Unify OpenStage WL3 Administration Manual
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Unify OpenStage WL3 Administration Manual

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OpenStage WL 3 / OpenStage WL 3 Plus 
WLAN Handset
Administration Manual
A31003-M2000-M100-3-76A9

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Summary of Contents for Unify OpenStage WL3

  • Page 1 OpenStage WL 3 / OpenStage WL 3 Plus  WLAN Handset Administration Manual A31003-M2000-M100-3-76A9...
  • Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
  • Page 3 Configuration Manual TD 92930EN WL3 and WL3 Plus WLAN Handset About this document Cross-references in the document Throughout this document you will find cross-references in the text which indicate further details that can be found in other sections of this document. The cross- references are colored blue and linked to the relevant place in the document (example: see section 12.

  • Page 4: Table Of Contents

    Configuration Manual TD 92930EN WL3 and WL3 Plus WLAN Handset Contents 1. Introduction......................1 1.1 Abbreviations and Glossary ................2 1.2 Functionality matrix..................4 2. Pre-Installation....................5 2.1 VoWiFi System IP addresses ................ 5 3. Programming the WLAN Handset ..............6 3.1 WinPDM ......................
  • Page 5 Configuration Manual TD 92930EN WL3 and WL3 Plus WLAN Handset 5.2.2 Replacement of Handset with WSG ............ 23 5.2.3 Replacement of the Handset with WinPDM and WSG......24 5.2.4 Replacement of Handset with WinPDM Only ........26 5.3 Change Number of a Handset..............27 5.4 Update Parameters using WSG ..............
  • Page 6 Configuration Manual TD 92930EN WL3 and WL3 Plus WLAN Handset 6.5.10 Prevent Calls from being saved in the Call list ........40 6.5.11 Battery Warning ................. 40 6.5.12 Shared Phone ................... 40 6.5.13 Uploadable Language ............... 40 6.5.14 Select Default Language ..............41 6.5.15 Shortcuts ...................
  • Page 7 Configuration Manual TD 92930EN WL3 and WL3 Plus WLAN Handset 6.12 Display....................... 60 6.12.1 User Display Text................60 6.12.2 Rotate Display Text................60 6.12.3 Font style ................... 61 6.12.4 Backlight Timeout ................61 6.12.5 Brightness ..................61 6.12.6 Screen Saver..................61 6.13 Menu Operation..................
  • Page 8 Configuration Manual TD 92930EN WL3 and WL3 Plus WLAN Handset A.2 Export a Template..................82 A.3 Import a Parameter File ................82 A.4 Import a Template ..................83 Appendix B: Programming Custom Sound............84 B.1 .Customize the default handset beeps............85 Appendix C: Easy Deployment................

  • Page 9: Introduction

    The handset is first configured using Easy Deployment, or using the Portable Device Manager (WinPDM). In small systems where it is possible to collect all handsets to update settings, daily maintenance is also done by using the WinPDM.OpenStage WL3 WSG Server (WSG) supports managing the handsets centrally using a web interface, without the need to collect the handsets.

  • Page 10: Abbreviations And Glossary

    Configuration Manual 1. Introduction TD 92930EN WL3 and WL3 Plus WLAN Handset Abbreviations and Glossary 802.11a IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 5GHz spectrum. 802.11b IEEE 802.11 standard for transmission rate of up to 11Mbps, operates in the 2.4GHz spectrum.
  • Page 11 Configuration Manual 1. Introduction TD 92930EN WL3 and WL3 Plus WLAN Handset ESSID Extended Service Set Identifier. The identifying name of a WLAN. It identifies an AP and distinguishes WLANS from one another. An ESSID is one type of SSID (BSSID is the other). Interactive Messaging makes it possible to access information from an application, and controlling the information, by selecting a choice received in a message.

  • Page 12: Functionality Matrix

    Wi-Fi Protected Access 2. Security method based on 802.11i standard for wireless networks (data protection and network access control). OpenStage WL3 Wireless Service Gateway: Module that enables wireless services to and from the handsets in a WLAN system. It also includes the Device Manager.

