operation. Class B Digital Device or Peripheral This device is tested and complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
In this guide, you will find everything you need to quickly use your IP video phone. Be sure to verify with your system administrator that your network is prepared for configuring your IP video phone. As well, be sure to read the Packing List section in this guide before you set up and use the phone.
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About This Guide Account Management on page Ending Calls on page Intercom on page ...
Table of Contents Table of Contents About This Guide ................. v In This Guide ..........................v Changes to This Guide ......................v Table of Contents ..............vii Overview..................1 Hardware Component Instructions ..................1 Icon Instructions .......................... 2 LED Instructions ........................... 4 User Interfaces ..........................
Table of Contents Ring Tones ..........................24 Contact Management ......................25 Local Directory ........................25 Remote Phone Book ......................30 History Management ....................... 32 System Customizations ......................34 DSS Keys ..........................34 Account Management ....................... 39 Dial Plan ..........................42 Live Dialpad ...........................
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Table of Contents Troubleshooting ................. 81 Regulatory Notices ..............85 Service Agreements ........................ 85 Limitations of Liability ....................... 85 Safety Instructions ........................85 Appendix A - Time Zones ............87 Index ..................89...
Overview Overview This chapter provides the overview of the VP530 IP video phone. The topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentation If you require additional information or assistance with your new phone, contact your system administrator.
Overview Hardware component instructions of the VP530 IP video phone are: Item Description ① Camera Provides near-site video. ② Event Indicator LED Indicates different phone status. ③ Power Indicator LED Indicates the phone power status. Dials the most recently dialed number or quick ④...
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Overview Icon Description Network is unavailable Registered successfully Unregistered Registering Stop the near-site video Hands-free speakerphone mode Handset mode Headset mode Voice Mail Text Message Auto Answer Do Not Disturb Call Forward Call Hold Call Mute Call Failed Ringer volume is 0 Received Calls Dialed Calls Missed Calls...
The call on the phone is on mute or on hold. Slow flashing green The phone receives new message, missed call or forwarded call. The phone is in idle state. User Interfaces There are two ways to customize specific configurations on your VP530 IP video phone:...
Overview Using the user interface on the IP video phone. Using the user interface in an internet browser window from your PC. The hardware components keypad and LCD screen constitute the phone user interface, which allows the user to execute all call operation and basic configuration changes directly on the phone.
--STUN Server Note The table above lists most of the feature options. Please refer to the relevant sections for more information. Documentation The following table shows documentations available for the VP530 IP video phone. Name Contents Where found Format/ Language...
Registration Idle Screen If you require additional information or assistance with your new phone, contact your system administrator. Packing List The following components are included in your VP530 IP video phone package: VP530 IP Video Phone ...
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Getting Started Power Adapter Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference Guide CD-ROM Check the list before installation. If you find anything missing, contact your system...
Getting Started administrator. Phone Installation If your phone is already installed, proceed to Phone Initialization on page 12. This section introduces how to install the phone with the components in the packing list: Connect the Handset and optional Headset Connect the Network and Power ...
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Internet port in your network or the switch/hub device port. Power over Ethernet Using a regular Ethernet cable, the VP530 IP video phone can be powered from a PoE (IEEE 802.3af) compliant switch or hub. To connect the PoE: Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub.
Getting Started Phone Initialization After your phone has been powered up, the system boots up and performs the following steps: Automatic Phone Initialization The phone finishes the initialization process by loading the saved configuration. The phone LCD screen will display as following: DHCP (Dynamic Host Configuration Protocol) By default the phone attempts to contact a DHCP server in your network in order to obtain its valid network settings, e.g.
Getting Started The phone LCD screen displays the general information. Tap Network, Phone or Accounts to view the detailed status information. To view the phone status via web user interface: Open the web browser of your computer. Enter the IP address in the browser’s address bar using the keyboard of the computer, and then press the <Enter>...
Getting Started Tap the pull-down list of Type and then select Static IP. Enter the parameters IP, subnet mask, gateway, primary DNS, second DNS in the corresponding fields. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.
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Getting Started The idle screen shows the following information: Item Description Menu Key Wallpaper Shortcut Menu Soft Keys Line Keys Near-site Video Window DSS Key Time and Date Current Account...
