Page 1 WL3 and WL3 Plus WLAN Handset Configuration Manual A31003-M2000-S100-2-7620...
Page 2 Availability and technical specifications are subject to change without notice. Unify, OpenScape, OpenStage and HiPath are registered trademarks of Unify Software and Solutions GmbH & Co. KG. All other company, brand, product and service names are trademarks or registered trademarks of their respective holders.
Page 3: Table Of Contents
WL3_CMTOC.fm Nur für den internen Gebrauch Contents Contents 1 Introduction ................7 1.1 Abbreviations and Glossary .
Page 4 WL3_CMTOC.fm Contents Nur für den internen Gebrauch 6 Handset Configuration ..............59 6.1 Select Network .
Page 5 WL3_CMTOC.fm Nur für den internen Gebrauch Contents 6.9.1 Configure the Handset for Message Templates ......... 107 6.9.2 Create Message Templates .
Page 6 WL3_CMTOC.fm Contents Nur für den internen Gebrauch 8.1 Access the Handset´s Internal Web Administration page........137 8.1.1 General View .
Page 7: Introduction
This document is a guide for installing, configuring, and maintaining the functionality of the WLAN Handset. The OpenStage WL3 Voice over WiFi system provides wireless IP-telephony, messaging, and alarm functions to enterprise LANs. Using third-party WLAN products and hardware and software developed in-house, the system enables data and voice transmission together with seamless roaming.
Page 8: Abbreviations And Glossary
WL3_CM_Ch1.fm Introduction Abbreviations and Glossary 1.1 Abbreviations and Glossary 802.11a IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 5GHz spectrum. 802.11b IEEE 802.11 standard for transmission rate of up to 11Mbps, operates in the 2.4GHz spectrum. 802.11g IEEE 802.11 standard for transmission rate of up to 54Mbps, operates in the 2.4GHz spectrum.
Page 9 WL3_CM_Ch1.fm Introduction Abbreviations and Glossary ESSID Extended Service Set Identifier. The identifying name of a WLAN. It identifies an AP and distinguishes WLANS from one another. An ESSID is one type of SSID (BSSID is the other). Interactive Messaging makes it possible to access information from an application, and controlling the information, by selecting a choice received in a message.
Page 10 Wi-Fi Protected Access 2. Security method based on 802.11i standard for wireless networks (data protection and network access control). OpenStage WL3 Wireless Service Gateway: Module that enables wireless services to and from the handsets in a WLAN system. It also includes the Device Manager.
Page 11: Functionality Matrix
Upload Language Clear lists in charger The three versions WL3,WL3 Messenger Upgrade, and WL3 Plus use the same hardware and software (except WL3 Plus, which uses a different hardware), and features are enabled by licensing. The WL3 version is an unlicensed WLAN...
Page 12 WL3_CM_Ch1.fm Introduction Functionality matrix A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 13: Pre-Installation
WL3_CM_Ch2.fm Pre-Installation 2 Pre-Installation Before installing handsets in a VoWiFi system, ensure that the following equipment is available: • Set up chargers and charge the handset batteries before installation. • Have a number plan available for the handsets. • Check that the IP addressing plan is set up to support the amount of handsets to be deployed.
Page 14: Vowifi System Ip Addresses
WL3_CM_Ch2.fm Pre-Installation VoWiFi System IP addresses 2.1 VoWiFi System IP addresses To configure the handsets, enter the IP addresses in the table below. Table 1 Device IP address/Number/ Required Port IP-PBX If used If used Subnet Mask If used Number plan NTP Server address DNS Server address ****...
Page 15: Programming The Wlan Handset
WL3_CM_Ch3.fm Programming the WLAN Handset 3 Programming the WLAN Handset This section describes how to configure handsets in three different ways: • By inserting it into a DP1 Desktop Programmer cradle connected using USB to the WinPDM. • Over-The-Air (OTA) using the Device Manager in the WSG. NOTE: This requires that the IP address to the WSG has been configured in the handset.
Page 16: Winpdm
WL3_CM_Ch3.fm Programming the WLAN Handset WinPDM 3.1 WinPDM The WinPDM runs on a PC and is used to configure the handset as follows: • Connect a DP1 Desktop Programmer cradle through a USB port, to the computer running WinPDM. • Start WinPDM.
Page 17: Wsg
WL3_CM_Ch3.fm Programming the WLAN Handset 3.2 WSG WSG runs on an ELISE3 module. For instructions on how to use the WSG, see Installation and Operation Manual, OpenStage Wireless Service Gateway (WSG), TD 92442EN. 3.2.1 Over-the-Air There is no external equipment required, besides the Device Manager application in the WSG and the VoWiFi system.
Page 18 WL3_CM_Ch3.fm Programming the WLAN Handset A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 19: Installation Of Wlan Handsets
WL3_CM_Ch4.fm Installation of WLAN Handsets 4 Installation of WLAN Handsets This section describes the recommended procedure to install and configure handsets. There are several ways to install a handset, but the procedures described here ensures minimal effort for the administrator. There are two ways of configuring the handsets: •...
Page 20 NOTE: The handset settings are unexchangeable between handset (license) versions. For example, a number or template exported from a basic handset version, can only be used on a basic handset, and not on a WL3 Messenger Upgrade License, and vice versa.
Page 21 WL3_CM_Ch4.fm Installation of WLAN Handsets Chapter 4.1: Handset Installation in the WLAN System using Easy Deployment on page 22 or Chapter 4.2: Installation with Central Device Management (WSG) on page 23 for more information. Installation steps in small VoWiFi Systems using WinPDM NOTE: The handset settings are unexchangeable between handset (license) versions.
Page 22: Handset Installation In The Wlan System Using Easy Deployment
WL3_CM_Ch4.fm Installation of WLAN Handsets Handset Installation in the WLAN System using Easy Deployment 4.1 Handset Installation in the WLAN System using Easy Deployment With the Easy Deployment procedure, handsets are installed without the need for the WinPDM. Handsets are automatically installed if the following is fulfilled: •...
Page 23: Installation With Central Device Management (Wsg)
WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with Central Device Management (WSG) 4.2 Installation with Central Device Management (WSG) Easy Deployment is the recommended procedure of using the Central Device Management (WSG) for deployment, as the WLAN and Messaging parameters now are configured without the WinPDM. Easy Deployment uses, in most parts, the same procedure, as the standard Central Device Management (WSG) procedure.
Page 24 WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with Central Device Management (WSG) 2. Click “Device Manager“. You might be prompted to log on the Device Manager. 3. Select the Templates tab and click “New“. The New template window is opened. 4. In the Device type and Parameter version drop-down lists, select the corresponding device type and parameter version to use, respectively.
Page 25: Create A Common Template In The Device Manager In The Wsg
WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with Central Device Management (WSG) 4.2.2 Create a Common Template in the Device Manager in the Create another template with the common handset settings applicable to all handsets (exclude the parameters and security settings configured in the Network template).
Page 26 WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with Central Device Management (WSG) 3. Select the Numbers tab and click “New“. The New numbers window is opened. 4. In the Device Type and Parameter version drop-down lists, select the device type and the parameter version to use, respectively. NOTE: The device type and parameter version must match the handsets to be used to apply the template.
Page 27: Create A Network Template With Initial Configuration In The Winpdm
WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with Central Device Management (WSG) 4.2.4 Create a Network Template with Initial Configuration in the WinPDM In a factory delivered handset, the WLAN settings are not configured as required to access the WSG. Using the WinPDM allows the handset to be primed with the WLAN parameters and allows the handset to log in to the Device Manager in WSG for future management over the air.
Page 28 WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with Central Device Management (WSG) 6. Enter the Number and the password (if any). The password is only required if the “Password“ parameter is set. Press “Login“. 7. Repeat step 3 – 6 for all handsets. Settings that were stored for the handset in the Device Manager in WSG are now downloaded to the handset.
Page 29: Installation With Winpdm
WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with WinPDM 4.3 Installation with WinPDM In a small VoWiFi system, the administration can be handled using only the WinPDM. The synchronization is in this case not handled automatically by the system when a handset’s parameters are changed in the WinPDM. When the parameters have been changed in WinPDM, each handset must be placed in the Desktop Programmer (DP1) cradle connected to the administrator’s computer in order to synchronize the parameters with the handset.
Page 30 WL3_CM_Ch4.fm Installation of WLAN Handsets Installation with WinPDM 9. Apply the network settings template to the handset, see Chapter 4.5.2: Apply a Template to a Handset with a Number on page 33. 10. Apply the common settings template to the handset, see Chapter 4.5.2: Apply a Template to a Handset with a Number on page 33.
Page 31: Installation Using The Handset's Admin Menu
WL3_CM_Ch4.fm Installation of WLAN Handsets Installation using the Handset’s Admin Menu 4.4 Installation using the Handset’s Admin Menu It is possible to install a handset using its Admin menu. This is useful when no WinPDM or WSG is available and the handset needs to be installed quickly. NOTE: It is only possible to configure the basic settings through the Admin menu.
Page 32: Configure A Handset With A Template
WL3_CM_Ch4.fm Installation of WLAN Handsets Configure a Handset with a Template 4.5 Configure a Handset with a Template It is possible to select a handset in the WinPDM and directly change one or more configuration parameters. By using a template, the same configuration can easily be applied to many handsets simultaneously.
Page 33: Apply A Template To A Handset With A Number
WL3_CM_Ch4.fm Installation of WLAN Handsets Configure a Handset with a Template 4.5.2 Apply a Template to a Handset with a Number 1. Open the WinPDM or the Device Manager in the WSG. 2. In the Numbers tab, select the handset(s) you want to apply the template to. NOTE: If several handsets are selected, they must be of the same device type and have the same parameter version.
Page 34: Save Handset Configuration As A Template
WL3_CM_Ch4.fm Installation of WLAN Handsets Configure a Handset with a Template 4.5.4 Save Handset Configuration as a Template It is possible to save all settings of a handset as template. Note that this does not include contacts, certificates and other personal data. The template will only contain configuration data.
Page 35: Synchronizing A Handset With Winpdm
WL3_CM_Ch4.fm Installation of WLAN Handsets Configure a Handset with a Template 4.5.5 Synchronizing a Handset with WinPDM After installing and saving a handset, it is synchronized each time it is connected to the WinPDM. The synchronization transfers parameter changes between the handset and the WinPDM and vice versa as follows: •...
Page 36 WL3_CM_Ch4.fm Installation of WLAN Handsets Configure a Handset with a Template A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 37: Maintenance
WL3_CM_Ch5.fm Maintenance Handset 5 Maintenance 5.1 Handset 5Handset In an existing VoWiFi system, it is important to be able to replace handsets, install new handsets, and exchange faulty handsets. The recommended procedure is to use a template with basic network settings for log in, created in the WinPDM, and then import the rest of the settings that were created by the templates in Device Manager in WSG It is also important to be able to upgrade system parameters and security settings...
Page 38: Configure Spare Handsets Without A Number In Large Systems
WL3_CM_Ch5.fm Handset Handset 5.1.1 Configure Spare Handsets without a Number in Large Systems In large systems where WSG is used, it is recommended to configure a few spare handsets without a number to quickly replace a broken handset later on. Create a Template 1.
Page 39: Upgrade Handset Software
WL3_CM_Ch5.fm Handset Handset Only templates with a parameter version matching the selected handset are shown. 4. Select the desired template and click “OK“. The template is applied. The number of parameters in the template affects the time it takes to apply the template to the selected handset. 5.
Page 40: Upgrade Software Using Winpdm
WL3_CM_Ch5.fm Handset Handset 2. If needed, upload a new software information file (packageinfo.inf) and a software (.bin) file to the TFTP server. These files are provided by your supplier. First rename the .pkg file to .zip and then unzip the files. Then the needed .inf and .bin files are available.
Page 41: Upgrade Software Over The Air (Ota) Through Centralized Device Management (Wsg)
WL3_CM_Ch5.fm Handset Handset 5.1.5 Upgrade Software Over the Air (OTA) through Centralized Device Management (WSG) Software upgrade using WSG is performed in large VoWiFi systems. The benefit is that the handsets do not need to be collected by the administrator because the software upgrade is performed over the air (OTA).
Page 42: Upgrade Handset Functionality Using License
5.1.7 Upgrade Handset Functionality using License Users can upgrade a handset by downloading a license. The following license is available: • WL3 Messenger Upgrade License There are three alternatives to upgrade a handset: • Automatic upgrade, see Automatic license upgrade.
Page 43 WL3_CM_Ch5.fm Handset Handset If the handset is updated to a new device type (to WL3 Messenger Upgrade License), both the new device and the old device is displayed in WinPDM. The old device has to be manually removed. License upgrade using import/export Use this option if the WinPDM has no internet connection to the License Server.
Page 44 If the license key is valid, a dialog window “License key accepted“ is shown. The handset restarts. If the handset has been updated to a new device type (to WL3 Messenger Upgrade License), both the new device and the old device are displayed in WinPDM.
Page 45: Perform A Factory Reset
WL3_CM_Ch5.fm Handset Handset 4. In the Move license dialog, select the unlicensed handset and click “OK”. The handset in the desktop programmer is restarted. 5. Place the unlicensed handset in the desktop programmer. 6. On the Licenses tab, select the handset online. 7.
Page 46: Replacement Of Handsets
• Downloaded language • Certificates • Licenses TIP: A handset’s license(s) can be moved to an unlicensed handset (WL3) if following the replacement instructions in Chapter 5.2.2: Replace and Move Licenses in WSG on page 47. A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 47: Replacement Of Handset With Wsg
The broken handset and the spare handset do not have the same device type and/or have the same functionality license. The spare handset must be an unlicensed WL3 to move the licenses to the spare handset. To check that the handset is unlicensed, press *#34# in idle mode and select “License“.
Page 48 8. In the Device Manager, select the “Licenses“ tab. 9. Right-click the broken handset and select “Move license...“. 10. In the Move license window, select the WL3 that should receive the license. Press “OK“. 11. The broken handset restarts and has now become a WL3. Switch the broken handset off.
Page 49: Replacement Of The Handset With Winpdm And Wsg
WL3_CM_Ch5.fm Handset Replacement of Handsets 5.2.3 Replacement of the Handset with WinPDM and If the spare handset to be used must be factory reset or no network template has been applied, a WinPDM is needed to apply the network template to the spare handset.
