Summary of Contents for JOYCE WELL SIP-T18
- Page 1 JOYCE ČR, s.r.o., Venhudova 6, 614 00 Brno, ČR, IČ: 25317571, DIČ: CZ25317571, Tel.: +420 539 088 010 Fax: +420 539 088 000, E-mail: joyce@joyce.cz, Web: www.joyce.cz, www.joyce-energie.cz WELL SIP-T18 English user manual...
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Page 2: About This Guide
About This Guide Thank you for choosing this Simply IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3 party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP. In this User Guide, you will find everything you need to quickly use your new phone. -
Page 3: Table Of Contents
Getting Started .................. - 1 - Packing List ..........................- 1 - Assembling the Phone ........................ - 2 - Configuration and Registration ....................- 4 - Network Configuration ...................... - 4 - Configuring via Web Page ....................- 6 - Overview .................... - Page 4 Using the Advanced Phone Functions .......... - 19 - Account Setting ........................- 19 - Network Setting ........................- 19 - VLAN Setting ........................- 19 - Maintenance Tasks ........................- 20 - Administrator Mode ......................- 20 - Administrator/User Password ..................- 20 - Reboot ..........................
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Page 5: Getting Started
Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package: Simply IP Phone Phone Stand Power Adapter Handset & Handset Cord - 1 -... -
Page 6: Assembling The Phone
Enterprise IP Phone Getting Started Ethernet Cable Quick Installation Guide & Quick Reference CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller. Assembling the Phone This section introduce how to assemble the phone with the components in the packing list：... - Page 7 Enterprise IP Phone Getting Started 2) Connect Handset, as shown below: 3) Connect Network and Power There are two ways for network and power source connections. You can either connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub.
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Page 8: Configuration And Registration
Enterprise IP Phone Getting Started Configuration and Registration If you are administrator, you need to do some simple configuration to make the phone work. If not, please contact with your internet administrator or service provider for more details. Network Configuration The network information can be set and check by the phone operations: 1) Network configuration 1. - Page 9 Enterprise IP Phone Getting Started Please Gateway: Pickup the handset and dial “**82＃”, after hearing the prompt “ enter the value after beeping ”, please input the gateway (For example:192.168.1.0＃), Please hang up and wait for rebooting or continue setting after the you will hear prompts “...
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Page 10: Configuring Via Web Page
Enterprise IP Phone Getting Started 3. Gateway：Pickup the handset and dial “**92＃” 4. DNS1：Pickup the handset and dial “**93＃” 5. DNS2：Pickup the handset and dial “**94＃” The default network configuration: IP Address 192.168.0.10 SUBNET_MASK 255.255.255.0 IP Address GATEWAY 192.168.0.1 Recovery Mode IP Address Server 192.168.0.5 Configuring via Web Page Pick up the handset and dial out “**90#”... -
Page 11: Overview
Enterprise IP Phone Getting Started SIP Server & Port Server for registration, provided by ISP. Note: Should the IP PBX (SIP registrar) require an authentication, you will be prompted to enter the correct password. Make sure you are using the appropriate input method or enter the password via the web user interface. -
Page 12: Keypad Instruction
Enterprise IP Phone Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Hot Key This IP phone has two hot keys, users can specify corresponding functions through the Web UI. DTMF Keypad Use the DTMF hard keys to enter numbers, letters and special characters. -
Page 13: User Interface
Enterprise IP Phone Overview Power Indication LED Table 1 Green Light LED Status Description Steady Green The account is active Slow Blinking Green There is call on mute Fast Blinking twice The phone is under DND/Forward status Table 2 Red Light LED Status Description Steady Red... -
Page 14: Customizing Your Phone
Enterprise IP Phone Overview --Ring Tone Basic Feature --Phone Volume --Accounts --Network --Reset Factory Advanced Feature --Set AES Key --Set admin PWD --Voice Upgrade Note: The above table only indicates most of phone functions rather than all of them. Please refer to the relating parts for more details. User and Administrator Mode Your phone can be used in user or administrator mode. -
Page 15: Audio Setting
Enterprise IP Phone Customizing Your Phone Status directly to check the status. Audio Setting Volume You can adjust the volume of handset/ring tone/signal tone. To adjust the volume when you are in an active call: When Handset mode is activated, press the Volume Adjustment Bar to adjust the volume of signal tone to a comfortable level. -
Page 16: Other Settings
Enterprise IP Phone Customizing Your Phone 2) Use the navigation keys to highlight the desired one in the Enable/Disable Codecs list, and press the to move to the other list. 3) Click Confirm button to save the change. Note: Codec Selection can only be set via Web interface. Other Settings Key as Send The specific button (“#”... -
Page 17: Dial Now
Enterprise IP Phone Customizing Your Phone 00865702000 automatically. To set a Dial Plan via the Web interface: 1) Choose Phone->Dial Plan->Replace Rule. 2) Enter the desired Prefix and Replace. 3) Press Add button to save the changes. 4) You can also delete a specific one from the dial plan list by pressing Del button. Note: Please contact with your system administrator for the country/area code if you want to set the dial plan. -