Customizing Your Phone Customizing Your Phone You can customize your VP530 IP video phone by configuring the setting for time and date, backlight, and ring tones, for example. You can add contacts to the phone’s local directory manually. You can also handle incoming calls from different contacts in different ways.
Customizing Your Phone Tap the pull-down list of Backlight Time and then select the desired backlight time. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure the backlight via web user interface at the path Phone- >Preference.
The text on the web user interface will change to the language that you selected. Time and Date The time and date appears on the LCD screen of the VP530 IP video phone. If the phone cannot obtain the time and date from the Simple Network Time Protocol (SNTP) server, contact your system administrator for more information.
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Customizing Your Phone Tap the pull-down list of Time Zone and then select the time zone that applies to your area. The default time zone is "+8 China(Beijing)". Enter the domain names or IP addresses in the NTP Server1 and NTP Server2 fields, respectively.
Customizing Your Phone Tap the pull-down list of Time Format and then select the desired time format (12 Hour or 24 Hour). Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. There are 7 available date formats, for example, the date format "WWW DD MMM", "WWW"...
Customizing Your Phone Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure key as send via web user interface at the path Phone- >Features.
Customizing Your Phone Wallpaper You can customize the wallpaper of the VP530 IP video phone. You can change the wallpaper image via phone user interface or web user interface. You can also upload custom wallpaper images via web user interface. The file format of wallpaper image must be .jpg.
Customizing Your Phone To adjust the ringer volume via phone user interface: Press to adjust the ringer volume when the phone is idle. Note If the ringer volume is adjusted to minimum, the icon will appear on the LCD screen. Ring Tones Ring tones are used to indicate incoming calls.
Customizing Your Phone To select a ring tone for the phone via web user interface: Click on Phone->Preference. Select the desired ring tone from the pull-down list of Ring Tones. Click Confirm to accept the change. To select a ring tone for the account via web user interface: Click on Account.
Customizing Your Phone Adding Contacts To add a new group to the local directory manually: Press the Directory soft key. Press the Group Manager soft key. Press the New Group soft key. Enter the name in the Group Name field. Tap the pull-down list of Ring Tones and then select the desired ring tone.
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Customizing Your Phone Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. Note If the contact has existed in the directory, the LCD screen will prompt “Contact name already existed!”.
Customizing Your Phone Editing Contacts To edit a contact in the local directory: Press the Directory soft key. Tap the desired contact for one second. Tap the desired contact information and then edit. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.
Customizing Your Phone Tap the OK soft key to confirm the deleting. Placing Calls to Contacts To place a call to a contact from the local directory: Press the Directory soft key. Tap the desired contact. The phone displays as the following figure: Tap the desired number you want to dial.
Customizing Your Phone appear on the LCD screen. You can dial from the result list. Importing/Exporting Contact Lists You can manage your phone’s local directory via phone or web user interface. But you can only import or export the contact list via web user interface. To import an XML file of contact list via web user interface: Click on Directory.
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Customizing Your Phone Enter the name in the Display Name field. Click Confirm to accept the change. To access your corporate directory via phone user interface: ->Directory->Remote DIR. The phone connects to load the corporate directory, and then displays the corporate contact list on the LCD screen.
Customizing Your Phone History Management The VP530 IP video phone maintains history lists of All Calls, Dialed Calls, Missed Calls, Received Calls and Forwarded Calls. The local call log supports maintaining up to 400 entries. You can view the history list, place a call, add a contact or delete an entry from the history list.
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Customizing Your Phone Tap the corresponding pull-down lists and then select the desired group, photo and ring tone. Press the Save soft key to accept the change. The entry is successfully saved to the local directory. to return to the idle screen. To delete an entry from the history list: Press the History soft key.
There are two types of DSS keys: Memory Keys and Line Keys. The use of line keys and memory keys are almost the same. The details will be introduced below. The VP530 IP video phone supports 18 memory keys and 4 line keys.
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Customizing Your Phone (Optional.) Enter the corresponding value in the Value field. (Optional.) Enter the corresponding value in the Extension field. 10. Press the Save soft key to accept the change or the Back soft key to cancel. 11. Tap to return to the idle screen.