Page 50 The broken handset and the spare handset do not have the same device type and/or have the same functionality license. The spare handset must be an unlicensed WL3 to move the licenses to the spare handset. To check that the handset is unlicensed, press *#34# in idle mode, and select “License“.
Page 51 11. In the Device Manager, select the “Licenses“ tab. 12. Right-click the broken handset and select “Move license...“. 13. In the Move license window, select the WL3 that should receive the license. Press “OK“. 14. The broken handset restarts and has now become a WL3. Switch the broken handset off.
Page 52: Replacement Of Handset With Winpdm Only
WL3_CM_Ch5.fm Handset Replacement of Handsets 5.2.4 Replacement of Handset with WinPDM Only Replacement through WinPDM is used in small VoWiFi systems or when WSG is not available. • If the broken handset and the spare handset have the same device type and functionality license, see Replace without Move Licenses using WinPDM.
Page 53 Handset Replacement of Handsets The spare handset must be an unlicensed WL3 to move the licenses to the spare handset. To check that the handset is unlicensed, press *#34# in idle mode and select “License“. Only WL3 must be displayed here.
Page 54: Change Number Of A Handset
WL3_CM_Ch5.fm Handset Change Number of a Handset 5.3 Change Number of a Handset It is possible to change the number of a handset, but keep all other settings in the handset. 1. Open WinPDMor the Device ManagerWSG. 2. Open the Numbers tab, and select the handset to be updated with a new number.
Page 55: Update Parameters Using Wsg
WL3_CM_Ch5.fm Handset Update Parameters using WSG 5.4 Update Parameters using WSG This section describes the general procedure to change/update parameters using the WSG. The update starts when the handset is idle and does not interrupt an ongoing call. NOTE: Only select the parameters that are changed, if all parameters are selected, the system performance decreases.
Page 56: Perform A Security Upgrade Using Wsg
WL3_CM_Ch5.fm Handset Perform a Security Upgrade using WSG 5.5 Perform a Security Upgrade using WSG This section describes how to perform an update/change of the WLAN password/ authentication using the WSG. CAUTION Change settings in the handset before change settings in the AP. Else, synchronization of new settings to the handset settings cannot be performed.
Page 57: Upgrade The Template
WL3_CM_Ch5.fm Handset Upgrade the Template 5.6 Upgrade the Template The upgrade procedure of the templates definition version is described in the Installation and Operation Manual, Portable Device Manager, Windows version, TD 92712ENInstallation and Operation Manual, OpenStage Wireless Service Gateway (WSG), TD 92442EN. 5.7 Create a Configuration Backup It is recommended to have a backup of the configuration in the handsets and the site.
Page 58 WL3_CM_Ch5.fm Handset Create a Configuration Backup A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 59: Handset Configuration
WL3_CM_Ch6.fm Handset Configuration Select Network 6 Handset Configuration NOTE: This section describes settings in parameter definition files (.def). These files are regularly updated and settings can change slightly. For example "On" to "Enable" or a parameter can be moved to another directory. The handset requires some settings to function in the VoWiFi system.
Page 60: Change Name Of Network
WL3_CM_Ch6.fm Handset Configuration Select Network 6.1.2 Change Name of Network The name is shown when selecting network in the handset. 1. Select Network > Network A (or B, C, or D). 2. In the Network name field, enter the name of the network. 6.1.3 Enable Switch between Networks The handset can be configured to switch between networks on the site.
Page 61: Ip Address Settings
WL3_CM_Ch6.fm Handset Configuration IP Address Settings 6.2 IP Address Settings The IP address settings can be configured in two ways. • The handset can configured to receive an IP address automatically from a DHCP server, see Chapter 6.2.1: Automatic IP Address Settings on page 61.
Page 62 WL3_CM_Ch6.fm Handset Configuration IP Address Settings Primary DNS Server 1. Select Network > Network A (B, C, or D). 2. In the Primary DNS field, enter the IP address for the primary DNS server. Secondary DNS Server 1. Select Network > Network A (B, C, or D). 2.
Page 63: Network Settings
WL3_CM_Ch6.fm Handset Configuration Network Settings 6.3 Network Settings 6.3.1 SSID The SSID is the name of the network that the handset associates with. 1. Select Network > Network A (B, C, or D). 2. In the SSID field, enter system SSID. Note that the SSID is case-sensitive.
Page 64: Radio And Channel Selection
WL3_CM_Ch6.fm Handset Configuration Network Settings 6.3.4 Radio and Channel Selection The handset supports the 802.11a/n radio and 802.11b/g/n radio, but it cannot use the 802.11a/n radio and the 802.11b/g/n radio simultaneously. The radio defines the channels that can be used. 802.11 a/n Channels Defines which 802.11a/n channels to use.
Page 65: Transmission Power
WL3_CM_Ch6.fm Handset Configuration Network Settings 802.11 b/g/n Channels Defines the 802.11b/g/n channels to use. It is recommended to use the default value “1,6,11“. If set to “All”, all channels are scanned for APs, which decreases the WLAN performance. Select “Advanced“ only if the channels are to be set in the parameter Advanced: 802.11 channels.
Page 66: Ip Dscp For Voice/Signaling
WL3_CM_Ch6.fm Handset Configuration Network Settings • Automatic • 0 dBm • 5 dBm • 11 dBm • 14 dBm • 20 dBm (max) 6.3.6 IP DSCP for Voice/Signaling Differentiated Services Code Point (DSCP) defines the value to use for outgoing voice and signaling traffic.
Page 67: Security Settings
WL3_CM_Ch6.fm Handset Configuration Security Settings 6.4 Security Settings The WLAN system can be configured to use various encryption and/or authentication schemes. The use of extensive encryption/authentication schemes can cause incidents of dropped speech during handover due to the time to process the authentication. The most used encryption and authentication modes are directly available from the Security mode drop-down menu.
Page 68: With Eap-Fast
WL3_CM_Ch6.fm Handset Configuration Security Settings 6.4.4 802.1X with EAP-FAST To select EAP-FAST as the authentication method. Do the following: 1. Select Network > Network A (B, C, or D). 2. In the Security mode drop-down list., select “EAP-FAST”. 3. In the EAP authentication identity field, enter the user name for EAP authentication.
Page 69: Eap-Tls
WL3_CM_Ch6.fm Handset Configuration Security Settings 6.4.6 EAP-TLS EAP-TLS requires the use of trusted certificates to authenticate the WLAN, and application certificates to present to the WLAN for client authentication. To select EAP-TLS as the authentication method, do the following: 1. Ensure that the handset is online in WinPDM. 2.
Page 70: Handset Settings
WL3_CM_Ch6.fm Handset Configuration Handset Settings 6.5 Handset Settings This section describes specific settings for the handset that can be changed using the keypad on the handset, and/or can be set in the WinPDM/WSG to assist the user, or to set the initial value when the handset is commissioned. NOTE: Some parameter settings for audio adjustments, messaging settings, and actions when the handset is placed in the charger, cannot be changed when using the keypad.
Page 71: Automatic Key Lock
WL3_CM_Ch6.fm Handset Configuration Handset Settings Appendix : Backlight Timeout on page 126 Appendix : Brightness on page 126 Appendix : Screen Saver on page 126 Messaging Appendix : Messaging Settings on page 97 Alarm Appendix : Alarm Settings on page 109 *Refer to the User Manual for more information on how the user can change the settings using the handset´s keypad.
Page 72: Automatic Lock Time
WL3_CM_Ch6.fm Handset Configuration Handset Settings • On in charger - the handset is be locked when placed in charger. • Off - the phone lock is not activated. 6.5.3 Automatic lock time When either the key lock or the phone lock is set to On, the lock is activated after the specified time.