  • Page 13: Pre-Installation

    Configuration Manual 2. Pre-Installation TD 92930EN WL3 and WL3 Plus WLAN Handset Pre-Installation Before installing handsets in a VoWiFi system, ensure that the following equipment is available: • Set up chargers and charge the handset batteries before installation. • Have a number plan available for the handsets. •...

  • Page 14: Programming The Wlan Handset

    Configuration Manual 3. Programming the WLAN Handset TD 92930EN WL3 and WL3 Plus WLAN Handset Programming the WLAN Handset This section describes how to configure handsets in the following three different ways: • By inserting it into a DP1 Desktop Programmer cradle connected using USB to the WinPDM.

  • Page 15: Over-The-Air

    Configuration Manual 3. Programming the WLAN Handset TD 92930EN WL3 and WL3 Plus WLAN Handset 3.2.1 Over-the-Air There is no external equipment required, besides the Device Manager application in the WSG and the VoWiFi system. Proceed with 4. Installation of WLAN Handsets page 8.

  • Page 16: Installation Of Wlan Handsets

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset Installation of WLAN Handsets This section describes the recommended procedure to install and configure handsets. There are several ways to install a handset but the procedures described here ensures minimal effort for the administrator.

  • Page 17: Handset Installation In The Wlan System Using Easy Deployment

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset Installation steps in large VoWiFi Systems using WSG and WinPDM NOTE: If the handset to be installed must use a certificate to access a WLAN, follow the instructions in section 4.3 Installation with WinPDM on page 13.

  • Page 18: Create A Network Template In The Device Manager In The Wsg

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset 4.2.1 Create a Network Template in the Device Manager in the Create one template that contains the network parameters (also include the security settings). Besides the network parameters, additional parameters can also be set, for example VoIP settings and IP address to WSG.

  • Page 19: Create Numbers In The Wsg

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset Select the Templates tab and click “New“. In the Device Type and Parameter version drop-down lists, select the corresponding device type and parameter version to use, respectively. In the Name field, enter a descriptive name for the template.
  • Page 20 Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset then log on the Device Manager. After log in, the settings in the handset are changed according to the templates, that were applied to the Numbers, in the Device Manager application in WSG.

  • Page 21: Installation With Winpdm

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset the handset goes online with the Messaging system, and the synchronization process with the WSG runs, and vice versa. The solution for this, is to avoid storing handset numbers in the WinPDM.

  • Page 22: Installation Using The Handset's Admin Menu

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset In the Numbers tab, right-click the handset’s number and select “Manage certificates“. A Manage certificate window opens. In the Root tab and Client tab, click “Browse“ and select the certificates to import. Click “Close“.

  • Page 23: Create A Template

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset 4.5.1 Create a template Open the WinPDM or the Device Manager in the WSG. Select the Templates tab and open the menu “Template > New...“. The New Template window is opened.

  • Page 24: Synchronizing A Handset With Winpdm

    Configuration Manual 4. Installation of WLAN Handsets TD 92930EN WL3 and WL3 Plus WLAN Handset Open WinPDM or the Device Manager in the WSG. In the Numbers tab, select the handset you want to save as a template. Make a right-click and select “Use as a template...“. Enter a descriptive name for the template.

  • Page 25: Maintenance

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset Maintenance Handset In an existing VoWiFi system, it is important to be able to replace handsets, install new handsets, and exchange faulty handsets. The recommended procedure is to use a template with basic network settings for log in, created in the WinPDM, and then import the rest of the settings that were created by the templates in Device Manager in WSG It is also important to be able to upgrade system parameters and security settings in...

  • Page 26: Upgrade Handset Software

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset Click “Next >“. Only templates with a parameter version matching the selected handset are shown. Select the desired template and click “OK“. The template is applied. The number of parameters in the template affects the time it takes to apply the template to the selected handset.