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Customizing Your Phone remember. Dependencies: Type (Speed Dial) Account ID (this feature will be applied to the account) Label (key label displays on the LCD screen) Value (the number you want to dial out) Usage: Tap the memory key to dial out the number specified in the Value field, using the account selected from the pull-down list of Account ID.
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Customizing Your Phone Forward You can use this key feature to forward an incoming call to someone else. For more information, refer to Call Forward on page 54. Dependencies: Type (Key Event) Key Type (Forward) Label (key label displays on the LCD screen) Value (the number you want to forward incoming call to) Usage: Tap the memory key to forward an incoming call to the number specified in the Value field.
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Customizing Your Phone Key Type (DND) Usage: Tap the memory key to activate the DND mode. Tap the memory key again to deactivate the DND mode. Note When the DND mode is activated, the phone will reject all incoming calls automatically.
Memory Keys introduced above. Account Management You can register one or multiple accounts on the VP530 IP video phone. You can also configure each line key associated with an account or configure multiple line keys associated with an account. Account Registration To register an account via phone user interface: ->Advanced (password: admin)->Account.
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Customizing Your Phone Press the Save soft key to accept the change or the Back soft key to cancel. Repeat step 2 to 5 until you have registered all accounts. to return to the idle screen. The following figures show single or multiple accounts registered on the phone: Single account: Multiple accounts: You can also set a default account for dialing out calls when there are multiple...
Customizing Your Phone To configure the default account via phone user interface: ->Call Feature->Others->Default Account. Select the desired account from the pull-down list of Default Account. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.
Customizing Your Phone Dial Plan Dial plan is a string of characters that governs the way your VP530 IP video phone processes the inputs received from your phone keypad. The VP530 IP video phone supports the following dial plan features: Replace Rule ...
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Customizing Your Phone When you enter the number “234” using the keypad and then dial out, the phone will dial out “12345” instead. Note The valid value of Account field can be one or more digits among 1, 2, 3, and 4. Each digit must be separated by a “,”.
Enter the desired line ID in the Account field or leave it blank. Click Confirm to add the block out numbers. Live Dialpad You can enable the live dialpad feature on the VP530 IP video phone, which enables the IP video phone to automatically dial out the phone number without pressing any...
Customizing Your Phone other key. You can also configure a period of time before automatically dialing out the phone number. To enable the live dialpad via web user interface: Click on Phone->Features. Select Enable from the pull-down list of Live Dialpad. Enter the desired delay time (1~14s) in the Inter Digit Time field.
Placing Calls You can use your VP530 IP video phone to place a video or audio call. You can set the preferred call type, contact your system administrator for more information. You can use one of the following ways to place a call: Using the handset ...
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Basic Call Features You can also dial the number first, and then choose the way you want to speak to the other party. You can dial from the History, the Local Directory or the Favorites. In the dialing interface, tap to access the favorites, tap to access the local directory or tap to access the history.
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Basic Call Features Pick up the handset. Enter the desired number using the keypad. You can tap to open the soft keypad. Press , or the Send soft key. You can tap the desired number from the list to dial out directly. By default, the # key is set as a send key.
, or the Send soft key. To place multiple calls: You can have more than one call on your VP530 IP video phone. To place a new call during an active call, do one of the following: Tap the line key. The active call is placed on hold.
Basic Call Features Press With the handset on-hook and the headset unconnected, press the Answer soft key. With the handset on-hook and the headset unconnected, tap the line key. To answer a call using the headset: Do one of the following: With the headset connected.
Basic Call Features Call Return You can tap a call return key to place a call back to the last incoming call. To configure a call return key via phone user interface: Tap the desired DSS key for one second. Tap the pull-down list of Type and then select Key Event.
Basic Call Features To un-mute a call: Press or tap again to un-mute the call. Call Hold/Resume You can place an active call on hold. At any time, at most one active call can be in progress on your phone, other calls can be received and made while placing the original call on hold.
Basic Call Features Press the Resume soft key. Multiple Calls on Hold: If multiple calls are placed on hold, tap the desired call, the phone retrieves the hold call automatically. If multiple calls are placed on hold on more than one line keys, you can view the details of the call by tapping the corresponding line key, and then press the Resume soft key to retrieve the call.