Page 73: Headset Configuration
WL3_CM_Ch6.fm Handset Configuration Handset Settings The parameter affects the “Normal”, “Headset“, “Loudspeaking“ mode. For selection of headset, see Appendix : Headset type on page 73. NOTE: Changing this parameter can result in lower sound quality and high sound level. Evaluate carefully before applying. 6.5.6 Headset Configuration Headset type Select the headset model that is used.
Page 74: Actions When The Handset Is Placed In The Charger
WL3_CM_Ch6.fm Handset Configuration Handset Settings • Side tone NOTE: Changing the parameters can result in lower sound quality and high sound level. Evaluate carefully before applying. Corded headset button 1. Select Headset > General. 2. In the Call with headset button list, select one of the following: •...
Page 75 WL3_CM_Ch6.fm Handset Configuration Handset Settings • Change profile (WL3 Plus only) - the handset changes profile when placed in charger. - In the Change profile in charger drop-down list, select the profile to be used. - If needed, configure the selected profile, see Chapter 6.6: Profiles...
Page 76: Hide Missed Call Window
WL3_CM_Ch6.fm Handset Configuration Handset Settings • On - Messages are shown and indicated (by beep) when the handset is placed in the charger (default) • Off - The message alert (if any) is muted and only the New message icon is displayed.
Page 77: Battery Warning
WL3_CM_Ch6.fm Handset Configuration Handset Settings 6.5.11 Battery Warning 1. Select Device > Settings 2. In the Battery warning drop-down list, select one of the following: • Sound repeatedly • Sound once • Sound off 6.5.12 No network and No access Warning No network warning The handset’s indication of out of coverage, is to show the text “No network”...
Page 78 WL3_CM_Ch6.fm Handset Configuration Handset Settings No access warning The handset’s indication of “No access”, at the loss of messaging connection and/ or voice connection, is to show the text “No access” in the handset display in idle mode. By default, the “No access” warning is set to off. It also can be set to indicate repeatedly, or only once as follows: 1.
Page 79: Shared Phone
WL3_CM_Ch6.fm Handset Configuration Handset Settings • No - The dialog window “No network” or “No access” doesn’t appear in the handset display. 6.5.13 Shared Phone This setting defines if the handset is personal or shared. The default setting is “No” but if “Yes” is selected, the handset can be used by several users. Each user can still have their individual settings and access them using personal login and a password (the password can be a common password for all users or the call number).
Page 80: Select Default Language
WL3_CM_Ch6.fm Handset Configuration Handset Settings Certain special characters are allowed when generating the language file, see information in the Excel file. To upload an additional language, do as follows: 1. In the Devices tab, select the device(s) to be uploaded with additional language.
Page 81: Shortcuts
Shortcuts are configured using parameters in the “Shortcuts” folder, except Soft keys, which are configured in the “User Profiles” folder. NOTE: The Multifunction button is only applicable for WL3, and WL3 Messenger Upgrade. NOTE: A hot key configured to Services with the function “Data send” is also available during a call.
Page 82 WL3_CM_Ch6.fm Handset Configuration Handset Settings Configure the Multifunction Button NOTE: The Multifunction button is only applicable for WL3, and WL3 Messenger Upgrade. 1. Select Shortcuts > Multifunction Button X (where X is Longpress or Multipress) 2. Continue withAppendix : Additional Shortcut Settings on page 82.
Page 83: Soft Key Functions During Call
WL3_CM_Ch6.fm Handset Configuration Handset Settings 6.5.17 Soft Key Functions During Call It is possible to configure the In Call functions for the left and right soft keys. The In Call functions are accessed by pressing the left or right soft key during a call. 1.
Page 84: Company Phonebook
WL3_CM_Ch6.fm Handset Configuration Handset Settings 6.5.19 Company Phonebook It is possible to create a phonebook that is administered centrally and uploaded to the handset from WinPDM/WSG. If this feature is used, entries from Contacts and Company Phonebook are merged. The Company Phonebook entries are locked and cannot be edited in the handset.
Page 85: Central Phonebook
WL3_CM_Ch6.fm Handset Configuration Handset Settings 6.5.20 Central Phonebook NOTE: This is a system dependent feature. If the network is equipped with a messaging server with a phonebook service, the Central Phonebook on that server can be accessed from the handset. 1.
Page 86: Profiles
WL3_CM_Ch6.fm Handset Configuration Profiles 6.6 Profiles It is possible to set up an own profile for incoming calls, message alerts, vibrating alerts, key sound etc. This can be useful when there are many users on the same handset, and they want different sound profiles. It can also be used for temporary settings, for example while in a meeting, incoming calls should be silent.
Page 87: System Profiles
TIP: It is also possible to configure profiles through the handset menu. See the User Manual of the handset. 6.6.2 System Profiles NOTE: This feature is applicable to WL3 Plus only. NOTE: A system profile overrides all profile “Normal” or Profile X settings, on all parameters in the group, for example, Soft Keys.
Page 88 WL3_CM_Ch6.fm Handset Configuration Profiles how. - Idle display groups, containing settings to show the system profile name during idle mode. 2. Complete the System Profile by connecting it to the created sub-group(s), seeAppendix : Create System Profile using Predefined Sub-groups on page TIP: Once a System Profile is created, it can be used whenever desired and can be turned off and on again, see...
Page 89 WL3_CM_Ch6.fm Handset Configuration Profiles Configure Sounds and alerts groups (sub-group) 1. Select System Profiles > System Profiles Sub Groups > Sound and alerts groups > Sound and alerts group X. 2. In the Name of group field, enter a descriptive name. 3.
Page 90 WL3_CM_Ch6.fm Handset Configuration Profiles 9. In the Message alert drop-down list, select one of the following: The message sound for incoming messages can be either a melody or a single beep. TIP: Any of the default handset beeps (Beeps and Enhanced beeps) are customizable, see Appendix B.1: Customize the default handset beeps page 160.
Page 91 WL3_CM_Ch6.fm Handset Configuration Profiles • Control Question - Defines if a Proceed? dialog window appears when pressing a soft key. Configure Alarm settings group (sub-group) 1. Select System Profiles > System Profiles Sub Groups > Alarm settings groups > Alarm settings group X. 2.
Page 92 WL3_CM_Ch6.fm Handset Configuration Profiles • Alarm type for multiple press - Defines the type of alarm that is sent when pressing the alarm button twice or more. If Not used is selected, a predefined number can still be called automatically after an alarm (see Chapter 6.10.3: Call Predefined Number without Sending Alarm on page 111) without sending an alarm.
Page 93 WL3_CM_Ch6.fm Handset Configuration Profiles • Sound and alerts groups - Defines which predefined sound and alerts group (sub-group) is used in this system profile. • Soft keys groups - Defines which predefined soft key group (sub-group) is used in this system profile. •...
Page 94 WL3_CM_Ch6.fm Handset Configuration Profiles Example 1: Figure 4 A System profile affects a complete group of parameters, like all Soft keys. User proﬁle X/Normal System proﬁle Soft key setting Soft key setting Menu Susan On the left of the image above (1), the User Profile X (or the profile “Normal”) is configured with a shortcut to open the menu on the left Soft key.
Page 95 WL3_CM_Ch6.fm Handset Configuration Profiles 1. Select "System profiles". 2. From the "System Profile X" list select the system profile where the audible alert is to be applied. Set the "Activation and deactivation sound" parameter to the required customized sound. A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 96: Messaging And Alarm