  • Page 27: Upgrade Software Using Winpdm

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset Select Device > General. In the Software TFTP IP address field, enter the IP address to the TFTP server. Click “OK“. 5.1.4 Upgrade Software using WinPDM Software upgrade using WinPDM is performed in small VoWiFi systems. The handsets need to be collected by the administrator because the software is upgraded using the connected to WinPDM.

  • Page 28: Upgrade Handset Functionality Using License

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset 5.1.7 Upgrade Handset Functionality using License Users can upgrade a handset by downloading a license. The following license is available: • WL3 Messenger Upgrade License There are three alternatives to upgrade a handset: •...
  • Page 29 Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset In a web browser, enter the address to the License Web: “https://www.xxxxxxxxxx“ The License Web is used for; • Importing the product information file • Viewing/Purchasing the license(s) for the handset(s) •...

  • Page 30: Perform A Factory Reset

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset Prerequisites: A WinPDM that supports the move license function, and a connection to the license server. To move a license using the WinPDM: Place the licensed handset in the desktop programmer. On the Licenses tab, select the handset online.
  • Page 31 Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset WinPDM and WSG. • If you only have WinPDM, see 5.2.4 Replacement of Handset with WinPDM Only. Data included in a replacement transfer The following data is replaced during a replacement: •...

  • Page 32: Replacement Of The Handset With Winpdm And Wsg

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset The spare handset must be an unlicensed WL3 to move the licenses to the spare handset. To check that the handset is unlicensed, press *#34# in idle mode and select “License“.
  • Page 33 Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset In the handset, press *#34# in idle mode, and select “License“ to check that both handsets have same device type and licenses. Make sure that the broken handset is saved in the Device Manager (indicated by in the Saved column.

  • Page 34: Replacement Of Handset With Winpdm Only

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset Enter the number and the password (if any). Press “Login”. Make sure that the spare handset is saved in the Device Manager (indicated by in the Saved column. If not, in the Numbers tab, right-click the spare handset and select “Save“.

  • Page 35: Change Number Of A Handset

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset The broken handset is replaced and its settings are transferred to the spare handset. Replace and Move Licenses using WinPDM The broken handset and the spare handset do not have the same device type and/or have the same functionality license.

  • Page 36: Update Parameters Using Wsg

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset In the New number field, enter the new number. NOTE: Make sure that the new number does not exist in another system. If several handsets have the same number, their settings overwrite each other when synchronizing with WSG/ or WinPDM.

  • Page 37: Upgrade The Template

    Configuration Manual 5. Maintenance TD 92930EN WL3 and WL3 Plus WLAN Handset Upgrade the Template The upgrade procedure of the templates definition version is described in the Installation and Operation Manual, Portable Device Manager, Windows version, TD 92712ENInstallation and Operation Manual, OpenStage Wireless Service Gateway (WSG), TD 92442EN.

  • Page 38: Handset Configuration

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Handset Configuration NOTE: This section describes settings in parameter definition files (.def). These files are regularly updated and settings can change slightly. For example "On" to "Enable" or a parameter can be moved to another directory. The handset requires some settings to function in the VoWiFi system.

  • Page 39: Ip Address Settings

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset IP Address Settings The IP address settings can be configured in two ways. • The handset can configured to receive an IP address automatically from a DHCP server, see 6.2.1 Automatic IP Address Settings.

  • Page 40: Voice Power Save Mode

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.3.2 Voice Power Save Mode The voice power save mode is used during calls. NONE is recommended to obtain optimal voice quality. U-APSD uses less power but is more sensitive to network disturbances.
  • Page 41 Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset NOTE: The selected World Mode Regulatory Domain defines which channels to be used. See Bands and Channels used by WiFi a-radio. • • Non DFS • UNII-1 •...

  • Page 42: Transmission Power

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.3.5 Transmission Power This is the transmission power the handset uses when transmitting data to the WLAN system. If “Automatic” (default) is used, the transmission power is adapted according to 802.11h, CCX or maximum possible.

  • Page 43: Wep 64/128-Bit Key

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Select Network > Network A (B, C, or D). In the Security mode drop-down list, select “Open”. 6.4.2 WEP 64/128-bit Key To use WEP64/128-bit Key as the security mode. Do the following: Select Network >...