Basic Call Features Note The Do Not Disturb feature is local to the phone, and may be overridden by the server settings. For more information, contact your system administrator. Call Forward You can configure your phone to forward incoming calls to another party by the Static Forwarding.
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Basic Call Features b.) If you tap Busy Forward: 1) Tap in the Busy Forward field. 2) Enter the destination number you want to forward all incoming calls to when the phone is busy in the Target field.
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Basic Call Features 3) (Optional.) Enter the busy forward on code or busy off code respectively in the On Code or Off Code field. c.) If you selected No Answer Forward: 1) Tap in the No Answer Forward field. 2) Enter the destination number you want to forward all unanswered incoming calls to in the Target field.
Basic Call Features To disable call forward: Do one of the following: Tap the desired forwarding type. to disable the call forward. Dynamic Forwarding To forward an incoming call to another party: When the phone rings, press the Forward soft key. Enter the number to forward the incoming call to.
Basic Call Features Enter the number you want to transfer the call to. Press or the Transfer soft key to complete the transfer. Then the call is connected to the number to which you have transferred. To perform a semi-attended transfer: Press or the Transfer soft key during a call.
Basic Call Features Local Conference The VP530 IP video phone supports up to 3 parties (including yourself) in a conference call. This is called Local Conference and is the default method of conference. To set up a local conference call: Place a call to the first party.
Basic Call Features Network Conference You can use network conference feature on the VP530 IP video phone to conduct a conference with multiple participants. This feature allows you to perform the followings: Join two calls together into a conference call.
Basic Call Features Call Park You can use call park feature to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room). You can park an active call by tapping the call park key on the phone. If the call is parked successfully, the response is either a voice prompt confirming that the call is parked, or a visible indication on the LCD screen.
You can tap a pickup key to answer someone else’s incoming call on the phone. The VP530 IP video phone supports the directed call pickup and group call pickup features. Directed call pickup is used for picking up a call that is ringing at a specific phone number.
Basic Call Features Enter the key label in the Label field or leave it blank. Enter the pickup code followed by the specific phone number you want to pick up in the Value field. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.
Basic Call Features Tap the pull-down list of Key Type and then select Group Pickup. Tap the pull-down list of Account ID and then select the desired line. Enter the key label in the Label field or leave it blank. Enter the group pickup feature code in the Value field.
Basic Call Features Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure the anonymous call via web user interface at the path Account->Basic. To place an anonymous call: Using the specific line on the phone to place a call to phone B.
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Basic Call Features (Optional.) Enter the anonymous call rejection on code in the On Code field. (Optional.) Enter the anonymous call rejection off code in the Off Code field. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen.
Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the VP530 IP video phone. The topics include: Busy Lamp Field (BLF) BLF List Shared Line Intercom Music on Hold ...
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Advanced Phone Features (Optional.)Enter the pickup code in the Extension field. Press the Save soft key to accept the change or the Back soft key to cancel. to return to the idle screen. You can also configure a BLF key via web user interface at the path DSS Key->Memory Key (or Line Key).
Advanced Phone Features BLF List You can use the BLF List feature to monitor a list of users defined by your system administrator. For example, your system administrator enables BLF List, and creates a BLF List URI (e.g., BLFList@example.com) including a list of user1, user2 and user3 on the server.
Advanced Phone Features Tap the pull-down list of Account ID and then select the desired line. Press the Save soft key to accept the change. Repeat steps 2 to 5 to configure as more BLF List keys as the number of the monitored users.
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Advanced Phone Features the shared line. To retrieve a public hold call on shared line: Tap the shared line key on any phone when there is a public hold call on the shared line. The shared line key illuminates orange when the shared line call is placed on public hold.
Advanced Phone Features shared line. Intercom Intercom is a useful feature in an office environment to quickly connect with the operator or the secretary. You can tap the configured intercom key to automatically connect with a remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls.
Tap the intercom key again or the End Call soft key to end the intercom call. Incoming Intercom Calls By default, the VP530 IP video phone supports to answer an incoming intercom call automatically. The phone automatically plays a warning tone when it receives an incoming intercom call.