WL3_CM_Ch6.fm Handset Configuration Messaging and Alarm 6.7 Messaging and Alarm The messaging and alarm functions are provided through the WSG and described in the document Installation and Operation Manual, OpenStage Wireless Service Gateway (WSG), TD 92442EN. 6.7.1 IP Address to the WSG The WSG handles all communication between the WLAN and its built-in Centralized Device Manager.
Page 97: Messaging Settings
WL3_CM_Ch6.fm Handset Configuration Messaging Settings 6.8 Messaging Settings NOTE: Applicable to WL3 MessagingWL3 Plus only. It is possible to configure how incoming messages are indicated and displayed in handset. Profiles > Normal, Profile 1- 4 • Vibrator Defines if the handset vibrates when receiving incoming calls and messages.
Page 98 WL3_CM_Ch6.fm Handset Configuration Messaging Settings This parameter enables/disables message indications. It sets whether a message indication is repeated until confirmed by the user or not. The current repetition rate is 7 seconds. If the message itself contains a repetition, it overrides this setting.
Page 99 WL3_CM_Ch6.fm Handset Configuration Messaging Settings Yes, after 10 seconds since the PTT priority is higher than Call priority. Yes, immediately since the PTT priority is set to 1 and also is higher than Call priority. Yes, after 10 seconds since the PTT priority is higher than Call priority.
Page 100: Configure Message Alerts With Beep Codes
WL3_CM_Ch6.fm Handset Configuration Messaging Settings Defines if incoming messages are displayed upside down. This can be useful if you wear the handset in a belt and want to read the message without rotating the handset. When pressing any key, the messages are displayed in the normal way.
Page 101 WL3_CM_Ch6.fm Handset Configuration Messaging Settings 1. Select Settings > Sound and Alert. 2. In the Message alert drop-down list, select "High beeps". Enhanced beeps according to beep code Beep code sent from a system/application The handset plays: Beep code 0 No message alert is played Beep codes 1 -3 1 - 3 beeps...
Page 102: Examples Of Ttr/Ttp Settings
WL3_CM_Ch6.fm Handset Configuration Messaging Settings • Instrument - The instrument to be used when playing the sound. Map Beep Codes to Customized Sounds 1. Select Sound and Alerts > Custom Message Alert 2. In the Beep code drop-down lists, select the customized sounds to be used for respective beep codes.
Page 103 WL3_CM_Ch6.fm Handset Configuration Messaging Settings New messages Prio 7 14:04 Prio 4 14:03 Prio 2 14:02 Prio 2 13:59 Prio 7 14:04 Prio 4 Prio 7 14:03 14:04 Prio 4 Prio 4 13:58 14:03 Prio 2 Prio 2 Prio 4 Prio 2 14:02 13:59...
Page 104 WL3_CM_Ch6.fm Handset Configuration Messaging Settings In Figure 6, a message with prio 2 is received and displayed in the handset, and the TTP for the message is started. After 10 seconds, a second message with priority 1 is received and displayed while the message with priority 2 is put in the queue.
Page 105 WL3_CM_Ch6.fm Handset Configuration Messaging Settings After 10 seconds, a second message with priority 1 is received and displayed while the message with priority 2 is put in the queue. TTP for the message with priority 2 is paused, but TTR continues. TTP and TTR for the message with priority 1 is started.
Page 106 WL3_CM_Ch6.fm Handset Configuration Messaging Settings Prio 2 New message 14:02 Messaging Inbox Prio 1 Prio 1 Prio 1 Prio 1 Prio 2 Prio 2 13:59 13:59 13:59 14:02 14:02 13:59 The user closes the message In Figure 8, a message with priority 1 is received at 13:59. Another message with priority 2 is received at 14:02 and is displayed.
Page 107: Message Templates
WL3_CM_Ch6.fm Handset Configuration Message Templates 6.9 Message Templates Handsets can be configured with predefined messages using the message template function. A predefined message can be used in the following ways: • The user can decline the call but still acknowledge the receipt of the call by selecting a predefined message and sending it to the caller (requires a parameter setting, see Chapter 6.9.1: Configure the Handset for Message...
Page 108: Create Message Templates
WL3_CM_Ch6.fm Handset Configuration Message Templates 6.9.2 Create Message Templates A handset can be configured with up to five predefined messages. A message cannot exceed 50 characters. To create a message, perform the following steps in the WinPDM/Device Manager: 1. Select Device >Messaging > Message Template X (where X is 1-5). 2.
Page 109: Alarm Settings
WL3_CM_Ch6.fm Handset Configuration Alarm Settings 6.10 Alarm Settings NOTE: Applicable to WL3 Plus only. The following alarm types can be configured; Push-button alarm, Test alarm, Emergency call alarm, Man-down and No-movement alarm. 6.10.1 Common Alarm Settings These settings are common for all alarms sent from the handset.
Page 110: Push Button Alarm
WL3_CM_Ch6.fm Handset Configuration Alarm Settings 6.10.2 Push Button Alarm NOTE: Applicable to WL3 Plus only. 1. Select “Alarm“. 2. Select “Multiple-press“ or “Long-press“. 3. In the Alarm type for multiple press drop-down list or Alarm type for long press drop-down list, select “Push button alarm 1“.
Page 111: Call Predefined Number Without Sending Alarm
WL3_CM_Ch6.fm Handset Configuration Alarm Settings 6.10.3 Call Predefined Number without Sending Alarm It is possible to use the push-button to automatically dial a predefined number without sending an alarm, that is, using the alarm button only to call a predefined number.
Page 112: Test Alarm
WL3_CM_Ch6.fm Handset Configuration Alarm Settings 6.10.4 Test Alarm 1. Select “Alarm“. 2. Select “Multiple-press“ or “Long-press“. 3. In the Alarm type for multiple press drop-down list or Alarm type for long press drop-down list, select “Test alarm“. 4. In the Number for automatic call after alarm field, enter the number to be called after an alarm has been activated (optional).
Page 113: Man-Down And No-Movement Alarm
WL3_CM_Ch6.fm Handset Configuration Alarm Settings 6.10.5 Man-down and No-movement Alarm NOTE: Applicable to WL3 Plus only. The following parameters are available in the WinPDM/Device Manager: Table 4 Parameter name Description Value {default} Man-down and No- Enables the alarm. No/Yes {No}...
Page 114: Telephony
WL3_CM_Ch6.fm Handset Configuration Telephony 6.11 Telephony The following parameters are required for the basic telephony settings. 6.11.1 Endpoint ID and Endpoint number The Endpoint ID and Endpoint number are automatically received when registering the handset in the VoWiFi system. The Endpoint ID is normally the user’s name registered in the PBX and is displayed in the handset in the idle mode.
Page 115 WL3_CM_Ch6.fm Handset Configuration Telephony • Primary SIP proxy – defines the primary SIP proxy by either an IP address, a domain name, or an IP address together with a port number. Examples of valid formats are: 192.168.1.1 proxy1.mydomain.com 192.168.1.1:5060 Domain names are resolved using DNS records, and refer either to a DNS A record (address record) or a DNS SRV record (service record).
Page 116 WL3_CM_Ch6.fm Handset Configuration Telephony • SIP proxy password • Send DTMF using RFC 2833 or SIP INFO – this parameter defines the path the DTMF signaling should take. If set to “RFC 2833“, the DTMF signaling is sent in the RTP stream, that is, from handset to handset. If set to “SIP INFO”, the DTMF signaling is sent using SIP signaling, that is, through the PBX.
Page 117: Codec
WL3_CM_Ch6.fm Handset Configuration Telephony 6.11.3 Codec A codec encodes a stream or signal for transmission. Codecs are often used in streaming media applications. This setting defines how to packetize and compress the sound in a voice call. 1. Select VoIP > General. 2.
Page 118: Internal Call Number Length
1. Select Device > Emergency call Numbers. 2. In the Emergency call Numbers field, enter the desired emergency number(s). NOTE: Select Alarm (this function is applicable for WL3 Plus only) > Emergency call. 1. In the Emergency call alarm drop-down list, select one of the following: •...