  • Page 44: Eap-Tls

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset In the Validate server certificate field, select if validation of server certificate during authentication is to be disabled. WARNING: By disabling the validation, the server is not authenticated and may be a rouge one....
  • Page 45 Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.10.10 Dial Pause Time on page 59 6.10.11 Direct off Hook from Charger on page 59 6.10.12 Replace Call Rejected with User Busy on page 59 6.10.6 Emergency Call Numbers on page 58 6.5.17 Import Contacts on page 44...

  • Page 46: Automatic Lock Time

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset NOTE: If configured, it is possible to dial any of up to five predefined emergency numbers when the handset is locked, see 6.10.6 Emergency Call Numbers page 58. It is not recommended to use Phone Lock when using the Shared Phone feature, see 6.5.12 Shared Phone on page 41...

  • Page 47: Actions When The Handset Is Placed In The Charger

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Select Headset > General. Select the applicable item from the drop-down list: IMPORTANT: Do not select “Hearing protection” unless a Peltor headset is used. • Hearing protection •...

  • Page 48: Hide Missed Call Window

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset  NOTE: Messages with breakthrough (for example with high/alarm priority) are not muted. If you want to mute all messages (regardless of priority) also set the Device > Messaging > Show and indicate messages in charger > Off. •...

  • Page 49: Prevent Calls From Being Saved In The Call List

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.5.9 Prevent Mute function It is possible to prevent that the handset is muted/set to silent by a user. Select Audio > General. In the Prevent silent drop-down list, select one of the following: •...

  • Page 50: Uploadable Language

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.5.13 Uploadable Language It is possible to upload one additional language to the handset. The language file is generated through an Excel file. The Excel file used to generate language files is delivered from your supplier.
  • Page 51 Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Select Shortcuts > Hot keys X (where X is 0, 2 - 9). Continue with Additional Shortcut Settings on page 43. Configure a Soft Key NOTE: When programming Soft keys, both name and function must be set. Select User Profiles >...

  • Page 52: Soft Key Functions During Call

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.5.16 Soft Key Functions During Call It is possible to configure the in-call functions for the left and right soft keys. The in-call functions are accessed by pressing the left or right soft key during a call. Select Device >...

  • Page 53: Central Phonebook

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Create a Company Phonebook File The company phonebook file (.cpb) is normally created from an Excel file using a script to extract the information and create the phonebook file (.cpb). The Excel file, “Company Phonebook.xls“...

  • Page 54: Messaging And Alarm

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset In the applicable profile, select Presence and diversion. Activate a diversion by selecting “On” in the applicable diversion drop-down lists. The following diversions are possible: • Activate diversion for all calls •...
  • Page 55 Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset TTR starts when a message is displayed and continues to run when the message is placed in the messaging queue. If a user presses any key when a message is displayed, the TTR is reset.

  • Page 56: Configure Message Alerts With Beep Codes

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Yes, immediately since the PTT priority is set to 1 and also is higher than Call priority. Yes, after 10 seconds since the PTT priority is higher than Call priority. a.
  • Page 57 Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset TIP: Any of the default handset beeps (Beeps and Enhanced beeps) are customizable, B.1 Customize the default handset beeps on page 87. Beeps according to beep code Beep code sent from a system/application The handset plays: Beep code 0...

  • Page 58: Examples Of Ttr/Ttp Settings

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Enhanced beeps), see Appendix B: Programming Custom Sound on page 86. Create Customized Sound Select Settings > Custom Sounds > Custom Sound X (where X represent 1 - 10).
  • Page 59 Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset figure 4, a message with priority 2 is received at 13:59 and is displayed in the handset. Another message with equal priority is received at 14:02 and is placed in the queue.
  • Page 60 Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset expires. In addition, if a message is not shown again within the TTR interval, it is considered as not important and is removed from the queue. Figure 6. Message handling without manually closing a message. Messaging Inbox Prio 2 New messages...