Advanced Phone Features Intercom You can enable or disable the phone to automatically answer an incoming intercom call. If Intercom is enabled, the phone automatically answers an incoming intercom call. If Intercom is disabled, the phone rejects incoming intercom calls and sends a busy signal to the caller.
Messages Short Message Service (SMS) You can send and receive text messages using the VP530 IP video phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone, the event indicator LED flashes green,...
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Advanced Phone Features To read the text message: ->Message->Text Message->Inbox. Tap the desired message to read it. Note If the phone prompts receiving new text message, you can also tap the View soft key to read the new message directly. To send a text message: ->Message->Text Message->New Message.
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Advanced Phone Features To reply a text message: ->Message->Text Message->Inbox. Tap the desired message. Press the Reply soft key. Compose the new text message. Press the abc soft key to change the input mode. Press the Send soft key. To delete text messages: ->Message->Text Message->Inbox (Sent Box, Outbox or Draftbox).
Advanced Phone Features Voice Mail You can leave voice mails for someone else on the VP530 IP video phone. You can also listen to the voice mails stored in a centralized location. When receiving a new voice mail, flashes green, the phone will play a warning tone...
Tap the desired account to listen to the voice mails. Message Waiting Indicator (MWI) The VP530 IP video phone supports MWI feature when receiving a new voice message. If someone leaves you a voicemail, you will receive a message waiting indicator. MWI will be indicated in three ways: a warning tone, the event indicator LED flashes green and a prompt message (including a voice mail icon) appears on the LCD screen.
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For some particular servers, the MWI service is unsolicited. So the VP530 IP video phone just need to handle the MWI messages sent from the server. But for some servers, the MWI service is solicited. In this case, the VP530 IP video phone must enable the MWI Subscription for MWI messages.
Troubleshooting Troubleshooting This chapter provides general troubleshooting information to help you solve the problems you might encounter when using your VP530 IP video phone. If you require additional information or assistance with your new phone, contact your system administrator. Why is the phone LCD screen blank? Check that the power indicator LED is on to ensure the phone is powered on.
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Troubleshooting Why doesn’t the phone ring? Check the ringer volume on your phone. To adjust the ringer volume, press the right and left navigation keys when the phone is on-hook and idle. For more information, refer to Volume on page 23. Why can’t I receive calls? Check the SIP registration with your system administrator.
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Troubleshooting To reboot the IP video phone via web user interface: Click on Phone->Upgrade. Click Reboot to reboot the IP video phone. Note Any reboot of your phone may take a few minutes. How to reset your phone? You need to note that all customized settings will be overwritten after resetting. We recommend asking your system administrator for advice before resetting your phone.
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Troubleshooting Click Export to open the file download window, and then save the file to your local system. How to export System Log? We may need you to provide a System Log to help analyze the problem. To export system log via web user interface: Click on Phone->Configuration.
Please refer to the relevant laws and statutes while using the device. Legal rights of others should be respected as well. Environmental Requirements Place the device at a well-ventilated place. Do not expose the device under direct sunlight. Keep the device dry and free of dusts.
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Regulatory Notices Place the device on a stable and level platform. Please place no heavy objects on the device in case of damage and deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat ...
Appendix A-Time Zones Appendix A - Time Zones Time Zone Time Zone Name −11:00 Samoa −10:00 United States-Hawaii −09:00 United States-Alaska −08:00 Canada(Vancouver, Whitehorse) −08:00 Mexico(Tijuana, Mexicali) −08:00 United States-Pacific −07:00 Canada(Edmonton, Calgary) −07:00 Mexico(Mazatlan, Chihuahua) −07:00 United States-Mountain −07:00 United States-MST −06:00 Canada-Manitoba(Winnipeg)
Index Index Icon Instructions About This Guide Idle screen Account Management Importing/Exporting Contact lists Account Registration Incoming Intercom Calls Adding Contacts Intercom Anonymous Call In This Guide Anonymous Call Rejection Answering Calls Audio Settings Key as Send Basic Network Settings Language Backlight LED Instructions...
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Index Safety Instructions Searching for Contacts Semi-attended Transfer Service Agreements Shared Line Short Message Service (SMS) Shortcut Menu Text Message Time Zones Time and Date Troubleshooting Volume Voice Mail Wallpaper Warranty WEEE Warning Web User Interface...
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