Call Transfer; 3-Way Conference; Voicemail - JOYCE WELL SIP-T18 User Manual

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Call Transfer

You can customize your phone so that incoming calls are transferred directly to the
third party such as another extension, mobile phone number, etc. There are three
ways to transfer the call: Blind Transfer, Attended Transfer and Semi-Attend Transfer.
To Blind Transfer via phone operation:
1) A and B is on an conversation, A press TRAN Button to put B on hold, then A can
dial the third telephone number C and press the TRAN Button to call out. A will
turn to idle status.
2) After C answered it, B can talk to C.
To Attended Transfer via phone operation:
1) A and B is on an conversation, A press TRAN Button to put B on hold, then A can
dial the third number C and press the # button to call out.
2) After C answered it, A and C can have a private conversation without B hearing
it, then A hung up or press the TRAN button to complete the transfer.
3) A will be disconnected from the call. B can talk to C.
To Semi-Attend Transfer via phone operation:
1) A and B is on an conversation, A press TRAN button to put B on hold, then A can
dial a new number C and press the # button to call out.
2) While C is ringing, A hang up or press the TRAN button to complete the transfer.
3) You will be disconnected from the call, when C pick up, B can talk to C.
Note:
Make sure that the SIP server you have registered supports this function.

3-way Conference

You can establish a three-party conference, during the conversation three phone
parties can communicate with each other.
To establish a conference:
1) A and B is on an conversation, A press Hold Button to put B on hold, then A can
dial the third number C and press the # button to call out.
2) Before C answering the call, A can press Hold key or hang up to cancel the call.
3) After C answered it, A can press the Redial key to establish a three-party
conference.
4) After the call is answered, the conference call will now include you and the other
two parties.
5) When A Hang up, the conference call will be over , and the phone return to idle
status

Voicemail

Your voice mailbox messages, which are usually stored on a media server of your
local
Using the Basic Phone Functions
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