  • Page 61: Alarm Settings

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset TIP: It is recommended to use these settings, if messages regardless of priority are read in chronological order, that is, the newest message is displayed first. Figure 7. Display messages in chronological order regardless of priority New messages Prio 2 14:02...

  • Page 62: Call Predefined Number Without Sending Alarm

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset In the Number for automatic call after alarm field, enter the number to be called after an alarm has been activated (optional). In the ALS drop-down list, select “Yes“ to define if a ramped up Acoustic Location Signal (ALS) sounds after pressing the alarm button.

  • Page 63: Man-Down And No-Movement Alarm

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset In the Mode for automatic call after alarm drop-down list, select one of the following: • Monitor - The loudspeaker is muted and the microphone is on. •...

  • Page 64: Telephony

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.10 Telephony The following parameters are required for the basic telephony settings. 6.10.1 Endpoint ID and Endpoint number The Endpoint ID and Endpoint number are automatically received when registering the handset in the VoWiFi system.

  • Page 65: Codec

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset • Secondary SIP proxy – defines the optional secondary SIP proxy, which is used if the handset fails to register with the primary SIP proxy. See definition examples in Primary SIP proxy above.

  • Page 66: Offer Secure Rtp

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.10.4 Offer Secure RTP When enabled, voice is sent over Secure RTP, if the other party also supports Secure RTP. SIP Protocol Set parameter VoIP > SIP > SIP Transport to “TLS“. Set parameter VoIP >...

  • Page 67: Voice Mail Number

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset This local emergency service then calls back to the handset user, who can identify the incoming call by this specific callback emergency ring signal. Select Audio > General. In the Emergency ring signal field, choose the ring signal for incoming emergency callback calls.

  • Page 68: Call Waiting Behavior

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset 6.10.13 Call waiting behavior The default behavior is to indicate “call waiting” to the user. It is possible to change this behavior so that the next incoming call is rejected, and a busy indication is sent back to the SIP proxy.

  • Page 69: Select Default Language

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset If the time zone “Other” is selected, a string must be entered in the Time zone string field to define the time zone. For time zone format, see: http://pubs.opengroup.org/onlinepubs/009695399/basedefs/xbd_chap08.html For time zones, see: http://www.timeanddate.com...

  • Page 70: Display

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset In the Language drop-down list, select the language to be used. If the downloaded language is selected, it might be needed to select matching characters as text input language, and the sort order in the phonebook In the Input Language drop-down list, select the text input language to be used.

  • Page 71: Screen Saver

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset In the Brightness drop-down list, select one of the following: • Normal - maximum backlight is used. • Power save - reduced backlight is used. 6.12.6 Screen Saver Select Device >...

  • Page 72: Push-To-Talk (Ptt) Group Call

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset Select the service to be used: • Phone Call • Send a message to predefined number (prompt for the message text) • Send data to message service centre (predefined data and/or prompt for the data) •...

  • Page 73: Location

    Configuration Manual 6. Handset Configuration TD 92930EN WL3 and WL3 Plus WLAN Handset In the Answer mode drop-down list, select the answer mode for the PTT session. In the Speaker mode drop-down list, select the speaker mode for the PTT session.

  • Page 74: Use Handset To Verify The Vowifi System Deployment

    Configuration Manual 7. Use Handset to Verify the VoWiFi TD 92930EN WL3 and WL3 Plus WLAN Handset Use Handset to Verify the VoWiFi System Deployment Site Survey Tool It is recommended to do site surveys with the built-in tools in the handset. This provides a true measurement of the RF environment based upon the radio of the handset.

  • Page 75: Range Beep

    Configuration Manual 7. Use Handset to Verify the VoWiFi TD 92930EN WL3 and WL3 Plus WLAN Handset There are two options to access the Site Survey Tool menu: • If the handset has been factory reset or not configured; in idle mode, enter “40022“, select “Site survey tool“.
  • Page 76 Configuration Manual 7. Use Handset to Verify the VoWiFi TD 92930EN WL3 and WL3 Plus WLAN Handset There are two options to access the Site Survey Tool menu: • If the handset has been factory reset or not configured; in idle mode, enter “40022“, select “Site survey tool“.