Page 119: Voice Mail Number
WL3_CM_Ch6.fm Handset Configuration Telephony goes to a emergency center which in turn switches the call to the appropriate emergency service. This local emergency service then calls back to the handset user, who can identify the incoming call by this specific callback emergency ring signal.
Page 120: Dial Pause Time
WL3_CM_Ch6.fm Handset Configuration Telephony 6.11.10 Dial Pause Time By adding a “P” to a phone number, a pause is added and is activated when dialing. For how long time it is activated, is also defined here. 1. Select Device > Call. 2.
Page 121: Calling Line Identification Restriction (Clir)
WL3_CM_Ch6.fm Handset Configuration Telephony 6.11.14 Calling Line Identification Restriction (CLIR) The handset can be configured to hide the calling number and name to the called party. NOTE: Even if CLIR is enabled, there is an override function available to author- ities, such as the police, that allows the caller identity to be seen, even if CLIR is enabled.
Page 122: Regional Settings
WL3_CM_Ch6.fm Handset Configuration Regional Settings 6.12 Regional Settings This section includes settings suitable for a specific region or country. 6.12.1 Set Time & Date 1. Select Device > General. 2. In the Time zone drop-down list, select the applicable time zone. 3.
Page 123: Select Default Language
WL3_CM_Ch6.fm Handset Configuration Regional Settings North Carolina is located in the Eastern Time Zone. Eastern Standard Time (EST) is 5 hours behind UTC (StdOffset = EST5), the Eastern Daylight Time (EDT) is 4 hours behind UTC (DstOffset = EDT4). daylight saving time for the year 2013 begins at two a clock, on a Sunday, the second week in March (M3.2.0/2).
Page 124: Dialing Tone Pattern
WL3_CM_Ch6.fm Handset Configuration Regional Settings 6.12.3 Dialing Tone Pattern Defines the tone pattern to use when dialing. Select Audio > General. In the Dialing tone pattern drop-down list, select the applicable region. A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 125: Display
WL3_CM_Ch6.fm Handset Configuration Display 6.13 Display 6.13.1 User Display Text Defines the text to be shown in the display in idle mode instead of the endpoint ID. If nothing is entered in this text field, the endpoint ID is displayed. 1.
Page 126: Backlight Timeout
WL3_CM_Ch6.fm Handset Configuration Display 6.13.5 Backlight Timeout Numbers of seconds before the backlight is turned off. 1. Select Device > General. 2. In the Backlight timeout field, enter number of seconds before the backlight is turned off when handset is in idle mode. 6.13.6 Brightness 1.
Page 127: Menu Operation
Profiles • Settings (Sounds, Display, Language etc.) 6.14.2 Services NOTE: Applicable to WL3 Plus only. It is possible to configure up to ten services that can be accessed from the handset’s Services menu. 1. Select “Services“. 2. Select between 1 - 10.
Page 128 WL3_CM_Ch6.fm Handset Configuration Menu Operation • Send a message to predefined number (prompt for the message text) • Send data to message service centre (predefined data and/or prompt for the data) • Edit alarm data • 5. In the Service user data field, enter the data to be sent/dialed when using the service.
Page 129: Push-To-Talk (Ptt) Group Call
The phone number to the conference bridge TIP: For more information about the PTT function, see also Function Description, Ascom VoWiFi System for Siemens, TD 92947EN or User Manual, WL3 WLAN Handset and WL3 Plus WLAN Handset, TD 92929EN. NOTE: If Music on Hold (MOH) is used in the system, it can affect an ongoing PTT group call.
Page 130 WL3_CM_Ch6.fm Handset Configuration Push-To-Talk (PTT) Group Call Hide in call menu for Push-To-Talk (PTT) Group Call 1. Select Device > Call 2. Set Yes to hide the In call menu. A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 131: Location
Handset Configuration Location 6.16 Location NOTE: Applicable to WL3 Plus only. Two types of location are supported, either a basic location solution that gives an approximate location using Access Point (AP) location, or a personal security solution that gives a more accurate location using a third-party Real-Time Location System (RTLS) solution.
Page 132 WL3_CM_Ch6.fm Handset Configuration Location A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 133: Use Handset To Verify The Vowifi System Deployment
WL3_CM_Ch7.fm Use Handset to Verify the VoWiFi System Deployment Site Survey Tool 7 Use Handset to Verify the VoWiFi System Deployment 7.1 Site Survey Tool It is recommended to do site surveys with the built-in tools in the handset. This provides a true measurement of the RF environment based upon the radio of the handset.
Page 134: Scan All Channels
WL3_CM_Ch7.fm Use Handset to Verify the VoWiFi System Deployment Scan the Channels 7.2.1 Scan all Channels This gives a filtered list of the channels in the SSID found during the scan. 1. There are two options to access the Site Survey Tool menu: •...
Page 135: Range Beep
WL3_CM_Ch7.fm Use Handset to Verify the VoWiFi System Deployment Range Beep 7.3 Range Beep The range beep function enables a beep to be played whenever the handset experiences a filtered field strength of below the configured value (default -70 dBm) from the currently associated AP. Sudden drops in field strength caused by the environment are delayed because the value of field strength is filtered.
Page 136: Location Survey
WL3_CM_Ch7.fm Use Handset to Verify the VoWiFi System Deployment Location Survey 7.4 Location Survey The location survey function makes it possible to use Site survey mode for Ekahau that causes location scanning to be performed at shorter intervals: 1s. 1. There are two options to access the Site Survey Tool menu: •...
Page 137: Handset Internal Web Administration Page
WL3_CM_Ch8.fm Handset Internal Web Administration Page Access the Handset´s Internal Web Administration page 8 Handset Internal Web Administration Page The internal web administration page for the handset makes it possible to: • View general information about a handset • Troubleshoot the VoWiFi System. •...
Page 138 WL3_CM_Ch8.fm Handset Internal Web Administration Page Access the Handset´s Internal Web Administration page Figure 3 Internal Web Administration Page. Enter administration user name and administration password to access further pages. Default user name and password for an administrator: • User name: admin •...
Page 139: Secure Connection To Handset Internal Administration Page
WL3_CM_Ch8.fm Handset Internal Web Administration Page Access the Handset´s Internal Web Administration page 8.1.2 Secure connection to Handset Internal Administration Page NOTE: When the Handset Internal Administration Page is secure, a trust warning still may appear in the browser, because the web browser expects the URL (IP address) to match the certificate name.
Page 140: Troubleshoot View
WL3_CM_Ch8.fm Handset Internal Web Administration Page Access the Handset´s Internal Web Administration page 8.1.3 Troubleshoot View 1. In a web browser, enter the handset´s IP address to access the internal web administration page for the handset. The IP address can be found in the handset´s menu (Settings >Device info >Network info).
Page 141: Change Administration Password
WL3_CM_Ch8.fm Handset Internal Web Administration Page Change Administration Password 8.2 Change Administration Password NOTE: The administration password can only be changed using the WinPDM. 1. Open the WinPDM. 2. Select Device > General. 3. In the Administration user name field, enter user name. 4.
Page 142 WL3_CM_Ch8.fm Handset Internal Web Administration Page Change Administration Password A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 143: Administration
WL3_CM_Ch9.fm Administration Admin Menu Tree 9 Administration 9.1 Admin Menu Tree The handset has a hidden menu for system administrators. The Admin menu contains: • Software and hardware information • WLAN, network, system, and license information • Site survey tool •...
