensure that the headset volume is adjusted to an appropriate level.
Refer to
Volume
on page 23.
Why is my headset not working?
Check to ensure that the headset cord is fully connected to the headset jack on
the phone. Refer to
Check to ensure that the headset volume is adjusted to an appropriate level.
Refer to
Volume
on page 23.
How to change the user password?
You can change the user password via web user interface:
1.
Click on Security->Password.
2.
Select user from the pull-down list of User Type.
3.
Enter the current user password in the Current Password field.
4.
Enter the new user password in the New Password field and Confirm Password field.
5.
Click Confirm to accept the change.
You can also contact your system administrator for help.
How to reboot the phone?
Phone Installation
Phone Installation
on page 10.
Troubleshooting
Do Not
Call Forward
on
on page 10.
82
Advertisement
Table of Contents