  • Page 77: Handset Internal Web Administration Page

    Configuration Manual 8. Handset Internal Web TD 92930EN WL3 and WL3 Plus WLAN Handset Handset Internal Web Administration Page The internal web administration page for the handset makes it possible to: • View general information about a handset • Troubleshoot the VoWiFi System. •...

  • Page 78: Troubleshoot View

    Configuration Manual 8. Handset Internal Web TD 92930EN WL3 and WL3 Plus WLAN Handset Default user name and password for an administrator: • User name: admin • Password: changeme NOTE: If the user name or password is forgotten, it can be changed in the WinPDM. 1 Open the WinPDM.

  • Page 79: Administration

    Configuration Manual 9. Administration TD 92930EN WL3 and WL3 Plus WLAN Handset Administration Admin Menu Tree The handset has a hidden menu for system administrators. The Admin menu contains: • Software and hardware information • WLAN, network, system, and license information •...

  • Page 80: Quick Access To The Handset's Device Information

    Configuration Manual 9. Administration TD 92930EN WL3 and WL3 Plus WLAN Handset Quick Access to the Handset’s Device Information For quick access to device information, short codes can be used from the idle mode menu. To display this information, enter the following codes in the handset. Information Code Software version...

  • Page 81: Troubleshooting

    Configuration Manual 10. Troubleshooting TD 92930EN WL3 and WL3 Plus WLAN Handset 10. Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator.
  • Page 82 Configuration Manual 10. Troubleshooting TD 92930EN WL3 and WL3 Plus WLAN Handset Fault Probable cause Action or comment Voice quality is bad Increased traffic load or 1) Check if QoS is working in both interference. directions. Voice traffic should be prioritized on both the LAN and the WLAN.

  • Page 83: Display Information

    Configuration Manual 10. Troubleshooting TD 92930EN WL3 and WL3 Plus WLAN Handset 10.2 Display Information The following error messages can be shown in the handset display: Display shows Probable cause Action or comment No access The handset is in range, Switch off the handset and then but has no access rights.
  • Page 84 Configuration Manual 10. Troubleshooting TD 92930EN WL3 and WL3 Plus WLAN Handset Display shows Probable cause Action or comment No network. The handset is out of The beeps can be stopped with coverage, the mute button. Then go into (The handset beeps range.
  • Page 85 Configuration Manual 10. Troubleshooting TD 92930EN WL3 and WL3 Plus WLAN Handset Display shows Probable cause Action or comment Voice only The handset is 1) Check the WSG address. Try to configured to use both a ping the WSG from another PC. gatekeeper and a WSG, 2) Remove the handset from the but has lost contact with...

  • Page 86: Troubleshooting From The Handset Internal Web Administration Page

    Configuration Manual 10. Troubleshooting TD 92930EN WL3 and WL3 Plus WLAN Handset Display shows Probable cause Action or comment Phonebook is not The phonebook is not Try again later or if the fault available at the moment. activated or does not persists do a factory reset using respond.

  • Page 87: Related Documents

    Configuration Manual 11. Related Documents TD 92930EN WL3 and WL3 Plus WLAN Handset 11. Related Documents Data Sheet, WL3 WLAN Handset and WL3 Plus WLAN TD 92927EN Handset User Manual, WL3 WLAN Handset and WL3 Plus WLAN TD 92929EN Handset Data Sheet, DP1 Desktop Programmer for WLAN Handset TD 92932EN Data Sheet, Portable Device Manager (PDM), Windows version TD 92635EN...