Page 18: Block Out
Enterprise IP Phone Customizing Your Phone 2) Enter the desired “x/.” 3) Press Add button to save the changes. 4) You can also delete a specific one from the dial plan list by pressing Del button. Note: “x” represents any one Character; “.” Represents string of characters. Block Out The specific phone numbers can be forbidden to be called out from your IP phone. -
Page 19: Using The Basic Call Functions
Enterprise IP Phone Using the Basic Phone Functions Using the Basic Call Functions Making a call Call Devices 1) Pickup the handset, and dial the number you want to call, or 2) Press the RD button to dial out the last number you have called, or 3) Press the DSS keys which have been set as speed dial button. -
Page 20: During An Active Call
Enterprise IP Phone Using the Basic Phone Functions specific ring times. To configure Call Forward via Web interface: Choose Phone->Features->Forward to do the relating changes. Please refer the above configuration information. During an Active Call Mute This function allows you to mute the microphone of the active audio device during a call;... -
Page 21: Call Transfer
Enterprise IP Phone Using the Basic Phone Functions Call Transfer You can customize your phone so that incoming calls are transferred directly to the third party such as another extension, mobile phone number, etc. There are three ways to transfer the call: Blind Transfer, Attended Transfer and Semi-Attend Transfer. To Blind Transfer via phone operation: 1) A and B is on an conversation, A press TRAN Button to put B on hold, then A can dial the third telephone number C and press the TRAN Button to call out. - Page 22 Enterprise IP Phone Using the Basic Phone Functions or hosted VoIP telephony system, can be accessed from your phone. When the phone is idle, the steady red LED indicates that there has new voice mail for your extension on the server. Note: Please contact your system administrator for the connecting code.
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Page 23: Using The Advanced Phone Functions
Enterprise IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic account setting information. The following table lists the instruction of the field about the advanced Account Setting. -
Page 24: Maintenance Tasks
Enterprise IP Phone Using the Advanced Phone Functions Voice QoS When the network capacity is insufficient, QoS could provide priority to users by setting the value. Local RTP Port Define the port for voice transmission. WebServer Users can choose the WebServer type: Disable, HTTP. To configure VLAN settings via Web interface: Choose Network->Advanced to do the relating configuration. -
Page 25: Reboot
Enterprise IP Phone Using the Advanced Phone Functions name. The default administrator password is admin. Meanwhile the user name for Web interface access is admin. To change the administrator password via Web interface: Choose Security, enter the current password, new password and confirm password, choose Confirm button to save the changes, or Cancel button to cancel the changes. -
Page 26: Recovery Mode
Enterprise IP Phone Using the Advanced Phone Functions flawlessly. If you require updating the phone’s firmware please contact your system administrator. You can only update the firmware via Web interface. To update the firmware manually via Web interface: 1) Choose Upgrade->Basic->Browse, select the firmware file in your local computer. 2) Click Upgrade button to update the new firmware. -
Page 27: System Log Export
Enterprise IP Phone Using the Advanced Phone Functions Note: You can ask your system administrator for the decrypt password. System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis. To export the System Log: Choose Upgrade->Advanced, select Export System Log, click Export button to export the file to your local computer. -
Page 28: Speed Dial
Enterprise IP Phone Using the Advanced Phone Functions Voice Mail DTMF Note: Quick access feature like Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information. Speed Dial You can configure the key as a simplified speed dial key. -
Page 29: Pick Up
Enterprise IP Phone Using the Advanced Phone Functions phone call you received. To assign the key as Call Return: 1) Choose Phone->DSS Key, choose one of the key you want to make the assignment, there is a pull-down menu in the Type field, choose Call Return from the list. -
Page 30: Dtmf
Enterprise IP Phone Using the Advanced Phone Functions 2) Enter the condition code in the Expansion field. 3) Press Confirm button to save the changes. DTMF You are allowed to send out the desired DTMF number during the conversation. The number needs to be set in advance. -
Page 31: Voice
Enterprise IP Phone Using the Advanced Phone Functions Voice To edit the Voice filed via Web interface: 1）Choose Phone->Voice. 2) Set the following parameters shown in the table. Parameter Description Echo canceller Defines whether to enable the echo canceller. Voice activity detection (VAD), also known as speech activity detection or speech detection, is a technique used in speech processing in which the presence or absence of human speech is detected. - Page 32 Enterprise IP Phone Using the Advanced Phone Functions 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To choose a special ring tone for the group. 4) Click the Confirm button to save the changes. - 28 -...
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Page 33: Trouble Shooting
Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ ？ ？ ？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. - Page 34 The manual is only for reference; please take the object as the standard. We reserve the right to improve or change the product and the user guide without notice. You can download the latest user manuals from our website: http://www.joyce.cz V0.2 - 30 -...
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