Page 144 • Off • Enter license key —> • [License key] • Factory Reset —> • Yes • No Other menus are described in User Manual, WL3 WLAN Handset and WL3 Plus WLAN Handset, TD 92929EN. A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 145: Quick Access To The Handset's Device Information
WL3_CM_Ch9.fm Administration Quick Access to the Handset’s Device Information 9.2 Quick Access to the Handset’s Device Information For quick access to device information, short codes can be used from the idle mode menu. To display this information, enter the following codes in the handset. Information Code Software version...
Page 146: Led Indications
WL3_CM_Ch9.fm Administration LED indications 9.3 LED indications The following table shows the LED indications that are used for the handset LED indication Description None Switched off. Green, fixed Handset fully charged and in charger. Green, flashing, slow Switched on, but not in charger. Orange, fixed Charging Orange, flashing...
Page 147: Troubleshooting
WL3_CM_Ch10.fm Troubleshooting Fault Symptoms 10 Troubleshooting This section contains information on how to solve common operational problems, and information on warnings you may receive. Go through the following lists if you encounter any problems. If this checklist does not solve the problem, contact the system administrator. If other users have similar problems, there may be a system error.
Page 148 WL3_CM_Ch10.fm Troubleshooting Fault Symptoms Fault Probable cause Action or comment Voice quality is bad Increased traffic load or 1) Check if QoS is working in both interference. directions. Voice traffic should be prioritized on both the LAN and the WLAN. 2) Connect to other phones (wired, analogue or external) to define if it is the other end that may cause...
Page 149: Display Information
WL3_CM_Ch10.fm Troubleshooting Display Information 10.2 Display Information The following error messages can be shown in the handset display: Display shows Probable cause Action or comment No access Appears at the loss of Acknowledge the dialog window (if “No access” appears in messaging connection enabled) or press the mute button the display in idle mode,...
Page 150 WL3_CM_Ch10.fm Troubleshooting Display Information Display shows Probable cause Action or comment No network. The handset is out of The beeps can be stopped with the coverage, mute button. Then go into range. or faulty handset. NOTE: When re-entering the The handset cannot find coverage area it can take a couple the wireless of minutes before the handset...
Page 151 WL3_CM_Ch10.fm Troubleshooting Display Information Display shows Probable cause Action or comment Voice only The handset is 1) Check the WSG address. Try to configured to use both a ping the WSG from another PC. gatekeeper and a WSG, 2) Remove the handset from the but has lost contact with DP1 Desktop Programmer.
Page 152 WL3_CM_Ch10.fm Troubleshooting Display Information Display shows Probable cause Action or comment Battery low, charge now The battery level is low. Charge the handset, or replace or charge the battery. Phonebook is not The phonebook is not Try again later or if the fault available at the moment.
Page 153: Troubleshooting From The Handset Internal Web Administration Page
WL3_CM_Ch10.fm Troubleshooting Troubleshooting from the handset Internal Web Administration Page 10.3 Troubleshooting from the handset Internal Web Administration Page It is possible to view statistics for Voice and WLAN connectivity and to create debug and error logs from the internal web administration page. The logs and the statistics can then be interpreted by your supplier.
Page 154: Snmp Traps
SNMP (Simple Network Management Protocol) with version 1.0 is supported, using the standard port for SNMP: UDP port 161. NOTE: There is no server functionality, so the handset status cannot be required. The WL3 Handset can only send the following SNMP traps: SNMP Trap Description In service...
Page 155: Related Documents
WL3_CM_Ch11.fm Related Documents 11 Related Documents Data Sheet, WL3 WLAN Handset and WL3 Plus WLAN Handset TD 92927EN User Manual, WL3 WLAN Handset and WL3 Plus WLAN TD 92929EN Handset Data Sheet, DP1 Desktop Programmer for WLAN Handset TD 92932EN...
Page 156 WL3_CM_Ch11.fm Related Documents A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 157: A Working With Templates
WL3_CM_AppendixA.fm Working with Templates Create a Template A Working with Templates This section describes how to manage templates when using both the WinPDM and the Device Manager in the WSG. When creating a template in the WinPDM and in the Device Manager, the templates must be identical to avoid that the template’s parameters override each other when synchronizing the handset with WinPDM or Device Manager.
Page 158: Export A Template
WL3_CM_AppendixA.fm Working with Templates Export a Template A.2 Export a Template 1. Open the Device Manager in the WSG. 2. Select the “Templates“ tab. 3. Select the template to be exported. 4. Select “Template“ > “Export“. Alternatively, right-click the template and select “Export...“.
Page 159: B Programming Custom Sound
WL3_CM_AppendixB.fm Programming Custom Sound B Programming Custom Sound Before starting programming custom sound, it is recommended to have basic knowledge about notes. The melody in a custom sound is represented by a text string consisting of several elements.: Element Sub element Values Note >...
Page 160: Customize The Default Handset Beeps
WL3_CM_AppendixB.fm Programming Custom Sound Customize the default handset beeps Element Sub element Values Duration specifier . (Dotted note) : (Double dotted note) ; (2/3 length) Vibration Vibeon Vibeoff Repeat @0 (repeat forever) @<number of repetitions>, for example: "@2" repeats the melody string 2 times. Figure 1 Example of a melody/text string.
Page 161 WL3_CM_AppendixB.fm Programming Custom Sound Customize the default handset beeps Beep 6: (*5b4r4@10) Beep 7: (*6e4*6a4*6e4*6a4r4@10) Enhanced beeps: Definition (default): Enhanced beep 1: *6e2r2r1 Enhanced beep 2: *6e3r3e3r3r1 Enhanced beep 3: *6e4r4e4r4e4r4r1 Enhanced beep 4: *6c2r5:d2r5:e2r5r1 Enhanced beep 5: *6e4r4e4r4e4r3.e4r4e4r2e4r4e4r4e4r3.e4r4e4r4r1 Enhanced beep 6: Beat 500, (*5#f3g3#g3a3#a3b3*6c3#c3d3#d3e3r3@9) Enhanced beep 7: *6(c4e4@52)
Page 162 WL3_CM_AppendixB.fm Programming Custom Sound Customize the default handset beeps A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 163: C Easy Deployment
WL3_CM_AppendixC.fm Easy Deployment Prerequisites C Easy Deployment With the Easy Deployment process, a handset is installed without the need for the WinPDM, by using a (staging) WLAN, with a predefined SSID and security profile. NOTE: Easy Deployment can only be used in a 2.4 GHz staging WLAN. This is the default frequency band of the handset, when switched on.
Page 164 WL3_CM_AppendixC.fm Easy Deployment Prerequisites The Easy Deployment process, consists of three phases: • WLAN discovery • WSG server discovery • Parameter download Figure 1 Easy Deployment Device Manager Secured port. Only traffic to/from Local Area Network Device Manager allowed + DHCP, NTP, ASDP Staging WLAN Production WLAN (AWS-INIT)
Page 165: Wlan Discovery
WL3_CM_AppendixC.fm Easy Deployment WLAN discovery C.2 WLAN discovery 1. The WLAN discovery starts, when the new handset starts up. An already configured handset uses an entry stored in Network A, B, C, or D, and tries to associate with a WLAN, that uses the SSID, that once was configured in the Network A-D.
Page 166: Wsg Server Discovery
WL3_CM_AppendixC.fm Easy Deployment WSG server discovery C.3 WSG server discovery 2. Once the handset has a WLAN connection, the second step is to automatically get the IP address to the WSG, that runs the Device Manager, see (2) in the figure above. The two methods, on how to automatically get the IP address, are as follows: •...
Page 167: Server Discovery Using The Ascom Service Discovery Protocol (Asdp)
WL3_CM_AppendixC.fm Easy Deployment WSG server discovery C.3.2 Server discovery using the Ascom Service Discovery Protocol (ASDP) If the DHCP response does not contain a valid WSG IP address, the handset tries to find a WSG server using the Ascom Service Discovery Protocol (ASDP) instead.