  • Page 88: Document History

    Configuration Manual 12. Document History TD 92930EN WL3 and WL3 Plus WLAN Handset 12. Document History For details in the latest version, see change bars in the document. Version Date Description 7 November 2012 First version 13 December 2013 /Ver B...
  • Page 89 Configuration Manual 12. Document History TD 92930EN WL3 and WL3 Plus WLAN Handset Version Date Description 13 December 2013 • Changed heading and added note and subchapter about “Disable message in charger” 6.5.7 Actions when the Handset is Placed in the Charger and inserted Show and indicate messages in charger in Messaging...
  • Page 90 Configuration Manual 12. Document History TD 92930EN WL3 and WL3 Plus WLAN Handset Version Date Description • Added OSCAR to PTT in chapter 6.14 Push- To-Talk (PTT) Group Call • Edited Replace and Move Licenses using PDM section in 5.2.4 Replacement of Handset with WinPDM Only •...
  • Page 91 Configuration Manual 12. Document History TD 92930EN WL3 and WL3 Plus WLAN Handset Version Date Description • Added DNS SRV in 6.10.2 VoIP Protocol (SIP Protocol section) • Added Easy Deployment: - Edited 4. Installation of WLAN Handsets - Added subchapter 4.1 Handset Installation in the WLAN System using Easy Deployment - Added...

  • Page 92: Appendix A: Working With Templates

    Configuration Manual Appendix A: Working with Templates TD 92930EN WL3 and WL3 Plus WLAN Handset Appendix A: Working with Templates This section describes how to manage templates when using both the WinPDM and the Device Manager in the WSG. When creating a template in the WinPDM and in the Device Manager, the templates must be identical to avoid that the template’s parameters override each other when synchronizing the handset with WinPDM or Device Manager.

  • Page 93: Import A Template

    Configuration Manual Appendix A: Working with Templates TD 92930EN WL3 and WL3 Plus WLAN Handset Locate the parameter file (*.def), or the package file (*.pkg) where the parameter file is included. Ask you supplier. Click “Open“ to import the file. A.4 Import a Template Open the WinPDM.

  • Page 94: Appendix B: Programming Custom Sound

    Configuration Manual Appendix B: Programming Custom TD 92930EN WL3 and WL3 Plus WLAN Handset Appendix B: Programming Custom Sound Before starting programming custom sound, it is recommended to have basic knowledge about notes. The melody in a custom sound is represented by a text string consisting of several elements.: Element Sub element...

  • Page 95: Customize The Default Handset Beeps

    Configuration Manual Appendix B: Programming Custom TD 92930EN WL3 and WL3 Plus WLAN Handset Element Sub element Values Vibration Vibeon Vibeoff Repeat @0 (repeat forever) @<number of repetitions>, for example: "@2" repeats the melody string 2 times. Figure 11. Example of a melody/text string. 4 8 3 ( ( *6 *6vibeon vibeonc3...
  • Page 96 Configuration Manual Appendix B: Programming Custom TD 92930EN WL3 and WL3 Plus WLAN Handset Enhanced beep 2: *6e3r3e3r3r1 Enhanced beep 3: *6e4r4e4r4e4r4r1 Enhanced beep 4: *6c2r5:d2r5:e2r5r1 Enhanced beep 5: *6e4r4e4r4e4r3.e4r4e4r2e4r4e4r4e4r3.e4r4e4r4r1 Enhanced beep 6: Beat 500, (*5#f3g3#g3a3#a3b3*6c3#c3d3#d3e3r3@9) Enhanced beep 7: *6(c4e4@52) 13 December 2013 /Ver B...

  • Page 97: Appendix C: Easy Deployment

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset Appendix C: Easy Deployment With the Easy Deployment process, a handset is installed without the need for the WinPDM, by using a (staging) WLAN, with a predefined SSID and security profile. NOTE: Easy Deployment can only be used in a 2.4 GHz staging WLAN.

  • Page 98: Wlan Discovery

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset Figure 12. Easy Deployment Device Manager Secured port. Local Area Network Only traffic to/from Device Manager allowed + DHCP, NTP, ASDP Staging WLAN Production WLAN (AWS-INIT) C.2 WLAN discovery The WLAN discovery starts, when the new handset starts up.

  • Page 99: Wsg Server Discovery

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset C.3 WSG server discovery Once the handset has a WLAN connection, the second step is to automatically get the IP address to the WSG, that runs the Device Manager, see (2) in figure The two methods, on how to automatically get the IP address, are as follows: •...

  • Page 100: Parameter Download

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset See the second section of C.5.1 The Ascom Service Discovery Protocol (ASDP) Explained on page 93, on how to configure an WSG to support the handset as an ASDP discovery client.

  • Page 101: Using Easy Deployment Together With Client Certificate Distribution

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset C.5 Using Easy Deployment together with Client Certificate Distribution C.5.1 The Ascom Service Discovery Protocol (ASDP) Explained A handset can find the Messaging server (WSG), using the Ascom Service Discovery Protocol (ASDP).
  • Page 102 Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset to a DHCP server during the boot process, is shown in figure Figure 13. Example of a DHCP Discover message (Omnipeek trace). figure 12, the numbered points illustrate the following: The amount of options requested The handset asks for Vendor options 13 December 2013 /Ver B...
  • Page 103 Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset The handset requests a specific set of Vendor options, by sending a Vendor Class Identifier (VCI) Figure 14. Example of a DHCP Acknowledge (Omnipeek trace). Figure 15. Example of a DCHP ACK in Hex (Omnipeek trace) 13 December 2013 /Ver B...
  • Page 104 Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset figure 14, the handset then sends a DHCP ACK, that confirms the settings the handset agreed upon to use, like the “43 Vendor Specific Information”. When comparing the, by the handset “Requested Options” in the trace in figure 13, it shows that not all requests were agreed upon by the DHCP server.
  • Page 105 Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset Option 43: Code Length Vendor specific information elements 43 (2b) n i3 etc. The code for the option is “43”, and its minimum length is 1. The number i1 … etc refers to information bytes.

  • Page 106: Configuration Example Of A Linux Server Using Dhcp Option 43

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset Printable text: \x01\x07Siemens\x02\x1210.30.4.120 NOTE: The first option in the OEM string (made bold in the table above), is used to verify that the data received in the client, is for the WLAN handset, this is called a “magic number”.

  • Page 107: Configuration Of Option 60 And 43 Using The Standard Dhcp Vendor Class

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset The standard options are used by all clients, while the Vendor class option adds/ overrides options for specific clients. Name Options Used by VCL clients with Option 60 Vendor class...

  • Page 108: Advanced Configuration Of Option 60 And 43 Using A New Vendor Class

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset On the DHCP server, click the scope that the handsets should use, then right- click on Scope Options, and select Configure Options. On the “General tab” (the default Standard DHCP class), scroll down, and select option 043 (which is the “Vendor Specific Info”...
  • Page 109 Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset Microsoft uses a method, that allows the administrator to set up the sub-options (that will be part of the vendor options, as a complete set of sub-options, which then are concatenated to the 43 option string by the server.
  • Page 110 Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset In the Data type: field, select “Binary”, to allow the entering of more than one byte. In the Code: field, enter “002”. Then click “OK”. Add the two sub-options to a scope and assign the values needed as follows: Right click on your scope, then select Scope Options >...

  • Page 111: Easy Deployment And Vlan

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset For the VCI string, use the value above. The quotation marks must be included. Add the Option 43 line with the following syntax: option 43 hex <hexadecimal string> This hexadecimal string is assembled as a sequence of the TLV values for the Option 43 sub-option: Type + Length + Value, as described above.

  • Page 112: Troubleshooting Easy Deployment In An Ms 2003/2008 Dhcp Server

    Configuration Manual Appendix C: Easy Deployment TD 92930EN WL3 and WL3 Plus WLAN Handset Root certificate Upload at least one “Self-signed certificate” and up to three “Intermediate certificates”, which are used to establish the trust chain of the server certificate. The commonly understood name of these certificate types is “Root certificate”.

  • Page 113: Index

    Configuration Manual TD 92930EN WL3 and WL3 Plus WLAN Handset Index Audio adjustment ......... 37 Baseline ............41 certificate..........34–35 certificates............ 13 Easy Deployment........... 8 Factory reset ..........22 Headset configuration ........37 Installation............8 LED indications ..........71 License upgrade .......... 19 over-the-air.............

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