Page 168: Parameter Download
WL3_CM_AppendixC.fm Easy Deployment Parameter download C.4 Parameter download 3. After successfully receiving the WSG IP address, the handset tries to login to the Messaging system. The handset has, at this stage, no number stored internally, and does not know its identity in the Messaging system. When the dialog window "Login:" is displayed in the handset, enter the intended endpoint number (that is, the phone number of the handset), that the handset uses to login to the Messaging system.
Page 169: Using Easy Deployment Together With Application Certificate Distribution
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution C.5 Using Easy Deployment together with Application Certificate Distribution C.5.1 The Ascom Service Discovery Protocol (ASDP) Explained A handset can find the Messaging server (WSG), using the Ascom Service Discovery Protocol (ASDP).
Page 170: Dhcp Vendor Options Explained
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution C.5.2 DHCP Vendor Options Explained The Dynamic Host Configuration Protocol (DHCP) is described in the Request for Comment (RFC) No. 2131 and 2132. (The RFC is a publication of the Internet Engineering Task Force (IETF) and the Internet Society, which are the principal technical development and standards-setting bodies for the Internet.) Although the RFC 2132 describes the BOOTP options and vendor options, the...
Page 171 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution Figure 2 Example of a DHCP Discover message (Omnipeek trace). In above figure, the numbered points illustrate the following: 1. The amount of options requested 2. The handset asks for Vendor options 3.
Page 172 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution Figure 3 Example of a DHCP Acknowledge (Omnipeek trace). A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 173 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution Figure 4 Example of a DCHP ACK in Hex (Omnipeek trace) 4. In figure 3, the handset then sends a DHCP ACK, that confirms the settings the handset agreed upon to use, like the “43 Vendor Specific Information”. When comparing the, by the handset “Requested Options”...
Page 174 Cisco AP Cisco AP c1250 IP address of WLAN controller Siemen WL3 WLAN Handset OpenStageWL3 WSG IP address and hostname Option 43 field definition The information in Option 43 is an opaque object of n octets, and the definition of this information is vendor specific.
Page 175 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution In the table above, the code for the option is “43”, as well as the total length, are omitted. NOTE: Depending on the system that is used to configure the DHCP options, an administrator can enter each sub-option separately, or enter all values in a single concatenated string.
Page 176: Configuration Example Of A Linux Server Using Dhcp Option 43
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution C.5.3 Configuration Example of a Linux Server using DHCP Option 43 The following example is from an Ubuntu Linux server, and the information is entered in the “/etc/ltsp/dhcpd.conf” file: # Defining the option 43 with the proprietary sub-opcodes.
Page 177: Configuration Example Of An Ms Windows 2003 Server Using Dhcp Option 43
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution C.5.4 Configuration Example of an MS Windows 2003 Server using DHCP Option 43 The DHCP server in a Microsoft Windows Server system, is by default already configured with the Vendor Classes seen in the table below, plus the DHCP standard options.
Page 178: Configuration Of Option 60 And 43 Using The Standard Dhcp Vendor Class
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution C.5.5 Configuration of Option 60 and 43 using the standard DHCP vendor class Adding the option 60 and 43 to the standard set of DHCP, at least for a lab environment this is a simple, small and fast solution, but has the following drawback: There can only be one set of options configured per scope, so having different vendor's equipment in the system, requires different scopes.
Page 179 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution Figure 5 Option 43 using a standard DHCP vendor class. TIP: If the length value is unknown, enter the TLV value as follows, as everything inside the parenthesis is auto calculated using the “Auto-len” feature: 01 ("Siemens")03(192.168.5.1) Then click OK and save the new option 43.
Page 180: Advanced Configuration Of Option 60 And 43 Using A New Vendor Class
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution C.5.6 Advanced Configuration of Option 60 and 43 using a new vendor class The recommended way of setting up Vendor options, is to use Vendor classes, instead of the Global standard Default DHCP class. With this solution, option 60 is not configured as an option in a scope, instead a Vendor class is created.
Page 181 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution Configure Sub-options for a vendor class in an MS Windows 2003 DHCP Server The current sup-options string for the handset contains two codes (which in some documentation from vendors, are referred to as "tags".) In order to build these two codes, they have to be defined as follows: one with the value of Siemens, and one with the IP-address of the WSG (Device Manager application).
Page 182 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution 12. Select the first sub-option “001 VoWiFi Vendor“ and enter the Vendor magic ID (Siemens or in Binary/Hex: 53 69 65 6D 65 6E 73. Click to the left of the box for Binary code, and to the right for ASCII code.
Page 183: Easy Deployment And Vlan
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution 4. For the VCI string, use the value above. The quotation marks must be included. Add the Option 43 line with the following syntax: option 43 hex <hexadecimal string> This hexadecimal string is assembled as a sequence of the TLV values for the Option 43 sub-option: Type + Length + Value, as described above.
Page 184: Easy Deployment And Certificates
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution C.5.8 Easy Deployment and Certificates NOTE: If using a security model that requires certificates, also use an NTP server, to assure the correct time in the handset, as certificates only are valid within a certain time.
Page 185: Troubleshooting Easy Deployment In An Ms 2003/2008 Dhcp Server
WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution 6. In the EAP application certificate drop-down list, select the application certificate to be used. Click “OK“. C.5.9 Troubleshooting Easy Deployment in an MS 2003/2008 DHCP Server If you, by mistake, create a predefined DCHP option, and want to remove it, the server sometimes denies this operation (even if you have created the DHCP option).
Page 186 WL3_CM_AppendixC.fm Easy Deployment Using Easy Deployment together with Application Certificate Distribution A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...
Page 187 WL3_CMIX.fm For internal use only Index Index Audio adjustment 72 Baseline 79 Call waiting behavior 120 certificate 68, 69 certificates 30 Easy Deployment 20 Factory reset 45 Headset configuration 73 LED indications 146 License upgrade 42 Message Templates 107 No access warning 78 No network warning 77 over-the-air 17 Profiles 86...
Page 188 WL3_CMIX.fm Index For internal use only A31003-M2000-S100-2-7620, 10/2018 WLAN Handset, Configuration Manual...

Unify WL3 Configuration Manual

1 Introduction

2 Pre-Installation

3 Programming the WLAN Handset

4 Installation of WLAN Handsets

5 Maintenance

6 Handset Configuration

7 Use Handset to Verify the Vowifi System Deployment

8 Handset Internal Web Administration Page

9 Administration

10 Troubleshooting

11 Related Documents

A Working with Templates

B Programming Custom Sound

C Easy Deployment

Quick Links

Troubleshooting

Need help?

Questions and answers

Related Manuals for Unify WL3

Summary of Contents for Unify WL3

Table of Contents